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[{"id":4721010003,"title":"Application Analyst","location":"Hooksett, NH","department":"Tech - Business Systems","class":"jobs-collection-item","date_posted":"2021-09-23","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"

As Merchants Fleet\u2019s newest Application Analyst you will proactively communicate and collaborate with external and internal customers to analyze needs. You will successfully engage in multiple initiatives simultaneously and work independently with users to define concepts and requirements in relation to production support items. Your strong analytical and product management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirement will ensure your success. <\/p>\n

Location: <\/em><\/strong>Merchants HQ in Hooksett, NH<\/p>\n

<\/p>\n

What Your Day Looks Like:<\/em><\/strong> <\/p>\n

\n
Provide 2nd tier support for business systems applications within the enterprise. <\/li>\n
Develop recommendations for enhancing approaches for software support services. <\/li>\n
Perform root cause analysis and resolve faults and errors in applications. <\/li>\n
Collaborate with End Users to fully diagnose and understand issues or change requests in order to recommend suitable solutions. <\/li>\n
Design and develop processes and documentation for capturing requirements internal (business) and external (customer\/vendor) sources. <\/li>\n
Assist IT Operations in the identification and resolution of production and\/or applications development problems related to the use of the database management system software or utilities. <\/li>\n
Collaborate with off-shore resources and serve as a liaison between them and other teams <\/li>\n<\/ul>\n
The Experience You Bring:<\/em><\/strong> <\/p>\n
\n
Familiarity with systems design, programming, and oral and written communications. <\/li>\n
Experience in analyzing SQL queries, stored procedures, database views and other database objects. <\/li>\n
Three years\u2019 supporting and delivering business computer applications <\/li>\n
Knowledge of business processes and their interrelationships is desirable, and experience or specialized knowledge of the leasing industry in specific. <\/li>\n
Hands-on experience with any reporting tool is preferred <\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong> <\/p>\n
\n
Knowledge in SharePoint, Office 365 related tools, any ticketing system highly desired <\/li>\n
Ability to perform root cause analysis of issues and provide solutions wherever needed.  <\/li>\n<\/ul>\n
\n
Strong communication, preparation, and organizational skills. <\/li>\n
Drive to learn and manage in-house applications and services from front-end usage to back-end data structures. <\/li>\n
Effective in problem solving and multitasking. <\/li>\n
Knowledge of an ability to apply software support and troubleshooting methodologies. <\/li>\n<\/ul>\n
Your Education:<\/em><\/strong> <\/p>\n
\n
Bachelor's degree (preferably in Business Administration, Statistics, Mathematics, Accounting, or Computer Science), or equivalent work experience. <\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4277980003,"title":"Application Architect","location":"Remote","department":"Tech - Enterprise Architecture","class":"jobs-collection-item","date_posted":"2021-09-15","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":1,"city":"Hooksett","state":"NH","description":"
Do you enjoy solving business challenges through innovative technology? Do you enjoy working on cutting-edge, massively scalable services technology in a fast-paced team environment? Do you love working on industry-defining projects that move the needle?

At Merchants Fleet, we strive to hire the best minds in technology to innovate and build things to benefit our employees and customers. The intense focus we have on our customers is a large reason we are the nation\u2019s fastest growing fleet management company. Our Application Architects use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand.<\/p>\n
The challenges Application Architects solve at Merchants Fleet are big and impact thousands of customers across the country. Our path forward is not always easy, so we are selective about who joins us on this journey. There is a specific kind of person who thrives on taking software development challenges at Merchants Fleet \u2013 someone who is excited by the idea of helping create new products, features, and services from scratch while in a fast-paced environment. <\/p>\n
You will leverage your extensive experience in leading, implementing, and developing custom Microsoft and web-based applications to lead senior and junior level developers, analysts, and contractors who support applications including custom built applications, internal systems, databases, and reporting.<\/p>\n
You and your team will be building, configuring, and maintaining systems across the enterprise using emerging technologies and innovative solutions. You will take a leadership role in our agile process, mentor developers, pair program, unit test, and work with business customers on story development.<\/p>\n
If you\u2019re ready to ELEV8 your career, come join us on this journey, and help build the future with us!<\/p>\n
<\/p>\n
Key Job Responsibilities:<\/em><\/strong><\/p>\n
\n
Hands-on programming in multiple technologies (.NET Core\/C#, Angular 2+, TypeScript, Cloud)<\/li>\n
Promotes thorough unit testing<\/li>\n
Takes initiative to learn business and development processes with focus on delivering value to the company<\/li>\n
Responsible for code quality and implementing coding standards that continually improve the team\u2019s output<\/li>\n
Responsible for proof of concepts, spikes, and other R&D required to enable future development paradigms<\/li>\n
Work with business sponsors, business analysts, project managers and developers as a cohesive group<\/li>\n
Communicate with other Application and Enterprise Architects to identify issues and roadblocks well in advance of issues<\/li>\n
Communicate with the Project Manager(s) on upcoming changes, events, and schedules<\/li>\n
Commitment to creating quality deliverables on time and on budget<\/li>\n
Ability to translate business objectives into application architecture designs that are scalable, and support our enterprise architecture vision<\/li>\n
Collaborate with team members and the Enterprise Architect to define, mature, and roll-out design and development standards, processes, and tools<\/li>\n
Coach and mentor staff to develop a highly productive team<\/li>\n
Understanding of user story definition process to partner with stakeholders to develop user stories that can be easily comprehended by the business community<\/li>\n
Lead and inspire a team of analysts, developers, and contractors, providing feedback and direction on design and code reviews<\/li>\n
Travel up to 10% as necessary<\/li>\n<\/ul>\n
Key Attributes<\/strong><\/p>\n
Tech Leadership | Initiative | Fast Learner | Collaborative | Service Oriented | Hands-On<\/p>\n
Basic Qualifications:<\/em><\/strong><\/p>\n
\n
10+ years as a Senior Developer or Application Architect<\/li>\n
10+ years developing with .NET framework, specifically C#<\/li>\n
3+ years cloud development in Azure (highly preferred) or AWS<\/li>\n
2+ years of Angular 2+, React, Vue, Ember, or similar front-end platform<\/li>\n
2+ years of modern JavaScript frameworks, HTML, CSS, NodeJS<\/li>\n
Knowledge of OAUTH2<\/li>\n
Knowledge of relational databases (SQL Server) and NoSQL Databases.<\/li>\n
Understanding and exposure to multi-environment eco-systems<\/li>\n
Knowledge of Git and Pull Request SCM paradigms<\/li>\n
Experience with Agile project management, specifically SCRUM<\/li>\n
Strong critical thinking, decision making, troubleshooting and problem-solving skills<\/li>\n
Ability to communicate technical issues to non-technical audiences<\/li>\n
Ability to provide concise status updates to senior IT and business leadership<\/li>\n
Excellent debugging and troubleshooting skills<\/li>\n
Bachelor\u2019s degree in Computer Science, Information Technology, or related field<\/li>\n<\/ul>\n
Preferred Qualifications:<\/em><\/strong><\/p>\n
\n
NoSQL and graph data storage<\/li>\n
Lambda or Azure Function experience<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4379052003,"title":"Application Architect","location":"Hooksett, NH","department":"Tech - Enterprise Architecture","class":"jobs-collection-item","date_posted":"2021-09-15","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Do you enjoy solving business challenges through innovative technology? Do you enjoy working on cutting-edge, massively scalable services technology in a fast-paced team environment? Do you love working on industry-defining projects that move the needle?

At Merchants Fleet, we strive to hire the best minds in technology to innovate and build things to benefit our employees and customers. The intense focus we have on our customers is a large reason we are the nation\u2019s fastest growing fleet management company. Our Application Architects use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand.<\/p>\n
The challenges Application Architects solve at Merchants Fleet are big and impact thousands of customers across the country. Our path forward is not always easy, so we are selective about who joins us on this journey. There is a specific kind of person who thrives on taking software development challenges at Merchants Fleet \u2013 someone who is excited by the idea of helping create new products, features, and services from scratch while in a fast-paced environment. <\/p>\n
You will leverage your extensive experience in leading, implementing, and developing custom Microsoft and web-based applications to lead senior and junior level developers, analysts, and contractors who support applications including custom built applications, internal systems, databases, and reporting.<\/p>\n
You and your team will be building, configuring, and maintaining systems across the enterprise using emerging technologies and innovative solutions. You will take a leadership role in our agile process, mentor developers, pair program, unit test, and work with business customers on story development.<\/p>\n
If you\u2019re ready to ELEV8 your career, come join us on this journey, and help build the future with us!<\/p>\n
<\/p>\n
Key Job Responsibilities:<\/em><\/strong><\/p>\n
\n
Hands-on programming in multiple technologies (.NET Core\/C#, Angular 2+, TypeScript, Cloud)<\/li>\n
Promotes thorough unit testing<\/li>\n
Takes initiative to learn business and development processes with focus on delivering value to the company<\/li>\n
Responsible for code quality and implementing coding standards that continually improve the team\u2019s output<\/li>\n
Responsible for proof of concepts, spikes, and other R&D required to enable future development paradigms<\/li>\n
Work with business sponsors, business analysts, project managers and developers as a cohesive group<\/li>\n
Communicate with other Application and Enterprise Architects to identify issues and roadblocks well in advance of issues<\/li>\n
Communicate with the Project Manager(s) on upcoming changes, events, and schedules<\/li>\n
Commitment to creating quality deliverables on time and on budget<\/li>\n
Ability to translate business objectives into application architecture designs that are scalable, and support our enterprise architecture vision<\/li>\n
Collaborate with team members and the Enterprise Architect to define, mature, and roll-out design and development standards, processes, and tools<\/li>\n
Coach and mentor staff to develop a highly productive team<\/li>\n
Understanding of user story definition process to partner with stakeholders to develop user stories that can be easily comprehended by the business community<\/li>\n
Lead and inspire a team of analysts, developers, and contractors, providing feedback and direction on design and code reviews<\/li>\n
Travel up to 10% as necessary<\/li>\n<\/ul>\n
Key Attributes<\/strong><\/p>\n
Tech Leadership | Initiative | Fast Learner | Collaborative | Service Oriented | Hands-On<\/p>\n
Basic Qualifications:<\/em><\/strong><\/p>\n
\n
10+ years as a Senior Developer or Application Architect<\/li>\n
10+ years developing with .NET framework, specifically C#<\/li>\n
3+ years cloud development in Azure (highly preferred) or AWS<\/li>\n
2+ years of Angular 2+, React, Vue, Ember, or similar front-end platform<\/li>\n
2+ years of modern JavaScript frameworks, HTML, CSS, NodeJS<\/li>\n
Knowledge of OAUTH2<\/li>\n
Knowledge of relational databases (SQL Server) and NoSQL Databases.<\/li>\n
Understanding and exposure to multi-environment eco-systems<\/li>\n
Knowledge of Git and Pull Request SCM paradigms<\/li>\n
Experience with Agile project management, specifically SCRUM<\/li>\n
Strong critical thinking, decision making, troubleshooting and problem-solving skills<\/li>\n
Ability to communicate technical issues to non-technical audiences<\/li>\n
Ability to provide concise status updates to senior IT and business leadership<\/li>\n
Excellent debugging and troubleshooting skills<\/li>\n
Bachelor\u2019s degree in Computer Science, Information Technology, or related field<\/li>\n<\/ul>\n
Preferred Qualifications:<\/em><\/strong><\/p>\n
\n
NoSQL and graph data storage<\/li>\n
Lambda or Azure Function experience<\/li>\n<\/ul>\n
*This position is not available in Colorado.<\/p>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4407883003,"title":"Customer Service - (Client Experience Associate)","location":"Hooksett, NH","department":"Client Experience","class":"jobs-collection-item","date_posted":"2021-09-15","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Your amazing Client Service orientation will assure your success as Merchants Fleet\u2019s newest Account Associate. You will support Merchants Fleet clients and the Client Experience team, providing account support and administrative duties that fulfill the timely and accurate delivery of Merchants Fleet services. Your primary focus is to provide responsiveness and problem resolution in all Fleet Management areas that directly impact the client via the Call Center and Bold Chat. <\/p>\n
Location:<\/em><\/strong> Merchants Fleet Headquarters in Hooksett, NH<\/p>\n
  <\/p>\n
What Your Day Looks Like:<\/em><\/strong> <\/p>\n
\n
Provide support to the Client Experience team, to drive exceptional client experience.<\/li>\n
Support incoming\/outgoing calls\/emails\/live chat pertaining to questions on Merchants leased vehicles and all enrolled services<\/li>\n
Administer client fleet policy in an efficient and professional manner<\/li>\n
Provide support to accounts within the Merchants Portfolio, ensuring all requests and timelines are precisely managed<\/li>\n
Effectively resolve client concerns and provide pro-active client support<\/li>\n
Possess and utilize in depth knowledge of leasing programs, service offerings, workflow and processes in day to day interactions.<\/li>\n
Thrive in a fast paced, client-oriented business<\/li>\n
Utilize CRM software to document, manage and track client support and vehicle transactions.<\/li>\n
Execute within Client Experience Service level Agreements (SLA\u2019s)<\/li>\n
Effectively utilize TotalView (internal system) in day to day support of client(s)<\/li>\n
Collaborate with team members from across the organization to drive all client deliverables<\/li>\n
Act as a liaison between sales and clients with all Merchants departments<\/li>\n
Fulfill the Mission and Values of the organization.<\/li>\n
Recommend improved processes to fulfill the goals of the Client Experience Team<\/li>\n
Provide administrative support to the Client Experience team in times when needed to fulfill Merchants Fleet Management Strategic Initiatives<\/li>\n
Other special projects or duties as determined by department management<\/li>\n<\/ul>\n
The Skills, Experience and Education You Bring:<\/em><\/strong> <\/p>\n
\n
Excellent organizational skills, strong attention to detail with an ability to focus on accuracy while managing multiple tasks and projects simultaneously<\/li>\n
Exceptional verbal, written, presentation, project management and interpersonal skills<\/li>\n
High energy, as well as a pleasant and professional demeanor<\/li>\n
Excellent client service approach to problem solving<\/li>\n
Ability to nurture and work in a team environment as well as ability to work independently with self-motivation<\/li>\n
Ability to work as part of a team while accomplishing departmental and corporate goals<\/li>\n
Advanced computer skills in CRM, Total View and Microsoft Suite<\/li>\n
Must be able to work overtime as required<\/li>\n
5+ years in environment requiring strong communication and client service skills<\/li>\n
HS Diploma or Equivalent<\/li>\n<\/ul>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4588823003,"title":"Director, Corporate Marketing","location":"Hooksett, NH","department":"Corporate Marketing","class":"jobs-collection-item","date_posted":"2021-09-24","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
If you have ever wanted the chance to tell an untold story of a fast-growing, transformational company, and bring that story to life, then you should consider our Director of Corporate Marketing position. We are seeking a seasoned marketing leader to join our fast-paced team, ready to make an impact and further develop the public profile of our company. In this cross-functional leadership position, you will have the opportunity to contribute to business plans and lead public relations, corporate & culture events, executive branding, corporate communications, and our prestigious Client Advisory Board\u2014with two employees reporting to you directly. Every day, you will be able to impact our employees, our clients, and our success. We are looking for someone who is ready for a fun challenge on a supportive team. You will report to the Vice President of Marketing & Innovation and work with internal cross-functional teams, including executive management, field marketing, innovation, electrification, and product development.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Merchants Fleet Headquarters in Hooksett, NH<\/p>\n
<\/p>\n
This is what your day looks like:<\/em><\/strong><\/p>\n
\n
Lead corporate marketing strategy & planning<\/li>\n
Lead public relations efforts, to include managing external agency, PR strategy, awards, media relations, placements, news, speaking events, and other PR activities promoting the wide range of work or the company<\/li>\n
Proactively uncover compelling stories that align with the company\u2019s key priorities, including promoting our growth, expertise and thought leadership<\/li>\n
Manage incoming media inquiries<\/li>\n
Lead corporate communications through email, digital, presentations, and events<\/li>\n
Coordinate with colleagues to drive a consistent company narrative<\/li>\n
Drive content, including press releases, thought leadership, messaging, presentations, executive briefing materials and more<\/li>\n
Support CEO and executive brand & communications to include pitching, articles, keynotes, social media, media interview preparation & documents, and external communications<\/li>\n
Lead corporate events to include strategic events, client & industry events, employee events, and holidays<\/li>\n
Lead execution of Client Advisory Board members and events<\/li>\n
Oversee company contact information and update systems as needed<\/li>\n
Oversee the Merchants culture group and various community projects<\/li>\n
Lead various special projects as determined by Vice President of Marketing & Innovation<\/li>\n
Coach and develop team members to grow talent<\/li>\n
Prudently manage business expenditures incurred while conducting job responsibilities<\/li>\n<\/ul>\n
The Skills you bring:<\/em><\/strong><\/p>\n
\n
Strong verbal and written skills are required with a wide range of levels up to and including \u201cC\u201d level executives<\/li>\n
Ability to translate complex concepts into compelling narratives for a wide range of audiences<\/li>\n
Ability to work with executive leadership<\/li>\n
Ability to foster relationships and maintain connections with internal & external partners<\/li>\n
Ability to think critically, asking probing questions and anticipating and addressing gaps\/needs<\/li>\n
Ability to learn and utilize proprietary company software and on-line web based tools employed by the company<\/li>\n
Effective presentation & productivity skills<\/li>\n
Ability to be assertive, lead, and manage tasks diligently<\/li>\n
Passion for driving change<\/li>\n
Solutions-oriented and ownership mindset required <\/li>\n<\/ul>\n
The Expertise and Education You Have:<\/em><\/strong><\/p>\n
\n
5-10 years of experience in a marketing leadership role<\/li>\n
Proven experience in public relations, Strong media contacts and relationships, with a record of success in securing media placements in top-tier marketing trade and business publications<\/li>\n
Excellent cross-group collaboration and organizational skills<\/li>\n
High attention to detail and experience managing more than one project at any given time<\/li>\n
Proficiency in Word, Excel, and PowerPoint  <\/li>\n
A college degree in a Marketing, Events or Communications degree program preferred<\/li>\n<\/ul>\n
Our preferred Expertise:<\/strong><\/p>\n
\n
Excellent relationships with media<\/li>\n
Ability to write thought leadership articles<\/li>\n
Experience in event management<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4675545003,"title":"Director of ESG Innovation","location":"Hooksett, NH","department":"Innovation Office","class":"jobs-collection-item","date_posted":"2021-09-24","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
\n
Are you interested in making a difference in a values-driven organization?<\/li>\n
Would you jump at the chance to drive sustainable business practices at a company?<\/li>\n
Do you enjoy cross-functional work and collaboration?<\/li>\n
Would you enjoy the opportunity to have an impact on the future of transportation?<\/li>\n<\/ul>\n
If you said yes to any of these, keep reading!<\/p>\n
Merchants Fleet is seeking a Director of ESG Innovation to facilitate the development of ESG strategy and oversee innovation initiatives. In this new role, the Director of ESG Innovation will focus on reviewing, researching, maintaining, facilitating, documenting, developing, and executing a variety of ESG & innovation programs by collaborating across multiple functions, including fleet operations, mobility operations, HR, marketing, finance, credit, legal and sales. The Director will work closely with the CEO to develop and articulate ESG strategy, develop goals, track improvements, and report to key stakeholders. You will have the opportunity to build a new function and drive your own creative work, with a supportive team.<\/p>\n
Location:<\/em><\/strong> Merchants Fleet Headquarters in Hooksett, NH<\/p>\n
<\/p>\n
What Your Day will look like:<\/em><\/strong><\/p>\n
\n
Facilitate development of ESG strategy across cross-functional departments, including the development of selection criteria for ESG initiatives, project planning and tracking of implementation progress and costs<\/li>\n
Collaborate with CEO & executive leadership team to develop ESG vision<\/li>\n
Develop and gain internal support for vision, strategy, and operational plan for Merchants ESG initiative<\/li>\n
Work collaboratively across the organization to identify ESG in practice and improve practices, documentation, and impact.<\/li>\n
Environmental \u2013 supporting development of sustainability plan<\/li>\n
Social \u2013 capturing social focus in organization<\/li>\n
Governance \u2013 capturing governance in the organization<\/li>\n
Lead development of Merchants ESG report for internal and external parties, including articulating goals and measuring success<\/li>\n
Work across departments to provide input on KPI\u2019s relating to ESG initiatives to include environmental impact; diversity, equity and inclusion initiatives; community involvement and charitable sponsorships<\/li>\n
Research ESG disclosure trends and perform benchmarking analysis<\/li>\n
Enhance existing documentation and improve disclosure materials<\/li>\n
Facilitate innovation initiatives across the organization; oversee projects and research<\/li>\n
Represent Merchants in the ESG field, build relationships, attend & speak at events<\/li>\n
Respond to RFPs related to ESG matters<\/li>\n<\/ul>\n
The Skills you Bring:<\/em><\/strong><\/p>\n
\n
Facilitation & plan development<\/li>\n
Strategic & critical thinking<\/li>\n
Analytical & strategic problem-solving<\/li>\n
Consulting & change management<\/li>\n
Complex project planning<\/li>\n
Communication<\/li>\n
Passion for driving change<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
5-8 years of demonstrated relevant experience leading & facilitating strategic projects or programs from start to completion<\/li>\n
Demonstrated experience in leading cross-functional teams and gaining executive support<\/li>\n
Proven experience managing complex projects with detailed schedules, tasks, milestones, and metrics\/reporting<\/li>\n
Subject matter expertise in ESG strategy<\/li>\n
Experience working with projects in multiple domains or functions<\/li>\n
Proficiency in Word, Excel, and PowerPoint<\/li>\n<\/ul>\n
Preferred:<\/p>\n
\n
Certification as a project management professional (PMP)<\/li>\n
Experience working with project management software (i.e. Asana)<\/li>\n
Experience with Design Thinking methodology or other innovation frameworks<\/li>\n
Prior experience in organizational process improvement, change management, innovation or related area preferred<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
BA\/BS in Business, Marketing, HR, Engineering, Sustainability, or similar field required; MBA preferred<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4419641003,"title":"Director, Strategic Partnerships","location":"Hooksett, NH","department":"Innovation Office","class":"jobs-collection-item","date_posted":"2021-09-24","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
- Do you thrive off of initiating and building new organizational opportunities & mutually beneficial relationships?<\/p>\n
- Do you enjoy emerging technology and new product offerings?<\/p>\n
- Do you love seeking and working with startups and other businesses?<\/p>\n
- Are you motivated by the impact of executing go-to-market strategies & projects?<\/p>\n
- Are you interested in working for an organization that moves quickly?<\/p>\n
If you said yes to any these, keep reading!<\/p>\n
<\/p>\n
The Marketing & Innovation Department at Merchants Fleet is seeking a Director of Strategic Partnerships to join our rapidly growing company. In this new position on our team, you will have the opportunity to develop and manage core external business relationships to expand our company\u2019s ecosystem of partner organizations, as well as bring on new mutually beneficial relationships. This position will identify opportunities that align to strategic priorities, facilitate collaboration between Merchants stakeholders and external parties, execute partnership agreements that meet current and future objectives, and foster those relationships to ensure continued mutual benefit, to include monetizing the opportunities.<\/p>\n
This position will bring to life co-developed offerings with partners that expand services available to Merchants clients in the logistics market, including new-to-market products & services, pilot programs, revenue & product opportunities, and joint sales channels.<\/p>\n
Location:<\/strong> Merchants Fleet Headquarters in Hooksett, NH<\/p>\n
<\/p>\n
Key Responsibilities:<\/strong><\/p>\n
\n
Work with Merchants departments to identify needs and match external opportunities with internal products, services, and technology roadmaps<\/li>\n
Work with the Innovation Team to research and explore emerging technologies, products, and services that could benefit Merchants clients<\/li>\n
Engage with startups, small, and large companies to identify areas of common interest and establish commercial agreements<\/li>\n
Analyze and assess the partner\u2019s services, technologies or other resources that can contribute to the Merchants logistics ecosystem and evaluate their long-term viability, including their business operations, financial performance and commercial prospects<\/li>\n
Identify, source, evaluate, model, negotiate and structure strategic partnerships and licensing transactions, with referral and revenue opportunities<\/li>\n
Manage the partner life-cycle end to end to maintain adherence to contractual commitments, alignment of resources, and overall relationship objectives<\/li>\n
Collaborate with all areas of Merchants\u2019 business on the internal development and implementation\/advancement of the partnership ecosystem strategy<\/li>\n
Negotiate deal terms, prepare briefing summaries and presentations highlighting risks and opportunities for executive decision-makers<\/li>\n
Be the \u201cVoice of the Partner\u201d in internal meetings, gather feedback from partners to strengthen our relationship, and be their go-to resource on our team<\/li>\n
Champion co-marketing and co-selling opportunities, build joint referral programs, facilitate press coverage of the partnership<\/li>\n
Continually monitor partnerships to ensure they result in meaningful solutions that add value to our partner ecosystem and clients<\/li>\n<\/ul>\n
Skills:<\/strong><\/p>\n
\n
Communication<\/li>\n
Facilitation<\/li>\n
Negotiation<\/li>\n
Business Development<\/li>\n
Collaboration & Relationship Building<\/li>\n
Strategic Thinking<\/li>\n
Financial Literacy<\/li>\n<\/ul>\n
Experience:<\/strong><\/p>\n
Qualifications<\/em><\/p>\n
\n
6+ years of experience in business development and relationship building<\/li>\n
Experience building partnership relationships with global, product, technology or service companies<\/li>\n
Experience building relationships with internal and external stakeholders<\/li>\n
Understanding of partner, technology or products & service ecosystems<\/li>\n
Experience developing project plans and bringing strategic projects to execution<\/li>\n
Proven ability to lead and execute multiple time-sensitive projects & partnership relationships at once<\/li>\n
Communication, presentation, and influencing skills, with familiarity and fluency in technical concepts and associated language<\/li>\n
Proficiency in Word, Excel, and PowerPoint<\/li>\n
Willingness to travel occasionally<\/li>\n<\/ul>\n
Preferred:<\/em><\/p>\n
\n
Expertise in emerging technologies a plus<\/li>\n
Prior experience in organizational process improvement, change management, innovation or related area a plus<\/li>\n<\/ul>\n
Education:<\/strong><\/p>\n
\n
BA\/BS required; Master\u2019s Degree preferred (preferably IT or Business field)<\/li>\n
PMP (Project Management Professional) Certification a plus<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 130,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4530945003,"title":"Electric Vehicle Grants & Funding Analyst","location":"Hooksett, NH","department":"Fleet Consulting","class":"jobs-collection-item","date_posted":"2021-09-15","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Work closely with our Electrify Fleet team members to collect and build out our internal knowledge base on available incentives and grants applicable to electric vehicles, charging equipment and energy services.<\/p>\n
Location:<\/em><\/strong> Merchants Fleet Headquarters in Hooksett, NH<\/p>\n
Salary Range:<\/em><\/strong> $60,000 to $80,000<\/p>\n
<\/p>\n
What your day will look like:<\/em><\/strong><\/p>\n
\n
Develop a comprehensive database of municipal, state & federal level incentives, grants and other financial, and non-financial instruments that are available to foster electrification<\/li>\n
Develop and maintain timelines, applicability matrices and application guidelines to apply for and secure incentives and grants<\/li>\n
Work closely with Marketing team to publish customer facing publications on grants and incentives<\/li>\n
Be the internal subject matter specialist in the EV & EV infrastructure grants and incentives space<\/li>\n
Participate in client meetings, educate, coach and when necessary support clients actions to secure incentives and grants<\/li>\n<\/ul>\n
The Skills you bring:<\/em><\/strong><\/p>\n
\n
Prior experience in similar capacity with history of funding success<\/li>\n
Demonstrated experience in tracking the ever-changing incentives landscape \u2013 hands on experience required<\/li>\n
Demonstrated experience interfacing with state, federal, municipal and\/or utility companies while pursuing and securing incentives<\/li>\n
Ability to summarize complex application guidelines for executive decision making<\/li>\n
Ability to work in a fast paced, highly collaborative environment with focus on meeting timelines and deadlines<\/li>\n
Prior experience collecting and assembling information from within an organization to support grants and incentives applications is highly preferred<\/li>\n
Ability to support proposal writing, reviews and publications<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
2+ years in the incentives, grants landscape, ideally closely related with Electrification of transportation sector<\/li>\n<\/ul>\n
Education:<\/em><\/strong> Associates Degree or higher <\/em><\/p>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 130,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4684806003,"title":"Executive Public Relations Specialist","location":"Hooksett, NH","department":"Corporate Marketing","class":"jobs-collection-item","date_posted":"2021-09-24","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
\n
Would you love to work at a fast growing organization and make a big impact?<\/li>\n
Would you jump at the chance to work directly with an award-winning CEO?<\/li>\n
Are you passionate about marketing and bringing content to life?<\/li>\n
Do you enjoy managing a projects and always having something new to do?<\/li>\n<\/ul>\n
If you said yes to any these, keep reading!<\/p>\n
The Marketing Department at Merchants Fleet is seeking a highly motivated marketer to join our team at a rapidly growing fast paced company.<\/p>\n
The Executive Communications Specialist serves a vital role in amplifying the brand of the Merchants Fleet CEO in a new market. The primary responsibilities of this team member are to serve as a project leader on all CEO content and marketing materials - distributing and coordinating highly impactful stories, presentations, and content to drive business, gain attention, and elevate brand equity.<\/p>\n
You will report to our Director of Corporate Marketing and work directly with our CEO, as well as the VP of Marketing & Innovation and the entire marketing team.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Merchants Fleet Headquarters in Hooksett, NH<\/p>\n
<\/p>\n
What your day will look like:<\/em><\/strong><\/p>\n
\n
Serve as the CEO\u2019s go-to resource for all CEO marketing initiatives to include company communications, board communications, presentation development, content reuse, content development, award submissions, public appearances, media relations, and more<\/li>\n
Prepare, organize, and maintain CEO content & appearance schedule<\/li>\n
Maintain all CEO online content storage such as photos, written materials, presentations, and more in an organized format<\/li>\n
Coordinate & update online presence to include website & digital management, social media channels, emails<\/li>\n
Create, manage and grow CEO presence across social media channels including Twitter, Instagram, Facebook, and LinkedIn; schedule weekly social media activities and post<\/li>\n
Lead a project to take current CEO content and expand into other formats<\/li>\n
Book and manage all CEO speaker events, seek new opportunities for CEO presentations<\/li>\n
Support and maintain the CEO voice across the company, clients, key stakeholders, and a broader external audience<\/li>\n
Lead and support content creation for key documents including board & financial presentations, client communications, company presentations, and others<\/li>\n
Edit all CEO communications, occasionally create first drafts and other writing support, working collaboratively with corporate communications<\/li>\n
Collaborate with internal partners in finance, HR, marketing and the leadership team to support CEO content development & other projects<\/li>\n
Lead various special projects as determined by CEO<\/li>\n
Assist in public relations efforts to include award submissions, press releases, and more occasionally requested by VP<\/li>\n<\/ul>\n
The Skills you bring:<\/em><\/strong><\/p>\n
\n
Exceptional verbal and written skills are required with a wide range of levels up to and including \u201cC\u201d level personnel<\/li>\n
Ability to work in PowerPoint with a design eye<\/li>\n
Ability to work with CEO and respond quickly to requests<\/li>\n
Proactively identify content gaps and opportunities and create needed content<\/li>\n
Ability to lead content related projects, ensuring timeline\/project plan is met and communicating with others as needed<\/li>\n
Ability to maximize content through internal and external channels<\/li>\n
Excellent time management skills and ability to manage multiple projects<\/li>\n
Meticulous attention to detail with a creative eye<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
2-5 years of experience in marketing, administration, communications, or related field<\/li>\n
Experience in project managing content pieces to meet publishing deadlines<\/li>\n
Experience creating engaging marketing content<\/li>\n
Excellent cross-group collaboration and organizational skills<\/li>\n
Interpersonal, written and verbal communication skills<\/li>\n
Proficiency in Word, Excel, and PowerPoint<\/li>\n<\/ul>\n
Preferred:<\/p>\n
\n
Exposure to Adobe InDesign, Adobe Illustrator, Photoshop<\/li>\n
Proficiency in social media applications and metrics<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Bachelor\u2019s degree in Marketing, Administration, Communications or English or relevant area; or relevant experience <\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4731011003,"title":"Fleet Maintenance Non-Technical (NT) Specialist","location":"Remote","department":"Fleet Maintenance","class":"jobs-collection-item","date_posted":"2021-09-24","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":1,"city":"Hooksett","state":"NH","description":"
Your superior customer service and organizational skills will ensure your success as you provide operational support to the Maintenance Team at Merchants Fleet. Your day-to-day responsibilities include fulfilling our clients\u2019 needs and supporting our product offerings.  You will collaborate with business partners to drive continuous operational improvements that add value to Merchants clients and the contact center team.  <\/p>\n
<\/p>\n
Location:<\/strong> Merchants HQ in Hooksett, NH \/ Innovation Center in Rosemont, NH \/ Remote <\/p>\n
<\/p>\n
What Your Day Looks Like:<\/em><\/strong> <\/p>\n
\n
Monitoring and responding to inbound inquiry e-mail folder <\/li>\n
Monitor and facilitate maintenance repair order follow-up process <\/li>\n
Complete outbound phone calls to repair vendors and document current repair status  <\/li>\n
Assist with creation of \u201cRecord Only\u201d service purchase orders completed on Merchants managed assets <\/li>\n
Periodically handle inbound phone calls for maintenance and other ancillary products, as needed <\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong> <\/p>\n
\n
Strong written and verbal communication skills with excellent listening skills <\/li>\n
Strong time management and organizational skills <\/li>\n
Ability to efficiently and effectively work in a fast-paced environment <\/li>\n
Attention to detail, team mentality, and a positive attitude <\/li>\n<\/ul>\n
Your Experience and Education:<\/em><\/strong> <\/p>\n
\n
Proficient in Microsoft Word, Microsoft Excel, Microsoft Outlook <\/li>\n
2+ years of prior experience in Fleet Management\/Automotive\/Contact Center industry highly preferred <\/li>\n
Active ASE Certifications \/ ICAR Certifications \/ NAFA Certifications a plus <\/li>\n
Salesforce and Azure DevOps experience highly desired <\/li>\n
BA\/BS degree preferred <\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4730971003,"title":"Fleet Maintenance Non-Technical (NT) Specialist","location":"Hooksett, NH","department":"Fleet Maintenance","class":"jobs-collection-item","date_posted":"2021-09-24","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Your superior customer service and organizational skills will ensure your success as you provide operational support to the Maintenance Team at Merchants Fleet. Your day-to-day responsibilities include fulfilling our clients\u2019 needs and supporting our product offerings.  You will collaborate with business partners to drive continuous operational improvements that add value to Merchants clients and the contact center team.  <\/p>\n
<\/p>\n
Location:<\/strong> Merchants HQ in Hooksett, NH \/ Innovation Center in Rosemont, NH \/ Remote <\/p>\n
<\/p>\n
What Your Day Looks Like:<\/em><\/strong> <\/p>\n
\n
Monitoring and responding to inbound inquiry e-mail folder <\/li>\n
Monitor and facilitate maintenance repair order follow-up process <\/li>\n
Complete outbound phone calls to repair vendors and document current repair status  <\/li>\n
Assist with creation of \u201cRecord Only\u201d service purchase orders completed on Merchants managed assets <\/li>\n
Periodically handle inbound phone calls for maintenance and other ancillary products, as needed <\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong> <\/p>\n
\n
Strong written and verbal communication skills with excellent listening skills <\/li>\n
Strong time management and organizational skills <\/li>\n
Ability to efficiently and effectively work in a fast-paced environment <\/li>\n
Attention to detail, team mentality, and a positive attitude <\/li>\n<\/ul>\n
Your Experience and Education:<\/em><\/strong> <\/p>\n
\n
Proficient in Microsoft Word, Microsoft Excel, Microsoft Outlook <\/li>\n
2+ years of prior experience in Fleet Management\/Automotive\/Contact Center industry highly preferred <\/li>\n
Active ASE Certifications \/ ICAR Certifications \/ NAFA Certifications a plus <\/li>\n
Salesforce and Azure DevOps experience highly desired <\/li>\n
BA\/BS degree preferred <\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4686364003,"title":"Inventory Specialist","location":"Hooksett, NH","department":"Service","class":"jobs-collection-item","date_posted":"2021-09-17","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Description:<\/em><\/strong> The Asset Management Specialist will work with a variety of partners and vendors to provide a world class delivery experience for our clients. They will manage the process of fulfillment including vehicle assignment, scheduling delivery, vehicle preparation, and transition of completed deal to Administration team.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Merchants Automotive Group in Hooksett, NH<\/p>\n
<\/p>\n
Key Responsibilities:<\/em><\/strong><\/p>\n
\n
Manage availability of offsite fleet pool.<\/li>\n
Oversee the get ready of the vehicle through reconditioning, authorization of body work, and vehicle compliance.<\/li>\n
Establish and maintain vendor network for courtesy deliveries, out of stock purchases, body work, reconditioning, transportation, and maintenance.<\/li>\n
Monitor and track vehicle logistics requests.<\/li>\n
Resolve issues and provide regular communication with appropriate parties.<\/li>\n
May need to make decisions that deviate from current process to ensure timely delivery of vehicles to client.<\/li>\n
Manage fulfillment of contracts including the assignment of assets and the coordination of asset delivery to the destination.<\/li>\n
Coordination of fleet compliance including registration and inspections<\/li>\n
Utilize CRM (Salesforce) and TSD software to document, manage and track client support of vehicle order and disposal actions<\/li>\n
Work closely with the operations, purchasing, client service team members, and management.<\/li>\n<\/ul>\n
Experience:<\/em><\/strong><\/p>\n
\n
Prior experience in the Fleet industry or equivalent in related industries<\/li>\n<\/ul>\n
Skills:<\/em><\/strong><\/p>\n
\n
Excellent organizational skills and strong attention to detail <\/li>\n
Outstanding client service abilities<\/li>\n
Ability to prioritize work and multitask and succeed in a fast-paced environment<\/li>\n
Excellent written and oral communication skills, with outstanding ability to communicate ideas and information clearly and succinctly<\/li>\n
Exceptional computer skills to include Microsoft windows, Word, Excel, Outlook and more<\/li>\n<\/ul>\n
Education: <\/em><\/strong><\/p>\n
\n
High school diploma<\/li>\n<\/ul>\n
<\/p>\n
Join one of New Hampshire's BEST<\/strong> Companies to Work For winner in 2015, 2016, 2017, 2018, 2019, and 2020 as well as BEST Automotive Dealership voted 21 years in a row by GKM National. Merchants Fleet & Merchants Auto join forces to become the nation's #1 source for Commercial Vehicles.<\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4731010003,"title":"Light Duty Fleet Maintenance Technician","location":"Hooksett, NH","department":"Fleet Maintenance","class":"jobs-collection-item","date_posted":"2021-09-24","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Your expertise in Vehicle repair and your attention to detail will ensure your success as a Fleet Maintenance Technical Specialist. You will provide support (and superior customer service) to our Fleet Maintenance Program clients. In addition, you will execute tasks needed to fulfill our clients\u2019 needs for services. <\/p>\n
\u202f<\/em><\/p>\n
What Your Day Looks Like:<\/em><\/strong> <\/p>\n
\u202fYou will:<\/strong> <\/p>\n
\n
Provide targeted support via phone or e-mail to our vendors, fleet managers, drivers and internal departments <\/li>\n
Coordinate all maintenance related items for fleet vehicles: review and authorize repairs, locate repair facilities and communicate with drivers, etc. <\/li>\n
Control transactions and effectively direct vendors to perform work to our standards <\/li>\n
Pursue warranty recovery on behalf of Merchants Fleet and our clients <\/li>\n
Communicate with key stakeholders and contact our clients for authorization when repairs exceed the approval limit <\/li>\n
Notify the client, customer service representative, and assigned sales executive when work is declined for clients enrolled in our full maintenance program <\/li>\n
Maintain and nurture relationships with our clients and vendors <\/li>\n
Stay informed on status of vehicles through interaction with other departments <\/li>\n
Ensure vehicle safety and troubleshoot problems to ensure drivers are minimally inconvenienced when a breakdown occurs <\/li>\n
Consult with our clients on technical and mechanical issues as well as work with our sales team to recommend appropriate cycle policies for fleet vehicles <\/li>\n
Serve as an internal expert and industry resource for maintenance related issues. Participate in pricing and cost of ownership research <\/li>\n
Support systems testing of new technology enhancements as needed <\/li>\n
Participate in key projects to enhance the operations of our products and delivery of information to our clients including but not limited to: <\/li>\n
Monitoring of manufacturer recalls, identification of possibly affected vehicles and issuance of notifications to the appropriate parties <\/li>\n
Registration and maintenance of units with centralized billing vendors including the Ford Fleet Care and GM National Fleet Programs <\/li>\n
Cross-train other departments such as Client Experience in Fleet Maintenance product related subject matter enabling effective response to client requests or issues. <\/li>\n
Troubleshoot and resolve any challenges that may occur with products\/services in collaboration with the Fleet Products Management and Client Experience Teams <\/li>\n
Additional projects and\/or duties as assigned <\/li>\n<\/ul>\n
Your Experience and Expertise:<\/em><\/strong> <\/p>\n
\n
2+ years of prior experience working within Fleet Industry strongly preferred <\/li>\n
Active ASE Certifications <\/li>\n
Associates Degree in Automotive related field preferred\u202f <\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong> <\/p>\n
\n
Excellent organizational skills and strong attention to detail <\/li>\n
Proficient Computer Skills <\/li>\n
Outstanding customer service abilities and professional phone manner <\/li>\n
Ability to prioritize work and multi-task in a dynamic environment <\/li>\n
Ability to effectively communicate with a wide range of client contacts from clerical to Executive level, both verbally and in written format <\/li>\n
High energy, as well as a pleasant and professional demeanor <\/li>\n
Aptitude in decision making and problem-solving <\/li>\n
Ability to work as part of a team while accomplishing departmental and company goals <\/li>\n
Self-motivated individual able to work independently with little direction <\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4731002003,"title":"Light Duty Fleet Maintenance Technician","location":"Remote","department":"Fleet Maintenance","class":"jobs-collection-item","date_posted":"2021-09-24","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":1,"city":"Hooksett","state":"NH","description":"
Your expertise in Vehicle repair and your attention to detail will ensure your success as a Fleet Maintenance Technical Specialist. You will provide support (and superior customer service) to our Fleet Maintenance Program clients. In addition, you will execute tasks needed to fulfill our clients\u2019 needs for services. <\/p>\n
\u202f<\/em><\/p>\n
What Your Day Looks Like:<\/em><\/strong> <\/p>\n
\u202fYou will:<\/strong> <\/p>\n
\n
Provide targeted support via phone or e-mail to our vendors, fleet managers, drivers and internal departments <\/li>\n
Coordinate all maintenance related items for fleet vehicles: review and authorize repairs, locate repair facilities and communicate with drivers, etc. <\/li>\n
Control transactions and effectively direct vendors to perform work to our standards <\/li>\n
Pursue warranty recovery on behalf of Merchants Fleet and our clients <\/li>\n
Communicate with key stakeholders and contact our clients for authorization when repairs exceed the approval limit <\/li>\n
Notify the client, customer service representative, and assigned sales executive when work is declined for clients enrolled in our full maintenance program <\/li>\n
Maintain and nurture relationships with our clients and vendors <\/li>\n
Stay informed on status of vehicles through interaction with other departments <\/li>\n
Ensure vehicle safety and troubleshoot problems to ensure drivers are minimally inconvenienced when a breakdown occurs <\/li>\n
Consult with our clients on technical and mechanical issues as well as work with our sales team to recommend appropriate cycle policies for fleet vehicles <\/li>\n
Serve as an internal expert and industry resource for maintenance related issues. Participate in pricing and cost of ownership research <\/li>\n
Support systems testing of new technology enhancements as needed <\/li>\n
Participate in key projects to enhance the operations of our products and delivery of information to our clients including but not limited to: <\/li>\n
Monitoring of manufacturer recalls, identification of possibly affected vehicles and issuance of notifications to the appropriate parties <\/li>\n
Registration and maintenance of units with centralized billing vendors including the Ford Fleet Care and GM National Fleet Programs <\/li>\n
Cross-train other departments such as Client Experience in Fleet Maintenance product related subject matter enabling effective response to client requests or issues. <\/li>\n
Troubleshoot and resolve any challenges that may occur with products\/services in collaboration with the Fleet Products Management and Client Experience Teams <\/li>\n
Additional projects and\/or duties as assigned <\/li>\n<\/ul>\n
Your Experience and Expertise:<\/em><\/strong> <\/p>\n
\n
2+ years of prior experience working within Fleet Industry strongly preferred <\/li>\n
Active ASE Certifications <\/li>\n
Associates Degree in Automotive related field preferred\u202f <\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong> <\/p>\n
\n
Excellent organizational skills and strong attention to detail <\/li>\n
Proficient Computer Skills <\/li>\n
Outstanding customer service abilities and professional phone manner <\/li>\n
Ability to prioritize work and multi-task in a dynamic environment <\/li>\n
Ability to effectively communicate with a wide range of client contacts from clerical to Executive level, both verbally and in written format <\/li>\n
High energy, as well as a pleasant and professional demeanor <\/li>\n
Aptitude in decision making and problem-solving <\/li>\n
Ability to work as part of a team while accomplishing departmental and company goals <\/li>\n
Self-motivated individual able to work independently with little direction <\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4630794003,"title":"Logistics Analyst","location":"Hooksett, NH","department":"Fleet Acquisitions","class":"jobs-collection-item","date_posted":"2021-09-15","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Do you love logistics? Is your attention to detail above the norm? Do you knock it out of the park when it comes to customer service? If so, Merchants Fleet needs you as our next Status and Delivery Analyst. You will work with Clients and Administration teams to manage the process of vehicle production and possible delays in manufacturing and transportation.  You will partner with internal and external suppliers, coordinating the tracking and reporting of the status and delivery of vehicle(s).  <\/p>\n
\u202f\u202f <\/p>\n
What Your Day Looks Like:<\/em><\/strong> <\/p>\n
\n
Monitor and track vehicle orders  <\/li>\n
Establish and maintain dealer network for courtesy deliveries, out of stock purchases, registrations, and maintenance <\/li>\n
Communicate with clients throughout process <\/li>\n
Establish Dealer Relations across regions to confirm vehicle status & delivery. <\/li>\n
Generate client order status reports. <\/li>\n
Monthly and yearly reporting of vehicles sold with Manufacturers. <\/li>\n
Manage order fulfilment process  <\/li>\n
Maintain and foster strong relationships with third party vendors and automotive network to ensure a high level of service and timely delivery. <\/li>\n
Work with business owners to provide detailed status on outstanding new vehicle orders and completed deliveries. <\/li>\n
Identify process efficiencies and opportunities to increase operating income. <\/li>\n
Routinely perform complex research using multiple resources and communicate findings to Senior Leaders, Sales, and Client. <\/li>\n
Analyze information & processes for establishing best practices  <\/li>\n<\/ul>\n
The Skills and Experience You Bring: <\/em><\/strong> <\/p>\n
\n
Outstanding customer service abilities <\/li>\n
Superb communications and organizational and prioritization skills <\/li>\n
Preferred experience (minimum of 2-3 years) Logistics\u202for Equivalent business experience. <\/li>\n
Exceptional computer skills to include Microsoft Windows, Word, Excel (Intermediate to Advanced including Pivot tables, logical formulas and v-lookups).Outlook and Internet resourcing.   <\/li>\n
Team Player with ability to work independently <\/li>\n
Ability to analyze and interpret data <\/li>\n<\/ul>\n
Your Education:<\/em><\/strong> <\/p>\n
\n
Bachelor\u2019s degree (preferred) <\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4726456003,"title":"Processing Associate","location":"Hooksett, NH","department":"Fleet Registration","class":"jobs-collection-item","date_posted":"2021-09-24","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Is your attention to detail unparalleled? Are you the most organized person you know? Is your customer service orientation above all? If so, we want to speak to you about our newest role in our Registration Department here at Merchants Fleet.  <\/p>\n
Location:<\/em><\/strong> <\/em><\/strong>Merchants Fleet Headquarters <\/p>\n
<\/p>\n
What Your day Looks Like:<\/em><\/strong> <\/p>\n
\n
Accounts Payable and Receivable Validation and Coding: (70%) <\/li>\n
Research and determine appropriate action on outstanding general ledger reconciliation as it applies to registration and life of lease transaction costs incurred <\/li>\n
Develop and maintain working relationships with vendors to ensure accuracy of invoiced items <\/li>\n
Validate payable and sundry edit report for registration team <\/li>\n
Maintain department manual check book log and obtain ownership signatures <\/li>\n
Provide volumes and aging status to management during weekly meetings <\/li>\n
Facilitate entry of on demand check requests for Fleet Registration team <\/li>\n
Violation Management: (15%) <\/li>\n
Identification and validation of violations received <\/li>\n
Vehicle Registration Cost Quoting (10%): <\/li>\n
Daily Workflow Reporting (5%) <\/li>\n<\/ul>\n
The Skills you Bring:<\/em><\/strong> <\/p>\n
\n
Excellent organizational skills and strong attention to detail ability to focus on accuracy <\/li>\n
Excel (at intermediate or better skill level) <\/li>\n
High energy and outstanding customer service abilities to include professional phone manner with total client focus  <\/li>\n
Strong processing skills in a fast-paced environment. <\/li>\n
Multitasking skills <\/li>\n
Ability to effectively communicate with a wide range of client contacts from clerical to Executive level, both verbally and in written format <\/li>\n
Team Player <\/li>\n<\/ul>\n
Your Education:<\/em><\/strong> <\/p>\n
\n
Bachelor\u2019s Degree Preferred <\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4707421003,"title":"Processing Associate","location":"Hooksett, NH","department":"Fleet Maintenance","class":"jobs-collection-item","date_posted":"2021-09-15","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
You will provide administrative and organizational support to the Fleet Maintenance Program and execute the day-to-day tasks needed to fulfill our clients\u2019 needs for various products and services.<\/p>\n
What Your Day Looks Like:<\/em><\/strong><\/p>\n
You will provide general administrative support for the Merchants Fleet Maintenance Management Programs that include:<\/p>\n
\n
Invoice reconciliation and processing to accounts payable;<\/li>\n
Research and gathering of all necessary receipts for credit card reconciliation;<\/li>\n
Purchase order closure and transactional billing to our clients;<\/li>\n
Process any and all correcting entries for accurate billing to our clients;<\/li>\n
Record keeping, data entry, copying, filing, and scanning of all backup documentation;<\/li>\n
Gathering and distributing Intra-company memos;<\/li>\n
Process disputes for unauthorized service; Conduct research required for reserve maintenance settlements;<\/li>\n
Process all maintenance transactions for non-leased units including company vehicles and other courtesy requests;<\/li>\n
Process all roadside assistance transactions for payables and billing including the appropriate charges for over the benefit limits;<\/li>\n
Process all administrative fees for non-covered items such as glass and rental administration fees.<\/li>\n<\/ul>\n
The Experience and Skills You Bring:<\/em><\/strong><\/p>\n
\n
2+ years of prior experience working in the vehicle or fleet leasing\/maintenance\/repair\/ sales industry and general familiarity with vehicle maintenance terminology highly desired<\/li>\n
Excellent organizational skills and strong attention to detail<\/li>\n
Accuracy rating of 95% or greater for all transaction processing<\/li>\n
Computer Skills: Microsoft Word, Microsoft Excel, Internet, Outlook<\/li>\n
Outstanding customer service abilities that include a professional phone manner<\/li>\n
Ability to prioritize work and multi-task<\/li>\n
Ability to effectively communicate with a wide range of client contacts from clerical to Executive level, both verbally and in written format<\/li>\n
High energy, as well as a pleasant and professional demeanor<\/li>\n
Skills in decision making and problem solving<\/li>\n
Ability to work as part of a team while accomplishing departmental and company goals<\/li>\n
Self-motivated individual with ability to work independently with little direction<\/li>\n
Education level: Minimum of 2 year Associates Degree preferred<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4719804003,"title":"Program Manager","location":"Rosemont, IL","department":"Tech - PMO","class":"jobs-collection-item","date_posted":"2021-09-23","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Rosemont","state":"IL","description":"
Merchants prides itself on delivering efficient, effective solutions across a wide range of industries. The key to our success is largely dependent on the stellar ability of our program management team. We\u2019re currently searching for an experienced program manager to join our ranks and continue our tradition of success. The ideal candidate will have a sharp business mind and a proven ability to strategize and implement high-level program initiatives. As a natural born leader, you will have a strong talent for program \/ project coordination and delegation. Ultimately, you are motivated by the desire to optimize productivity and nurture program success from inception to completion.<\/p>\n
Location:<\/em><\/strong> Fleet Headquarters in Hooksett NH or Innovation Center in Rosemont, IL<\/p>\n
<\/p>\n
What your Day Will look like:<\/em><\/strong><\/p>\n
\n
Duties involve using analytical skills to manage a program while overseeing a team of Scrum Masters. You will organize resources, stay within budget, use SDLC guidelines, assess and manage program risk, provide quality control to meet goals, and report on progress<\/li>\n
Strategize, implement, and maintain program initiatives that adhere to organizational objectives<\/li>\n
Use standard program assessment tools for evaluation and improvement<\/li>\n
Maintain organizational standards of satisfaction, quality, and performance<\/li>\n
Manage budget and funding channels for maximum productivity<\/li>\n
Oversee and manage direct reporting resources, including performance management, coaching and team building<\/li>\n
Establish and nurture relationships with key Program sponsors (both Tech and Business Partners) to ensure maximum alignment within the Program team<\/li>\n<\/ul>\n
Daily and Monthly Responsibilities<\/strong><\/p>\n
\n
Work closely with Program sponsor, cross-functional teams, and assigned scrum masters to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives.<\/li>\n
Manage program and project teams for optimal return-on-investment, and coordinate and delegate cross-project initiatives<\/li>\n
Identify and manage to key requirements needed from cross-functional teams and external vendors<\/li>\n
Develop and manage budget for projects and be accountable for delivering against established business goals\/objectives<\/li>\n
Work with other program managers to identify risks and opportunities across multiple programs and projects within the Tech department<\/li>\n
Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders<\/li>\n
Be comfortable and prepared to concisely escalate necessary issues and risks to senior leadership as necessary<\/li>\n
Support, coach, and mentor direct reports (scrum masters) to help them in their role and achieve their potential<\/li>\n<\/ul>\n
The Skills you Bring:<\/em><\/strong><\/p>\n
\n
Exceptional leadership, time management, facilitation, and organizational skills<\/li>\n
Outstanding working knowledge of project change management principles and performance evaluation processes<\/li>\n
Previous stakeholder management skills<\/li>\n
Working knowledge of Agile Management Tools (E.g., Azure DevOps)<\/li>\n
Proven proposal writing experience<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
5+ years in an advanced management role (preference given to those with program management experience)<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Master\u2019s or Bachelor\u2019s degree in business administration or related field<\/li>\n
Lean Six Sigma Certifications a plus<\/li>\n
PMI - ACP or equivalent experience managing and coaching Agile Teams<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4719790003,"title":"Program Manager","location":"Hooksett, NH","department":"Tech - PMO","class":"jobs-collection-item","date_posted":"2021-09-23","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Merchants prides itself on delivering efficient, effective solutions across a wide range of industries. The key to our success is largely dependent on the stellar ability of our program management team. We\u2019re currently searching for an experienced program manager to join our ranks and continue our tradition of success. The ideal candidate will have a sharp business mind and a proven ability to strategize and implement high-level program initiatives. As a natural born leader, you will have a strong talent for program \/ project coordination and delegation. Ultimately, you are motivated by the desire to optimize productivity and nurture program success from inception to completion.<\/p>\n
Location:<\/em><\/strong> Fleet Headquarters in Hooksett NH or Innovation Center in Rosemont, IL<\/p>\n
<\/p>\n
What your Day Will look like:<\/em><\/strong><\/p>\n
\n
Duties involve using analytical skills to manage a program while overseeing a team of Scrum Masters. You will organize resources, stay within budget, use SDLC guidelines, assess and manage program risk, provide quality control to meet goals, and report on progress<\/li>\n
Strategize, implement, and maintain program initiatives that adhere to organizational objectives<\/li>\n
Use standard program assessment tools for evaluation and improvement<\/li>\n
Maintain organizational standards of satisfaction, quality, and performance<\/li>\n
Manage budget and funding channels for maximum productivity<\/li>\n
Oversee and manage direct reporting resources, including performance management, coaching and team building<\/li>\n
Establish and nurture relationships with key Program sponsors (both Tech and Business Partners) to ensure maximum alignment within the Program team<\/li>\n<\/ul>\n
Daily and Monthly Responsibilities<\/strong><\/p>\n
\n
Work closely with Program sponsor, cross-functional teams, and assigned scrum masters to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives.<\/li>\n
Manage program and project teams for optimal return-on-investment, and coordinate and delegate cross-project initiatives<\/li>\n
Identify and manage to key requirements needed from cross-functional teams and external vendors<\/li>\n
Develop and manage budget for projects and be accountable for delivering against established business goals\/objectives<\/li>\n
Work with other program managers to identify risks and opportunities across multiple programs and projects within the Tech department<\/li>\n
Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders<\/li>\n
Be comfortable and prepared to concisely escalate necessary issues and risks to senior leadership as necessary<\/li>\n
Support, coach, and mentor direct reports (scrum masters) to help them in their role and achieve their potential<\/li>\n<\/ul>\n
The Skills you Bring:<\/em><\/strong><\/p>\n
\n
Exceptional leadership, time management, facilitation, and organizational skills<\/li>\n
Outstanding working knowledge of project change management principles and performance evaluation processes<\/li>\n
Previous stakeholder management skills<\/li>\n
Working knowledge of Agile Management Tools (E.g., Azure DevOps)<\/li>\n
Proven proposal writing experience<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
5+ years in an advanced management role (preference given to those with program management experience)<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Master\u2019s or Bachelor\u2019s degree in business administration or related field<\/li>\n
Lean Six Sigma Certifications a plus<\/li>\n
PMI - ACP or equivalent experience managing and coaching Agile Teams<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4723029003,"title":"Project Manager (Mobility)","location":"Hooksett, NH","department":"Mobility Operations","class":"jobs-collection-item","date_posted":"2021-09-23","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
<\/p>\n
Description: <\/em><\/strong><\/p>\n
- Would you love to run pilot projects?<\/p>\n
- Does engaging groups of people come naturally to you?<\/p>\n
- Do you enjoy cross-functional work and collaboration?<\/p>\n
- Would you jump at the chance to impact the trajectory of a company?<\/p>\n
<\/p>\n
If you said yes to any these, keep reading!<\/p>\n
<\/p>\n
The Mobility Department at Merchants Fleet<\/strong> is seeking a highly motivated Project Manager to join our team at a rapidly growing company. In this new position on our team, you'll have the opportunity to incubate cross-functional initiatives that will significantly impact our growth. Projects may include but are not limited to: launching new divisions, designing new programs\/products\/services for clients, testing new technologies, or deploying new business models. As Project Manager you will be expected to plan, execute, oversee, control, and document all aspects of assigned projects. You will have the opportunity to impact the future of the organization by executing projects that challenge the industry status quo and the way businesses move people, goods and services.<\/p>\n
Location:<\/em><\/strong> Merchants Fleet Headquarters<\/em><\/strong><\/p>\n
<\/p>\n
What Your Day Looks Like:<\/em><\/strong><\/p>\n
\n
Developing and maintaining full-scale project plans, communications documents, and reports<\/li>\n
Working closely with senior leadership to ensure the scope and direction of each project meets expectations and aligns with strategic business objectives<\/li>\n
Directing and monitoring work efforts daily, (identifying resource needs, removing blockers, and escalating functional, quality, timeline issues appropriately)<\/li>\n
Organizing the project team structure by assigning roles & responsibilities<\/li>\n
Actively engaging in process improvement and department alignment efforts<\/li>\n
Ensuring projects are delivered on time and within budget<\/li>\n
Scheduling and facilitating meetings to provide status updates, hold the project team accountable to deadlines, prioritize actions, and keep stakeholders adequately informed<\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong><\/p>\n
\n
Project planning & management<\/li>\n
Strong Communication skills<\/li>\n
Strategic & critical thinking capability<\/li>\n
Excellent attention to detail<\/li>\n
A passion for driving change<\/li>\n
Proficiency in Word, Excel, and PowerPoint<\/li>\n<\/ul>\n
Your Experience:<\/em><\/strong><\/p>\n
\n
3-5 years of demonstrated relevant experience leading projects from start to completion<\/li>\n
Knowledge and expertise in the use of project management methodologies and tools<\/li>\n
Experience working with projects in multiple domains, functions, or industries, as well as working with remote teams<\/li>\n
Experience managing more than one project at any given time<\/li>\n
Expertise in fleet, automotive, transportation or mobility highly desired<\/li>\n
Subject matter expertise in fleet, automotive, transportation, mobility preferred<\/li>\n
Experience with Agile, Scrum, Lean or Six Sigma methodologies a plus<\/li>\n<\/ul>\n
Your Education:<\/em><\/strong><\/p>\n
\n
BA\/BS required; relevant graduate degrees a plus<\/li>\n
PMP (Project management Professional) Certification, highly preferred<\/li>\n<\/ul>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4493774003,"title":"Regional Sales Manager, Fleet Southeast","location":"Remote","department":"Fleet Sales","class":"jobs-collection-item","date_posted":"2021-09-15","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":1,"city":"Hooksett","state":"NH","description":"
Due to significant growth in its core business, Merchants Fleet has an immediate opening for a full time Regional Sales Manager in Florida or in close proximity to Florida. This individual will be responsible for representing Merchants Fleet in a consultative\/solutions-based sales and client relations capacity to solicit new commercial accounts and retain and develop growth opportunities. <\/em><\/p>\n
What your day looks like:<\/em><\/strong><\/p>\n
\n
You will have the opportunity to influence C-suite decision makers and move opportunities from inception to completion<\/li>\n
Use your consultative expertise to identify unfulfilled needs of prospects. Spin that knowledge to develop and present solutions based upon Merchants value proposition<\/li>\n<\/ul>\n
The Skills you bring:<\/em><\/strong><\/p>\n
\n
Expertise in use and management of CRM systems, Salesforce is preferred<\/li>\n
Strong networking and sales lead development skills<\/li>\n
Influencer with demonstrated negotiation skills<\/li>\n
Strong verbal and written skills with a wide range of levels up to and including 'C' level executives at client and prospective client companies<\/li>\n
Experience with common business intelligence software and ability to learn proprietary company software including on-line web-based tools employed by the company<\/li>\n
A basic understanding of how to interpret financial statements to assess the credit worthiness of prospective clients<\/li>\n
Knowledge of leasing contracts and deal structures along with ancillary fleet management services<\/li>\n
Excellent time management skills<\/li>\n
The desire, willingness, and ability to learn \u2013 inquisitive in nature<\/li>\n
Function as a team player and assist in directing and coordinating company resources to meet the needs of clients and prospects<\/li>\n
Home Office based<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
A minimum of five years\u2019 experience within the fleet leasing and management industry, preferably in sales or a related field<\/li>\n
BA Degree is preferred or equivalent Fleet Sales Experience<\/li>\n
Demonstrated track record of being a top performer<\/li>\n<\/ul>\n
Salary Range: <\/em><\/strong>A competitive base salary plus highest commission payments in fleet management<\/p>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 130,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4563847003,"title":"Senior Business Analyst","location":"Hooksett, NH","department":"Tech - PMO","class":"jobs-collection-item","date_posted":"2021-09-15","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Do you enjoy solving business challenges through innovative technology? Do you enjoy working on cutting-edge, massively scalable services technology in a fast-paced team environment? Do you love working on industry-defining projects that move the needle?

At Merchants Fleet, we strive to hire the best minds in technology to innovate and build things to benefit our employees and customers. The intense focus we have on our customers is a large reason we are the nation\u2019s fastest growing fleet management company. Our Business Analysts use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand.<\/p>\n
The challenges the Business Analyst will solve at Merchants Fleet are big and impact thousands of customers across the country. Our path forward is not always easy, so we are selective about who joins us on this journey. There is a specific kind of person who thrives on taking software development challenges at Merchants Fleet \u2013 someone who is excited by the idea of helping create new products, features, and services from scratch while in a fast-paced environment. <\/p>\n
You will be working with colleagues around the world to design or implement new software initiatives and capabilities utilizing innovative technology. You will partner with multiple technical resources, Scrum Masters, and business partners to develop and execute a project strategy.<\/p>\n
If you\u2019re ready to ELEV8 your career, come join us on this journey, and help build the future with us!<\/p>\n
<\/p>\n
The Business Analyst provides analysis to support the documentation, development, and maintenance of applications and website for Merchants. This individual will work with other business analysts, subject matter experts\u2019 team, and Agile development teams to document business rules\/requirements, maintain\/enhance existing systems, build new applications, brainstorm fixes and solutions, create features and user stories, and support the development team in implementation.

This individual will leverage a deep understanding of the Agile framework and software development lifecycle, in collaboration with the product team and Application Architects, to break down features into clear and accurate user stories for the development team.<\/p>\n
<\/p>\n
Key Responsibilities:<\/em><\/strong><\/p>\n
\n
Works closely with the project team to translate product management strategy, goals and directives for new products and product enhancements into clear and actionable features\/user stories for the development team<\/li>\n
Provides complex analysis and problem solving on software development business challenges and customer support issues including talking to customers, scoping, root-cause, brainstorming with the team, clarifying options, documenting product operations, and creating innovative cost-effective solutions<\/li>\n
Partnering with the Product Owners and Subject Matter Experts to gather requirements, and responsible for writing features, user stories (capturing business requirements and functional specifications), creating UI wireframes and mockups, and serving as the product owner for systems related questions during scrum meetings.<\/li>\n
Refines and communicates new development features and user stories in a way that the team can pick up quickly; discusses priority and technical issues with the scrum team<\/li>\n
Supports the development team by responding to user story questions quickly and accurately, and gathering details for Non-Functional Requirements (NFRs)<\/li>\n
Partners with user experience designers, as needed<\/li>\n
Responsible for ticket triaging, differentiation between bugs and enhancements, product knowledge, and defect management support including organizing and executing user acceptance testing<\/li>\n
Assists with product backlog grooming sessions, schedules appropriate ad-hoc product design sessions, coordinates with lead developer and team on estimation sessions, summarizes work in sprint demos, and participates in retrospectives<\/li>\n
Leads and facilitates general meetings, product trainings, and collaborative workshop methods with a mix of both business and technical partners<\/li>\n
Process Mapping and Improvement: Documents existing processes with a keen eye for identifying waste, gaps, risks, value added areas and opportunities\n
\n
Analyzes current state processes with a holistic view of the organization and partners to design new future state processes<\/li>\n<\/ul>\n<\/li>\n
Documents product build out as needed for future maintenance and development needs<\/li>\n
Ticket triaging, system knowledge, enhancement definition and defect management support on internal systems. Including organizing testing, following up on status, and final ticket release readiness to production systems.<\/li>\n
Participates in special projects and performs other duties as assigned<\/li>\n
After hours and on-call work is required at critical times, particularly during a deployment<\/li>\n
Ability to travel upon request to visit business partners as needed<\/li>\n<\/ul>\n
Experience:<\/em><\/strong><\/p>\n
\n
A minimum of 7+ years\u2019 experience performing analysis in a software development environment, including Agile, and Lean Startup<\/li>\n
Familiar with UX design principles and practices<\/li>\n
Deep working knowledge of Agile, LEAN, or other product management methodologies<\/li>\n
Delivering trainings, presentations, running meetings and workshop facilitation a must<\/li>\n
Process analysis and mapping experience<\/li>\n
Leadership, coaching and mentoring junior team members<\/li>\n
Experience as a Business Analyst for an Automotive or Fleet product is a plus<\/li>\n
Experience as a Product Owner in an Agile framework is a nice to have<\/li>\n<\/ul>\n
Technical Skills:<\/em><\/strong><\/p>\n
\n
MS Office<\/li>\n
Experience using Miro collaboration tool a plus<\/li>\n
1 year of Working Knowledge in Azure DevOps, Jira or used equivalent tool<\/li>\n
UI Prototyping or Mockup tools (Balsamiq, Axure, Visio, Adobe, etc.)<\/li>\n
1 year of interpreting data using SQL queries<\/li>\n<\/ul>\n
Skills:<\/em><\/strong><\/p>\n
\n
Strong meeting facilitation, presentation, training and workshop facilitation skills<\/li>\n
Ability to develop effective relationships across the business<\/li>\n
Motivated self-starter with the ability to learn quickly and work with teams as well as individually<\/li>\n
Outstanding written and verbal communicator and interpersonal skills<\/li>\n
Detail oriented and strong analytical skills<\/li>\n
Strong systems aptitude and ability to leverage technology to drive customer satisfaction<\/li>\n
Agile, LEAN\/Continuous improvement mindset<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Computer Science, Information Technology, Business or related field<\/li>\n<\/ul>\n
Location:<\/em><\/strong><\/p>\n
\n
Chicago, IL preferred<\/em> but we are also accepting applications for our Hooksett, NH location<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4563892003,"title":"Senior Business Analyst","location":"Rosemont, IL","department":"Tech - PMO","class":"jobs-collection-item","date_posted":"2021-09-15","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Rosemont","state":"IL","description":"
Do you enjoy solving business challenges through innovative technology? Do you enjoy working on cutting-edge, massively scalable services technology in a fast-paced team environment? Do you love working on industry-defining projects that move the needle?

At Merchants Fleet, we strive to hire the best minds in technology to innovate and build things to benefit our employees and customers. The intense focus we have on our customers is a large reason we are the nation\u2019s fastest growing fleet management company. Our Business Analysts use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand.<\/p>\n
The challenges the Business Analyst will solve at Merchants Fleet are big and impact thousands of customers across the country. Our path forward is not always easy, so we are selective about who joins us on this journey. There is a specific kind of person who thrives on taking software development challenges at Merchants Fleet \u2013 someone who is excited by the idea of helping create new products, features, and services from scratch while in a fast-paced environment. <\/p>\n
You will be working with colleagues around the world to design or implement new software initiatives and capabilities utilizing innovative technology. You will partner with multiple technical resources, Scrum Masters, and business partners to develop and execute a project strategy.<\/p>\n
If you\u2019re ready to ELEV8 your career, come join us on this journey, and help build the future with us!<\/p>\n
<\/p>\n
The Business Analyst provides analysis to support the documentation, development, and maintenance of applications and website for Merchants. This individual will work with other business analysts, subject matter experts\u2019 team, and Agile development teams to document business rules\/requirements, maintain\/enhance existing systems, build new applications, brainstorm fixes and solutions, create features and user stories, and support the development team in implementation.

This individual will leverage a deep understanding of the Agile framework and software development lifecycle, in collaboration with the product team and Application Architects, to break down features into clear and accurate user stories for the development team.<\/p>\n
<\/p>\n
Key Responsibilities:<\/em><\/strong><\/p>\n
\n
Works closely with the project team to translate product management strategy, goals and directives for new products and product enhancements into clear and actionable features\/user stories for the development team<\/li>\n
Provides complex analysis and problem solving on software development business challenges and customer support issues including talking to customers, scoping, root-cause, brainstorming with the team, clarifying options, documenting product operations, and creating innovative cost-effective solutions<\/li>\n
Partnering with the Product Owners and Subject Matter Experts to gather requirements, and responsible for writing features, user stories (capturing business requirements and functional specifications), creating UI wireframes and mockups, and serving as the product owner for systems related questions during scrum meetings.<\/li>\n
Refines and communicates new development features and user stories in a way that the team can pick up quickly; discusses priority and technical issues with the scrum team<\/li>\n
Supports the development team by responding to user story questions quickly and accurately, and gathering details for Non-Functional Requirements (NFRs)<\/li>\n
Partners with user experience designers, as needed<\/li>\n
Responsible for ticket triaging, differentiation between bugs and enhancements, product knowledge, and defect management support including organizing and executing user acceptance testing<\/li>\n
Assists with product backlog grooming sessions, schedules appropriate ad-hoc product design sessions, coordinates with lead developer and team on estimation sessions, summarizes work in sprint demos, and participates in retrospectives<\/li>\n
Leads and facilitates general meetings, product trainings, and collaborative workshop methods with a mix of both business and technical partners<\/li>\n
Process Mapping and Improvement: Documents existing processes with a keen eye for identifying waste, gaps, risks, value added areas and opportunities\n
\n
Analyzes current state processes with a holistic view of the organization and partners to design new future state processes<\/li>\n<\/ul>\n<\/li>\n
Documents product build out as needed for future maintenance and development needs<\/li>\n
Ticket triaging, system knowledge, enhancement definition and defect management support on internal systems. Including organizing testing, following up on status, and final ticket release readiness to production systems.<\/li>\n
Participates in special projects and performs other duties as assigned<\/li>\n
After hours and on-call work is required at critical times, particularly during a deployment<\/li>\n
Ability to travel upon request to visit business partners as needed<\/li>\n<\/ul>\n
Experience:<\/em><\/strong><\/p>\n
\n
A minimum of 7+ years\u2019 experience performing analysis in a software development environment, including Agile, and Lean Startup<\/li>\n
Familiar with UX design principles and practices<\/li>\n
Deep working knowledge of Agile, LEAN, or other product management methodologies<\/li>\n
Delivering trainings, presentations, running meetings and workshop facilitation a must<\/li>\n
Process analysis and mapping experience<\/li>\n
Leadership, coaching and mentoring junior team members<\/li>\n
Experience as a Business Analyst for an Automotive or Fleet product is a plus<\/li>\n
Experience as a Product Owner in an Agile framework is a nice to have<\/li>\n<\/ul>\n
Technical Skills:<\/em><\/strong><\/p>\n
\n
MS Office<\/li>\n
Experience using Miro collaboration tool a plus<\/li>\n
1 year of Working Knowledge in Azure DevOps, Jira or used equivalent tool<\/li>\n
UI Prototyping or Mockup tools (Balsamiq, Axure, Visio, Adobe, etc.)<\/li>\n
1 year of interpreting data using SQL queries<\/li>\n<\/ul>\n
Skills:<\/em><\/strong><\/p>\n
\n
Strong meeting facilitation, presentation, training and workshop facilitation skills<\/li>\n
Ability to develop effective relationships across the business<\/li>\n
Motivated self-starter with the ability to learn quickly and work with teams as well as individually<\/li>\n
Outstanding written and verbal communicator and interpersonal skills<\/li>\n
Detail oriented and strong analytical skills<\/li>\n
Strong systems aptitude and ability to leverage technology to drive customer satisfaction<\/li>\n
Agile, LEAN\/Continuous improvement mindset<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Computer Science, Information Technology, Business or related field<\/li>\n<\/ul>\n
Location:<\/em><\/strong><\/p>\n
\n
Chicago, IL preferred<\/em> but we are also accepting applications for our Hooksett, NH location<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4716217003,"title":"Snowflake Database Administrator","location":"Remote","department":"Tech - Data","class":"jobs-collection-item","date_posted":"2021-09-21","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":1,"city":"Hooksett","state":"NH","description":"
Seeking a Snowflake Database Administrator to join our new Data Platform Team. This role oversees our Data & Analytics Snowflake Data Platform and will be responsible for all aspects of database administration, object deployments and managing security, with opportunities to design and implement new operational processes to support the Snowflake platform. Other development opportunities related to data pipeline creation and improvement are also available, if interested.<\/p>\n
Location: <\/em><\/strong>Rosemont, IL, Hooksett, NH or remote<\/p>\n
<\/p>\n
What Your Day Will Look Like:<\/em><\/strong><\/p>\n
\n
Maintaining availability and SLAs for Snowflake uptime.<\/li>\n
Managing and fulfilling security related requests<\/li>\n
Identifying and troubleshooting data pipeline issues<\/li>\n
Deploying code to various environments<\/li>\n
Implement data sharing for both internal and external clients<\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong><\/p>\n
\n
Snowflake Database administration experience including security management, deployment and data recovery<\/li>\n
Ability to write Snow-SQL<\/li>\n
Understanding database objects and Data Warehouse data objects<\/li>\n
Ability to write Javascript<\/li>\n
Ability to write Powershell scripts<\/li>\n
Experience with Azure Platform<\/li>\n<\/ul>\n
The Expertise You Have:<\/em><\/strong><\/p>\n
\n
1-3 years Snowflake DBA Experience - Required<\/li>\n
Experience in development of SQL, Python, and Shell based scripting to build a variety of reporting and application data warehouses \u2013 Preferred<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Degree in STEM related discipline - Preferred<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive & customizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term leases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed vehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last mile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry, with specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best performance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals.<\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4698395003,"title":"Snowflake Database Administrator","location":"Rosemont, IL","department":"Tech - Data","class":"jobs-collection-item","date_posted":"2021-09-21","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Rosemont","state":"IL","description":"
Seeking a Snowflake Database Administrator to join our new Data Platform Team. This role oversees our Data & Analytics Snowflake Data Platform and will be responsible for all aspects of database administration, object deployments and managing security, with opportunities to design and implement new operational processes to support the Snowflake platform. Other development opportunities related to data pipeline creation and improvement are also available, if interested.<\/p>\n
Location: <\/em><\/strong>Rosemont, IL, Hooksett, NH or remote<\/p>\n
<\/p>\n
What Your Day Will Look Like:<\/em><\/strong><\/p>\n
\n
Maintaining availability and SLAs for Snowflake uptime.<\/li>\n
Managing and fulfilling security related requests<\/li>\n
Identifying and troubleshooting data pipeline issues<\/li>\n
Deploying code to various environments<\/li>\n
Implement data sharing for both internal and external clients<\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong><\/p>\n
\n
Snowflake Database administration experience including security management, deployment and data recovery<\/li>\n
Ability to write Snow-SQL<\/li>\n
Understanding database objects and Data Warehouse data objects<\/li>\n
Ability to write Javascript<\/li>\n
Ability to write Powershell scripts<\/li>\n
Experience with Azure Platform<\/li>\n<\/ul>\n
The Expertise You Have:<\/em><\/strong><\/p>\n
\n
1-3 years Snowflake DBA Experience - Required<\/li>\n
Experience in development of SQL, Python, and Shell based scripting to build a variety of reporting and application data warehouses \u2013 Preferred<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Degree in STEM related discipline - Preferred<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive & customizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term leases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed vehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last mile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry, with specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best performance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals.<\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4680153003,"title":"Specialist, Service Desk","location":"Hooksett, NH","department":"Tech - Infrastructure & Security","class":"jobs-collection-item","date_posted":"2021-09-15","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
The Technology Team Service Desk Specialist will provide diverse technical support to Merchants employees. The successful candidate will require an aptitude for working with a variety of software, hardware, telephones, and some basic wireless networking, to undertake analysis, diagnosis and resolution of staff problems, which may range from straightforward to more complicated technical issues. Coverage includes the corporate office in New Hampshire as well as remote users at other offices, and home workers.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Merchants Fleet Management Headquarters in Hooksett, NH<\/p>\n
<\/p>\n
What Your Day Will Look Like:<\/em><\/strong><\/p>\n
\n
Provide technical assistance and support for incoming queries and issues related to computer systems, telephony, connectivity, software and hardware<\/li>\n
Respond to complex queries either in person or over the phone<\/li>\n
Write training manuals<\/li>\n
Train computer users<\/li>\n
Ask intelligent, leading questions to determine nature of problem before tackling or redirecting<\/li>\n
Install, modify, and repair computer hardware and software<\/li>\n
Run diagnostic programs, support customer through problem-solving process and follow up with customers to ensure issue has been resolved<\/li>\n
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems<\/li>\n
Analyze and report on root cause analysis to determine malfunctions that continue to occur<\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong><\/p>\n
\n
Working knowledge and diversity for operations of relevant software, hardware and other equipment including\n
\n
Microsoft Ofice365<\/li>\n
Microsoft Active Directory (AD)<\/li>\n
Windows Server 2008, 2012 and 2016<\/li>\n
Windows 7 and 10<\/li>\n
Windows SCCM & SCOM<\/li>\n<\/ul>\n<\/li>\n
Maintaining effective documentation<\/li>\n
Performing hardware component changes and installs<\/li>\n
Troubleshooting at remote locations using remote support tools<\/li>\n
Must have a full understanding of the problem management process and incident management structure<\/li>\n
Ability to collaborate with infrastructure, architecture, database, and application teams<\/li>\n
Ability to explain complex solutions to an audience with a wide variety of technical skills and background<\/li>\n<\/ul>\n
The Education\/Experience You Have:<\/em><\/strong><\/p>\n
\n
Associate degree in Computer Science, Information Systems, or another related field preferred<\/li>\n
3+ years of related experience and training in troubleshooting and providing service desk support across the many diverse areas of Information Technology services<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4682756003,"title":"Staff Accountant","location":"Hooksett, NH","department":"FPAC","class":"jobs-collection-item","date_posted":"2021-09-15","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
You will be working in a collaborative and dynamic environment at Merchants Fleet as the newest member of the Financial, Planning, Analysis & Consulting (FPAC) team. You will have the opportunity to ensure the integrity of financial accounting and reporting with a focus on Fleet Management Services (long term leasing) and Mobility (short term rental) products.<\/p>\n
Location:<\/em><\/strong> Merchants Fleet Headquarters in Hooksett, NH<\/p>\n
<\/p>\n
What Your Day Looks Like:<\/em><\/strong><\/p>\n
\n
Ensure completeness and accuracy in the month end close, duties include: journal entries, account reconciliations<\/li>\n
Research and take necessary action(s) to resolve balance sheet reconciliation issues including process discussions, data validation, and procedure change documentation<\/li>\n
Analyze accounting and operational processes and recommend potential changes to promote efficiencies<\/li>\n
Responsible for the accuracy and integrity of the accounting data export from software of specified business units into the general ledger<\/li>\n
Responsible for understanding the key budget and forecast drivers and their variance against actual period-ending results<\/li>\n
Develop Business Requirement Documents for SSRS and other data sources<\/li>\n
Analyze billing software UI inputs and associated GL transactions<\/li>\n
Participate in company audits<\/li>\n<\/ul>\n
The Skills and Attributes You Bring<\/em><\/strong><\/p>\n
\n
Experience with Ledger Systems such as Great Plains Dynamics, Blackline, Planful, Dataserv and<\/li>\n
SQL experience (running queries) a plus<\/li>\n
Proficient in Microsoft Suite, including Power BI\/Query with at least Intermediate skills in Excel<\/li>\n
Ability to multi-task with advanced time management skills<\/li>\n
Excellent problem solving, verbal, written and interpersonal skills<\/li>\n
Fast learner of new technology and systems<\/li>\n
Comfortable multitasking and working independently with flexibility\/adaptability<\/li>\n
Working knowledge of generally accepted accounting principles (GAAP)<\/li>\n<\/ul>\n
The Experience and Education You Bring:<\/em><\/strong><\/p>\n
\n
3-5 years of Accounting experience<\/li>\n
Bachelor\u2019s Degree in Accounting\/Finance or equivalent work experience<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4719987003,"title":"Technical Recruiter","location":"Hooksett, NH","department":"HR","class":"jobs-collection-item","date_posted":"2021-09-23","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
How You Will Spend Your Day:<\/strong><\/p>\n
Partner with our Technology leaders to develop a broad understanding of the technical side of our business. Share your knowledge and generate excitement across the talent pipeline. Creatively source and recruit top talent for our fast paced, growing FleetTech business. Manage the recruitment process from start to ensure both candidates and hiring teams have a great experience.<\/p>\n
<\/p>\n
The Team You\u2019ll be Supporting:<\/strong><\/p>\n
An innovative team that solves business challenges with the help of the best minds in technology; people who are excited by the idea of helping create new products, features, and services from scratch while in a fast-paced environment<\/p>\n
<\/p>\n
Join a World Class Team <\/strong>of HR professionals in a role that provides an opportunity to influence the future of Merchants. Our ideal candidate will\u202fbe an enthusiastic ambassador committed to providing a white glove experience while building meaningful relationships across the business.<\/p>\n
<\/p>\n
What We Offer:<\/strong><\/p>\n
Choose from multiple health plans, best dental available, first day 401k match, 3 weeks PTO, casual dress code, quarterly bonus plan, work from home 3 days per week, employer paid professional development, robust wellness offerings, and volunteer hours.<\/p>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4688547003,"title":"Treasury Associate","location":"Hooksett, NH","department":"Treasury","class":"jobs-collection-item","date_posted":"2021-09-15","date_valid":"2021-09-25","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
This position is responsible for providing treasury function support to meet the financial obligations of the organization. Leads daily cash settlements, field exams, in-house title audits, reporting and coordination of projects with operational teams. Promotes and values team philosophy, diversity and encourages shared ideas and learning.<\/p>\n
Welcoming Recent College Graduates or Treasury experienced candidates<\/strong><\/p>\n
<\/p>\n
What your day will look like:<\/strong><\/p>\n
\n
Lead on:\n
\n
Determines and executes daily cash positions<\/li>\n
Manages bank title exception monitoring and reporting<\/li>\n
Compiles monthly borrowing base<\/li>\n
Coordinates and executes internal title management audits<\/li>\n
Coordinates and manages data requests for external bank field examinations<\/li>\n
Bank account management<\/li>\n
Creates and improves effective tracking and presentation of transactional data<\/li>\n<\/ul>\n<\/li>\n
Assists with corporate treasury activities such as, but not limited to:\n
\n
Monthly reporting to the collateral agent<\/li>\n
Cost of debt \/ cost of capital analysis<\/li>\n
Administration of Treasury workstation<\/li>\n<\/ul>\n<\/li>\n
Build strong business partner relations<\/li>\n
Maintains strong working relationship with business partners to ensure timely resolution of issues<\/li>\n
Coordinates the resolution of escalated issues in an efficient and professional manner<\/li>\n
Ability to work with all levels of management throughout Merchants<\/li>\n<\/ul>\n
The Expertise you have: <\/em><\/strong><\/p>\n
\n
Business, Finance or Accounting degree preferred or relevant work experience<\/li>\n
Minimum of 1- 3 years\u2019 experience in treasury \/ cash management or open to College Graduates who are passionate about growing a career in Treasury!<\/strong><\/li>\n<\/ul>\n
The Skills you bring:<\/strong><\/p>\n
\n
Outstanding verbal, written, presentation and interpersonal communication skills<\/li>\n
Results driven, highly motivated with a proven track record<\/li>\n
Must have the ability to manage multiple projects, prioritize work, meet deadlines, and concentrate on detailed information with aptitude for organizational change, innovative, creative, and ability to \u201clook outside the box\u201d<\/li>\n
Strong financial and analytical skills<\/li>\n
Proficient in Word, Outlook, Visio, Power Point, and highly advanced in Excel<\/li>\n
Proven ability to thrive in a fast paced customer oriented business<\/li>\n
Ability to cooperate both in a team environment and work independently is critical<\/li>\n<\/ul>\n
Working Conditions: <\/strong>Usual office working conditions with a hybrid remote work schedule.<\/p>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 150,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"}]

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