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[{"id":4772109003,"title":"Account Manager, Client Experience","location":"Rosemont, IL","department":"Client Experience","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Rosemont","state":"IL","description":"

As an Account Manager, you will build and maintain relationships with our clients by providing ongoing day-to-day account support, recommending cost saving solutions and managing processes to optimize productivity of their fleet. You will focus on client retention, problem solving, building relationships, and providing a superior client experience. Included with the relationship management will be the ownership of managing the clients\u2019 fleet database, service enrollments, vehicle order management needs, as well as the participation in the development of process, initiatives and reports to further grow our future business.<\/p>\n

Location:<\/em><\/strong> Merchants Fleet Headquarters in Hooksett, NH or Rosemont, IL<\/p>\n

<\/p>\n

What Your Day Looks Like:<\/em><\/strong><\/p>\n

\n
Work with clients and internal cross-functional teams to develop the account strategy that best suites the client\u2019s needs and goals.<\/li>\n
Execute day-to-day requests and activities, complex or routine, in accordance with client\u2019s policies, procedures and priorities.<\/li>\n
Uses discretion and independent judgement advising clients and works with clients to recognize need and recommend solutions.<\/li>\n
Takes ownership of client issues and applies critical thinking and problem-solving abilities.<\/li>\n
Analyzes client data and\/or manages monthly reporting needs.<\/li>\n
Participates in projects which continuously refine and develop processes in order to best serve Merchants clients, both internal and external, representing the voice of the customer.<\/li>\n
Leverages and partners with subject matter experts to quickly and efficiently resolve inquiries in a high-volume communication environment.<\/li>\n
Execute client policies to assist with compliance in all aspects of their business while communicating to key client contacts driver non-compliance issues for them to address and enforce.<\/li>\n
Complete CAFS certification, possess and demonstrate advanced knowledge of all aspects of Fleet Resources, support and implementation. <\/li>\n
Maintain and build strong foundational understanding of vehicle and upfit specifications, assist in the coordination of client requested vehicle locates.<\/li>\n
Possess and demonstrate in depth knowledge of Customer Facing Technology as a power user. <\/li>\n
Lead client specific special projects as needed<\/li>\n<\/ul>\n
The Skills and Experience You Bring:<\/em><\/strong><\/p>\n
\n
Excellent organizational skills, strong attention to detail with an ability to focus on accuracy while managing multiple tasks and projects simultaneously<\/li>\n
Exceptional verbal, written, presentation and interpersonal skills<\/li>\n
Ability to accept and drive organizational change<\/li>\n
Excellent Problem solving\/resolution and decision-making skills<\/li>\n
Ability to advocate for client and represent \u201cvoice of the customer\u201d to build and retain relationships<\/li>\n
Ability to nurture and work in a team environment as well as ability to work independently<\/li>\n
Exceptional computer skills in CRM, Microsoft Windows, Excel (query), Power Point and Word<\/li>\n
High energy as well as a pleasant and professional demeanor<\/li>\n
Ability to travel to client and prospect locations when necessary<\/li>\n
CAFS or CAFM Certification preferred<\/li>\n
5+ years Fleet Management\/Leasing experience preferred<\/li>\n
5+ years in environment requiring effective communication, sales and client service skills<\/li>\n<\/ul>\n
Your Education:<\/em><\/strong><\/p>\n
\n
Minimum of a 4-year Bachelor\u2019s Degree preferred<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. <\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4794637003,"title":"Account Manager, Client Experience","location":"Hooksett, NH","department":"Client Experience","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
As an Account Manager, you will build and maintain relationships with our clients by providing ongoing day-to-day account support, recommending cost saving solutions and managing processes to optimize productivity of their fleet. You will focus on client retention, problem solving, building relationships, and providing a superior client experience. Included with the relationship management will be the ownership of managing the clients\u2019 fleet database, service enrollments, vehicle order management needs, as well as the participation in the development of process, initiatives and reports to further grow our future business.<\/p>\n
Location:<\/em><\/strong> Merchants Fleet Headquarters in Hooksett, NH or Rosemont, IL<\/p>\n
<\/p>\n
What Your Day Looks Like:<\/em><\/strong><\/p>\n
\n
Work with clients and internal cross-functional teams to develop the account strategy that best suites the client\u2019s needs and goals.<\/li>\n
Execute day-to-day requests and activities, complex or routine, in accordance with client\u2019s policies, procedures and priorities.<\/li>\n
Uses discretion and independent judgement advising clients and works with clients to recognize need and recommend solutions.<\/li>\n
Takes ownership of client issues and applies critical thinking and problem-solving abilities.<\/li>\n
Analyzes client data and\/or manages monthly reporting needs.<\/li>\n
Participates in projects which continuously refine and develop processes in order to best serve Merchants clients, both internal and external, representing the voice of the customer.<\/li>\n
Leverages and partners with subject matter experts to quickly and efficiently resolve inquiries in a high-volume communication environment.<\/li>\n
Execute client policies to assist with compliance in all aspects of their business while communicating to key client contacts driver non-compliance issues for them to address and enforce.<\/li>\n
Complete CAFS certification, possess and demonstrate advanced knowledge of all aspects of Fleet Resources, support and implementation. <\/li>\n
Maintain and build strong foundational understanding of vehicle and upfit specifications, assist in the coordination of client requested vehicle locates.<\/li>\n
Possess and demonstrate in depth knowledge of Customer Facing Technology as a power user. <\/li>\n
Lead client specific special projects as needed<\/li>\n<\/ul>\n
The Skills and Experience You Bring:<\/em><\/strong><\/p>\n
\n
Excellent organizational skills, strong attention to detail with an ability to focus on accuracy while managing multiple tasks and projects simultaneously<\/li>\n
Exceptional verbal, written, presentation and interpersonal skills<\/li>\n
Ability to accept and drive organizational change<\/li>\n
Excellent Problem solving\/resolution and decision-making skills<\/li>\n
Ability to advocate for client and represent \u201cvoice of the customer\u201d to build and retain relationships<\/li>\n
Ability to nurture and work in a team environment as well as ability to work independently<\/li>\n
Exceptional computer skills in CRM, Microsoft Windows, Excel (query), Power Point and Word<\/li>\n
High energy as well as a pleasant and professional demeanor<\/li>\n
Ability to travel to client and prospect locations when necessary<\/li>\n
CAFS or CAFM Certification preferred<\/li>\n
5+ years Fleet Management\/Leasing experience preferred<\/li>\n
5+ years in environment requiring effective communication, sales and client service skills<\/li>\n<\/ul>\n
Your Education:<\/em><\/strong><\/p>\n
\n
Minimum of a 4-year Bachelor\u2019s Degree preferred<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. <\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4893344003,"title":"Account Manager (Mobility Last Mile)","location":"Hooksett, NH","department":"Mobility Operations","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
As the Account Manager you will manage client accounts in the Last Mile<\/strong> sector with a focus on client retention and growth. You will work cooperatively with Mobility, Sales, Logistics and Administration teams for the Mobility Leasing Services (MLS) account portfolio, fulfilling the strategic goals of the department and improving the client experience.\u202f<\/em><\/strong> <\/p>\n
\u202fLocation: <\/em><\/strong>Merchants Fleet Headquarters in Hooksett, NH <\/p>\n
Schedule:<\/em><\/strong> Monday-Friday, 11:30am to 8pm <\/p>\n
<\/p>\n
What Your Day Will Look like:<\/em><\/strong> <\/p>\n
(70%) Client Retention <\/p>\n
\n
Develop strong relationships through best practice contract and opportunity management through CRM systems <\/li>\n
Identify client fleet size and strategically develop a plan to fulfill entire fleet <\/li>\n
Analyze Client for full understanding of their business model and their overall health <\/li>\n
Deliver high quality client experiences throughout portfolio cycle <\/li>\n
Proactively recommend ancillary products needed by assigned MLS accounts to increase client satisfaction and improve profitability (up-sell, cross-sell, add-ons) <\/li>\n
Completion of lease proposals, sales quotes and bid solicitations utilizing appropriate sales tools <\/li>\n
Maintain the renewal of client portfolios. Continued client penetration, increase fleet growth and manage all aspects of sales process from quote to commitment <\/li>\n
Proactively promote, manage, and process client vehicle orders and oversee replacement policies to ensure growth of fleet <\/li>\n
Partner and collaborate with cross-departmental team members, in client resolution initiatives, delivering an enhanced client experience <\/li>\n
Possess strong knowledge of all Fleet Services including maintenance, fuel, telematics, with ability to share consultative information with clients <\/li>\n
Work in partnership with MLS Team as an experienced Fleet Management resource to identify, research, develop and execute process improvements <\/li>\n<\/ul>\n
(10%) Logistics <\/p>\n
\n
Work with the Logistics team on updates through fulfillment process and communicate with Client as necessary  <\/li>\n<\/ul>\n
(10%) Administration <\/p>\n
\n
Work with Administration on ensuring Billing is current & timely, A\/R is current and with any assistance Administration needs <\/li>\n<\/ul>\n
(10%) Additional projects as assigned <\/p>\n
\n
Provide support to MLS leadership to meet strategic goals of the department <\/li>\n<\/ul>\n
The Expertise and Education You Have:<\/em><\/strong> <\/p>\n
\n
Prior experience in a client-facing role required <\/li>\n
1-3+ years in an environment requiring strong communication and client service skills <\/li>\n
Fleet Account Management experience is preferred but not necessary<\/em> <\/li>\n
Proven experience in managing to deadlines and providing feedback to team on trends and client challenges\u202f<\/em><\/strong>is preferred but not necessary<\/em> <\/li>\n
Bachelor\u2019s degree or equivalent work experience and\/or a minimum of 0-3 years Account Management experience <\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong> <\/p>\n
\n
Exceptional use and management of CRM (Salesforce) <\/li>\n
Ability to leverage sales techniques to build relationships for optimum retention and account growth <\/li>\n
Exceptional Microsoft Office Suite skills and ability to learn and utilize company software <\/li>\n
Excellent organizational skills <\/li>\n
Strong attention to detail with an ability to focus on accuracy while managing multiple tasks and projects simultaneously <\/li>\n
Excellent client service approach to problem solving <\/li>\n
High energy with a positive attitude and strong work ethic  <\/li>\n
Strong analytical skills with the ability to identify problems and determine solutions <\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CN1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4877024003,"title":"Accounts Payable Associate","location":"Hooksett, NH","department":"Vehicle Payments & AP","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
The Accounts Payable Associate will assist in the accurate and timely processing of invoices and statements along with the continuous improvement of the AP environment. This position allows for a hybrid work schedule.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Merchants Fleet Headquarters in Hooksett, NH<\/p>\n
What Your Day Will Look Like:<\/em><\/strong><\/p>\n
\n
Upload LeaseWave transaction to Great Plains (daily)<\/li>\n
Review coding and approvals on invoices<\/li>\n
Enter vendor invoices directly into Great Plains<\/li>\n
Complete all Accounts Payable filing (weekly)<\/li>\n
Expense report processing (T&E)<\/li>\n
Weekly check run responsibilities<\/li>\n
Monitor exceptions and ensure timely response to\/from business partners<\/li>\n
Escalate aged items and drive resolution<\/li>\n
Suggest process improvements to enhance quality, improve productivity and minimize risk<\/li>\n
Provide volumes and aging status to management during weekly meetings<\/li>\n
Cross-training and career pathing opportunities available<\/li>\n<\/ul>\n
The Expertise You Have:<\/em><\/strong><\/p>\n
\n
Understanding of basic invoice processing and accounting concepts<\/li>\n
Prior accounting experience in Accounts Payable preferred<\/li>\n
Bachelor\u2019s degree or equivalent work experience preferred<\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong><\/p>\n
\n
Excellent organizational, communication, and interpersonal skills<\/li>\n
Takes pride quality of work processed, striving for minimal data errors<\/li>\n
Strong attention to detail, accurate data entry skills<\/li>\n
Ability to focus on accuracy while managing multiple tasks, deadlines, and changing priorities<\/li>\n
Proficient with Microsoft Suite<\/li>\n
Concur, Great Plains or Salesforce experience a plus<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CN1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4853515003,"title":"Application Architect","location":"Remote","department":"Tech - Enterprise Systems Architecture","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":1,"city":"Hooksett","state":"NH","description":"
Do you enjoy solving business challenges through innovative technology? Do you enjoy working on cutting-edge, massively scalable services technology in a fast-paced team environment? Do you love working on industry-defining projects that move the needle?

At Merchants Fleet, we strive to hire the best minds in technology to innovate and build things to benefit our employees and customers. The intense focus we have on our customers is a large reason we are the nation\u2019s fastest growing fleet management company. Our Application Architects use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand.<\/p>\n
The challenges Application Architects solve at Merchants Fleet are big and impact thousands of customers across the country. Our path forward is not always easy, so we are selective about who joins us on this journey. There is a specific kind of person who thrives on taking software development challenges at Merchants Fleet \u2013 someone who is excited by the idea of helping create new products, features, and services from scratch while in a fast-paced environment. <\/p>\n
You will leverage your extensive experience in leading, implementing, and developing custom Microsoft and web-based applications to lead senior and junior level developers, analysts, and contractors who support applications including custom built applications, internal systems, databases, and reporting.<\/p>\n
You and your team will be building, configuring, and maintaining systems across the enterprise using emerging technologies and innovative solutions. You will take a leadership role in our agile process, mentor developers, pair program, unit test, and work with business customers on story development.<\/p>\n
If you\u2019re ready to ELEV8 your career, come join us on this journey, and help build the future with us!<\/p>\n
<\/p>\n
Key Job Responsibilities:<\/em><\/strong><\/p>\n
\n
Hands-on programming in multiple technologies (.NET Core\/C#, Angular 2+, TypeScript, Cloud)<\/li>\n
Promotes thorough unit testing<\/li>\n
Takes initiative to learn business and development processes with focus on delivering value to the company<\/li>\n
Responsible for code quality and implementing coding standards that continually improve the team\u2019s output<\/li>\n
Responsible for proof of concepts, spikes, and other R&D required to enable future development paradigms<\/li>\n
Work with business sponsors, business analysts, project managers and developers as a cohesive group<\/li>\n
Communicate with other Application and Enterprise Architects to identify issues and roadblocks well in advance of issues<\/li>\n
Communicate with the Project Manager(s) on upcoming changes, events, and schedules<\/li>\n
Commitment to creating quality deliverables on time and on budget<\/li>\n
Ability to translate business objectives into application architecture designs that are scalable, and support our enterprise architecture vision<\/li>\n
Collaborate with team members and the Enterprise Architect to define, mature, and roll-out design and development standards, processes, and tools<\/li>\n
Coach and mentor staff to develop a highly productive team<\/li>\n
Understanding of user story definition process to partner with stakeholders to develop user stories that can be easily comprehended by the business community<\/li>\n
Lead and inspire a team of analysts, developers, and contractors, providing feedback and direction on design and code reviews<\/li>\n
Travel up to 10% as necessary<\/li>\n<\/ul>\n
Key Attributes<\/strong><\/p>\n
Tech Leadership | Initiative | Fast Learner | Collaborative | Service Oriented | Hands-On<\/p>\n
Basic Qualifications:<\/em><\/strong><\/p>\n
\n
10+ years as a Senior Developer or Application Architect<\/li>\n
10+ years developing with .NET framework, specifically C#<\/li>\n
3+ years cloud development in Azure (highly preferred) or AWS<\/li>\n
2+ years of Angular 2+, React, Vue, Ember, or similar front-end platform<\/li>\n
2+ years of modern JavaScript frameworks, HTML, CSS, NodeJS<\/li>\n
Knowledge of OAUTH2<\/li>\n
Knowledge of relational databases (SQL Server) and NoSQL Databases.<\/li>\n
Understanding and exposure to multi-environment eco-systems<\/li>\n
Knowledge of Git and Pull Request SCM paradigms<\/li>\n
Experience with Agile project management, specifically SCRUM<\/li>\n
Strong critical thinking, decision making, troubleshooting and problem-solving skills<\/li>\n
Ability to communicate technical issues to non-technical audiences<\/li>\n
Ability to provide concise status updates to senior IT and business leadership<\/li>\n
Excellent debugging and troubleshooting skills<\/li>\n
Bachelor\u2019s degree in Computer Science, Information Technology, or related field<\/li>\n<\/ul>\n
Preferred Qualifications:<\/em><\/strong><\/p>\n
\n
NoSQL and graph data storage<\/li>\n
Lambda or Azure Function experience<\/li>\n<\/ul>\n
*This position is not available in Colorado.<\/p>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1 #LI-Remote <\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4853513003,"title":"Application Architect","location":"Hooksett, NH","department":"Tech - Enterprise Systems Architecture","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Do you enjoy solving business challenges through innovative technology? Do you enjoy working on cutting-edge, massively scalable services technology in a fast-paced team environment? Do you love working on industry-defining projects that move the needle?

At Merchants Fleet, we strive to hire the best minds in technology to innovate and build things to benefit our employees and customers. The intense focus we have on our customers is a large reason we are the nation\u2019s fastest growing fleet management company. Our Application Architects use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand.<\/p>\n
The challenges Application Architects solve at Merchants Fleet are big and impact thousands of customers across the country. Our path forward is not always easy, so we are selective about who joins us on this journey. There is a specific kind of person who thrives on taking software development challenges at Merchants Fleet \u2013 someone who is excited by the idea of helping create new products, features, and services from scratch while in a fast-paced environment. <\/p>\n
You will leverage your extensive experience in leading, implementing, and developing custom Microsoft and web-based applications to lead senior and junior level developers, analysts, and contractors who support applications including custom built applications, internal systems, databases, and reporting.<\/p>\n
You and your team will be building, configuring, and maintaining systems across the enterprise using emerging technologies and innovative solutions. You will take a leadership role in our agile process, mentor developers, pair program, unit test, and work with business customers on story development.<\/p>\n
If you\u2019re ready to ELEV8 your career, come join us on this journey, and help build the future with us!<\/p>\n
<\/p>\n
Key Job Responsibilities:<\/em><\/strong><\/p>\n
\n
Hands-on programming in multiple technologies (.NET Core\/C#, Angular 2+, TypeScript, Cloud)<\/li>\n
Promotes thorough unit testing<\/li>\n
Takes initiative to learn business and development processes with focus on delivering value to the company<\/li>\n
Responsible for code quality and implementing coding standards that continually improve the team\u2019s output<\/li>\n
Responsible for proof of concepts, spikes, and other R&D required to enable future development paradigms<\/li>\n
Work with business sponsors, business analysts, project managers and developers as a cohesive group<\/li>\n
Communicate with other Application and Enterprise Architects to identify issues and roadblocks well in advance of issues<\/li>\n
Communicate with the Project Manager(s) on upcoming changes, events, and schedules<\/li>\n
Commitment to creating quality deliverables on time and on budget<\/li>\n
Ability to translate business objectives into application architecture designs that are scalable, and support our enterprise architecture vision<\/li>\n
Collaborate with team members and the Enterprise Architect to define, mature, and roll-out design and development standards, processes, and tools<\/li>\n
Coach and mentor staff to develop a highly productive team<\/li>\n
Understanding of user story definition process to partner with stakeholders to develop user stories that can be easily comprehended by the business community<\/li>\n
Lead and inspire a team of analysts, developers, and contractors, providing feedback and direction on design and code reviews<\/li>\n
Travel up to 10% as necessary<\/li>\n<\/ul>\n
Key Attributes<\/strong><\/p>\n
Tech Leadership | Initiative | Fast Learner | Collaborative | Service Oriented | Hands-On<\/p>\n
Basic Qualifications:<\/em><\/strong><\/p>\n
\n
10+ years as a Senior Developer or Application Architect<\/li>\n
10+ years developing with .NET framework, specifically C#<\/li>\n
3+ years cloud development in Azure (highly preferred) or AWS<\/li>\n
2+ years of Angular 2+, React, Vue, Ember, or similar front-end platform<\/li>\n
2+ years of modern JavaScript frameworks, HTML, CSS, NodeJS<\/li>\n
Knowledge of OAUTH2<\/li>\n
Knowledge of relational databases (SQL Server) and NoSQL Databases.<\/li>\n
Understanding and exposure to multi-environment eco-systems<\/li>\n
Knowledge of Git and Pull Request SCM paradigms<\/li>\n
Experience with Agile project management, specifically SCRUM<\/li>\n
Strong critical thinking, decision making, troubleshooting and problem-solving skills<\/li>\n
Ability to communicate technical issues to non-technical audiences<\/li>\n
Ability to provide concise status updates to senior IT and business leadership<\/li>\n
Excellent debugging and troubleshooting skills<\/li>\n
Bachelor\u2019s degree in Computer Science, Information Technology, or related field<\/li>\n<\/ul>\n
Preferred Qualifications:<\/em><\/strong><\/p>\n
\n
NoSQL and graph data storage<\/li>\n
Lambda or Azure Function experience<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4811724003,"title":"Business Analyst","location":"Hooksett, NH","department":"Tech - Enterprise PMO","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
The Business Analyst provides analysis to support the documentation, development, and maintenance of applications and website for Merchants. This individual will work with other business analysts, business process engineers, subject matter experts, and Agile development teams to document business rules\/requirements, maintain\/enhance existing systems, build new applications, brainstorm fixes and solutions, create features and user stories, and support the development team in implementation.

This individual will leverage a deep understanding of the Agile framework and software development lifecycle, in collaboration with the product team and Application Architects, to break down features into clear and accurate user stories and supporting artifacts.<\/p>\n
Location:<\/em><\/strong> Hooksett or Rosemont <\/p>\n
<\/p>\n
What your day looks like:<\/em><\/strong><\/p>\n
\n
Works closely with the project team to translate product management strategy, goals and directives for new products and product enhancements into clear and actionable features\/user stories for the technology team<\/li>\n
Provides complex analysis and problem solving on software development business challenges and customer support issues including talking to customers, scoping, root-cause, brainstorming with the team, clarifying options, documenting product operations, and creating innovative cost-effective solutions<\/li>\n
Partnering with the Product Owners and Subject Matter Experts to gather requirements, and responsible for writing features, user stories (capturing business requirements and functional specifications), creating UI wireframes and mockups, and serving as the product owner for systems related questions during scrum meetings.<\/li>\n
Refines and communicates new development features and user stories in a way that the team can pick up quickly; discusses priority and technical issues with the scrum team<\/li>\n
Supports the development team by responding to user story questions quickly and accurately, and gathering details for Non-Functional Requirements (NFRs)<\/li>\n
Partners with user experience designers, as needed<\/li>\n
Responsible for ticket triaging, differentiation between bugs and enhancements, product knowledge, and defect management support including organizing and executing user acceptance testing<\/li>\n
Assists with product backlog grooming sessions, schedules appropriate ad-hoc product design sessions, coordinates with lead developer and team on estimation sessions, summarizes work in sprint demos, and participates in retrospectives<\/li>\n
Leads and facilitates general meetings, product trainings, and collaborative workshop methods with a mix of both business and technical partners<\/li>\n
Partners with Business Process Engineers on Process Mapping and Improvement: Documents existing processes with a keen eye for identifying waste, gaps, risks, value added areas and opportunities, if needed performs this function individually\n
\n
Analyzes current state processes with a holistic view of the organization and partners to design new future state processes<\/li>\n<\/ul>\n<\/li>\n
Documents product build out as needed for future maintenance and development needs<\/li>\n
Participates in special projects and performs other duties as assigned<\/li>\n
After hours and on-call work is required at critical times, particularly during a deployment<\/li>\n
Ability to travel upon request to visit business partners as needed<\/li>\n<\/ul>\n
The Skills you bring:<\/em><\/strong><\/p>\n
\n
Strong meeting facilitation, presentation, training and workshop facilitation skills<\/li>\n
Ability to develop effective relationships across the business<\/li>\n
Motivated self-starter with the ability to learn quickly and work with teams as well as individually<\/li>\n
Outstanding written and verbal communicator and interpersonal skills<\/li>\n
Detail oriented and strong analytical skills<\/li>\n
Strong systems aptitude and ability to leverage technology to drive customer satisfaction<\/li>\n
LEAN\/Continuous improvement mindset<\/li>\n
MS Office<\/li>\n
Experience using Miro collaboration tool a plus<\/li>\n
1 year of Working Knowledge in Azure DevOps, Jira or used equivalent tool<\/li>\n
UI Prototyping or Mockup tools (Balsamiq, Axure, Visio, Adobe, etc.)<\/li>\n
1 year of interpreting data using SQL queries<\/li>\n<\/ul>\n
The Expertise and Education you have:<\/em><\/strong><\/p>\n
\n
A minimum of 4+ years\u2019 experience performing analysis in a software development environment, including Agile, and Lean Startup<\/li>\n
Familiar with UX design principles and practices<\/li>\n
Working knowledge of Agile, LEAN, or other product management methodologies<\/li>\n
Process analysis and mapping experience<\/li>\n
Delivering trainings, presentations, running meetings and workshop facilitation<\/li>\n
Experience as a Business Analyst for an Automotive or Fleet product is a plus<\/li>\n
CSPO certification, or experience as a Product Owner in an Agile framework is a nice to have<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Computer Science, Information Technology, Business or related field<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4815659003,"title":"Business Analyst","location":"Rosemont, IL","department":"Tech - Enterprise PMO","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Rosemont","state":"IL","description":"
The Business Analyst provides analysis to support the documentation, development, and maintenance of applications and website for Merchants. This individual will work with other business analysts, business process engineers, subject matter experts, and Agile development teams to document business rules\/requirements, maintain\/enhance existing systems, build new applications, brainstorm fixes and solutions, create features and user stories, and support the development team in implementation.

This individual will leverage a deep understanding of the Agile framework and software development lifecycle, in collaboration with the product team and Application Architects, to break down features into clear and accurate user stories and supporting artifacts.<\/p>\n
Location:<\/em><\/strong> Hooksett or Rosemont <\/p>\n
<\/p>\n
What your day looks like:<\/em><\/strong><\/p>\n
\n
Works closely with the project team to translate product management strategy, goals and directives for new products and product enhancements into clear and actionable features\/user stories for the technology team<\/li>\n
Provides complex analysis and problem solving on software development business challenges and customer support issues including talking to customers, scoping, root-cause, brainstorming with the team, clarifying options, documenting product operations, and creating innovative cost-effective solutions<\/li>\n
Partnering with the Product Owners and Subject Matter Experts to gather requirements, and responsible for writing features, user stories (capturing business requirements and functional specifications), creating UI wireframes and mockups, and serving as the product owner for systems related questions during scrum meetings.<\/li>\n
Refines and communicates new development features and user stories in a way that the team can pick up quickly; discusses priority and technical issues with the scrum team<\/li>\n
Supports the development team by responding to user story questions quickly and accurately, and gathering details for Non-Functional Requirements (NFRs)<\/li>\n
Partners with user experience designers, as needed<\/li>\n
Responsible for ticket triaging, differentiation between bugs and enhancements, product knowledge, and defect management support including organizing and executing user acceptance testing<\/li>\n
Assists with product backlog grooming sessions, schedules appropriate ad-hoc product design sessions, coordinates with lead developer and team on estimation sessions, summarizes work in sprint demos, and participates in retrospectives<\/li>\n
Leads and facilitates general meetings, product trainings, and collaborative workshop methods with a mix of both business and technical partners<\/li>\n
Partners with Business Process Engineers on Process Mapping and Improvement: Documents existing processes with a keen eye for identifying waste, gaps, risks, value added areas and opportunities, if needed performs this function individually\n
\n
Analyzes current state processes with a holistic view of the organization and partners to design new future state processes<\/li>\n<\/ul>\n<\/li>\n
Documents product build out as needed for future maintenance and development needs<\/li>\n
Participates in special projects and performs other duties as assigned<\/li>\n
After hours and on-call work is required at critical times, particularly during a deployment<\/li>\n
Ability to travel upon request to visit business partners as needed<\/li>\n<\/ul>\n
The Skills you bring:<\/em><\/strong><\/p>\n
\n
Strong meeting facilitation, presentation, training and workshop facilitation skills<\/li>\n
Ability to develop effective relationships across the business<\/li>\n
Motivated self-starter with the ability to learn quickly and work with teams as well as individually<\/li>\n
Outstanding written and verbal communicator and interpersonal skills<\/li>\n
Detail oriented and strong analytical skills<\/li>\n
Strong systems aptitude and ability to leverage technology to drive customer satisfaction<\/li>\n
LEAN\/Continuous improvement mindset<\/li>\n
MS Office<\/li>\n
Experience using Miro collaboration tool a plus<\/li>\n
1 year of Working Knowledge in Azure DevOps, Jira or used equivalent tool<\/li>\n
UI Prototyping or Mockup tools (Balsamiq, Axure, Visio, Adobe, etc.)<\/li>\n
1 year of interpreting data using SQL queries<\/li>\n<\/ul>\n
The Expertise and Education you have:<\/em><\/strong><\/p>\n
\n
A minimum of 4+ years\u2019 experience performing analysis in a software development environment, including Agile, and Lean Startup<\/li>\n
Familiar with UX design principles and practices<\/li>\n
Working knowledge of Agile, LEAN, or other product management methodologies<\/li>\n
Process analysis and mapping experience<\/li>\n
Delivering trainings, presentations, running meetings and workshop facilitation<\/li>\n
Experience as a Business Analyst for an Automotive or Fleet product is a plus<\/li>\n
CSPO certification, or experience as a Product Owner in an Agile framework is a nice to have<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Computer Science, Information Technology, Business or related field<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4811715003,"title":"Business Process Engineer ","location":"Hooksett, NH","department":"Tech - Enterprise PMO","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Merchants is seeking multiple Business Process Engineers focused in our Electric Vehicle space and in our Financial Operations space.  <\/p>\n
The Business Process Engineer (BPE) is responsible for current and future state process capture and analysis, documentation, solution design, end to end testing, training, and leads process change management. This role will be responsible for streamlining, simplifying, and improving end-to-end processes, driving a lean continuous improvement culture, leveraging systems and tools to drive productivity and a unified user experience. <\/p>\n
The BPE will support a combination of strategic cross functional initiatives, business initiatives and\/or software development projects. This individual will work directly with subject matter experts of all levels of the organization and Agile delivery teams to workshop on current and future state processes, brainstorm fixes and solutions, support the development of features and user stories, and support the business and delivery teams through implementation and change management\u202f <\/p>\n
At Merchants Fleet, we strive to hire the best minds to innovate and build things that will directly benefit our employees and customers. The intense focus we have on our customers is a large reason why we are the nation\u2019s fastest growing fleet management company. Our Business Process Engineers leverage their Lean Agile mindset and toolkit to solve complex problems and get to see the valuable impact of their work first-hand. <\/p>\n
The challenges the Business Process Engineers will solve at Merchants are big and impact thousands of customers across the country. Our path forward is not always easy, so we are selective about who joins us on this journey. There is a specific kind of person who thrives on taking on challenges at Merchants \u2013 someone who is excited by the idea of helping create new products, features, services and the processes to support both the people and the technology from scratch while in a fast-paced environment.  Someone who is ready to leave a lasting mark on an incredible company. <\/p>\n
You <\/strong>will be working with colleagues around the world to dive deep into process, support the design or implement new software initiatives and capabilities utilizing innovative technology while leading the charge as your team pursues implementation. You will partner with both business and technical resources that include Agile delivery teams and business partners to develop and execute a project strategy. <\/p>\n
Skills:<\/em><\/strong> <\/p>\n
\n
Process minded with a knack for finding opportunities to reengineer processes  <\/li>\n
Lean\/Continuous improvement and Agile mindset  <\/li>\n
MS Office Suite including Visio or similar process modeling tool <\/li>\n
Experience using Miro online collaboration tool a plus <\/li>\n<\/ul>\n
Experience:<\/em><\/strong> <\/p>\n
\n
A minimum of 3+ years\u2019 experience as a business analyst, process engineer or similar  <\/li>\n
Strong preference - Prior experience and knowledge working with financial and billing systems, analyzing financial operations, reporting, planning, and accounting processes <\/li>\n
Ability to interpret data using SQL queries  <\/li>\n
Deep process analysis and mapping experience <\/li>\n
Design Thinking methodology or other innovation frameworks <\/li>\n
Working knowledge of Six Sigma, Lean practices, tools, and mindset <\/li>\n
Project management lifecycle knowledge (both for business projects and technology releases); traditional and Agile <\/li>\n
Experience as a Product Owner or BA in an Agile framework is a nice to have <\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4811719003,"title":"Business Process Engineer ","location":"Rosemont, IL","department":"Tech - Enterprise PMO","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Rosemont","state":"IL","description":"
Merchants is seeking multiple Business Process Engineers focused in our Electric Vehicle space and in our Financial Operations space.  <\/p>\n
The Business Process Engineer (BPE) is responsible for current and future state process capture and analysis, documentation, solution design, end to end testing, training, and leads process change management. This role will be responsible for streamlining, simplifying, and improving end-to-end processes, driving a lean continuous improvement culture, leveraging systems and tools to drive productivity and a unified user experience. <\/p>\n
The BPE will support a combination of strategic cross functional initiatives, business initiatives and\/or software development projects. This individual will work directly with subject matter experts of all levels of the organization and Agile delivery teams to workshop on current and future state processes, brainstorm fixes and solutions, support the development of features and user stories, and support the business and delivery teams through implementation and change management\u202f <\/p>\n
At Merchants Fleet, we strive to hire the best minds to innovate and build things that will directly benefit our employees and customers. The intense focus we have on our customers is a large reason why we are the nation\u2019s fastest growing fleet management company. Our Business Process Engineers leverage their Lean Agile mindset and toolkit to solve complex problems and get to see the valuable impact of their work first-hand. <\/p>\n
The challenges the Business Process Engineers will solve at Merchants are big and impact thousands of customers across the country. Our path forward is not always easy, so we are selective about who joins us on this journey. There is a specific kind of person who thrives on taking on challenges at Merchants \u2013 someone who is excited by the idea of helping create new products, features, services and the processes to support both the people and the technology from scratch while in a fast-paced environment.  Someone who is ready to leave a lasting mark on an incredible company. <\/p>\n
You <\/strong>will be working with colleagues around the world to dive deep into process, support the design or implement new software initiatives and capabilities utilizing innovative technology while leading the charge as your team pursues implementation. You will partner with both business and technical resources that include Agile delivery teams and business partners to develop and execute a project strategy. <\/p>\n
Skills:<\/em><\/strong> <\/p>\n
\n
Process minded with a knack for finding opportunities to reengineer processes  <\/li>\n
Lean\/Continuous improvement and Agile mindset  <\/li>\n
MS Office Suite including Visio or similar process modeling tool <\/li>\n
Experience using Miro online collaboration tool a plus <\/li>\n<\/ul>\n
Experience:<\/em><\/strong> <\/p>\n
\n
A minimum of 3+ years\u2019 experience as a business analyst, process engineer or similar  <\/li>\n
Strong preference - Prior experience and knowledge working with financial and billing systems, analyzing financial operations, reporting, planning, and accounting processes <\/li>\n
Ability to interpret data using SQL queries  <\/li>\n
Deep process analysis and mapping experience <\/li>\n
Design Thinking methodology or other innovation frameworks <\/li>\n
Working knowledge of Six Sigma, Lean practices, tools, and mindset <\/li>\n
Project management lifecycle knowledge (both for business projects and technology releases); traditional and Agile <\/li>\n
Experience as a Product Owner or BA in an Agile framework is a nice to have <\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4818128003,"title":"Controller (Dealership Accounting)","location":"Hooksett, NH","department":"Finance (Auto)","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Join one of\u202fNew Hampshire's\u202fBEST Companies to Work For winner 2015 \u2013 2021 as well as\u202fBEST Automotive Dealership voted 21 years in a row by GKM National. Merchants Fleet & Merchants Auto join forces to become the nation's #1 source for Commercial Vehicles. <\/p>\n
<\/p>\n
Location:<\/em><\/strong> <\/em><\/strong>Merchants Auto in Hooksett, NH<\/p>\n
<\/p>\n
What Your Day Will Look Like:<\/em><\/strong> <\/p>\n
Financial Accounting, Reporting, and Compliance<\/em> <\/em><\/p>\n
\n
Direct the day-to-day accounting operations of the dealership to ensure all transactions are recorded in compliance with Generally Accepted Accounting Principles (GAAP) and internal policies<\/li>\n
Prepare and complete financial statements for Sales and Service monthly according to dealership internal service level agreements<\/li>\n
Manage the month end closing and financial reporting process, including account analysis and review and approval of reconciliations<\/li>\n
Ensure that proper internal controls are in place, documented and reviewed routinely within the Sales and Service Departments<\/li>\n
Reconcile warranty claims, GAP insurance and other finance related products <\/li>\n
Participate in the preparation of short- and long-term financial forecasts for the dealership<\/li>\n
Manage inventory audits and cash flow management relative to dealership assets management<\/li>\n
Provide department managers with detailed financial and management reports<\/li>\n
Work with Corporate Tax department, stay abreast of tax code revisions and advise dealer leadership regarding any operational adjustments needed to accommodate revisions<\/li>\n
Assist with managing out- of- state transaction requirements relative to taxes, registration processes and other related requirements<\/li>\n
Ensure compliance with all applicable government finance regulations<\/li>\n<\/ul>\n
Supervisory Responsibility and Process Management<\/em> <\/em><\/p>\n
\n
Oversight and development of sales administration processes<\/li>\n
Build out a team with cross functional and\/or specialized skill sets that enable efficient workflow management<\/li>\n
Develop and mentor staff with focus on talent development<\/li>\n
Work with cross functional leadership to streamline existing processes<\/li>\n
Ensure that all office personnel are using proper following accounting procedures and maintaining accurate appropriate records, supervises the preparation of all information for the CPA in order to minimize audit or review costs<\/li>\n
Attend and actively participate in leadership meetings<\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong> <\/p>\n
\n
Fast learner of new technology and systems<\/li>\n
Comfortable multitasking and working independently with flexibility\/adaptability<\/li>\n
Can-do attitude and intellectual curiosity<\/li>\n
Team building and consensus building skills<\/li>\n
Strong communication and interpersonal skills<\/li>\n
Strong organizational and time management skills<\/li>\n
Advanced Microsoft Excel skills<\/li>\n<\/ul>\n
The Experience and Education You Have:<\/em><\/strong> <\/p>\n
\n
Minimum of five years in financial management and accounting experience in a similar role<\/li>\n
Knowledge of accounting and GAAP<\/li>\n
Experience assessing, designing, and implementing internal controls and process improvements<\/li>\n
Experience with Great Plains Dynamics, Blackline, Planful, Dataserv and SQL<\/li>\n
Bachelor\u2019s Degree in Accounting of equivalent work experience<\/li>\n<\/ul>\n
#LI-CN1 <\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4407883003,"title":"Customer Service - (Client Experience Associate)","location":"Hooksett, NH","department":"Client Experience","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Your amazing Client Service orientation will assure your success as Merchants Fleet\u2019s newest Account Associate. You will support Merchants Fleet clients and the Client Experience team, providing account support and administrative duties that fulfill the timely and accurate delivery of Merchants Fleet services. Your primary focus is to provide responsiveness and problem resolution in all Fleet Management areas that directly impact the client via the Call Center and Bold Chat. <\/p>\n
Location:<\/em><\/strong> Merchants Fleet Headquarters in Hooksett, NH<\/p>\n
  <\/p>\n
What Your Day Looks Like:<\/em><\/strong> <\/p>\n
\n
Provide support to the Client Experience team, to drive exceptional client experience.<\/li>\n
Support incoming\/outgoing calls\/emails\/live chat pertaining to questions on Merchants leased vehicles and all enrolled services<\/li>\n
Administer client fleet policy in an efficient and professional manner<\/li>\n
Provide support to accounts within the Merchants Portfolio, ensuring all requests and timelines are precisely managed<\/li>\n
Effectively resolve client concerns and provide pro-active client support<\/li>\n
Possess and utilize in depth knowledge of leasing programs, service offerings, workflow and processes in day to day interactions.<\/li>\n
Thrive in a fast paced, client-oriented business<\/li>\n
Utilize CRM software to document, manage and track client support and vehicle transactions.<\/li>\n
Execute within Client Experience Service level Agreements (SLA\u2019s)<\/li>\n
Effectively utilize TotalView (internal system) in day to day support of client(s)<\/li>\n
Collaborate with team members from across the organization to drive all client deliverables<\/li>\n
Act as a liaison between sales and clients with all Merchants departments<\/li>\n
Fulfill the Mission and Values of the organization.<\/li>\n
Recommend improved processes to fulfill the goals of the Client Experience Team<\/li>\n
Provide administrative support to the Client Experience team in times when needed to fulfill Merchants Fleet Management Strategic Initiatives<\/li>\n
Other special projects or duties as determined by department management<\/li>\n<\/ul>\n
The Skills, Experience and Education You Bring:<\/em><\/strong> <\/p>\n
\n
Excellent organizational skills, strong attention to detail with an ability to focus on accuracy while managing multiple tasks and projects simultaneously<\/li>\n
Exceptional verbal, written, presentation, project management and interpersonal skills<\/li>\n
High energy, as well as a pleasant and professional demeanor<\/li>\n
Excellent client service approach to problem solving<\/li>\n
Ability to nurture and work in a team environment as well as ability to work independently with self-motivation<\/li>\n
Ability to work as part of a team while accomplishing departmental and corporate goals<\/li>\n
Advanced computer skills in CRM, Total View and Microsoft Suite<\/li>\n
Must be able to work overtime as required<\/li>\n
5+ years in environment requiring strong communication and client service skills<\/li>\n
HS Diploma or Equivalent<\/li>\n<\/ul>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CF1 <\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4795362003,"title":"Director, Inside Sales \u2013 Mobility Division ","location":"Hooksett, NH","department":"Mobility Sales","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Are you an Inside Sales Guru?\u202fDo you\u202fpossess\u202fstellar\u202fsales leadership\u202fcapabilities?\u202f\u202fDo you thrive in fast-paced innovative environments? If so, we want to speak with you\u202fregarding\u202four\u202fDirector\u202fof Inside Sales\u202frole.   <\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH <\/p>\n
<\/p>\n
What Your Day Looks Like:<\/em><\/strong> <\/p>\n
\n
You will lead and develop a team of\u202fClient Development\u202f(CDM\u2019s)\u202fand Inside Sales\u202fManagers\u202f(ISM\u2019s)\u202facross\u202fall dimensions of their work\u202fto include: <\/li>\n
Account management,\u202flead development and penetration,\u202f <\/li>\n
Inbound\u202flead management,\u202foutbound telemarketing,\u202fnegotiations\u202fand pricing approvals.\u202f <\/li>\n
Critical success components will include lead generation, qualification and sales transacting\u202fultimately resulting\u202fin overall business growth. <\/li>\n
Implement strategy to extend inside sales model from Last Delivery across the entire Mobility business unit.  <\/li>\n
Execute strategy to extend client development model from Truck rental across the entire Mobility division. <\/li>\n
Design and lead campaigns for the team to successfully prospect for new and embedded growth business opportunities. Execute outbound telemarketing and nurture campaigns to stimulate new opportunities. <\/li>\n<\/ul>\n
Your Experience and Education:<\/em><\/strong> <\/p>\n
\n
10+ years of sales experience in Business-to-Business sales driven environment <\/li>\n
5+ years of sales team management experience <\/li>\n
Proven track record in developing a highly successful inside sales organization with consistent results <\/li>\n
Experience in fast paced, rapid growth environments <\/li>\n
Bachelor's degree in Business or a related field preferred <\/li>\n<\/ul>\n
Your Skills & Attributes: <\/em><\/strong> <\/p>\n
\n
Intrinsically motivated leader with high EQ and an inspirational presence that motivates people <\/li>\n
Strong general business acumen and a defined approach to leading a team <\/li>\n
Exceptional communication skills that include strong presentation skills and an interpersonal approach that balances candor with care <\/li>\n
Innovative mindset <\/li>\n
Hands-on with a can-do attitude, high energy and motivation level <\/li>\n
Approachable, maintains an open-door policy and is highly ethical <\/li>\n
Proficient with Microsoft Office and Salesforce (preferably Lightening Experience) <\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CF1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4419641003,"title":"Director, Strategic Partnerships","location":"Hooksett, NH","department":"Innovation Office","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
\n
Do you enjoy the strategic side of marketing, and supporting brand development and messaging?<\/li>\n
Do you enjoy the opportunity to drive strategic marketing projects?<\/li>\n
Do you thrive off of initiating and building new organizational opportunities & mutually beneficial relationships and partnerships?<\/li>\n
Are you motivated by the impact of executing go-to-market strategies & projects?<\/li>\n
Are you interested in working for an organization that moves quickly?<\/li>\n<\/ul>\n
If you said yes to any these, keep reading!<\/p>\n
<\/p>\n
The Marketing & Innovation Department at Merchants Fleet is seeking a Director of Strategic Marketing to join our rapidly growing company. In this new position on our team, you will have the opportunity to oversee brand and messaging, lead special marketing projects, and develop and manage core external business relationships to expand our company\u2019s ecosystem of partner organizations, as well as bring on new mutually beneficial relationships. This position will identify opportunities that align to strategic priorities, facilitate collaboration between Merchants stakeholders and external parties, execute partnership agreements that meet current and future objectives, and foster those relationships to ensure continued mutual benefit, to include monetizing the opportunities.<\/p>\n
This position will bring to life co-developed offerings with partners that expand services available to Merchants clients, including new-to-market products & services, pilot programs, revenue & product opportunities, and joint sales channels.<\/p>\n
Location:<\/em><\/strong> Merchants Fleet Headquarters<\/em><\/strong><\/p>\n
<\/p>\n
What your day will look like:<\/em><\/strong><\/p>\n
\n
Oversee Merchants brand, product branding and messaging, in collaboration with VP, ensuring the brand and messaging come to life with both internal stakeholders and external audiences<\/li>\n
Take an active role in go-to-market strategy and execution for new product launches<\/li>\n
Manage special marketing projects, serving as cross-functional leader<\/li>\n
Work with Merchants departments to identify needs and match external opportunities with internal products, services, and technology roadmaps<\/li>\n
Work with the Innovation Team to research and explore emerging technologies, products, and services that could benefit Merchants clients<\/li>\n
Engage with startups, small, and large companies to identify areas of common interest and establish commercial agreements<\/li>\n
Identify, source, evaluate, model, negotiate and structure strategic partnerships and licensing transactions, with referral and revenue opportunities<\/li>\n
Manage or clearly hand off the partner life-cycle end to end to maintain adherence to contractual commitments, alignment of resources, and overall relationship objectives<\/li>\n
Collaborate with all areas of Merchants\u2019 business on the internal development and implementation\/advancement of the partnership ecosystem strategy<\/li>\n
Negotiate deal terms, prepare briefing summaries and presentations highlighting risks and opportunities for executive decision-makers<\/li>\n
Be the \u201cVoice of the Partner\u201d in internal meetings, gather feedback from partners to strengthen our relationship, and be their go-to resource on our team<\/li>\n
Champion co-marketing and co-selling opportunities, build joint referral programs, facilitate press coverage of the partnership<\/li>\n
Continually monitor partnerships to ensure they result in meaningful solutions that add value to our partner ecosystem and clients<\/li>\n<\/ul>\n
The Skills you Bring to Merchants:<\/em><\/strong><\/p>\n
\n
Communication<\/li>\n
Messaging<\/li>\n
Facilitation<\/li>\n
Negotiation<\/li>\n
Business Development<\/li>\n
Collaboration & Relationship Building<\/li>\n
Strategic Thinking<\/li>\n
Financial Literacy<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
6+ years of experience in marketing and\/or partnerships<\/li>\n
Experience leading branding initiatives and product go-to-market<\/li>\n
Experience building partnership relationships with global, product, technology or service companies<\/li>\n
Experience building relationships with internal and external stakeholders<\/li>\n
Understanding of partner, technology or products & service ecosystems<\/li>\n
Experience developing project plans and bringing strategic projects to execution<\/li>\n
Proven ability to lead and execute multiple time-sensitive projects & partnership relationships at once<\/li>\n
Communication, presentation, and influencing skills, with familiarity and fluency in technical concepts and associated language<\/li>\n
Proficiency in Word, Excel, and PowerPoint<\/li>\n
Willingness to travel occasionally<\/li>\n<\/ul>\n
Preferred Expertise:<\/strong><\/p>\n
\n
Expertise in emerging technologies a plus<\/li>\n
Prior experience in organizational process improvement, change management, innovation or related area a plus<\/li>\n
Ability to lead training programs<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
BA\/BS required; Master\u2019s Degree preferred (preferably IT or Business field)<\/li>\n
PMP (Project Management Professional) Certification a plus<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area.<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-BK1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4824395003,"title":"Finance Manager - Technology","location":"Hooksett, NH","department":"FPAC","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
The Finance Manager will partner with the business in developing strategic growth plans, improving profitability and performance, and ensuring the financial integrity of the company. They will also serve as a liaison with the Technology Department, ensuring a presence at both our offices with monthly travel.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH or Chicago, IL (travel required 1 week\/month)<\/p>\n
<\/p>\n
What Your Day Will Look Like:<\/em><\/strong> <\/p>\n
\n
Support the company's annual budgeting and monthly forecasting process for the Income Statement.<\/li>\n
Support the month end close process working with Accounting to explain variances to budget\/forecast & identify trends. <\/li>\n
Present analysis of monthly financial statement trends and variances to Directors\/Managers and Senior Leadership.<\/li>\n
Serve as a trusted business partner that prepares presentations, reports, and analysis for Technology.<\/li>\n
Develop, analyze, and report on key performance indicators to identify underlying business opportunities and risks while providing input for operational and strategic decisions.<\/li>\n
Provide financial, project, and ad hoc support during the regular course of business and during critical engagements.<\/li>\n
Understand and communicates with the business key drivers and complex analyses to drive value added economic activity.<\/li>\n
Focus on continuous improvement efforts by establishing best practices among business units and overall company to improve quality and reduce operational costs.<\/li>\n
Assist with the implementation of new Technology Spend tracking software and become the system administrator.<\/li>\n<\/ul>\n
The Experience and Education You Have:<\/em><\/strong> <\/p>\n
\n
Minimum of 8+ years professional financial experience<\/li>\n
An MBA preferred, with a strong knowledge of accounting<\/li>\n
Minimum of a BS in Accounting or Finance required<\/li>\n
Must be skilled in accounting, budgeting, forecasting, and planning<\/li>\n
Ability and experience driving continuous improvement of processes<\/li>\n
Very proficient in Excel and PPT<\/li>\n
Fast learner of new technology and systems<\/li>\n
Comfortable multitasking and working independently with flexibility\/adaptability<\/li>\n
Can-do attitude and intellectual curiosity<\/li>\n
Team building and consensus building skills<\/li>\n
Strong communication and interpersonal skills<\/li>\n
Strong organizational and time management skills<\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong> <\/p>\n
\n
Excellent written and oral communication skills<\/li>\n
Strong analytical skills including ad-hoc modeling<\/li>\n
Needs to be self-motivated and possess strong leadership skills<\/li>\n
Ability to interact effectively with senior leaders and across functional teams<\/li>\n
Tremendous focus on detail with the ability to see business issues strategically and in the context of the overall business and industry<\/li>\n
Industry knowledge of the fleet management or finance industry preferred, but not required<\/li>\n
Ability to multi-task in a deadline driven environment<\/li>\n
Ability to work in a privately-owned, entrepreneurial, yet analytically sophisticated, environment<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals.<\/p>\n
#LI-CN1 <\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4824409003,"title":"Finance Manager - Technology","location":"Rosemont, IL","department":"FPAC","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Rosemont","state":"IL","description":"
The Finance Manager will partner with the business in developing strategic growth plans, improving profitability and performance, and ensuring the financial integrity of the company. They will also serve as a liaison with the Technology Department, ensuring a presence at both our offices with monthly travel.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH or Chicago, IL (travel required 1 week\/month)<\/p>\n
<\/p>\n
What Your Day Will Look Like:<\/em><\/strong> <\/p>\n
\n
Support the company's annual budgeting and monthly forecasting process for the Income Statement.<\/li>\n
Support the month end close process working with Accounting to explain variances to budget\/forecast & identify trends. <\/li>\n
Present analysis of monthly financial statement trends and variances to Directors\/Managers and Senior Leadership.<\/li>\n
Serve as a trusted business partner that prepares presentations, reports, and analysis for Technology.<\/li>\n
Develop, analyze, and report on key performance indicators to identify underlying business opportunities and risks while providing input for operational and strategic decisions.<\/li>\n
Provide financial, project, and ad hoc support during the regular course of business and during critical engagements.<\/li>\n
Understand and communicates with the business key drivers and complex analyses to drive value added economic activity.<\/li>\n
Focus on continuous improvement efforts by establishing best practices among business units and overall company to improve quality and reduce operational costs.<\/li>\n
Assist with the implementation of new Technology Spend tracking software and become the system administrator.<\/li>\n<\/ul>\n
The Experience and Education You Have:<\/em><\/strong> <\/p>\n
\n
Minimum of 8+ years professional financial experience<\/li>\n
An MBA preferred, with a strong knowledge of accounting<\/li>\n
Minimum of a BS in Accounting or Finance required<\/li>\n
Must be skilled in accounting, budgeting, forecasting, and planning<\/li>\n
Ability and experience driving continuous improvement of processes<\/li>\n
Very proficient in Excel and PPT<\/li>\n
Fast learner of new technology and systems<\/li>\n
Comfortable multitasking and working independently with flexibility\/adaptability<\/li>\n
Can-do attitude and intellectual curiosity<\/li>\n
Team building and consensus building skills<\/li>\n
Strong communication and interpersonal skills<\/li>\n
Strong organizational and time management skills<\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong> <\/p>\n
\n
Excellent written and oral communication skills<\/li>\n
Strong analytical skills including ad-hoc modeling<\/li>\n
Needs to be self-motivated and possess strong leadership skills<\/li>\n
Ability to interact effectively with senior leaders and across functional teams<\/li>\n
Tremendous focus on detail with the ability to see business issues strategically and in the context of the overall business and industry<\/li>\n
Industry knowledge of the fleet management or finance industry preferred, but not required<\/li>\n
Ability to multi-task in a deadline driven environment<\/li>\n
Ability to work in a privately-owned, entrepreneurial, yet analytically sophisticated, environment<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CN1 <\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4817172003,"title":"Fleet Damage and Claims Adjuster","location":"Hooksett, NH","department":"Mobility Operations","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
The Damage and Claims Adjuster will work with a variety of national and local partners and vendors to manage the damage and claims process of vehicles that are currently within the fleet portfolio. They will oversee the decision making on vehicle condition and consult with team on work order requirements, estimated costs, labor rates\/hours, and claims processing.<\/p>\n
<\/p>\n
Location: <\/em><\/strong>Merchants Fleet Headquarters, Hooksett NH<\/p>\n
<\/p>\n
What your day will look like:<\/em><\/strong><\/p>\n
\n
Manage and approve the get ready of assets through reconditioning and authorization of body work for assets that are above established thresholds.<\/li>\n
Negotiate parts and labor rates with vendors at a local and national level to ensure work is being completed at a competitive price.<\/li>\n
Establish and maintain vendor network for body shops, reconditioning, and 3rd party vehicle inspectors<\/li>\n
Oversee service turn time of vehicles that are in process of body work, reconditioning, and inspections to ensure vehicles are processed timely to improve fleet utilization<\/li>\n
Maintain quality measures to ensure road readiness and brand standards<\/li>\n
Initiate and manage claims with clients and insurance providers. Ensure timely resolution to claims and collection of funds.<\/li>\n
Responsible for maintaining positive relationships with vendor network to provide a more favorable client experience.<\/li>\n
See through the resolution of issues and provide regular status updates and communication with appropriate parties.<\/li>\n
Assist in the logistics of asset movement including off lease and fulfillment processes<\/li>\n
Key decision maker on the redeployment and disposition of fleet<\/li>\n
Monitoring aging inventory and service to ensure departmental KPIs are being meet<\/li>\n
Utilize CRM (Salesforce) and TSD software to document, manage and track client support of vehicle order and disposal actions<\/li>\n
Thrive in a very innovative, fast paced, and client-oriented business<\/li>\n
Validate and manage required process documentation<\/li>\n
Work closely with the operations, purchasing, client service team members, and management.<\/li>\n
Other duties as requested to support the clients as well as the Mobility Leasing Division in meeting their corporate goals.<\/li>\n<\/ul>\n
The Skills you have:<\/em><\/strong><\/p>\n
\n
Excellent organizational skills and strong attention to detail. Ability to focus on accuracy<\/li>\n
Outstanding client service abilities to include professional phone manner. Natural tendencies toward client centric philosophies.<\/li>\n
Ability to prioritize work and multi task and succeed in a fast paced environment<\/li>\n
Excellent written and oral communication skills, with outstanding ability to communicate ideas and information clearly and succinctly<\/li>\n
Comprehension skills as the ability to listen to and understand information and ideas presented through spoken words<\/li>\n
Exceptional computer skills to include Microsoft windows, Word, Excel, Outlook and Internet resourcing<\/li>\n
High energy<\/li>\n
Ability to work as part of a team and lead others while accomplishing personal, departmental and company goals<\/li>\n
Ability to evaluate a situation and make important decisions<\/li>\n
Problem solving and team building skills, works effectively in both group and independent settings<\/li>\n<\/ul>\n
The Expertise and Education you bring:<\/em><\/strong><\/p>\n
\n
Extensive experience (minimum of 5 years) in the Fleet, Vehicle Body Work, or Insurance industry<\/li>\n
Mitchell, CCC, or other estimating package<\/li>\n
College degree or equivalent combination of education and\/or experience<\/li>\n
Recognized claims adjuster certification or training<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-BK1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4847151003,"title":"Fleet Logistics Maintenance Specialist","location":"Hooksett, NH","department":"Mobility Operations","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
The Fleet Logistics Specialist <\/strong>will work to drive utilization of the rental fleet through managing maintenance and repairs of vehicles. The right individual will have the intellect to make informed decisions related to vehicle quality, safety and expense management as well as educating peers on best practices for maintenance transactions. The role will also include managing logistics as well as other reconditioning efforts required to maintain a world class fleet of vehicles.<\/p>\n
<\/p>\n
Location: <\/em><\/strong>Merchants Fleet Headquarters in Hooksett NH<\/p>\n
<\/p>\n
What your day will look like:<\/em><\/strong><\/p>\n
\n
Manage availability of offsite fleet pool. Overseeing and managing the get ready of the vehicle through preventative maintenance, mechanical repairs, reconditioning, authorization of body work, vehicle compliance<\/li>\n
Establish and maintain vendor network for maintenance, body work, reconditioning and transportation<\/li>\n
Optimize supply chain through the planning, forecasting, and scheduling of repair work<\/li>\n
Monitor and track vehicle logistics requests. See through the resolution of issues and provide regular communication with appropriate parties<\/li>\n
Professional communications with internal partners and external clients throughout logistics process including delivery and pickup<\/li>\n
May need to make decisions that deviate from current process to ensure timely delivery of vehicles to client<\/li>\n
Make informed decisions that focus on vehicle quality, safety, and expense management.<\/li>\n
Drive utilization of fleet through management of cycle time for repairs to ensure departmental KPIs are being met and aged inventory is actively monitored<\/li>\n
Educate peers on best practices for vehicle maintenance and assist in defining processes for managing maintenance transactions<\/li>\n
Coordination of fleet compliance including registration and inspections<\/li>\n
Utilize CRM (Salesforce) and TSD software to document, manage and track client support of vehicle order and disposal actions<\/li>\n
Thrive in a very innovative, fast paced, and client-oriented business<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
Experience managing automotive maintenance and repairs on passenger cars and trucks<\/li>\n
Preferred experience managing automotive maintenance and repairs on class 5-8 medium\/heavy duty trucks<\/li>\n
Experience working directly with dealership service departments and other automotive repair facilities<\/li>\n
Strong Intellectual Curiosity and desire to learn<\/li>\n
Ability to thrive in a fast-paced environment <\/li>\n
Resourceful; ability to figure things out or not be shy to ask for guidance <\/li>\n<\/ul>\n
The Skills you bring:<\/em><\/strong><\/p>\n
\n
Excellent organizational skills and strong attention to detail. Ability to focus on accuracy<\/li>\n
Outstanding client service abilities to include professional phone manner. Natural tendencies toward client centric philosophies.<\/li>\n
Ability to prioritize work and multi task and succeed in a fast paced environment<\/li>\n
Excellent written and oral communication skills, with outstanding ability to communicate ideas and information clearly and succinctly<\/li>\n
Comprehension skills as the ability to listen to and understand information and ideas presented through spoken words<\/li>\n
Exceptional computer skills to include Microsoft windows, Word, Excel, Outlook and Internet resourcing<\/li>\n
High energy<\/li>\n
Ability to work as part of a team and lead others while accomplishing personal, departmental and company goals<\/li>\n
Ability to evaluate a situation and make important decisions<\/li>\n
Problem solving and team building skills, works effectively in both group and independent settings<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Degree in Business or equivalent business experience<\/li>\n<\/ul>\n
Experience:<\/em><\/strong><\/p>\n
\n
Extensive experience (minimum of 5 years) in the vehicle mechanic industry or equivalent in related industries<\/li>\n
Minimum of 5 years successful and extensive experience in a Client Service environment<\/li>\n
Preferred ASE or comparable certification<\/li>\n
Excel Proficiency<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-BK1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4826816003,"title":"FleetShare Launch Manager","location":"Hooksett, NH","department":"Mobility Operations","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
The FleetShare Technology Support Manager oversees the launch and day-to-day operations of our FleetShare technology platform deployed across North America. The FleetShare Technology Support Manager is responsible for the success of installation, updates, and ongoing maintenance of platforms; supporting tech suppliers and account managers; and overseeing all launch team operations.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Merchants Fleet Headquarters in Hooksett, NH<\/p>\n
<\/p>\n
What your day will look like:<\/em><\/strong><\/p>\n
\n
Organize and execute the launches of new FleetShare Pods<\/li>\n
Order, install, and launch new FleetShare Kiosks<\/li>\n
Oversee a Launch Team and their interaction of new local FleetShare clients<\/li>\n
Troubleshoot technology problems as they arise<\/li>\n
Work closely with technology platform providers<\/li>\n
Manage escalations as needed<\/li>\n
Act as a liaison between FleetShare platform providers and other departments of Merchants in close cooperation with Mobility Operations Leaders<\/li>\n
Work closely with our FleetShare Operations Manager and other internal support groups to create or grow FleetShare Pods<\/li>\n
Maintain relationship with several vendors including technology and logistics providers<\/li>\n
Provide additional support as needed to VP & Senior Leaders<\/li>\n
Other duties as requested to support clients as well as Merchants in meeting their corporate goals<\/li>\n<\/ul>\n
Your Unique Skills:<\/em><\/strong><\/p>\n
\n
Ability to delegate and manage priorities; ability to re-prioritize with ease in a fast-paced dynamic environment<\/li>\n
Excellent organizational skills and strong attention to detail; able to focus on accuracy<\/li>\n
Outstanding customer service skills<\/li>\n
Ability to solve problems in a creative and efficient way<\/li>\n
Strong vendor management capabilities with the ability to create deep partnerships across a wide range of providers<\/li>\n
Excellent written and oral communication skills, with outstanding ability to communicate ideas and information clearly and succinctly<\/li>\n
Comprehension skills, as the ability to listen to and understand information and ideas presented<\/li>\n
Proficient with Microsoft Word, Excel, Outlook, and Internet resourcing<\/li>\n
Familiarity with leading Transportation Management Systems<\/li>\n
Ability to work as part of a team and lead others while accomplishing personal, departmental and company goals<\/li>\n
Ability to evaluate a situation and make important decisions independently<\/li>\n
Team building skills, work effectively in both group and independent settings<\/li>\n
Outstanding work ethic with the experience and leadership required to manage in a 24\/7\/365 environment<\/li>\n
Ability to travel up to 25%<\/li>\n<\/ul>\n
The Expertise you bring to Merchants:<\/em><\/strong><\/p>\n
\n
Minimum of five (5) years utilizing technology in a service and\/or automotive related business<\/li>\n
Minimum of five (5) years of supervisory experience<\/li>\n
Familiarity with POS wireless device setup and operations support<\/li>\n
Extensive vendor and partnership management experience<\/li>\n
Automotive background or understanding (strongly desired)<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Bachelor\u2019s degree or equivalent work experience<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-BK1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4879330003,"title":"Manager, Sales Enablement","location":"Hooksett, NH","department":"Fleet Sales","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Manage a team of individuals and provide administrative, organizational, and advanced sales support to outside Sales Executives (Regional Sales Managers and Client Development Managers) and internal resources. Provide administrative and technical support to the Sr. Vice President, Sales and Fleet Consulting and provide project management for special assignments<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Merchants HQ (Hooksett, NH)<\/p>\n
<\/p>\n
What your Day looks like at Merchants:<\/em><\/strong><\/p>\n
\n
Manage resources and process to prepare quotations, produce sales collateral, document RFP responses, and communicate directly with designated accounts to establish continuing and expanding relationships. Oversee administrative, prospecting, organizational, and advanced sales and technical support to outside Regional V.P. Sales, Regional Sales Managers (RSMs) and Client Development Managers (CDMs) <\/li>\n
Work with the Sr. Vice President, Sales and Fleet Consulting to create a tactical plan for achieving and maintaining sales targets for all Sales Executives.<\/li>\n
Strategize how to maximize the time that the Lease Sales Executives are selling by alleviating the administrative burden and execute such initiatives accordingly.<\/li>\n
Support efforts to develop and coordinate a \u201cclient advisory board.\u201d<\/li>\n
Utilize the Salesforce CRM and the general Merchants data warehouse to create and analyze a series of regularly used and\/or ad hoc reports including a monthly Scorecard that tracks metrics on sales performance of Sales Executives.<\/li>\n
Provide training and compliance monitoring with all technology-based tools including Salesforce, TotalView, and our various ordering tools including the Quote to Cash Order\/Quote Tool. Host training on the use of integrated tools (i.e. iPhones with Outlook and Zoom).<\/li>\n
Oversee the development, execution, and accurate submission of RFP responses, lease proposals, and other large bid solicitations, both government and commercial.<\/li>\n
Provide strategic and creative assistance in creation of sales proposals.<\/li>\n
Enhance, edit, and maintain library of RFP responses. Ensure subject matter experts are following through on their reviews.<\/li>\n
Audit and approve all expense reports for the RVP, RSM, and CDM.<\/li>\n
Oversee preparations and lead the effort in planning the agenda and training opportunities for annual Growth Summit (National Sales Meeting) and all other sales and sales management meetings, on-site and virtual.<\/li>\n
Assist with annual budget preparation.<\/li>\n
In collaboration with Product Sales, maintain and keep current, Sales Playbook, a training\/reference guide for Sales Executives and management. <\/li>\n
Collaborate with Marketing department on common sales and marketing projects.<\/li>\n
Serve as a liaison for Sales working with our Tech staff and any third-party software developers employed by Merchants.<\/li>\n
Sponsor the development and implementation of annual strategic initiatives.<\/li>\n
Research and prepare reports and presentation for the Sr. VP of Sales for monthly KPI reports, executive staff meetings, quarterly board of director meetings, bank meetings, and Sales Meetings.<\/li>\n
Lead training efforts and orientation sessions for new Sales Executives and Managers on the sales process and use of technology tools.<\/li>\n
Oversee coordination and facilitation of client\/prospect visits to Hooksett.<\/li>\n
Facilitate monthly RSM Reviews with Sr. VP of Sales to monitor key prospects as well as monitoring pipeline reviews.<\/li>\n
Monitor client credit lines and notify Sales Executives monthly of those lines due to expire.<\/li>\n
Management of Lease Replacement\/End of Term notification program to clients.<\/li>\n
Qualify leads who call the toll-free sales\/marketing leads line. Develop and record a sense of their fleet needs prior to submitting the lead to marketing\/sales for delegation to appropriate Sales Executive.<\/li>\n
Assist with planning and preparation of regular sales training sessions.<\/li>\n
Assist with planning and preparation for client, prospect, and sales personal attending New England Patriot football games in Merchants suite and visits to headquarters or any other company sponsored sporting events.<\/li>\n
Travel as necessary to attend and participate in local\/national industry functions such as NAFA, OEM product shows, etc. if requested<\/li>\n
Various other special assignments and projects as assigned.<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
Minimum of 7-10 years\u2019 work experience in a Fleet Management or equivalent environment<\/li>\n
Prior experience in sales management role with leadership\/management staff responsibilities<\/li>\n<\/ul>\n
The Skills you Bring:<\/em><\/strong><\/p>\n
\n
Excellent verbal and written communication skills<\/li>\n
Self-starter and ability to multi-task<\/li>\n
Creativity and ability to look for solutions \u201coutside the box\u201d<\/li>\n
Proven negotiation skills<\/li>\n
Willingness to travel nationwide (up to 10%)<\/li>\n
Proven ability to work as part of a team at all levels of the organization<\/li>\n
Proficiency in MS Office software, CRM Products, Sales Element Proposal software and other proprietary\/third party software tools<\/li>\n
Detail oriented and Strategically focused<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Minimum of a Bachelor\u2019s Degree in business or related discipline. MBA preferred.<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-BK1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4884876003,"title":"Processing Associate (Fleet Renewals)","location":"Hooksett, NH","department":"Fleet Registration","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
This position would be responsible for processing our client\u2019s annual vehicle registration renewals and amendments, in accordance with DMV rules and regulations. Partner with customer service, business leasing services, insurance, and tax departments to obtain necessary information.<\/p>\n
<\/p>\n
Key Responsibilities:<\/em><\/strong><\/p>\n
Process Annual Registration Renewal Documents (80%)   <\/strong><\/p>\n
\n
Process annual vehicle registration renewals for assigned states, per state guidelines.<\/li>\n
Process duplicate & replacement requests for vehicle registrations and\/or plates.<\/li>\n
Maintain knowledge of DMV rules & regulations.<\/li>\n
Work closely with client contacts and internal departments as appropriate to fulfill state requirements.<\/li>\n
Validate required documents, dates and information have been provided and are accurate.<\/li>\n
Closely monitor plate expiration dates working with registration vendors and DMV\u2019s to ensure no delays in vehicle registration expiration.<\/li>\n
Monitor pre-requisites required from client to process vehicle renewals.<\/li>\n
Escalate aged items and partner with management for resolution.<\/li>\n
Monitor and ensure timely response from business partners and third-party vendors.<\/li>\n
Enter data into multiple systems to complete transactions.<\/li>\n
Scan, organize and verify incoming documents to ensure accuracy.<\/li>\n
Mail vehicle documents to client contact in a timely manner.<\/li>\n<\/ul>\n
Daily Workflow Reporting (15%)<\/strong><\/p>\n
\n
Run daily workflow reports.<\/li>\n
Use daily reports to monitor KPIs and validate all entries have been logged appropriately.<\/li>\n
Engage management when processing days are at risk.<\/li>\n
Provide volumes and aging status to management during weekly meetings.<\/li>\n
Suggest process improvements to enhance quality, improve productivity and minimize risk.<\/li>\n
Manage and ensure all escalated items include root cause analysis, communications to management and resolution of issues.<\/li>\n<\/ul>\n
Additional Projects as assigned: (5%)<\/strong><\/p>\n
\n
Assist with special projects and other duties as assigned by management.<\/li>\n<\/ul>\n
<\/p>\n
Skills:<\/em><\/strong><\/p>\n
\n
Proven time management, effective planning and organizational skills. <\/li>\n
Ability to handle large volume of work while providing careful attention to detail.<\/li>\n
Must be very detail oriented and process driven.<\/li>\n
Excellent analytical skills and proven customer service approach to problem solving.<\/li>\n
Excellent decision making, organizational skills and multi-tasking abilities with aptitude for organizational change, innovation, creativity, and ability to \u201clook outside the box\u201d.<\/li>\n
Proven ability to drive improvements through metrics.<\/li>\n
Excellent written, oral communication and project management skills.<\/li>\n
Strong processing skills in a fast-paced environment.<\/li>\n
Ability to multitask, prioritize work and act with a sense of urgency in a face-paced environment.<\/li>\n
Ability to effectively communicate with a wide range of client contacts from clerical to Executive level, both verbally and in written format<\/li>\n
High energy, outstanding customer service abilities to include professional phone manner, with total client focus.<\/li>\n
Self-motivated individual and ability to work independently with moderate to minimal direction.<\/li>\n
Strong data entry skills<\/li>\n
Required computer skills: Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Visio, Google Chrome. <\/li>\n
Knowledge in SalesForce is a plus.<\/li>\n<\/ul>\n
Experience:<\/em><\/strong><\/p>\n
\n
Minimum 2 years working in an administrative role.<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Bachelor\u2019s Degree preferred.<\/li>\n<\/ul>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CF1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4770950003,"title":"Product Manager","location":"Hooksett, NH","department":"Fleet Consulting","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Product Managers are experts in a specific group of Merchants product offerings with responsibilities to define and develop new products, influencing the strategic direction in our Fleet and Mobility business units. Product Managers are challenged to innovate, driving best in class client capabilities focused on revenue generation, retention, top & bottom-line growth, and customer satisfaction. <\/p>\n
The Team:<\/em><\/strong> Product Development is a critical partner for leadership in setting and driving strategy and solutions within the Merchants portfolio of products. We provoke, inspire, and drive action on the changes that matter. We deliver value in a variety of ways, from leading group projects focused on growth and innovation, to supporting enterprise-wide initiatives, and to drive our value proposition. As a part of the team, you will leverage your product management toolkit to define and drive Merchants products and services to market leading positions.<\/p>\n
Location:<\/em><\/strong> Merchants Fleet Headquarters in Hooksett, NH<\/p>\n
What Your Day Will Look Like:<\/em><\/strong><\/p>\n
\n
You will drive the definition of product offerings, client capabilities and product strategy, and work in partnership with Operations teams as well as product stakeholders on solution delivery.<\/li>\n
You are a key influencer in the creation, definition, and execution of product roadmaps across Merchants offering of services and work in partnership with operations teams and product stakeholders on roadmap definition.<\/li>\n
You have a passion for development and execution of go to market strategies for Merchants service offerings under the leadership of the Assistant Director of Product Development, Marketing & Innovation and Sales leadership.<\/li>\n
You enjoy partnering with Merchants Innovation team to proactively identify new ecosystem partners, capabilities, and potential offerings, and contact negotiations.<\/li>\n
You are immersed in strategic business partner relationships including but not limited to fuel, telematics, compliance, tolls & violations and other ancillary core offerings.<\/li>\n
You are continuously evaluating existing ecosystem relationships and relevant capability offerings for inclusion into product strategy.<\/li>\n
You will serve as the subject matter expert in partnership with operations leadership with IT to provide direction on the development defined deliverables across multiple projects simultaneously.<\/li>\n
You are passionate about leading, overseeing and executing all testing plans, launch efforts, training, change management, and go to market processes relative to new products \/ processes<\/li>\n<\/ul>\n
The Value You Deliver:<\/em><\/strong><\/p>\n
\n
You are passionate about leading, overseeing and executing all testing plans, launch efforts, training, change management, and go to market processes relative to new products \/ processes<\/li>\n
Ability to develop effective relationships across the business, practitioner of a \u201cone team\u201d philosophy<\/li>\n
Proven success engaging technology resources to meet business goals<\/li>\n
Proven success in all facets of the product development lifecycle<\/li>\n
Ability to engage customers and all levels of the organization<\/li>\n
Proven aptitude for organizational change, innovative, strong team player<\/li>\n
10% travel to Customer and vendor locations<\/li>\n<\/ul>\n
The Skills and Education You Bring:<\/em><\/strong><\/p>\n
\n
Minimum of 3 years in a project management role leveraging a defined project management methodology (Agile and Six-Sigma preferred)<\/li>\n
Bachelor\u2019s Degree in Business or related field<\/li>\n
Proficient in MS Excel, Visio, DevOps and overall office suite<\/li>\n
Detail oriented and strong analytical skills<\/li>\n
Excellent verbal and written communication skills<\/li>\n<\/ul>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-BK1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4723029003,"title":"Project Manager (Mobility)","location":"Hooksett, NH","department":"Mobility Operations","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
- Would you love to run pilot projects?<\/p>\n
- Does engaging groups of people come naturally to you?<\/p>\n
- Do you enjoy cross-functional work and collaboration?<\/p>\n
- Would you jump at the chance to impact the trajectory of a company?<\/p>\n
<\/p>\n
If you said yes to any these, keep reading!<\/p>\n
<\/p>\n
The Mobility Department at Merchants Fleet<\/strong> is seeking a highly motivated Project Manager to join our team at a rapidly growing company. In this new position on our team, you'll have the opportunity to incubate cross-functional initiatives that will significantly impact our growth. Projects may include but are not limited to: launching new divisions, designing new programs\/products\/services for clients, testing new technologies, or deploying new business models. As Project Manager you will be expected to plan, execute, oversee, control, and document all aspects of assigned projects. You will have the opportunity to impact the future of the organization by executing projects that challenge the industry status quo and the way businesses move people, goods and services.<\/p>\n
Location:<\/em><\/strong> Merchants Fleet Headquarters<\/em><\/strong><\/p>\n
<\/p>\n
What Your Day Looks Like:<\/em><\/strong><\/p>\n
\n
Developing and maintaining full-scale project plans, communications documents, and reports<\/li>\n
Working closely with senior leadership to ensure the scope and direction of each project meets expectations and aligns with strategic business objectives<\/li>\n
Directing and monitoring work efforts daily, (identifying resource needs, removing blockers, and escalating functional, quality, timeline issues appropriately)<\/li>\n
Organizing the project team structure by assigning roles & responsibilities<\/li>\n
Actively engaging in process improvement and department alignment efforts<\/li>\n
Ensuring projects are delivered on time and within budget<\/li>\n
Scheduling and facilitating meetings to provide status updates, hold the project team accountable to deadlines, prioritize actions, and keep stakeholders adequately informed<\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong><\/p>\n
\n
Project planning & management<\/li>\n
Strong Communication skills<\/li>\n
Strategic & critical thinking capability<\/li>\n
Excellent attention to detail<\/li>\n
A passion for driving change<\/li>\n
Proficiency in Word, Excel, and PowerPoint<\/li>\n<\/ul>\n
Your Experience:<\/em><\/strong><\/p>\n
\n
3-5 years of demonstrated relevant experience leading projects from start to completion<\/li>\n
Knowledge and expertise in the use of project management methodologies and tools<\/li>\n
Experience working with projects in multiple domains, functions, or industries, as well as working with remote teams<\/li>\n
Experience managing more than one project at any given time<\/li>\n
Expertise in fleet, automotive, transportation or mobility highly desired<\/li>\n
Subject matter expertise in fleet, automotive, transportation, mobility preferred<\/li>\n
Experience with Agile, Scrum, Lean or Six Sigma methodologies a plus<\/li>\n<\/ul>\n
Your Education:<\/em><\/strong><\/p>\n
\n
BA\/BS required; relevant graduate degrees a plus<\/li>\n
PMP (Project management Professional) Certification, highly preferred<\/li>\n<\/ul>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CF1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4856905003,"title":"Proposal Writer","location":"Remote","department":"Fleet Sales","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":1,"city":"Hooksett","state":"NH","description":"
The Proposal Writer serves a vital role in highlighting Merchants Fleet\u2019s value to current and future clients. Responsible for coordinating, managing, writing and developing compelling and persuasive proposals. A highly skilled and effective communicator. Manages the proposal process to include leveraging subject matter experts and then assimilating all information into narrative that follows the Request for Proposal (RFP) instructions. This is a networked role that requires an ability to work under pressure and adhere to demanding deadlines, as well as flexibility to shift between competing priorities and thrive within a dynamic working environment.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH or Remote<\/strong><\/p>\n
<\/p>\n
What your day will look like at Merchants:<\/em><\/strong><\/p>\n
\n
Enable the sales team by providing deal-specific support, proposal leadership, and deal-specific content<\/li>\n
Take a lead role in responding to Requests for Proposals (RFP) or Requests for Information (RFI) on behalf of Merchants in both the commercial and government realm<\/li>\n
Create visually appealing, concise, and accurate responses<\/li>\n
Determine proposal requirements and coordinate with other departments for proposal input<\/li>\n
Prepares outlines and conducts proposal kickoff briefings<\/li>\n
Solicits and compiles team questions; monitors questions and answers responses and distributes to team<\/li>\n
Develops technical and management strategies to meet proposal requirements.<\/li>\n
Ensures writing is compliant with proposal instructions and criteria<\/li>\n
Collaborates with internal subject matter experts to highlight differentiators for clearly articulating a winning strategy, compelling solutions<\/li>\n
Maintain RFP software and library of responses to produce more competitive bids and professional RFP responses; coordinate and participate in monthly meetings with RFP software partner for continuous improvement efforts<\/li>\n
Assist in the development of various content pieces by partnering with internal subject matter experts and following industry news and trends to improve the relevance of our materials<\/li>\n
Entry and management of appropriate documentation in SalesForce (CRM) for prospects\/clients as well as customer workflow<\/li>\n
Assist in developing custom sales support and proof documents and materials as well as assist with PowerPoint presentations as needed<\/li>\n
Completion of quote calculations, rate sheets, order commitments, and sales communication on behalf of Sales Executives<\/li>\n
This role is part of the Sales Operations Team and supports our Sales Team, various ad hoc administrative functions may be required as part of this role<\/li>\n
Lead various special projects as determined by Manager of Sales Operations<\/li>\n
Other duties and special assignments as directed by Manager of Sales Operations or Senior Vice President of Sales<\/li>\n<\/ul>\n
The Expertise you bring:<\/em><\/strong><\/p>\n
\n
Bachelor\u2019s degree in communications, journalism, or another writing-related field<\/li>\n
2+ years proposal writing experience<\/li>\n<\/ul>\n
The Skills you have:<\/em><\/strong><\/p>\n
\n
Strong experience with MS Office Suite and Adobe Professional<\/li>\n
Experience with CRM software<\/li>\n
Strong verbal and written skills are required with a wide range of levels up to and including \u201cC\u201d level personnel<\/li>\n
Experience with Loopio is beneficial<\/li>\n
Ability to learn and utilize proprietary company software and on-line web-based tools employed by the company<\/li>\n
Excellent time management skills and ability to multi-task<\/li>\n
Ability to work independently and manage projects efficiently; ability to work under tight deadlines.<\/li>\n
Ability to take ownership of duties with little supervision<\/li>\n
Meticulous attention to detail: excellent grammar, punctuation, and copy editing skills<\/li>\n
Ability to work with SMEs and distill technical insights into proposals<\/li>\n
Identify and re-work existing pre-written content where relevant<\/li>\n
Proactively identify content gaps and opportunities and engage resources to create needed content<\/li>\n
Ability to lead content related projects, ensuring timeline\/project plan is met and tapping and reminding resources as needed<\/li>\n
Ability to maximize content through internal and external channels<\/li>\n
Ability to work as part of a team while accomplishing departmental and corporate goals<\/li>\n
Comfortable interacting and communicating with senior leadership during RFP planning\/kick off meetings and throughout project progression as required to gather and verify responses and obtain content approvals<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-BK1 #LI-Remote<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4856903003,"title":"Proposal Writer","location":"Hooksett, NH","department":"Fleet Sales","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
The Proposal Writer serves a vital role in highlighting Merchants Fleet\u2019s value to current and future clients. Responsible for coordinating, managing, writing and developing compelling and persuasive proposals. A highly skilled and effective communicator. Manages the proposal process to include leveraging subject matter experts and then assimilating all information into narrative that follows the Request for Proposal (RFP) instructions. This is a networked role that requires an ability to work under pressure and adhere to demanding deadlines, as well as flexibility to shift between competing priorities and thrive within a dynamic working environment.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH or Remote<\/strong><\/p>\n
<\/p>\n
What your day will look like at Merchants:<\/em><\/strong><\/p>\n
\n
Enable the sales team by providing deal-specific support, proposal leadership, and deal-specific content<\/li>\n
Take a lead role in responding to Requests for Proposals (RFP) or Requests for Information (RFI) on behalf of Merchants in both the commercial and government realm<\/li>\n
Create visually appealing, concise, and accurate responses<\/li>\n
Determine proposal requirements and coordinate with other departments for proposal input<\/li>\n
Prepares outlines and conducts proposal kickoff briefings<\/li>\n
Solicits and compiles team questions; monitors questions and answers responses and distributes to team<\/li>\n
Develops technical and management strategies to meet proposal requirements.<\/li>\n
Ensures writing is compliant with proposal instructions and criteria<\/li>\n
Collaborates with internal subject matter experts to highlight differentiators for clearly articulating a winning strategy, compelling solutions<\/li>\n
Maintain RFP software and library of responses to produce more competitive bids and professional RFP responses; coordinate and participate in monthly meetings with RFP software partner for continuous improvement efforts<\/li>\n
Assist in the development of various content pieces by partnering with internal subject matter experts and following industry news and trends to improve the relevance of our materials<\/li>\n
Entry and management of appropriate documentation in SalesForce (CRM) for prospects\/clients as well as customer workflow<\/li>\n
Assist in developing custom sales support and proof documents and materials as well as assist with PowerPoint presentations as needed<\/li>\n
Completion of quote calculations, rate sheets, order commitments, and sales communication on behalf of Sales Executives<\/li>\n
This role is part of the Sales Operations Team and supports our Sales Team, various ad hoc administrative functions may be required as part of this role<\/li>\n
Lead various special projects as determined by Manager of Sales Operations<\/li>\n
Other duties and special assignments as directed by Manager of Sales Operations or Senior Vice President of Sales<\/li>\n<\/ul>\n
The Expertise you bring:<\/em><\/strong><\/p>\n
\n
Bachelor\u2019s degree in communications, journalism, or another writing-related field<\/li>\n
2+ years proposal writing experience<\/li>\n<\/ul>\n
The Skills you have:<\/em><\/strong><\/p>\n
\n
Strong experience with MS Office Suite and Adobe Professional<\/li>\n
Experience with CRM software<\/li>\n
Strong verbal and written skills are required with a wide range of levels up to and including \u201cC\u201d level personnel<\/li>\n
Experience with Loopio is beneficial<\/li>\n
Ability to learn and utilize proprietary company software and on-line web-based tools employed by the company<\/li>\n
Excellent time management skills and ability to multi-task<\/li>\n
Ability to work independently and manage projects efficiently; ability to work under tight deadlines.<\/li>\n
Ability to take ownership of duties with little supervision<\/li>\n
Meticulous attention to detail: excellent grammar, punctuation, and copy editing skills<\/li>\n
Ability to work with SMEs and distill technical insights into proposals<\/li>\n
Identify and re-work existing pre-written content where relevant<\/li>\n
Proactively identify content gaps and opportunities and engage resources to create needed content<\/li>\n
Ability to lead content related projects, ensuring timeline\/project plan is met and tapping and reminding resources as needed<\/li>\n
Ability to maximize content through internal and external channels<\/li>\n
Ability to work as part of a team while accomplishing departmental and corporate goals<\/li>\n
Comfortable interacting and communicating with senior leadership during RFP planning\/kick off meetings and throughout project progression as required to gather and verify responses and obtain content approvals<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-BK1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4856854003,"title":"Regional Sales Manager, Logistics","location":"Remote","department":"Mobility Sales","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":1,"city":"Hooksett","state":"NH","description":"
Pursue new business development opportunities within the Last Delivery\/Logistics industry and contribute to top-line growth.<\/p>\n
<\/p>\n
Location<\/em><\/strong>:<\/strong> Home office based with periodic travel required into territory. Ideal work location and territory is West of the Mississippi.<\/strong><\/p>\n
<\/p>\n
What your day looks like: <\/em><\/strong><\/p>\n
\n
Develop, nurture, and maintain strong relationships with customers and prospects through a combination of in-person meetings, phone, and web conferences.<\/li>\n
Develop prospecting lists and perform cold-calling activities to self-generate leads.<\/li>\n
Respond to inquiries assigned from other lead-generation efforts and convert to opportunities.<\/li>\n
Manage the sales cycle, pipeline, and record prospecting activities in Salesforce. (CRM)<\/li>\n
Present Merchants value-proposition, pricing and negotiate to close deals.<\/li>\n
Align with Inside Sales Team in lead generation and closing business.<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
Minimum of five years of experience in sales or a related field within the rental, fleet leasing and management, logistics or other related industries is preferred.<\/li>\n
Demonstrated track record as a Hunter and Top performer in a professional sales setting.<\/li>\n
Last Delivery\/Logistics experience preferred.<\/li>\n<\/ul>\n
The Skills you bring: <\/em><\/strong><\/p>\n
\n
Proficient at finding and cultivating new sales leads and forming bonded relationships with potential clients and customers within Last Delivery.<\/li>\n
Strong verbal and written skills with the ability to effectively communicate with a wide range of levels up to and including small business owners and \u201cC\u201d level personnel at client and prospective client companies.<\/li>\n
Ability to influence decision makers through sales strategy and tactical negotiations.<\/li>\n
Demonstrated competency in moving opportunities from inception to completion.<\/li>\n
Talented at probing for unfulfilled needs and demonstrating Merchants\u2019 value proposition.<\/li>\n
Working knowledge and competency with pipeline management tools and other common business technology software; ability to learn and utilize proprietary company software and on-line web-based tools employed by the company.<\/li>\n
Basic understanding of how to interpret financial statements to assess the credit worthiness of prospective clients.<\/li>\n
Knowledge of rental and leasing contracts, deal structures and fleet management services.<\/li>\n
Excellent time management skills.<\/li>\n
The desire, willingness, and ability to learn \u2013 inquisitive in nature.<\/li>\n
Function as a team player and assist in directing and coordinating company resources to meet the needs of clients and prospects.<\/li>\n
Ability to travel up to 35%.<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
A four-year college degree is preferred.<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-BK1 #LI-Remote<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4863012003,"title":"Regional Sales Manager, Pacific Northwest","location":"Remote","department":"Fleet Sales","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":1,"city":"Hooksett","state":"NH","description":"
Due to significant growth in its core business, Merchants Fleet has an immediate opening for a full time Regional Sales Manager for our Pacific Northwest Territory . Ideal candidate will be located within the Pacific Northwest Territory, but other home based locations can be considered This individual will be responsible for representing Merchants Fleet in a consultative\/solutions-based sales and client relations capacity to solicit new commercial accounts and retain and develop growth opportunities. <\/em><\/p>\n
<\/p>\n
What your day looks like at Merchants:<\/em><\/strong><\/p>\n
\n
Ability to influence C-suite decision makers and move opportunities from inception to completion<\/li>\n
Probe for unfulfilled needs of prospects and capable of developing and presenting solutions based upon Merchants value proposition<\/li>\n
Strong networking and sales lead development<\/li>\n
Influencing and negotiating<\/li>\n<\/ul>\n
The Skills you bring:<\/em><\/strong><\/p>\n
\n
Exceptional use and management of CRM (Salesforce) or any CRM<\/li>\n
Strong networking and sales lead development skills<\/li>\n
Influencer with demonstrated negotiation skills<\/li>\n
Strong verbal and written skills are required with a wide range of levels up to and including 'C' level personnel at client and prospective client companies<\/li>\n
A working knowledge and competency with common business information technology software and ability to learn and utilize proprietary company software and on-line web-based tools employed by the company<\/li>\n
A basic understanding of how to interpret financial statements to assess the credit worthiness of prospective clients<\/li>\n
Knowledge of leasing contracts and deal structures along with ancillary fleet management services<\/li>\n
Excellent time management skills<\/li>\n
The desire, willingness, and ability to learn \u2013 inquisitive in nature<\/li>\n
Function as a team player and assist in directing and coordinating company resources to meet the needs of clients and prospects<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
A minimum of five years\u2019 experience is preferred in sales or a related field within the fleet leasing and management industry<\/li>\n
BA Degree is preferred or equivalent Fleet Sales Experience<\/li>\n
Home office based with periodic travel required into a West territory<\/li>\n
Demonstrated track record of being a top performer<\/li>\n<\/ul>\n
Salary Range: <\/em><\/strong>A competitive base salary plus highest commission payments in fleet management<\/p>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois, area.<\/p>\n
Merchants is an award-winning place to work with accolades including Best & Brightest, Best Company to Work For 2015-2021 Great Place to Work and Coolest Company for Young Professionals.<\/p>\n
#LI-BK1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4876290003,"title":"Regional Sales Manager, Southeast","location":"Remote","department":"Fleet Sales","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":1,"city":"Hooksett","state":"NH","description":"
Due to significant growth in its core business, Merchants Fleet has an immediate opening for a full time Regional Sales Manager for our South East Territory . Ideal candidate will be located within the Southeast, GA, TN AL but other home based locations can be considered. This individual will be responsible for representing Merchants Fleet in a consultative\/solutions-based sales and client relations capacity to solicit new commercial accounts and retain and develop growth opportunities. <\/em><\/p>\n
<\/p>\n
What your day looks like at Merchants:<\/em><\/strong><\/p>\n
\n
Ability to influence C-suite decision makers and move opportunities from inception to completion<\/li>\n
Probe for unfulfilled needs of prospects and capable of developing and presenting solutions based upon Merchants value proposition<\/li>\n
Strong networking and sales lead development<\/li>\n
Influencing and negotiating<\/li>\n<\/ul>\n
The Skills you bring:<\/em><\/strong><\/p>\n
\n
Exceptional use and management of CRM (Salesforce) or any CRM<\/li>\n
Strong networking and sales lead development skills<\/li>\n
Influencer with demonstrated negotiation skills<\/li>\n
Strong verbal and written skills are required with a wide range of levels up to and including 'C' level personnel at client and prospective client companies<\/li>\n
A working knowledge and competency with common business information technology software and ability to learn and utilize proprietary company software and on-line web-based tools employed by the company<\/li>\n
A basic understanding of how to interpret financial statements to assess the credit worthiness of prospective clients<\/li>\n
Knowledge of leasing contracts and deal structures along with ancillary fleet management services<\/li>\n
Excellent time management skills<\/li>\n
The desire, willingness, and ability to learn \u2013 inquisitive in nature<\/li>\n
Function as a team player and assist in directing and coordinating company resources to meet the needs of clients and prospects<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
A minimum of five years\u2019 experience is preferred in sales or a related field within the fleet leasing and management industry<\/li>\n
BA Degree is preferred or equivalent Fleet Sales Experience<\/li>\n
Home office based with periodic travel required into a South East territory<\/li>\n
Demonstrated track record of being a top performer<\/li>\n<\/ul>\n
Salary Range: <\/em><\/strong>A competitive base salary plus highest commission payments in fleet management<\/p>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois, area. For more information, please visit MerchantsFleet.com <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-BK1 #LI-Remote<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4879623003,"title":"Risk Management Analyst","location":"Hooksett, NH","department":"Risk Management","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
As the Risk Management Analyst you will develop, maintain, and implement risk management strategies that drive solutions and support the planning, governance and execution of Enterprise Risk Management, Insurance Management, and Business Continuity Management programs across all business units.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Merchants Fleet Headquarters in Hooksett, NH<\/p>\n
<\/p>\n
What Your Day Will Look Like:<\/em><\/strong><\/p>\n
\n
Mitigate any risk associated with insurance, assist with insurance policy renewals, compare coverages and proposals, submit recommendations to leadership, and ensure no lapses in coverage<\/li>\n
Work directly with insurance brokers to convey organizational insurance needs, field documentation and information inquiries<\/li>\n
Review insurance policy documentation and quickly deduce and identify items such as deductibles\/retentions, premiums, definitions, exclusions, and conditions<\/li>\n
Engage, when necessary, with insurance underwriters or risk engineers to answer questions and know when to involve other key stakeholders for input<\/li>\n
Draft analyses of insurance proposals to determine key changes and differences between timeframes such as year over year<\/li>\n
Assist in the development of key internal and external reporting metrics for the Business Continuity Management Program<\/li>\n
Work closely with the Information Security Team and IT Operations team members to determine gaps and establish strategies for risk mitigation<\/li>\n<\/ul>\n
The Skills and Experience You Bring:<\/em><\/strong><\/p>\n
\n
3+ years in a risk management analyst role (insurance, banking, audit, enterprise risk management, compliance, or audit experience)<\/li>\n
Deep knowledge of business insurance as well as common insurance documents<\/li>\n
Experience with writing insurance policy summaries and other insurance-based documentation, as well as analyzing insurance requirements for bids and RFPs<\/li>\n
Proficiency with Excel and PowerPoint (aggregating and analyzing data, creating reports and presentations)<\/li>\n
Communication and presentation skills, including public speaking<\/li>\n
Bachelor's Degree in Statistics, Economics, Finance or a related field, or equivalent work experience<\/li>\n
Insurance certifications and Knowledge of ISO and COSO frameworks preferred<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CN1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4811696003,"title":"Senior Business Analyst","location":"Hooksett, NH","department":"Tech - Enterprise PMO","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Do you enjoy solving business challenges through innovative technology? Do you enjoy working on cutting-edge, massively scalable services technology in a fast-paced team environment? Do you love working on industry-defining projects that move the needle?

At Merchants Fleet, we strive to hire the best minds in technology to innovate and build things to benefit our employees and customers. The intense focus we have on our customers is a large reason we are the nation\u2019s fastest growing fleet management company. Our Business Analysts use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand.<\/p>\n
The challenges the Business Analyst will solve at Merchants Fleet are big and impact thousands of customers across the country. Our path forward is not always easy, so we are selective about who joins us on this journey. There is a specific kind of person who thrives on taking software development challenges at Merchants Fleet \u2013 someone who is excited by the idea of helping create new products, features, and services from scratch while in a fast-paced environment. <\/p>\n
You will be working with colleagues around the world to design or implement new software initiatives and capabilities utilizing innovative technology. You will partner with multiple technical resources, Scrum Masters, and business partners to develop and execute a project strategy.<\/p>\n

If you\u2019re ready to ELEV8<\/strong> your career, come join us on this journey, and help build the future with us!<\/p>\n
<\/p>\n
Purpose:<\/em><\/strong> The Business Analyst provides analysis to support the documentation, development, and maintenance of applications and website for Merchants. This individual will work with other business analysts, business process engineers, subject matter experts, and Agile development teams to document business rules\/requirements, maintain\/enhance existing systems, build new applications, brainstorm fixes and solutions, create features and user stories, and support the development team in implementation.

This individual will leverage a deep understanding of the Agile framework and software development lifecycle, in collaboration with the product team and Application Architects, to break down features into clear and accurate user stories and supporting artifacts.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH or Rosemont, IL<\/p>\n
<\/p>\n
What your Day will look like:<\/em><\/strong><\/p>\n
\n
Works closely with the project team to translate product management strategy, goals and directives for new products and product enhancements into clear and actionable features\/user stories for the technology team<\/li>\n
Provides complex analysis and problem solving on software development business challenges and customer support issues including talking to customers, scoping, root-cause, brainstorming with the team, clarifying options, documenting product operations, and creating innovative cost-effective solutions<\/li>\n
Partnering with the Product Owners and Subject Matter Experts to gather requirements, and responsible for writing features, user stories (capturing business requirements and functional specifications), creating UI wireframes and mockups, and serving as the product owner for systems related questions during scrum meetings.<\/li>\n
Refines and communicates new development features and user stories in a way that the team can pick up quickly; discusses priority and technical issues with the scrum team<\/li>\n
Supports the development team by responding to user story questions quickly and accurately, and gathering details for Non-Functional Requirements (NFRs)<\/li>\n
Partners with user experience designers, as needed<\/li>\n
Responsible for ticket triaging, differentiation between bugs and enhancements, product knowledge, and defect management support including organizing and executing user acceptance testing<\/li>\n
Assists with product backlog grooming sessions, schedules appropriate ad-hoc product design sessions, coordinates with lead developer and team on estimation sessions, summarizes work in sprint demos, and participates in retrospectives<\/li>\n
Leads and facilitates general meetings, product trainings, and collaborative workshop methods with a mix of both business and technical partners<\/li>\n
Partners with Business Process Engineers on Process Mapping and Improvement: Documents existing processes with a keen eye for identifying waste, gaps, risks, value added areas and opportunities, if needed performs this function individually\n
\n
Analyzes current state processes with a holistic view of the organization and partners to design new future state processes<\/li>\n<\/ul>\n<\/li>\n
Documents product build out as needed for future maintenance and development needs<\/li>\n
Ticket triaging, system knowledge, enhancement definition and defect management support on internal systems. Including organizing testing, following up on status, and final ticket release readiness to production systems.<\/li>\n
Participates in special projects and performs other duties as assigned<\/li>\n
After hours and on-call work is required at critical times, particularly during a deployment<\/li>\n
Ability to travel upon request to visit business partners as needed<\/li>\n<\/ul>\n
The Skills and Technologies you bring:<\/em><\/strong><\/p>\n
\n
Strong meeting facilitation, presentation, training, and workshop facilitation skills<\/li>\n
Ability to develop effective relationships across the business<\/li>\n
Motivated self-starter with the ability to learn quickly and work with teams as well as individually<\/li>\n
Outstanding written and verbal communicator and interpersonal skills<\/li>\n
Detail oriented and strong analytical skills<\/li>\n
Strong systems aptitude and ability to leverage technology to drive customer satisfaction<\/li>\n
Agile, LEAN\/Continuous improvement mindset<\/li>\n<\/ul>\n
Technical Skills:<\/em><\/strong><\/p>\n
\n
MS Office<\/li>\n
Experience using Miro collaboration tool a plus<\/li>\n
1 year of Working Knowledge in Azure DevOps, Jira or used equivalent tool<\/li>\n
UI Prototyping or Mockup tools (Balsamiq, Axure, Visio, Adobe, etc.)<\/li>\n
1 year of interpreting data using SQL queries<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
A minimum of 7+ years\u2019 experience performing analysis in a software development environment, including Agile, and Lean Startup<\/li>\n
Familiar with UX design principles and practices<\/li>\n
Deep working knowledge of Agile, LEAN, or other product management methodologies<\/li>\n
Delivering trainings, presentations, running meetings and workshop facilitation a must<\/li>\n
Process analysis and mapping experience<\/li>\n
Leadership, coaching and mentoring junior team members<\/li>\n
Experience as a Business Analyst for an Automotive or Fleet product is a plus<\/li>\n
CSPO certification, or experience as a Product Owner in an Agile framework is a nice to have<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Computer Science, Information Technology, Business or related field<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4811709003,"title":"Senior Business Analyst","location":"Rosemont, IL","department":"Tech - Enterprise PMO","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Rosemont","state":"IL","description":"
Do you enjoy solving business challenges through innovative technology? Do you enjoy working on cutting-edge, massively scalable services technology in a fast-paced team environment? Do you love working on industry-defining projects that move the needle?

At Merchants Fleet, we strive to hire the best minds in technology to innovate and build things to benefit our employees and customers. The intense focus we have on our customers is a large reason we are the nation\u2019s fastest growing fleet management company. Our Business Analysts use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand.<\/p>\n
The challenges the Business Analyst will solve at Merchants Fleet are big and impact thousands of customers across the country. Our path forward is not always easy, so we are selective about who joins us on this journey. There is a specific kind of person who thrives on taking software development challenges at Merchants Fleet \u2013 someone who is excited by the idea of helping create new products, features, and services from scratch while in a fast-paced environment. <\/p>\n
You will be working with colleagues around the world to design or implement new software initiatives and capabilities utilizing innovative technology. You will partner with multiple technical resources, Scrum Masters, and business partners to develop and execute a project strategy.<\/p>\n

If you\u2019re ready to ELEV8<\/strong> your career, come join us on this journey, and help build the future with us!<\/p>\n
<\/p>\n
Purpose:<\/em><\/strong> The Business Analyst provides analysis to support the documentation, development, and maintenance of applications and website for Merchants. This individual will work with other business analysts, business process engineers, subject matter experts, and Agile development teams to document business rules\/requirements, maintain\/enhance existing systems, build new applications, brainstorm fixes and solutions, create features and user stories, and support the development team in implementation.

This individual will leverage a deep understanding of the Agile framework and software development lifecycle, in collaboration with the product team and Application Architects, to break down features into clear and accurate user stories and supporting artifacts.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH or Rosemont, IL<\/p>\n
<\/p>\n
What your Day will look like:<\/em><\/strong><\/p>\n
\n
Works closely with the project team to translate product management strategy, goals and directives for new products and product enhancements into clear and actionable features\/user stories for the technology team<\/li>\n
Provides complex analysis and problem solving on software development business challenges and customer support issues including talking to customers, scoping, root-cause, brainstorming with the team, clarifying options, documenting product operations, and creating innovative cost-effective solutions<\/li>\n
Partnering with the Product Owners and Subject Matter Experts to gather requirements, and responsible for writing features, user stories (capturing business requirements and functional specifications), creating UI wireframes and mockups, and serving as the product owner for systems related questions during scrum meetings.<\/li>\n
Refines and communicates new development features and user stories in a way that the team can pick up quickly; discusses priority and technical issues with the scrum team<\/li>\n
Supports the development team by responding to user story questions quickly and accurately, and gathering details for Non-Functional Requirements (NFRs)<\/li>\n
Partners with user experience designers, as needed<\/li>\n
Responsible for ticket triaging, differentiation between bugs and enhancements, product knowledge, and defect management support including organizing and executing user acceptance testing<\/li>\n
Assists with product backlog grooming sessions, schedules appropriate ad-hoc product design sessions, coordinates with lead developer and team on estimation sessions, summarizes work in sprint demos, and participates in retrospectives<\/li>\n
Leads and facilitates general meetings, product trainings, and collaborative workshop methods with a mix of both business and technical partners<\/li>\n
Partners with Business Process Engineers on Process Mapping and Improvement: Documents existing processes with a keen eye for identifying waste, gaps, risks, value added areas and opportunities, if needed performs this function individually\n
\n
Analyzes current state processes with a holistic view of the organization and partners to design new future state processes<\/li>\n<\/ul>\n<\/li>\n
Documents product build out as needed for future maintenance and development needs<\/li>\n
Ticket triaging, system knowledge, enhancement definition and defect management support on internal systems. Including organizing testing, following up on status, and final ticket release readiness to production systems.<\/li>\n
Participates in special projects and performs other duties as assigned<\/li>\n
After hours and on-call work is required at critical times, particularly during a deployment<\/li>\n
Ability to travel upon request to visit business partners as needed<\/li>\n<\/ul>\n
The Skills and Technologies you bring:<\/em><\/strong><\/p>\n
\n
Strong meeting facilitation, presentation, training, and workshop facilitation skills<\/li>\n
Ability to develop effective relationships across the business<\/li>\n
Motivated self-starter with the ability to learn quickly and work with teams as well as individually<\/li>\n
Outstanding written and verbal communicator and interpersonal skills<\/li>\n
Detail oriented and strong analytical skills<\/li>\n
Strong systems aptitude and ability to leverage technology to drive customer satisfaction<\/li>\n
Agile, LEAN\/Continuous improvement mindset<\/li>\n<\/ul>\n
Technical Skills:<\/em><\/strong><\/p>\n
\n
MS Office<\/li>\n
Experience using Miro collaboration tool a plus<\/li>\n
1 year of Working Knowledge in Azure DevOps, Jira or used equivalent tool<\/li>\n
UI Prototyping or Mockup tools (Balsamiq, Axure, Visio, Adobe, etc.)<\/li>\n
1 year of interpreting data using SQL queries<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
A minimum of 7+ years\u2019 experience performing analysis in a software development environment, including Agile, and Lean Startup<\/li>\n
Familiar with UX design principles and practices<\/li>\n
Deep working knowledge of Agile, LEAN, or other product management methodologies<\/li>\n
Delivering trainings, presentations, running meetings and workshop facilitation a must<\/li>\n
Process analysis and mapping experience<\/li>\n
Leadership, coaching and mentoring junior team members<\/li>\n
Experience as a Business Analyst for an Automotive or Fleet product is a plus<\/li>\n
CSPO certification, or experience as a Product Owner in an Agile framework is a nice to have<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Computer Science, Information Technology, Business or related field<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4751457003,"title":"Senior Developer, .NET","location":"Hooksett, NH","department":false,"class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Your stellar development skills will ensure your success as a Senior Developer for the fastest growing Fleet company in the Unites States. Here at Merchants Fleet you will work with Application Architects to design, implement, and maintain software solutions and business platforms in a rapidly growing and exciting technology environment. You play a central role in key cutting edge projects leading to the continued growth of Merchants.<\/p>\n
Location:<\/em><\/strong> Merchants Fleet Headquarters in Hooksett, NH<\/p>\n
<\/p>\n
What Your Day Looks Like:<\/em><\/strong><\/p>\n
\n
Active collaboration with Application Architects to design software solutions and business platforms on assigned projects.<\/li>\n
Follow and support the standards set forth by Enterprise Architect and the Sr. Software Manager<\/li>\n
Perform full lifecycle application development with ability to deliver quality products on time<\/li>\n
Design, code and debug applications in various software languages and platforms (C#, .NET, ASP.NET Web API) including RESTful microservices on-prem and in the cloud<\/li>\n
Software analysis, code analysis, requirements analysis, software review, refinement of code metrics, system risk analysis, software reliability analysis, scalability analysis, performance analysis<\/li>\n
Work with Relational and NoSQL databases, including SQL Server with moderate to advanced knowledge of T-SQL<\/li>\n
Collaborate with business, technical, and agile team members<\/li>\n
Support, maintain and document software functionality<\/li>\n
Integrate software with existing systems<\/li>\n
Establish effective communication within the IT Team and Business Teams<\/li>\n
Common IT Hardware, Software, Platform and Systems Knowledge (Merchants is primarily a Microsoft shop, so experience with Microsoft operating systems and tools is essential)<\/li>\n<\/ul>\n
The Skills and Experience You Bring:<\/em><\/strong><\/p>\n
\n
5+ years of C# .NET Development Experience\n
\n
NET MVC<\/li>\n
NET Web API<\/li>\n
Class Library Development<\/li>\n
Nuget Packaging<\/li>\n<\/ul>\n<\/li>\n
1+ years Cloud Development in Azure and\/or AWS, highly preferred<\/li>\n
1+ years in .Net Core<\/li>\n
5+ years Object-Oriented design and development experience with knowledge of design patterns, and SOLID\/DRY principles.<\/li>\n
3+ years RESTful microservice development including designing, building, testing, and deployment.<\/li>\n
3+ years SQL Server development in T-SQL and Data Modeling<\/li>\n
2+ years web development\n
\n
Ability to develop in Angular 7+, highly desired<\/li>\n
Ability to make minor enhancements and bug fixes in existing AngularJS application<\/li>\n
Ability to develop in HTML and CSS<\/li>\n<\/ul>\n<\/li>\n
Clear understanding of Serverless architectures<\/li>\n
Strong and clearly demonstrated ability to develop effective unit tests using test frameworks and mocking frameworks as needed.<\/li>\n
Application Support (ability to triage and troubleshoot swiftly and effectively is key, as needed)<\/li>\n
Strong understanding of Source Control Management, specifically Git (we use TFS-Git)<\/li>\n
Full-Lifecyle Experience \u2013 from design to development to implementation to support<\/li>\n<\/ul>\n
Your Education:<\/em><\/strong><\/p>\n
\n
Bachelor's Degree in Computer Science, Information Systems, Business Administration, or a related field or equivalent experience.<\/li>\n<\/ul>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CF1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4735286003,"title":"Senior DevOps Engineer","location":"Hooksett, NH","department":"Tech - Enterprise Systems Architecture","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
As Senior DevOps Engineer, you will use your experience and hands-on approach with next generation technologies to contribute to a team that performs custom application development work utilizing hybrid environment and Azure cloud native features. You will also coordinate multiple application CI\/CD pipelines across enterprise portfolio and help with developing, implementing, and administering DevOps processes, to ensure successful and high-quality deployments that align with strategic objectives.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Remote, Hookset NH, or Rosemont IL<\/p>\n
<\/p>\n
What your Day will look like:<\/em><\/strong><\/p>\n
\n
Implementing and managing application development and deployment pipelines<\/li>\n
Oversight and maturation of DevOps processes<\/li>\n
Implements quality control and review systems throughout the deployment processes<\/li>\n
Collaborate with technology leadership to improve the software engineering processes and practices associated with continuously building, deploying, and updating software and environments<\/li>\n
Provide guidance to help project teams manage and deploy releases in a fast-paced Agile environment<\/li>\n
Contribute to defining the strategic direction for DevOps and Release processes to focus on automating delivery model<\/li>\n
Create scripts and leverage software tools to explore new features and provide new customer capabilities<\/li>\n
Assist in troubleshooting and resolving issues that affect release scope, schedule, and quality<\/li>\n
Creates and monitors DevOps metrics<\/li>\n
Create documentation around best practices and common issues for system configuration and operation<\/li>\n
Consult with the Infrastructure team to uphold access control, data integrity and file system security for the computer\/data center environment<\/li>\n
After hours and on-call work is required as part of the release cycle<\/li>\n<\/ul>\n
The Skills you bring:<\/em><\/strong><\/p>\n
\n
Strong experience with Azure DevOps<\/li>\n
Practical experience deploying Azure Cloud native resources<\/li>\n
Demonstrated experience with standard DevOps tools<\/li>\n
Self-motivated with a demonstrated ability to take initiative<\/li>\n
Ability to prioritize conflicting tasks while staying flexible and responsive<\/li>\n
Advanced knowledge of software development lifecycle<\/li>\n
Practical experience leading distributed release teams<\/li>\n
Demonstrated effective leadership and analytical skills<\/li>\n
Positive outlook with strong communication and relationship-building skills<\/li>\n<\/ul>\n
Technical Skills:<\/em><\/strong><\/p>\n
\n
Octopus Deploy<\/li>\n
Azure DevOps<\/li>\n
MS Visual Studio<\/li>\n
GIT<\/li>\n
PowerShell Scripting<\/li>\n
Deployment Automation tools (a plus)<\/li>\n
Good understanding of Microsoft tools and technologies<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
Minimum of 5 years DevOps Engineering or related experience with demonstrated understanding of DevOps and Release Management processes, artifacts, and tools<\/li>\n
Experience with deployment of Azure Cloud resources and configurations<\/li>\n
Experience with Continuous Integration\/Continuous Delivery (CI\/CD)<\/li>\n
Experience with Azure DevOps<\/li>\n
Experience in Agile and Waterfall Development Methodology<\/li>\n
Experience working in a high paced environment with an emphasis on process improvements<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Bachelor\u2019s degree in engineering, science, information technology, business management, or related fields<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4735291003,"title":"Senior DevOps Engineer","location":"Remote","department":"Tech - Enterprise Systems Architecture","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":1,"city":"Hooksett","state":"NH","description":"
As Senior DevOps Engineer, you will use your experience and hands-on approach with next generation technologies to contribute to a team that performs custom application development work utilizing hybrid environment and Azure cloud native features. You will also coordinate multiple application CI\/CD pipelines across enterprise portfolio and help with developing, implementing, and administering DevOps processes, to ensure successful and high-quality deployments that align with strategic objectives.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Remote, Hookset NH, or Rosemont IL<\/p>\n
<\/p>\n
What your Day will look like:<\/em><\/strong><\/p>\n
\n
Implementing and managing application development and deployment pipelines<\/li>\n
Oversight and maturation of DevOps processes<\/li>\n
Implements quality control and review systems throughout the deployment processes<\/li>\n
Collaborate with technology leadership to improve the software engineering processes and practices associated with continuously building, deploying, and updating software and environments<\/li>\n
Provide guidance to help project teams manage and deploy releases in a fast-paced Agile environment<\/li>\n
Contribute to defining the strategic direction for DevOps and Release processes to focus on automating delivery model<\/li>\n
Create scripts and leverage software tools to explore new features and provide new customer capabilities<\/li>\n
Assist in troubleshooting and resolving issues that affect release scope, schedule, and quality<\/li>\n
Creates and monitors DevOps metrics<\/li>\n
Create documentation around best practices and common issues for system configuration and operation<\/li>\n
Consult with the Infrastructure team to uphold access control, data integrity and file system security for the computer\/data center environment<\/li>\n
After hours and on-call work is required as part of the release cycle<\/li>\n<\/ul>\n
The Skills you bring:<\/em><\/strong><\/p>\n
\n
Strong experience with Azure DevOps<\/li>\n
Practical experience deploying Azure Cloud native resources<\/li>\n
Demonstrated experience with standard DevOps tools<\/li>\n
Self-motivated with a demonstrated ability to take initiative<\/li>\n
Ability to prioritize conflicting tasks while staying flexible and responsive<\/li>\n
Advanced knowledge of software development lifecycle<\/li>\n
Practical experience leading distributed release teams<\/li>\n
Demonstrated effective leadership and analytical skills<\/li>\n
Positive outlook with strong communication and relationship-building skills<\/li>\n<\/ul>\n
Technical Skills:<\/em><\/strong><\/p>\n
\n
Octopus Deploy<\/li>\n
Azure DevOps<\/li>\n
MS Visual Studio<\/li>\n
GIT<\/li>\n
PowerShell Scripting<\/li>\n
Deployment Automation tools (a plus)<\/li>\n
Good understanding of Microsoft tools and technologies<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
Minimum of 5 years DevOps Engineering or related experience with demonstrated understanding of DevOps and Release Management processes, artifacts, and tools<\/li>\n
Experience with deployment of Azure Cloud resources and configurations<\/li>\n
Experience with Continuous Integration\/Continuous Delivery (CI\/CD)<\/li>\n
Experience with Azure DevOps<\/li>\n
Experience in Agile and Waterfall Development Methodology<\/li>\n
Experience working in a high paced environment with an emphasis on process improvements<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Bachelor\u2019s degree in engineering, science, information technology, business management, or related fields<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1 #LI-Remote<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4735293003,"title":"Senior DevOps Engineer","location":"Rosemont, IL","department":"Tech - Enterprise Systems Architecture","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Rosemont","state":"IL","description":"
As Senior DevOps Engineer, you will use your experience and hands-on approach with next generation technologies to contribute to a team that performs custom application development work utilizing hybrid environment and Azure cloud native features. You will also coordinate multiple application CI\/CD pipelines across enterprise portfolio and help with developing, implementing, and administering DevOps processes, to ensure successful and high-quality deployments that align with strategic objectives.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Remote, Hookset NH, or Rosemont IL<\/p>\n
<\/p>\n
What your Day will look like:<\/em><\/strong><\/p>\n
\n
Implementing and managing application development and deployment pipelines<\/li>\n
Oversight and maturation of DevOps processes<\/li>\n
Implements quality control and review systems throughout the deployment processes<\/li>\n
Collaborate with technology leadership to improve the software engineering processes and practices associated with continuously building, deploying, and updating software and environments<\/li>\n
Provide guidance to help project teams manage and deploy releases in a fast-paced Agile environment<\/li>\n
Contribute to defining the strategic direction for DevOps and Release processes to focus on automating delivery model<\/li>\n
Create scripts and leverage software tools to explore new features and provide new customer capabilities<\/li>\n
Assist in troubleshooting and resolving issues that affect release scope, schedule, and quality<\/li>\n
Creates and monitors DevOps metrics<\/li>\n
Create documentation around best practices and common issues for system configuration and operation<\/li>\n
Consult with the Infrastructure team to uphold access control, data integrity and file system security for the computer\/data center environment<\/li>\n
After hours and on-call work is required as part of the release cycle<\/li>\n<\/ul>\n
The Skills you bring:<\/em><\/strong><\/p>\n
\n
Strong experience with Azure DevOps<\/li>\n
Practical experience deploying Azure Cloud native resources<\/li>\n
Demonstrated experience with standard DevOps tools<\/li>\n
Self-motivated with a demonstrated ability to take initiative<\/li>\n
Ability to prioritize conflicting tasks while staying flexible and responsive<\/li>\n
Advanced knowledge of software development lifecycle<\/li>\n
Practical experience leading distributed release teams<\/li>\n
Demonstrated effective leadership and analytical skills<\/li>\n
Positive outlook with strong communication and relationship-building skills<\/li>\n<\/ul>\n
Technical Skills:<\/em><\/strong><\/p>\n
\n
Octopus Deploy<\/li>\n
Azure DevOps<\/li>\n
MS Visual Studio<\/li>\n
GIT<\/li>\n
PowerShell Scripting<\/li>\n
Deployment Automation tools (a plus)<\/li>\n
Good understanding of Microsoft tools and technologies<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
Minimum of 5 years DevOps Engineering or related experience with demonstrated understanding of DevOps and Release Management processes, artifacts, and tools<\/li>\n
Experience with deployment of Azure Cloud resources and configurations<\/li>\n
Experience with Continuous Integration\/Continuous Delivery (CI\/CD)<\/li>\n
Experience with Azure DevOps<\/li>\n
Experience in Agile and Waterfall Development Methodology<\/li>\n
Experience working in a high paced environment with an emphasis on process improvements<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Bachelor\u2019s degree in engineering, science, information technology, business management, or related fields<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4844618003,"title":"Specialist, Fleet Registration","location":"Hooksett, NH","department":"Fleet Registration","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Responsible for researching and coordinating the preparation of license and title documents and delegation to team for processing. Maintain expertise regarding DMV guidelines in all states in accordance with jurisdictional rules and regulations. Handles client and vendor escalations leveraging experience and independent judgment. Partners with client Experience, Mobility, Acquisitions and Tax departments to establish and enforces best practices.<\/p>\n
Location:<\/em><\/strong> Merchants Fleet Headquarters in Hooksett, NH<\/p>\n
<\/p>\n
Workload Coordination (65%)  <\/strong><\/p>\n
\n
Receive and QC titles for sale leasebacks to provide clearance for funding as well as for Title Management and Courtesy Re-Titles.<\/li>\n
Research complex transactions and client requests and provide consultative advice for resolution\/implementation.<\/li>\n
Work closely with dealerships, registration vendors, client contacts and internal departments as appropriate to fulfill state requirements.<\/li>\n
Provide weekly client reporting for project-based work.<\/li>\n
Maintain records of needed items by project in a shared location.<\/li>\n
Evaluate prerequisites to enable deliberate communication with client contacts, dealers, registration and compliance vendors and DMVs prior to team delegation.<\/li>\n
Validate required documents, dates and information that have been provided and ensure accuracy.<\/li>\n
Authority on department matrices ensuring up to date information on license and title requirements by state.<\/li>\n
Escalate aged items and partner with management for resolution.<\/li>\n
Assist management in oversight of team exceptions and ensure timely response from business partners and third-party vendors.<\/li>\n
Lead on process documentation maintenance and introduction of new procedures ensuring team compliance through training.<\/li>\n<\/ul>\n
Department Reporting (25%)<\/strong><\/p>\n
\n
Run daily team workflow reports to determine priorities and identify new work for delegation\/reassignment.<\/li>\n
Analyze data to find at risk deals or aged items needing attention.<\/li>\n
Use dashboard reporting to follow status and organize follow up with dealers and vendors.<\/li>\n
Engage management when processing days are at risk.<\/li>\n
Suggest process improvements to facilitate scale, enhance quality, productivity and minimize risk.<\/li>\n
Assist management in metrics reporting to establish department benchmarks.<\/li>\n
Manage exception processing and ensure all escalated items include root cause analysis, communications to management and resolution of issues.<\/li>\n<\/ul>\n
Additional Projects as assigned (10%) <\/strong><\/p>\n
\n
Assist with special projects and other duties as assigned by management.<\/li>\n<\/ul>\n
Skills:<\/em><\/strong><\/p>\n
\n
Proven time management, effective planning and organizational skills.<\/li>\n
Excellent analytical skills and proven customer service approach to problem solving.<\/li>\n
Excellent decision making, organizational skills and multi-tasking abilities with aptitude for organizational change, innovation, creativity, and ability to \u201clook outside the box\u201d.<\/li>\n
Proven ability to drive improvements through metrics.<\/li>\n
Excellent written, oral communication and project management skills.<\/li>\n
Strong process skills in a fast-paced environment.<\/li>\n
Ability to prioritize work and multitask with conflicting demands.<\/li>\n
Ability to effectively communicate with a wide range of client contacts from clerical to executive level, both verbally and in written format.<\/li>\n
Strong sense of accountability and ownership.<\/li>\n
High energy, outstanding customer service abilities to include professional phone manner, with total client focus.<\/li>\n
Self-motivated individual and ability to work independently with moderate to minimal direction<\/li>\n
Required computer skills: Microsoft Word, Microsoft Excel, Microsoft Explorer, Microsoft Outlook<\/li>\n<\/ul>\n
Experience:<\/em><\/strong><\/p>\n
\n
Minimum 2 years working in a fleet registration role with proven ability and department expertise.<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CF1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4856681003,"title":"Sr. Agile Project Manager","location":"Rosemont, IL","department":"Tech - Enterprise PMO","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Rosemont","state":"IL","description":"
The challenges Senior Agile Project Managers solve at Merchants Fleet are big and impact thousands of customers across the country. Our path forward is not always easy, so we are selective about who joins us on this journey. There is a specific kind of person who thrives on taking analytics and data management challenges at Merchants Fleet \u2013 someone who is excited by the idea of helping create new products, features, and services from scratch while in a fast-paced environment. <\/p>\n
You will be working with colleagues around the world to design or implement new analytics initiatives and capabilities utilizing innovative technology. You will partner with multiple technical resources, program managers, and\/or business owners to plan and execute a project strategy.<\/p>\n
Location: <\/em><\/strong>Hooksett, NH or Rosemont, IL<\/p>\n
<\/p>\n
What your day looks like:<\/em><\/strong><\/p>\n
\n
Preparing realistic project plans and maintaining and tracking all activities against the plan<\/li>\n
Responsible for overall coordination, status reporting and stability of project-oriented work efforts.<\/li>\n
Ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations.<\/li>\n
Directs and monitors work efforts daily, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately.<\/li>\n
Responsible for leading & facilitating daily scrum, sprint planning, sprint demo, and retrospective meetings<\/li>\n
Schedules\/facilitates meetings to provide status\/reviews as required, to keep stakeholders adequately informed<\/li>\n
Partners with Product Owners on product backlog maintenance and refinement and ensures there is full comprehension by the technical team of all product stories and detailed priority of work<\/li>\n
Escalate issues and risks in a timely manner<\/li>\n
Foster a trusting and safe environment where problems can be raised by any team member<\/li>\n
Conducts requirements gathering and design sessions to come up with an MVP model.<\/li>\n
Directs and monitors work efforts daily, identifies resource needs, performs quality review, and escalates functional, quality, and timeline issues appropriately<\/li>\n
Provides support for change release activities<\/li>\n
Sets up Go\/No-Go meetings for various aspects of the project lifecycle.<\/li>\n
Create and maintain project dashboards, documentation, dependency-based schedules, status reports, tracking logs, scope documents, contributor to executive communications with use of project management tools (e.g. Azure DevOps, SharePoint. MS Project)<\/li>\n
After hours and on-call work is required at critical times, particularly during deployment lifecycle<\/li>\n
Ability to travel upon request to visit business partners as needed<\/li>\n<\/ul>\n
The skills you bring:<\/em><\/strong><\/p>\n
\n
7+ years of relevant experience working as a Project Manager\/Scrum Master for managing operational business systems, custom web, e-Commerce or customer service web (e.g. self-service) applications<\/li>\n
Strong understanding of the macro delivery process to create reporting and analysis capabilities<\/li>\n
Solid experience with using the Agile Methodology to implement reporting and analysis functionality<\/li>\n
Awareness of analytical and data management architectures and technologies<\/li>\n
Must possess extensive knowledge and expertise in the use of Agile project management methodologies and tools, resource management practices, and change management techniques<\/li>\n
Must be able to manage development teams, and have experience with onshore\/offshore teams<\/li>\n
Solid experience managing Agile teams, Release Planning, and Waterfall SDLC practices<\/li>\n
Strong knowledge of Agile Methodology and frameworks like Scrum, Kanban, XP, etc.<\/li>\n
Excellent communication and presentation skills to speak clear and concise in regular conversation with your team, and the wider stakeholder groups<\/li>\n
Awareness of industry trends such as challenges and best practices<\/li>\n
Technical aptitude and the ability to manage, business and technology expectations<\/li>\n
Bachelor's Degree in Computer Science, Information Systems, Business Administration, or another related field. Equivalent work experience will be considered in lieu of these degrees. <\/li>\n
Certification strongly preferred (PMP, PMI ACP, CSM, or Agile Practitioner)<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4856650003,"title":"Sr. Agile Project Manager","location":"Hooksett, NH","department":"Tech - Enterprise PMO","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
The challenges Senior Agile Project Managers solve at Merchants Fleet are big and impact thousands of customers across the country. Our path forward is not always easy, so we are selective about who joins us on this journey. There is a specific kind of person who thrives on taking analytics and data management challenges at Merchants Fleet \u2013 someone who is excited by the idea of helping create new products, features, and services from scratch while in a fast-paced environment. <\/p>\n
You will be working with colleagues around the world to design or implement new analytics initiatives and capabilities utilizing innovative technology. You will partner with multiple technical resources, program managers, and\/or business owners to plan and execute a project strategy.<\/p>\n
Location: <\/em><\/strong>Hooksett, NH or Rosemont, IL<\/p>\n
<\/p>\n
What your day looks like:<\/em><\/strong><\/p>\n
\n
Preparing realistic project plans and maintaining and tracking all activities against the plan<\/li>\n
Responsible for overall coordination, status reporting and stability of project-oriented work efforts.<\/li>\n
Ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations.<\/li>\n
Directs and monitors work efforts daily, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately.<\/li>\n
Responsible for leading & facilitating daily scrum, sprint planning, sprint demo, and retrospective meetings<\/li>\n
Schedules\/facilitates meetings to provide status\/reviews as required, to keep stakeholders adequately informed<\/li>\n
Partners with Product Owners on product backlog maintenance and refinement and ensures there is full comprehension by the technical team of all product stories and detailed priority of work<\/li>\n
Escalate issues and risks in a timely manner<\/li>\n
Foster a trusting and safe environment where problems can be raised by any team member<\/li>\n
Conducts requirements gathering and design sessions to come up with an MVP model.<\/li>\n
Directs and monitors work efforts daily, identifies resource needs, performs quality review, and escalates functional, quality, and timeline issues appropriately<\/li>\n
Provides support for change release activities<\/li>\n
Sets up Go\/No-Go meetings for various aspects of the project lifecycle.<\/li>\n
Create and maintain project dashboards, documentation, dependency-based schedules, status reports, tracking logs, scope documents, contributor to executive communications with use of project management tools (e.g. Azure DevOps, SharePoint. MS Project)<\/li>\n
After hours and on-call work is required at critical times, particularly during deployment lifecycle<\/li>\n
Ability to travel upon request to visit business partners as needed<\/li>\n<\/ul>\n
The skills you bring:<\/em><\/strong><\/p>\n
\n
7+ years of relevant experience working as a Project Manager\/Scrum Master for managing operational business systems, custom web, e-Commerce or customer service web (e.g. self-service) applications<\/li>\n
Strong understanding of the macro delivery process to create reporting and analysis capabilities<\/li>\n
Solid experience with using the Agile Methodology to implement reporting and analysis functionality<\/li>\n
Awareness of analytical and data management architectures and technologies<\/li>\n
Must possess extensive knowledge and expertise in the use of Agile project management methodologies and tools, resource management practices, and change management techniques<\/li>\n
Must be able to manage development teams, and have experience with onshore\/offshore teams<\/li>\n
Solid experience managing Agile teams, Release Planning, and Waterfall SDLC practices<\/li>\n
Strong knowledge of Agile Methodology and frameworks like Scrum, Kanban, XP, etc.<\/li>\n
Excellent communication and presentation skills to speak clear and concise in regular conversation with your team, and the wider stakeholder groups<\/li>\n
Awareness of industry trends such as challenges and best practices<\/li>\n
Technical aptitude and the ability to manage, business and technology expectations<\/li>\n
Bachelor's Degree in Computer Science, Information Systems, Business Administration, or another related field. Equivalent work experience will be considered in lieu of these degrees. <\/li>\n
Certification strongly preferred (PMP, PMI ACP, CSM, or Agile Practitioner)<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4787414003,"title":"Sr. Azure Cloud Engineer","location":"Rosemont, IL","department":"Tech - Infrastructure & Security","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Rosemont","state":"IL","description":"
Merchants Fleet is seeking a highly motivated, innovative, and creative Senior Cloud Engineer with a deep understanding of cloud architecture, operations, and security. A qualified candidate should have clear and extensive experience leading, implementing, and configuring Microsoft Azure cloud, resources, and services and will be influential in implementing the Merchants Azure cloud strategy.<\/p>\n
You will be building, configuring, and maintaining Azure cloud across the enterprise incorporating emerging technologies and innovative solutions. The ideal candidate will have extensive hands-on experience, but experience in promoting and coaching teams about cloud technologies will be vital.<\/p>\n
If you can contribute as a team player, multitask, show an appropriate sense of urgency, understand business needs, and thrive in a fast-paced environment\u2026then read on!<\/p>\n
Location:<\/em><\/strong> Hooksett, NH, Rosemont, IL, or Hybrid\/Remote<\/p>\n
<\/p>\n
This is what your day looks like:<\/em><\/strong><\/p>\n
\n
Hands on design and implementation of highly available and scalable Azure Cloud environments<\/li>\n
Oversees the proper implementation and integration of web and cloud-based applications and hands-on technical delivery of new services and capabilities within the Azure platform<\/li>\n
Stays informed of emerging cloud technologies and evaluates the value to the organization\u2019s operations<\/li>\n
Responsible for implementing cloud governance standards that ensure cloud security and proper controls and end-to-end automation of deployment, monitoring and infrastructure management in the cloud environment<\/li>\n
Responsible for proof of concepts, spikes, and other R&D required to enable future cloud development<\/li>\n
Partner with architects and technology stakeholders to define and implement capabilities and patterns for security, data and operations in the cloud<\/li>\n
Communicates with application and enterprise architects to identify issues and roadblocks well in advance of problems<\/li>\n
Communicates with the project manager on upcoming changes, events, and schedules<\/li>\n
Commits to creating quality deliverables on time and on budget<\/li>\n
Ability to translate company objectives into cloud designs that are scalable, and support our enterprise architecture vision<\/li>\n
Collaborates with team members and the technical architects to define, mature, and roll-out design and cloud standards, processes, and tools<\/li>\n
Coach and mentor other team members to develop a highly productive team<\/li>\n
Travel up to 10% as necessary<\/li>\n<\/ul>\n
The Skills you Bring:<\/em><\/strong><\/p>\n
\n
Expertise in Microsoft Azure<\/li>\n
Practical knowledge of configuring and implementing Azure resources and services<\/li>\n
Lambda or Azure Function experience a plus<\/li>\n
Understanding and exposure to multi-environment eco-systems<\/li>\n
Strong critical thinking, decision making, troubleshooting and problem-solving skills<\/li>\n
Ability to communicate technical issues to non-technical audiences<\/li>\n
Ability to provide concise status updates to senior IT and business leadership<\/li>\n
Excellent debugging and troubleshooting skills<\/li>\n
Self-motivated, innovative, creative, and possess a passion for excellence<\/li>\n
Detail oriented and possess strong problem-solving skills<\/li>\n
Possess the ability to analyze a situation for potential future problems<\/li>\n
Extremely responsive, with a strong sense of urgency<\/li>\n
Experience with Active Directory and Group Policies a plus<\/li>\n
VMware experience a plus<\/li>\n<\/ul>\n
The Expertise and Education you have:<\/em><\/strong><\/p>\n
\n
10+ years as a senior engineer or cloud architect<\/li>\n
10+ years designing and implementing secure cloud frameworks<\/li>\n
5+ years of Azure implementations<\/li>\n
5+ years of systems engineering<\/li>\n
2+ years of building and deploying cloud applications a plus<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Bachelor's Degree in Computer Science, Technology, Information Systems, or equivalent work experience<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4787415003,"title":"Sr. Azure Cloud Engineer","location":"Remote","department":"Tech - Infrastructure & Security","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":1,"city":"Hooksett","state":"NH","description":"
Merchants Fleet is seeking a highly motivated, innovative, and creative Senior Cloud Engineer with a deep understanding of cloud architecture, operations, and security. A qualified candidate should have clear and extensive experience leading, implementing, and configuring Microsoft Azure cloud, resources, and services and will be influential in implementing the Merchants Azure cloud strategy.<\/p>\n
You will be building, configuring, and maintaining Azure cloud across the enterprise incorporating emerging technologies and innovative solutions. The ideal candidate will have extensive hands-on experience, but experience in promoting and coaching teams about cloud technologies will be vital.<\/p>\n
If you can contribute as a team player, multitask, show an appropriate sense of urgency, understand business needs, and thrive in a fast-paced environment\u2026then read on!<\/p>\n
Location:<\/em><\/strong> Hooksett, NH, Rosemont, IL, or Hybrid\/Remote<\/p>\n
<\/p>\n
This is what your day looks like:<\/em><\/strong><\/p>\n
\n
Hands on design and implementation of highly available and scalable Azure Cloud environments<\/li>\n
Oversees the proper implementation and integration of web and cloud-based applications and hands-on technical delivery of new services and capabilities within the Azure platform<\/li>\n
Stays informed of emerging cloud technologies and evaluates the value to the organization\u2019s operations<\/li>\n
Responsible for implementing cloud governance standards that ensure cloud security and proper controls and end-to-end automation of deployment, monitoring and infrastructure management in the cloud environment<\/li>\n
Responsible for proof of concepts, spikes, and other R&D required to enable future cloud development<\/li>\n
Partner with architects and technology stakeholders to define and implement capabilities and patterns for security, data and operations in the cloud<\/li>\n
Communicates with application and enterprise architects to identify issues and roadblocks well in advance of problems<\/li>\n
Communicates with the project manager on upcoming changes, events, and schedules<\/li>\n
Commits to creating quality deliverables on time and on budget<\/li>\n
Ability to translate company objectives into cloud designs that are scalable, and support our enterprise architecture vision<\/li>\n
Collaborates with team members and the technical architects to define, mature, and roll-out design and cloud standards, processes, and tools<\/li>\n
Coach and mentor other team members to develop a highly productive team<\/li>\n
Travel up to 10% as necessary<\/li>\n<\/ul>\n
The Skills you Bring:<\/em><\/strong><\/p>\n
\n
Expertise in Microsoft Azure<\/li>\n
Practical knowledge of configuring and implementing Azure resources and services<\/li>\n
Lambda or Azure Function experience a plus<\/li>\n
Understanding and exposure to multi-environment eco-systems<\/li>\n
Strong critical thinking, decision making, troubleshooting and problem-solving skills<\/li>\n
Ability to communicate technical issues to non-technical audiences<\/li>\n
Ability to provide concise status updates to senior IT and business leadership<\/li>\n
Excellent debugging and troubleshooting skills<\/li>\n
Self-motivated, innovative, creative, and possess a passion for excellence<\/li>\n
Detail oriented and possess strong problem-solving skills<\/li>\n
Possess the ability to analyze a situation for potential future problems<\/li>\n
Extremely responsive, with a strong sense of urgency<\/li>\n
Experience with Active Directory and Group Policies a plus<\/li>\n
VMware experience a plus<\/li>\n<\/ul>\n
The Expertise and Education you have:<\/em><\/strong><\/p>\n
\n
10+ years as a senior engineer or cloud architect<\/li>\n
10+ years designing and implementing secure cloud frameworks<\/li>\n
5+ years of Azure implementations<\/li>\n
5+ years of systems engineering<\/li>\n
2+ years of building and deploying cloud applications a plus<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Bachelor's Degree in Computer Science, Technology, Information Systems, or equivalent work experience<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1 #LI-Remote<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4787378003,"title":"Sr. Azure Cloud Engineer","location":"Hooksett, NH","department":"Tech - Infrastructure & Security","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Merchants Fleet is seeking a highly motivated, innovative, and creative Senior Cloud Engineer with a deep understanding of cloud architecture, operations, and security. A qualified candidate should have clear and extensive experience leading, implementing, and configuring Microsoft Azure cloud, resources, and services and will be influential in implementing the Merchants Azure cloud strategy.<\/p>\n
You will be building, configuring, and maintaining Azure cloud across the enterprise incorporating emerging technologies and innovative solutions. The ideal candidate will have extensive hands-on experience, but experience in promoting and coaching teams about cloud technologies will be vital.<\/p>\n
If you can contribute as a team player, multitask, show an appropriate sense of urgency, understand business needs, and thrive in a fast-paced environment\u2026then read on!<\/p>\n
Location:<\/em><\/strong> Hooksett, NH, Rosemont, IL, or Hybrid\/Remote<\/p>\n
<\/p>\n
This is what your day looks like:<\/em><\/strong><\/p>\n
\n
Hands on design and implementation of highly available and scalable Azure Cloud environments<\/li>\n
Oversees the proper implementation and integration of web and cloud-based applications and hands-on technical delivery of new services and capabilities within the Azure platform<\/li>\n
Stays informed of emerging cloud technologies and evaluates the value to the organization\u2019s operations<\/li>\n
Responsible for implementing cloud governance standards that ensure cloud security and proper controls and end-to-end automation of deployment, monitoring and infrastructure management in the cloud environment<\/li>\n
Responsible for proof of concepts, spikes, and other R&D required to enable future cloud development<\/li>\n
Partner with architects and technology stakeholders to define and implement capabilities and patterns for security, data and operations in the cloud<\/li>\n
Communicates with application and enterprise architects to identify issues and roadblocks well in advance of problems<\/li>\n
Communicates with the project manager on upcoming changes, events, and schedules<\/li>\n
Commits to creating quality deliverables on time and on budget<\/li>\n
Ability to translate company objectives into cloud designs that are scalable, and support our enterprise architecture vision<\/li>\n
Collaborates with team members and the technical architects to define, mature, and roll-out design and cloud standards, processes, and tools<\/li>\n
Coach and mentor other team members to develop a highly productive team<\/li>\n
Travel up to 10% as necessary<\/li>\n<\/ul>\n
The Skills you Bring:<\/em><\/strong><\/p>\n
\n
Expertise in Microsoft Azure<\/li>\n
Practical knowledge of configuring and implementing Azure resources and services<\/li>\n
Lambda or Azure Function experience a plus<\/li>\n
Understanding and exposure to multi-environment eco-systems<\/li>\n
Strong critical thinking, decision making, troubleshooting and problem-solving skills<\/li>\n
Ability to communicate technical issues to non-technical audiences<\/li>\n
Ability to provide concise status updates to senior IT and business leadership<\/li>\n
Excellent debugging and troubleshooting skills<\/li>\n
Self-motivated, innovative, creative, and possess a passion for excellence<\/li>\n
Detail oriented and possess strong problem-solving skills<\/li>\n
Possess the ability to analyze a situation for potential future problems<\/li>\n
Extremely responsive, with a strong sense of urgency<\/li>\n
Experience with Active Directory and Group Policies a plus<\/li>\n
VMware experience a plus<\/li>\n<\/ul>\n
The Expertise and Education you have:<\/em><\/strong><\/p>\n
\n
10+ years as a senior engineer or cloud architect<\/li>\n
10+ years designing and implementing secure cloud frameworks<\/li>\n
5+ years of Azure implementations<\/li>\n
5+ years of systems engineering<\/li>\n
2+ years of building and deploying cloud applications a plus<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Bachelor's Degree in Computer Science, Technology, Information Systems, or equivalent work experience<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4773024003,"title":"Sr. Data Engineer - Snowflake","location":"Rosemont, IL","department":"Tech - Analytics Data Management","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Rosemont","state":"IL","description":"
Join a World Class Team <\/strong>of the most innovative minds in technology; engineers who thrive in an evolving, fast-paced, matrix-structured environment that is marked by high energy, flexibility, quick learning, and collaboration <\/p>\n
<\/p>\n
How You Will Spend Your Day:<\/strong> <\/p>\n
Design and develop high-performance, resilient, automated data pipelines, and data transformation applications that feed our cloud-based Enterprise Data Platform. Partner with business users, senior architects, and infrastructure engineers to form complete end-to end-solutions. <\/p>\n
\n
Design and build extensible data acquisition and integration solutions to meet the functional and non-functional requirements of the business <\/li>\n
Design and implement best-in-class data ingestion strategies and scalable pipelines, data warehouse and data mart structures in the Snowflake data platform <\/li>\n
Build and maintain serverless data ingestion & refresh pipelines using Azure cloud services \u2013 Azure Data Factory, Azure Logic Apps, Azure Functions, Azure Streaming Analytics, Azure Event Hubs, and Azure Databricks <\/li>\n
Incorporate new data sources from external vendors using streams, flat files, APIs, and databases <\/li>\n
Plan & execute using agile methodologies, developing & delivering within predefined sprints <\/li>\n
Develop real-time \/ near real-time data ingestion solutions from web API, Kafka, and Event Based technologies <\/li>\n
Develop metadata-driven integration pipelines and data structures and continuing to enhance our data lineage framework <\/li>\n<\/ul>\n
The Skills and Experience You Bring:<\/strong> <\/p>\n
\n
Deep implementation experience with building data solutions in the Snowflake platform and the DevOps process associated with code management and migration <\/li>\n
Advanced experience with data modeling, table design and mapping business needs to modern data structures and data management best practices <\/li>\n
Designing, building, and optimizing data integration architectures across batch, near real-time, and streaming integration requirements <\/li>\n
Implementation experience with data pipelines that leverage Azure Data Integration Products (Logic Apps, Azure Functions, Azure Data Factory, Streaming Analytics, Event Hub) and the Snowflake\u2019s Snowpipe technology <\/li>\n
Broad experience with data management technologies that will enable matching the right technologies to the required schemas and workloads. <\/li>\n
Eager to explore how machine learning and artificial intelligence can support business objectives <\/li>\n
Ability to succeed in a fast paced, matrix structured environment <\/li>\n
Implementation Experience with Data Warehousing (data lakes, operational data stores, integration hubs, etc.) and OLTP database management systems <\/li>\n
Working knowledge of: \n
\n
Azure Gen2 Data Lake  <\/li>\n
Microsoft SQL Server  <\/li>\n
Python, R and\/or similar analytical languages <\/li>\n
Power BI reporting applications <\/li>\n<\/ul>\n<\/li>\n
Developing software code in one or more programming languages (Java, Python, etc.)  <\/li>\n
Understanding of Restful Web services \/ Microservices architectures <\/li>\n<\/ul>\n
What We Offer:<\/strong> <\/p>\n
Choose from multiple health plans, best dental available, first day 401k match, 3 weeks PTO, casual dress code, work from home, employer paid professional development, robust wellness offerings, and volunteer hours. <\/p>\n
<\/p>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4773029003,"title":"Sr. Data Engineer - Snowflake","location":"Remote","department":"Tech - Analytics Data Management","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":1,"city":"Hooksett","state":"NH","description":"
Join a World Class Team <\/strong>of the most innovative minds in technology; engineers who thrive in an evolving, fast-paced, matrix-structured environment that is marked by high energy, flexibility, quick learning, and collaboration <\/p>\n
<\/p>\n
How You Will Spend Your Day:<\/strong> <\/p>\n
Design and develop high-performance, resilient, automated data pipelines, and data transformation applications that feed our cloud-based Enterprise Data Platform. Partner with business users, senior architects, and infrastructure engineers to form complete end-to end-solutions. <\/p>\n
\n
Design and build extensible data acquisition and integration solutions to meet the functional and non-functional requirements of the business <\/li>\n
Design and implement best-in-class data ingestion strategies and scalable pipelines, data warehouse and data mart structures in the Snowflake data platform <\/li>\n
Build and maintain serverless data ingestion & refresh pipelines using Azure cloud services \u2013 Azure Data Factory, Azure Logic Apps, Azure Functions, Azure Streaming Analytics, Azure Event Hubs, and Azure Databricks <\/li>\n
Incorporate new data sources from external vendors using streams, flat files, APIs, and databases <\/li>\n
Plan & execute using agile methodologies, developing & delivering within predefined sprints <\/li>\n
Develop real-time \/ near real-time data ingestion solutions from web API, Kafka, and Event Based technologies <\/li>\n
Develop metadata-driven integration pipelines and data structures and continuing to enhance our data lineage framework <\/li>\n<\/ul>\n
The Skills and Experience You Bring:<\/strong> <\/p>\n
\n
Deep implementation experience with building data solutions in the Snowflake platform and the DevOps process associated with code management and migration <\/li>\n
Advanced experience with data modeling, table design and mapping business needs to modern data structures and data management best practices <\/li>\n
Designing, building, and optimizing data integration architectures across batch, near real-time, and streaming integration requirements <\/li>\n
Implementation experience with data pipelines that leverage Azure Data Integration Products (Logic Apps, Azure Functions, Azure Data Factory, Streaming Analytics, Event Hub) and the Snowflake\u2019s Snowpipe technology <\/li>\n
Broad experience with data management technologies that will enable matching the right technologies to the required schemas and workloads. <\/li>\n
Eager to explore how machine learning and artificial intelligence can support business objectives <\/li>\n
Ability to succeed in a fast paced, matrix structured environment <\/li>\n
Implementation Experience with Data Warehousing (data lakes, operational data stores, integration hubs, etc.) and OLTP database management systems <\/li>\n
Working knowledge of: \n
\n
Azure Gen2 Data Lake  <\/li>\n
Microsoft SQL Server  <\/li>\n
Python, R and\/or similar analytical languages <\/li>\n
Power BI reporting applications <\/li>\n<\/ul>\n<\/li>\n
Developing software code in one or more programming languages (Java, Python, etc.)  <\/li>\n
Understanding of Restful Web services \/ Microservices architectures <\/li>\n<\/ul>\n
What We Offer:<\/strong> <\/p>\n
Choose from multiple health plans, best dental available, first day 401k match, 3 weeks PTO, casual dress code, work from home, employer paid professional development, robust wellness offerings, and volunteer hours. <\/p>\n
<\/p>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1 #LI-Remote<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4759392003,"title":"Sr. Strategic Consultant (Mobility)","location":"Hooksett, NH","department":"Fleet Consulting","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Fleet Consulting is a critical partner for leadership in setting and driving client strategy and solutions within Merchants portfolio of customers. We provoke, inspire, and drive action on the changes that matter. We deliver value in a variety of ways, from leading small group projects focused on growth and innovation, to consulting on enterprise-wide initiatives, to engaging with client and prospect C-level & fleet stakeholders to drive our value proposition. As a part of the team, you will leverage your consulting toolkit through exposure to a wide variety of strategic business challenges focusing on our Mobility portfolio. Learn more by visiting the Merchants Fleet website: https:\/\/www.merchantsfleet.com\/<\/p>\n
As a Senior Consultant, you will add your value and skillset to projects that seek to tackle Mobility clients most pressing business challenges. You will: own and deliver analyses and scorecards, contribute to the breakdown and synthesis of client business objectives, and offer your data driven solutions as input into broad business objectives, all while working reciprocally in a team setting. In addition to client and prospect work, Senior Consultants can partake in independent or small group projects to develop new innovative ideas and offerings for Merchants.<\/p>\n
<\/p>\n
Location: <\/em><\/strong>Merchants Fleet Headquarters \u2013 Hooksett, NH<\/p>\n
<\/p>\n
The Value You Deliver <\/strong><\/p>\n
\n
The Senior Consultant participates on a high-performing team in support of the assessment of Merchants Fleet Mobility portfolio and Mobility prospect solutions, emerging initiatives, and opportunities. Responsibilities include:\n
\n
Engaging key strategic clients and prospects to promote fleet optimization to fit each client\u2019s unique needs, particularly in the Last Mile space<\/li>\n
Collaborates and leads partnerships with Mobility, sales, marketing, operations, client experience and information technology to define and execute Merchants Fleet Consulting\u2019s tool set, strategies and opportunities for innovation and growth<\/li>\n
Collaborate and develop new consulting toolsets that focus on our Mobility and Last Mile Division<\/li>\n
Conducting scorecard reviews with key strategic Mobility clients to drive value and solutions focused on lowering client cost<\/li>\n
Effectively utilizes TotalView in the day-to-day support and expands utilization through prospect and client demonstrations & trainings.<\/li>\n
Presenting solutions to client & prospect management and business leaders<\/li>\n
Independently manages and maintains relationships with major clients and providers, including Client Advisory Board members<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
The Expertise You Have <\/strong><\/p>\n
\n
5+ years of professional experience ideally in a fleet consulting or corporate strategy role<\/li>\n
MBA or equivalent work experience preferred<\/li>\n<\/ul>\n
The Skills You Bring<\/strong><\/p>\n
\n
Strong quantitative, analytical, and conceptual problem-solving skills combined with outstanding business insight<\/li>\n
Strong ability to communicate complex ideas effectively to all levels of the organization, and to influence leadership through relationship-building and high-quality presentations<\/li>\n
Intellectual curiosity and tenacity to develop creative approaches to problem solving<\/li>\n
Strong attention to detail and comfort with ambiguity<\/li>\n
Ability to travel up to 25%<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CN1 <\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4813818003,"title":"Sr. Strategic Consultant (Mobility)","location":"Remote","department":"Fleet Consulting","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":1,"city":"Hooksett","state":"NH","description":"
Fleet Consulting is a critical partner for leadership in setting and driving client strategy and solutions within Merchants portfolio of customers. We provoke, inspire, and drive action on the changes that matter. We deliver value in a variety of ways, from leading small group projects focused on growth and innovation, to consulting on enterprise-wide initiatives, to engaging with client and prospect C-level & fleet stakeholders to drive our value proposition. As a part of the team, you will leverage your consulting toolkit through exposure to a wide variety of strategic business challenges focusing on our Mobility portfolio. Learn more by visiting the Merchants Fleet website: https:\/\/www.merchantsfleet.com\/<\/p>\n
As a Senior Consultant, you will add your value and skillset to projects that seek to tackle Mobility clients most pressing business challenges. You will: own and deliver analyses and scorecards, contribute to the breakdown and synthesis of client business objectives, and offer your data driven solutions as input into broad business objectives, all while working reciprocally in a team setting. In addition to client and prospect work, Senior Consultants can partake in independent or small group projects to develop new innovative ideas and offerings for Merchants.<\/p>\n
<\/p>\n
Location: <\/em><\/strong>Remote<\/p>\n
The Value You Deliver <\/strong><\/p>\n
\n
The Senior Consultant participates on a high-performing team in support of the assessment of Merchants Fleet Mobility portfolio and Mobility prospect solutions, emerging initiatives, and opportunities. Responsibilities include:\n
\n
Engaging key strategic clients and prospects to promote fleet optimization to fit each client\u2019s unique needs, particularly in the Last Mile space<\/li>\n
Collaborates and leads partnerships with Mobility, sales, marketing, operations, client experience and information technology to define and execute Merchants Fleet Consulting\u2019s tool set, strategies and opportunities for innovation and growth<\/li>\n
Collaborate and develop new consulting toolsets that focus on our Mobility and Last Mile Division<\/li>\n
Conducting scorecard reviews with key strategic Mobility clients to drive value and solutions focused on lowering client cost<\/li>\n
Effectively utilizes TotalView in the day-to-day support and expands utilization through prospect and client demonstrations & trainings.<\/li>\n
Presenting solutions to client & prospect management and business leaders<\/li>\n
Independently manages and maintains relationships with major clients and providers, including Client Advisory Board members<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
The Expertise You Have <\/strong><\/p>\n
\n
5+ years of professional experience ideally in a fleet consulting or corporate strategy role<\/li>\n
MBA or equivalent work experience preferred<\/li>\n<\/ul>\n
The Skills You Bring<\/strong><\/p>\n
\n
Strong quantitative, analytical, and conceptual problem-solving skills combined with outstanding business insight<\/li>\n
Strong ability to communicate complex ideas effectively to all levels of the organization, and to influence leadership through relationship-building and high-quality presentations<\/li>\n
Intellectual curiosity and tenacity to develop creative approaches to problem solving<\/li>\n
Strong attention to detail and comfort with ambiguity<\/li>\n
Ability to travel up to 25%<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CN1 #LI-Remote<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4788515003,"title":"Tax Analyst","location":"Hooksett, NH","department":"Tax","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Merchants Fleet is on an exciting road trip from being the 8th largest Fleet Management company to the 5th.   As a valued member of the tax department the Tax Analyst (TA) is a great way to learn about the company and about corporate taxes. We can teach or provide you with the technical acumen to be a great tax person, but you need to bring the drive and attitude to make our investment in you pay off. The right person has the room to grow we build a best-in-industry tax department.<\/p>\n
The Tax Analyst is responsible for ensuring that assigned job duties are accurately and timely performed. In addition to duties specifically assigned, the TA is expected to support other members of the tax department in completing various tasks and projects. It is a utilitarian position that requires the individual to move between property \/ excise taxes and sales and use taxes. In addition, that position will oversee the company\u2019s trade-in credit initiatives. <\/p>\n
<\/p>\n
Reporting Relationship: <\/strong>Senior Tax Analyst, Tax Supervisor or Tax Manager with cross-oversight from other tax department team members depending on project.<\/p>\n
<\/p>\n
What your day looks like:<\/strong><\/p>\n\n
Supporting Sales and Use (Indirect) Tax Compliance (30%)<\/strong>\n
\n
Supporting the S&U tax team, the TA will be responsible for assigned duties, including but not limited to: preparing tax returns, requests for payment, journal entries etc.<\/li>\n
Provide documentation support by gathering necessary documents and reports for tax audits<\/li>\n
Maintenance of sales and use tax exemption certificates received from customers and record of those provided to vendors \/ suppliers<\/li>\n
Respond to correspondence by timely reviewing inquiries and discrepancies and confirming whether variances (i.e., deficiencies or overpayments) are accurate<\/li>\n
Maintain electronic files to support audits, past bills and requests for tax information<\/li>\n
Respond to tax requests from other departments as assigned<\/li>\n<\/ul>\n<\/li>\n
Supporting Property and Excise Tax Compliance (30%)<\/strong>\n
\n
Supporting the P&E tax team, the TA will be responsible for assigned duties, including but not limited to: preparing renditions, tax returns, requests for payments, journal entries, payment requests, bill back requests, protests, abatements and other documents necessary for the timely and accurate reporting of property and excise tax liabilities<\/li>\n
Communicating with tax authorities and other departments for information and to provide information<\/li>\n
Gather data for estimates for de-fleets \/ payoff requests and lease pricing<\/li>\n
Enter information accurately into tax compliance software and LeaseWave<\/li>\n
Maintain electronic files to support audits, past bills and requests for tax information<\/li>\n<\/ul>\n<\/li>\n
Trade-in credit management (25%)<\/strong>\n
\n
Effectively manage trade-in tax credits to minimize taxes on vehicle acquisitions.<\/li>\n
Ensure proper forms are timely and accurately completed<\/li>\n
Match retired vehicle attributes with replacement vehicles<\/li>\n
Maintain a log of available credits and expiration dates<\/li>\n
Prepare monthly reports on the total available credits and credits used in the prior month<\/li>\n
Stay up to date on state laws affecting this program<\/li>\n<\/ul>\n<\/li>\n
Administrative Duties (10%)<\/strong>\n
\n
Support the Director & Counsel \u2013 Tax with various administrative duties including but not limited to: scheduling meetings, processing payment requests, scanning and electronic file maintenance etc.<\/li>\n
Travel when required for training (e.g., COST regional, TEI, NE SALT, IPT)<\/li>\n
Develop tax knowledge through newsletters, on-line training, etc.<\/li>\n<\/ul>\n<\/li>\n
Supporting Licensing and Corporate Regulatory Compliance (5%)<\/strong>\n
\n
Assist with maintaining a calendar and other documentation to ensure that license renewals, annual reports and other documentation is timely and accurately filed with revenue departments, Secretaries of State etc.<\/li>\n<\/ul>\n<\/li>\n\n
<\/p>\n
The Expertise you have:<\/strong><\/p>\n
\n
Associate\u2019s or bachelor\u2019s degree strongly preferred<\/li>\n
Will consider someone with a high school degree and relevant work experience that demonstrates the candidate will be successful in the position<\/li>\n
Demonstrated multi-state tax experience and\/or interest<\/li>\n<\/ul>\n
The Skills you bring:<\/strong><\/p>\n
\n
Demonstrated organization and ability to multi-task<\/li>\n
Self-starter and proactive approach to work<\/li>\n
Ability to ask questions \/ knows when and how to ask for help<\/li>\n
Apply existing knowledge etc. to new situations<\/li>\n
Inquisitive and curious in seeking creative ways to solve problems<\/li>\n
Detail oriented, accuracy<\/li>\n
Ability to successfully manage multiple taxes simultaneously \/ \u201ccompeting deadlines\u201d<\/li>\n
Ability to explain the technical to the novice<\/li>\n
IT skills and willingness to continue developing them\n\n
Microsoft Office Suite (Word, PowerPoint, Excel and Outlook)<\/li>\n
ERP systems like Great Plains<\/li>\n
LeaseWave<\/li>\n
Blackline<\/li>\n
PTMS<\/li>\n
Vertex O series (Version 7 or later)<\/li>\n
Will consider comparable software products where concepts and skills are transferable (e.g., Sabrix \/ OneSource or another ERP system like Oracle and MySAP)<\/li>\n\n<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CF1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4847186003,"title":"Transportation Specialist","location":"Hooksett, NH","department":"Mobility Operations","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
The Transportation Specialist will work with a variety of partners, carriers and vendors to provide a world class delivery experience for our clients. They will help execute the process for all of company\u2019s asset moves by scheduling of deliveries, verifying readiness and then follow through for the final delivery to the customer. This will include the detailed communication and follow up with 3rd party carriers, vendors and internal customers<\/p>\n
Location:<\/em><\/strong> <\/strong>Merchants Fleet Headquarters in Hooksett NH<\/p>\n
<\/p>\n
What your day looks like at Merchants:<\/strong><\/p>\n
\n
Manage and expedite the optimal use of carriers for vehicle deliveries through the entire life cycle of an asset<\/li>\n
Establish and maintain a vendor network for deliveries within our nationwide service area<\/li>\n
Successfully execute the proper use of brokering methods through a TMS system<\/li>\n
Responsible for maintaining positive relationships with vendors to provide an extremely favorable client experience<\/li>\n
Monitor and track vehicle transportation requests. Provide complete resolution of issues regarding transportation<\/li>\n
Professional communications with internal partners and external vendors throughout the transportation process<\/li>\n
Provide good ad hoc decisions to ensure timely delivery of vehicles to client<\/li>\n
Key decision maker for building a better base of carriers and holding current providers accountable.<\/li>\n
Monitoring & reporting service metrics to ensure departmental KPIs are being meet<\/li>\n
Verify fulfillment of move requests prior to receipt of invoices for accurate payment to carriers for their asset deliveries<\/li>\n
Coordination of fleet compliance within Federal Regulations<\/li>\n
Utilize CRM (Salesforce) and TMS software to document, manage and tender moves<\/li>\n
Participate & thrive in a very innovative, fast paced, and client-oriented business<\/li>\n
Validate and manage required process documentations<\/li>\n
Other duties as requested to support the client operations<\/li>\n
Supports and helps Transportation Private fleet as necessary<\/li>\n
Help install, test and create new systems for better processes of moving company vehicles<\/li>\n<\/ul>\n
The Expertise you Have:<\/strong><\/p>\n
\n
Extensive experience (minimum of 3-5 years) in the Transportation\/Fleet industry or equivalent in related industries<\/li>\n
Minimum of 3 years successful and extensive experience in a Client Service environment<\/li>\n<\/ul>\n
The Skills you bring:<\/em><\/strong><\/p>\n
\n
Excellent organizational skills and strong attention to detail & accuracy<\/li>\n
Outstanding client service abilities to include professional phone manner. Natural tendency toward client centric philosophies.<\/li>\n
Ability to prioritize work and multitask inside a dynamic environment with high energy<\/li>\n
Excellent written and oral communication skills, with an outstanding ability to communicate ideas and information clearly<\/li>\n
Comprehension skills with abilities to listen and understand information\/ideas presented<\/li>\n
Exceptional computer skills to include Microsoft windows, Word, Excel, Outlook and Internet resourcing<\/li>\n
Ability to work as part of a team and lead others while accomplishing personal, departmental and company goals<\/li>\n
Ability to evaluate a situation and make important decisions as necessary<\/li>\n
Problem solving and team building skills<\/li>\n
Works effectively in both group and independent settings<\/li>\n<\/ul>\n
Education: <\/em><\/strong><\/p>\n
\n
College degree or equivalent combination of education and\/or experience<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-BK1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4847078003,"title":"Vehicle Fulfillment Specialist","location":"Hooksett, NH","department":"Mobility Operations","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-06","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
The Vehicle Fulfillment Specialist will work with a variety of partners and vendors to support a world class delivery experience for our clients. They will manage the process of fulfillment including vehicle assignment, get ready of vehicles, dealership\/upfitter relationships, and develop expert level knowledge of vehicle specifications.<\/p>\n
<\/p>\n
Location: <\/em><\/strong>Merchants Fleet Headquarters in Hooksett NH<\/p>\n
<\/p>\n
What your Day looks like at Merchants!<\/em><\/strong><\/p>\n
\n
Manage availability of offsite fleet pool. Overseeing and managing the get ready of the vehicle through reconditioning, authorization of body work, vehicle compliance.<\/li>\n
Establish and maintain vendor network for courtesy deliveries, out of stock purchases, body work, reconditioning, transportation, and maintenance.<\/li>\n
Act as a liaison between Merchants and our dealership partners to fully own and manage the courtesy delivery process<\/li>\n
Professional communications with internal partners and external clients throughout logistics process including delivery and pickup.<\/li>\n
May need to make decisions that deviate from current process to ensure timely delivery of vehicles to client.<\/li>\n
Monitoring aging inventory and service to ensure departmental KPIs are being met<\/li>\n
Manage fulfillment of contracts including the assignment of assets and the confirmation of vehicle readiness<\/li>\n
Coordination of fleet compliance including registration and inspections<\/li>\n
Utilize CRM (Salesforce) and TSD software to document, manage and track client support of vehicle order and disposal actions<\/li>\n
Thrive in a very innovative, fast paced, and client-oriented business<\/li>\n
Validate and manage required process documentation<\/li>\n
Involvement with OEM reporting and status calls<\/li>\n
Work closely with the operations, purchasing, client service team members, and management.<\/li>\n
Other duties as requested to support the clients as well as the Mobility Leasing Division in meeting their corporate goals.<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
Extensive experience (minimum of 3-5 years) in the Fleet industry or equivalent in related industries<\/li>\n
Minimum of 3-5 years successful and extensive experience in a Client Service environment<\/li>\n
Experience in account management\/relationship management<\/li>\n<\/ul>\n
The Skills you Bring:<\/em><\/strong><\/p>\n
\n
Excellent organizational skills and strong attention to detail. Ability to focus on accuracy<\/li>\n
Outstanding client service abilities to include professional phone manner. Natural tendencies toward client centric philosophies.<\/li>\n
Ability to be flexible in an ever-changing environment<\/li>\n
Ability to prioritize work and multitask and succeed in a fast-paced environment<\/li>\n
Excellent written and oral communication skills, with outstanding ability to communicate ideas and information clearly and succinctly<\/li>\n
Comprehension skills as the ability to listen to and understand information and ideas presented through spoken words<\/li>\n
Exceptional computer skills to include Microsoft windows, Word, Excel, Outlook and Internet resourcing<\/li>\n
High energy<\/li>\n
Ability to work as part of a team and lead others while accomplishing personal, departmental and company goals<\/li>\n
Ability to evaluate a situation and make important decisions<\/li>\n
Problem solving and team building skills, works effectively in both group and independent settings<\/li>\n<\/ul>\n
Education: <\/em><\/strong><\/p>\n
\n
College degree or equivalent combination of education and\/or experience<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-BK1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"}]

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