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[{"id":5092115003,"title":"Account Executive (Strategic Accounts) (Hooksett, NH)","location":"Hooksett, NH","department":"Client Experience","class":"jobs-collection-item","date_posted":"2022-05-23","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"

Are your Account Management skills above all?<\/em><\/strong> <\/p>\n

Do you love a challenge?<\/em><\/strong> <\/p>\n

Would you relish jumping on board with one of the fastest moving companies in the US?<\/em><\/strong> <\/p>\n

If so, please read on\u2026<\/em><\/strong> <\/p>\n

<\/p>\n

Description:<\/em><\/strong> Imagine YOU as Merchants Fleet\u2019s newest Strategic Account Executive\u2026You will orchestrate all resources to support accounts deemed as strategic within the Merchants Fleet portfolio and serve as the senior person responsible for communicating across stakeholders, overseeing execution of customizations, achieving growth targets, negotiating with, and advocating for client(s); carrying the ultimate responsibility for client satisfaction. <\/p>\n

<\/p>\n

Location:<\/em><\/strong> Hooksett, NH<\/p>\n

Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n

<\/p>\n

What Your Day Looks Like:<\/em><\/strong> <\/p>\n

\n
Build and maintain relationships with all key internal and external stakeholders associated with the strategic account to fully support and ensure ongoing success and business continuity with the client(s) \n
\n
Maintain communication channels with Executive Leadership, including CEO <\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
\n
Develop and lead key client relationships and operate as strategic contact, ultimately responsible for overall client satisfaction \n
\n
Foster a deep working relationship with client(s) (by frequently exchanging professional correspondence such as quote calculations, order commitments, and sales communications that are in accordance with the company\u2019s brand standards and in harmony with the Regional Sales Manager (RSM)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
\n
Seek growth and expansion opportunities from clients to achieve specified sales targets and work collaboratively with the RSM and VP of Strategic Pursuits through the sales cycle <\/li>\n
Proactively provide consultation to and recommend valuable strategies and best practices to increase client satisfaction and improve profitability <\/li>\n
Routinely plan, coordinate, and conduct face-to-face client visitations  <\/li>\n
Effectively collaborate cross-functionally with sales, operations, technology, and corporate functions as needed to effectively create, implement, and manage timely delivery of customizations, responses to inquiries, and drive a positive client experience <\/li>\n
Rationalize technology requests and engage appropriate areas of the business to ensure that all changes are driving maximum value to the portfolio <\/li>\n
Determine, analyze, and report client Key Performance Indicators to the business  <\/li>\n
Create detailed business plans to facilitate the attainment of goals <\/li>\n<\/ul>\n
Skills:<\/em><\/strong> <\/p>\n
\n
Exceptional relationship building abilities <\/li>\n
Executive presence <\/li>\n
Strong communication, persuasion, collaboration, and negotiation skills with the ability to influence across functions without authority to sell, design, and execute <\/li>\n
Excellent organizational and project management skills <\/li>\n
Ability to travel <\/li>\n
Proficiency in Excel, Word, Outlook, Salesforce, Internet Research, Visio, Project Management, Power Point, Sales proposal software and CRM <\/li>\n
Strong presentation skills <\/li>\n<\/ul>\n
Your Experience and Education:<\/em><\/strong> <\/p>\n
\n
Minimum of 8 years in Account Management and Client Experience (preferable in Fleet Management) <\/li>\n
Experience interacting with executives and influencing cross-functional stakeholders to achieve strategic goals <\/li>\n
Progressive experience in managing accounts and using strong communication, sales, and client service skills<\/li>\n
Ability to learn and work in the Fleet Management\/Leasing industry <\/li>\n
Bachelor\u2019s Degree or above <\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CF1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5121036003,"title":"Account Manager, Mobility (Hooksett, NH)","location":"Hooksett, NH","department":"Mobility Operations","class":"jobs-collection-item","date_posted":"2022-05-23","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
The Account Manager will manage client accounts from sales to service\/support with a focus on client retention and growth. Work cooperatively with all Mobility Leaders, Sales Team, Logistics and Administration teams for Mobility Leasing Services (MLS) account portfolio. Contributes to team participation to fulfill the strategic goals of the department and improve the client experience. <\/em><\/strong><\/p>\n
<\/p>\n
Location: <\/em><\/strong>Hooksett, NH<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
Take a peek at the culture on the Mobility team:<\/p>\n
<\/p>\n
<\/p>\n
What your day looks like:<\/em><\/strong><\/p>\n
(70%) Client Retention<\/p>\n
\n
Develop strong relationships through best practice contract and opportunity management through CRM system(s)<\/li>\n
Identify client fleet size and strategically develop a plan to fulfill entire fleet<\/li>\n
Analyze Client for full understanding of their business model and their overall health<\/li>\n
Deliver high quality client experiences throughout portfolio cycle<\/li>\n
Proactively recommend ancillary products needed by assigned MLS accounts to increase client satisfaction and improve profitability (up-sell, cross-sell, add-ons)<\/li>\n
Completion of lease proposals, sales quotes and bid solicitations utilizing appropriate sales tools<\/li>\n
Maintain the renewal of client portfolios. Continued client penetration, increase fleet growth and manage all aspects of sales process from quote to commitment<\/li>\n
Proactively promote, manage and process client vehicle orders and oversee replacement policies to ensure growth of fleet<\/li>\n
Partner and collaborate with cross-departmental team members, in client resolution initiatives, delivering an enhanced client experience<\/li>\n
Possess strong knowledge of all Fleet Services including maintenance, fuel, telematics, with ability to share consultative information with clients<\/li>\n
Work in partnership with MLS Team as an experienced Fleet Management resource to identify, research, develop and execute process improvements<\/li>\n<\/ul>\n
(10%) Logistics<\/p>\n
\n
Work with the Logistics team on updates through fulfillment process and communicate with Client as necessary. Assist when needed (seasonality)<\/li>\n<\/ul>\n
(10%) Administration<\/p>\n
\n
Work with Administration on ensuring Billing is current & timely, A\/R is current and with any assistance Administration needs<\/li>\n<\/ul>\n
(10%) Additional projects as assigned<\/p>\n
\n
Provide support to MLS leadership to meet strategic goals of the department<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
Fleet Account Management experience is preferred but not necessary<\/li>\n
0-3+ years in environment requiring strong communication and client service skills<\/li>\n
Proven experience in managing to deadlines and providing feedback to team on trends and client challenges <\/em><\/strong>is preferred but not necessary<\/em><\/li>\n<\/ul>\n
The Skills you bring:<\/em><\/strong><\/p>\n
\n
Exceptional use and management of CRM (Salesforce)<\/li>\n
Leverage sales techniques to build relationships for optimum retention and account growth<\/li>\n
Exceptional Microsoft Office Suite skills and ability to learn and utilize company software<\/li>\n
Excellent organizational skills, strong attention to detail with an ability to focus on accuracy while managing multiple tasks and projects simultaneously<\/li>\n
Excellent client service approach to problem solving<\/li>\n
High energy with a positive attitude, strong work ethic as well as a pleasant and professional demeanor<\/li>\n
Tremendous focus on detail yet also possess the ability to see business issues strategically and in the context of the overall business and industry<\/li>\n
Strong analytic skills along with the ability to identify problems, determine solutions<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Bachelor\u2019s degree or equivalent work experience and\/or a minimum of 0- 3 years Account Management experience<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-BK1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5190879003,"title":"Business Analyst (Hooksett, NH)","location":"Hooksett, NH","department":"Tech - Enterprise PMO","class":"jobs-collection-item","date_posted":"2022-06-22","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
The Business Analyst provides analysis to support the documentation, development, and maintenance of applications and website for Merchants. This individual will work with other business analysts, business process engineers, subject matter experts, and Agile development teams to document business rules\/requirements, maintain\/enhance existing systems, build new applications, brainstorm fixes and solutions, create features and user stories, and support the development team in implementation.

This individual will leverage a deep understanding of the Agile framework and software development lifecycle, in collaboration with the product team and Application Architects, to break down features into clear and accurate user stories and supporting artifacts.<\/p>\n

If you\u2019re ready to ELEV8<\/strong> your career, come join us on this journey, and help build the future with us!<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH or Rosemont, IL<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
Take a peek at the culture on the Technology team:<\/p>\n
<\/p>\n
<\/p>\n
What your day looks like:<\/em><\/strong><\/p>\n
\n
Works closely with the project team to translate product management strategy, goals and directives for new products and product enhancements into clear and actionable features\/user stories for the technology team<\/li>\n
Provides complex analysis and problem solving on software development business challenges and customer support issues including talking to customers, scoping, root-cause, brainstorming with the team, clarifying options, documenting product operations, and creating innovative cost-effective solutions<\/li>\n
Partnering with the Product Owners and Subject Matter Experts to gather requirements, and responsible for writing features, user stories (capturing business requirements and functional specifications), creating UI wireframes and mockups, and serving as the product owner for systems related questions during scrum meetings.<\/li>\n
Refines and communicates new development features and user stories in a way that the team can pick up quickly; discusses priority and technical issues with the scrum team<\/li>\n
Supports the development team by responding to user story questions quickly and accurately, and gathering details for Non-Functional Requirements (NFRs)<\/li>\n
Partners with user experience designers, as needed<\/li>\n
Responsible for ticket triaging, differentiation between bugs and enhancements, product knowledge, and defect management support including organizing and executing user acceptance testing<\/li>\n
Assists with product backlog grooming sessions, schedules appropriate ad-hoc product design sessions, coordinates with lead developer and team on estimation sessions, summarizes work in sprint demos, and participates in retrospectives<\/li>\n
Leads and facilitates general meetings, product trainings, and collaborative workshop methods with a mix of both business and technical partners<\/li>\n
Partners with Business Process Engineers on Process Mapping and Improvement: Documents existing processes with a keen eye for identifying waste, gaps, risks, value added areas and opportunities, if needed performs this function individually\n
\n
Analyzes current state processes with a holistic view of the organization and partners to design new future state processes<\/li>\n<\/ul>\n<\/li>\n
Documents product build out as needed for future maintenance and development needs<\/li>\n
Participates in special projects and performs other duties as assigned<\/li>\n
After hours and on-call work is required at critical times, particularly during a deployment<\/li>\n
Ability to travel upon request to visit business partners as needed<\/li>\n<\/ul>\n
The Skills you bring:<\/em><\/strong><\/p>\n
\n
Strong meeting facilitation, presentation, training and workshop facilitation skills<\/li>\n
Ability to develop effective relationships across the business<\/li>\n
Motivated self-starter with the ability to learn quickly and work with teams as well as individually<\/li>\n
Outstanding written and verbal communicator and interpersonal skills<\/li>\n
Detail oriented and strong analytical skills<\/li>\n
Strong systems aptitude and ability to leverage technology to drive customer satisfaction<\/li>\n
LEAN\/Continuous improvement mindset<\/li>\n
MS Office<\/li>\n
Experience using Miro collaboration tool a plus<\/li>\n
1 year of Working Knowledge in Azure DevOps, Jira or used equivalent tool<\/li>\n
UI Prototyping or Mockup tools (Balsamiq, Axure, Visio, Adobe, etc.)<\/li>\n
1 year of interpreting data using SQL queries<\/li>\n<\/ul>\n
The Expertise and Education you have:<\/em><\/strong><\/p>\n
\n
A minimum of 4+ years\u2019 experience performing analysis in a software development environment, including Agile, and Lean Startup<\/li>\n
Familiar with UX design principles and practices<\/li>\n
Working knowledge of Agile, LEAN, or other product management methodologies<\/li>\n
Process analysis and mapping experience<\/li>\n
Delivering trainings, presentations, running meetings and workshop facilitation<\/li>\n
Experience as a Business Analyst for an Automotive or Fleet product is a plus<\/li>\n
CSPO certification, or experience as a Product Owner in an Agile framework is a nice to have<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Computer Science, Information Technology, Business or related field<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4811715003,"title":"Business Process Analyst - EPMO (Hooksett, NH)","location":"Hooksett, NH","department":"Tech - Enterprise PMO","class":"jobs-collection-item","date_posted":"2022-06-17","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
Merchants is seeking multiple Business Process Engineers focused in our Electric Vehicle space and in our Financial Operations space.  <\/p>\n
The Business Process Engineer (BPE) is responsible for current and future state process capture and analysis, documentation, solution design, end to end testing, training, and leads process change management. This role will be responsible for streamlining, simplifying, and improving end-to-end processes, driving a lean continuous improvement culture, leveraging systems and tools to drive productivity and a unified user experience. <\/p>\n
The BPE will support a combination of strategic cross functional initiatives, business initiatives and\/or software development projects. This individual will work directly with subject matter experts of all levels of the organization and Agile delivery teams to workshop on current and future state processes, brainstorm fixes and solutions, support the development of features and user stories, and support the business and delivery teams through implementation and change management\u202f <\/p>\n
At Merchants Fleet, we strive to hire the best minds to innovate and build things that will directly benefit our employees and customers. The intense focus we have on our customers is a large reason why we are the nation\u2019s fastest growing fleet management company. Our Business Process Engineers leverage their Lean Agile mindset and toolkit to solve complex problems and get to see the valuable impact of their work first-hand. <\/p>\n
The challenges the Business Process Engineers will solve at Merchants are big and impact thousands of customers across the country. Our path forward is not always easy, so we are selective about who joins us on this journey. There is a specific kind of person who thrives on taking on challenges at Merchants \u2013 someone who is excited by the idea of helping create new products, features, services and the processes to support both the people and the technology from scratch while in a fast-paced environment.  Someone who is ready to leave a lasting mark on an incredible company. <\/p>\n
You <\/strong>will be working with colleagues around the world to dive deep into process, support the design or implement new software initiatives and capabilities utilizing innovative technology while leading the charge as your team pursues implementation. You will partner with both business and technical resources that include Agile delivery teams and business partners to develop and execute a project strategy. <\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH or Rosemont, IL<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
Take a peek at the culture on the Technology team:<\/p>\n
<\/p>\n
<\/p>\n
Skills:<\/em><\/strong> <\/p>\n
\n
Process minded with a knack for finding opportunities to reengineer processes  <\/li>\n
Lean\/Continuous improvement and Agile mindset  <\/li>\n
MS Office Suite including Visio or similar process modeling tool <\/li>\n
Experience using Miro online collaboration tool a plus <\/li>\n<\/ul>\n
Experience:<\/em><\/strong> <\/p>\n
\n
A minimum of 3+ years\u2019 experience as a business analyst, process engineer or similar  <\/li>\n
Strong preference - Prior experience and knowledge working with financial and billing systems, analyzing financial operations, reporting, planning, and accounting processes <\/li>\n
Ability to interpret data using SQL queries  <\/li>\n
Deep process analysis and mapping experience <\/li>\n
Design Thinking methodology or other innovation frameworks <\/li>\n
Working knowledge of Six Sigma, Lean practices, tools, and mindset <\/li>\n
Project management lifecycle knowledge (both for business projects and technology releases); traditional and Agile <\/li>\n
Experience as a Product Owner or BA in an Agile framework is a nice to have <\/li>\n<\/ul>\n
<\/p>\n
Take a peek at the culture on the Technology team here!<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 160,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4811719003,"title":"Business Process Analyst - EPMO (Rosemont, IL)","location":"Rosemont, IL","department":"Tech - Enterprise PMO","class":"jobs-collection-item","date_posted":"2022-05-20","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Rosemont","state":"IL","description":"
Merchants is seeking multiple Business Process Engineers focused in our Electric Vehicle space and in our Financial Operations space.  <\/p>\n
The Business Process Engineer (BPE) is responsible for current and future state process capture and analysis, documentation, solution design, end to end testing, training, and leads process change management. This role will be responsible for streamlining, simplifying, and improving end-to-end processes, driving a lean continuous improvement culture, leveraging systems and tools to drive productivity and a unified user experience. <\/p>\n
The BPE will support a combination of strategic cross functional initiatives, business initiatives and\/or software development projects. This individual will work directly with subject matter experts of all levels of the organization and Agile delivery teams to workshop on current and future state processes, brainstorm fixes and solutions, support the development of features and user stories, and support the business and delivery teams through implementation and change management\u202f <\/p>\n
At Merchants Fleet, we strive to hire the best minds to innovate and build things that will directly benefit our employees and customers. The intense focus we have on our customers is a large reason why we are the nation\u2019s fastest growing fleet management company. Our Business Process Engineers leverage their Lean Agile mindset and toolkit to solve complex problems and get to see the valuable impact of their work first-hand. <\/p>\n
The challenges the Business Process Engineers will solve at Merchants are big and impact thousands of customers across the country. Our path forward is not always easy, so we are selective about who joins us on this journey. There is a specific kind of person who thrives on taking on challenges at Merchants \u2013 someone who is excited by the idea of helping create new products, features, services and the processes to support both the people and the technology from scratch while in a fast-paced environment.  Someone who is ready to leave a lasting mark on an incredible company. <\/p>\n
You <\/strong>will be working with colleagues around the world to dive deep into process, support the design or implement new software initiatives and capabilities utilizing innovative technology while leading the charge as your team pursues implementation. You will partner with both business and technical resources that include Agile delivery teams and business partners to develop and execute a project strategy. <\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH or Rosemont, IL<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
Take a peek at the culture on the Technology team:<\/p>\n
<\/p>\n
<\/p>\n
Skills:<\/em><\/strong> <\/p>\n
\n
Process minded with a knack for finding opportunities to reengineer processes  <\/li>\n
Lean\/Continuous improvement and Agile mindset  <\/li>\n
MS Office Suite including Visio or similar process modeling tool <\/li>\n
Experience using Miro online collaboration tool a plus <\/li>\n<\/ul>\n
Experience:<\/em><\/strong> <\/p>\n
\n
A minimum of 3+ years\u2019 experience as a business analyst, process engineer or similar  <\/li>\n
Strong preference - Prior experience and knowledge working with financial and billing systems, analyzing financial operations, reporting, planning, and accounting processes <\/li>\n
Ability to interpret data using SQL queries  <\/li>\n
Deep process analysis and mapping experience <\/li>\n
Design Thinking methodology or other innovation frameworks <\/li>\n
Working knowledge of Six Sigma, Lean practices, tools, and mindset <\/li>\n
Project management lifecycle knowledge (both for business projects and technology releases); traditional and Agile <\/li>\n
Experience as a Product Owner or BA in an Agile framework is a nice to have <\/li>\n<\/ul>\n
<\/p>\n
Take a peek at the culture on the Technology team here!<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 160,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5145710003,"title":"Client Development Manager (Remote - CO)","location":"Remote","department":"Fleet Sales","class":"jobs-collection-item","date_posted":"2022-06-09","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":1,"city":"Hooksett","state":"NH","description":"
What your career will look like immersed on our GROWING Culture:<\/strong> Client Development Managers (CDMs) provide expert advice and consultation on fleet best practices and, together with Regional Sales Managers (RSMs), to develop strategies for our clients. CDMs play a key role in renewing business, upselling relevant services, providing financial projections, and working cross-functionally with counterparts to ensure client needs are met. The Client Development Manager is a trusted resource to our RSMs and clients and take pride in ensuring the highest levels of service excellence are delivered resulting in the highest levels of client retention.<\/p>\n
<\/p>\n
Location: <\/strong>Remote in Colorado<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
Take a peek at the culture on the Fleet Sales & Consulting Team:<\/p>\n
<\/p>\n
<\/p>\n
Key Responsibilities: <\/strong><\/p>\n
\n
Seek growth and expansion opportunities from clients to achieve specified sales targets and work collaboratively with the Regional Sales Manager (RSM) through the sales cycle.<\/li>\n
Introduce and demonstrate new products and technology enhancements to clients as needed.<\/li>\n
Proactively provide consultation to and recommend valuable strategies and best practices to increase client satisfaction and improve profitability.<\/li>\n
Routinely plan, coordinate, and conduct face-to-face client visitations at a minimum frequency as determined by the size and complexity of each client and in concert with the RSM.<\/li>\n
Foster a deep working relationship with clients by frequently exchanging professional correspondence such as quote calculations, order commitments, and sales communications that are in accordance with the company\u2019s brand standards and in harmony with the RSM.<\/li>\n
Complete documentation in SalesForce for business development efforts and customer workflow.<\/li>\n
Act accordingly in a team environment with all operating units to swiftly respond to client requests, accurately process lease orders, investigate client concerns and troubleshoot issues.<\/li>\n
Attend and participate in company functions such as the Employee Summit, the Growth Summit and special training events as well as local and national industry functions.<\/li>\n
Prudently manage business expenditures incurred.<\/li>\n
Respond fully and promptly to requests from management for detailed information regarding assigned territory, active prospects assigned to RSM\u2019s, client reviews, forecasts, etc.<\/li>\n
Support the Regional Vice President with special projects as needed (such as rollout of new initiatives, facilitating account transitions, testing, and validating IT enhancements and fixes prior to release, etc.).<\/li>\n
Support RSMs and RVPs with strategic pursuits upon request.<\/li>\n<\/ul>\n
The Skills You Bring to Merchants:<\/strong><\/p>\n
\n
Excellent written\/verbal communications.<\/li>\n
Strong interpersonal\/social skills.<\/li>\n
Effective presentation & negotiation skills.<\/li>\n
High energy, self-motivated, driven.<\/li>\n
Collaborative team player.<\/li>\n
Strong financial and analytical skills.<\/li>\n
Ability to travel up to 50%.<\/li>\n<\/ul>\n
The Expertise You Have: <\/strong><\/p>\n
\n
Bachelor\u2019s Degree in business or related.<\/li>\n
MBA or advanced degree a plus.<\/li>\n
2-5 yrs. sales or related experience.<\/li>\n
Experience interacting with C-Level.<\/li>\n
Financial Services\/Fleet Management experience preferred.<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-BK1 #LI-Remote<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5063168003,"title":"Client Experience (Customer Service) Associate (10am-7pm Eastern) (Hooksett, NH)","location":"Hooksett, NH","department":"Client Experience","class":"jobs-collection-item","date_posted":"2022-05-23","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
Your amazing Client Service orientation will assure your success as Merchants Fleet\u2019s newest Account Associate. You will support Merchants Fleet clients and the Client Experience team, providing account support and administrative duties that fulfill the timely and accurate delivery of Merchants Fleet services. Your primary focus is to provide responsiveness and problem resolution in all Fleet Management areas that directly impact the client via the Call Center and Bold Chat. This position will be for the 10am-7pm shift.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
Take a peek at the culture on the Client Experience team:<\/p>\n
<\/p>\n
<\/p>\n
What Your Day Looks Like:<\/em><\/strong> <\/p>\n
\n
Provide support to the Client Experience team, to drive exceptional client experience.<\/li>\n
Support incoming\/outgoing calls\/emails\/live chat pertaining to questions on Merchants leased vehicles and all enrolled services<\/li>\n
Administer client fleet policy in an efficient and professional manner<\/li>\n
Provide support to accounts within the Merchants Portfolio, ensuring all requests and timelines are precisely managed<\/li>\n
Effectively resolve client concerns and provide pro-active client support<\/li>\n
Possess and utilize in depth knowledge of leasing programs, service offerings, workflow and processes in day to day interactions.<\/li>\n
Thrive in a fast paced, client-oriented business<\/li>\n
Utilize CRM software to document, manage and track client support and vehicle transactions.<\/li>\n
Execute within Client Experience Service level Agreements (SLA\u2019s)<\/li>\n
Effectively utilize TotalView (internal system) in day to day support of client(s)<\/li>\n
Collaborate with team members from across the organization to drive all client deliverables<\/li>\n
Act as a liaison between sales and clients with all Merchants departments<\/li>\n
Fulfill the Mission and Values of the organization.<\/li>\n
Recommend improved processes to fulfill the goals of the Client Experience Team<\/li>\n
Provide administrative support to the Client Experience team in times when needed to fulfill Merchants Fleet Management Strategic Initiatives<\/li>\n
Other special projects or duties as determined by department management<\/li>\n<\/ul>\n
The Skills, Experience and Education You Bring:<\/em><\/strong> <\/p>\n
\n
Excellent organizational skills, strong attention to detail with an ability to focus on accuracy while managing multiple tasks and projects simultaneously<\/li>\n
Exceptional verbal, written, presentation, project management and interpersonal skills<\/li>\n
High energy, as well as a pleasant and professional demeanor<\/li>\n
Excellent client service approach to problem solving<\/li>\n
Ability to nurture and work in a team environment as well as ability to work independently with self-motivation<\/li>\n
Ability to work as part of a team while accomplishing departmental and corporate goals<\/li>\n
Advanced computer skills in CRM, Total View and Microsoft Suite<\/li>\n
Must be able to work overtime as required<\/li>\n
5+ years in environment requiring strong communication and client service skills<\/li>\n
HS Diploma or Equivalent<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 160,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2020, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CF1 <\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5096850003,"title":"Director, Innovation (Hooksett, NH)","location":"Hooksett, NH","department":"Innovation Office","class":"jobs-collection-item","date_posted":"2022-06-14","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
Your Goal in this EXCITING new role:<\/em><\/strong> <\/strong>Driving innovation and process improvement across the fleet management organization by building & training a culture of innovation, developing methods and tools to fuel the future, and strategic project management.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> <\/em><\/strong>Hooksett, NH<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
<\/p>\n
How you will immerse yourself in our GROWING INNOVATIVE culture:<\/em><\/strong><\/p>\n
\n
Align all Innovation Department activities with the company\u2019s strategic direction, vision, values and goals<\/li>\n
Lead a cross functional Innovation Department across the entire enterprise focused on developing new thinking<\/li>\n
Develop & improve innovation methods, tools and technology to enable creative thinking and new ways of doing business<\/li>\n
Foster idea generation across the business<\/li>\n
Train cross functional employees in innovation, lead Innovation Coaches Academy<\/li>\n
Partner with executive leaders to facilitate, lead and manage pilot projects as a result of the Innovation Coaches Academy or other source<\/li>\n
Act as an innovation advisor to the leadership team and department leaders<\/li>\n
Drive, coordinate & execute innovation and process improvement & new initiatives within and across business units, with responsibilities to include:\n
\n
Working directly with the CEO & executive team<\/li>\n
Employee Engagement<\/li>\n
Team Productivity<\/li>\n
Operational Excellence<\/li>\n
Business Scalability<\/li>\n
Service Offering Development<\/li>\n<\/ul>\n<\/li>\n
Manage strategic & pilot projects collaboratively, on time, and at or under budget across the enterprise\n
\n
Align investments and initiatives in innovation project management with business strategy and priorities<\/li>\n
Collaborate with business team members to develop and manage project and program budgeting approaches and resource allocation<\/li>\n
Develop program priorities based on functional needs, resources, risk and inter-dependencies<\/li>\n
Monitor value metrics to make informed decisions<\/li>\n
Ensure adoption and implementation of project and program management methodology<\/li>\n
Analyze the organization\u2019s ability to absorb change and adopt project and programs post-deployment<\/li>\n
Communicate status, metrics, challenges and changes of the innovation project portfolio to all stakeholders<\/li>\n
Defines principles and standards to harmonize project management methodologies from third party or external service providers<\/li>\n<\/ul>\n<\/li>\n
Manage relationships with early-stage partners for innovation purposes<\/li>\n<\/ul>\n
The Expertise YOU have:<\/em><\/strong><\/p>\n
\n
2-5 years\u2019 experience in Innovation or Project Management Leadership<\/li>\n
Bachelor\u2019s degree in Business or Similar Field<\/li>\n
Certification in Project Management<\/li>\n<\/ul>\n
Unique Skills and Attributes you bring to Merchants:<\/em><\/strong><\/p>\n
\n
Innovation Methods, Tools and Technology<\/li>\n
Design Thinking Training<\/li>\n
Strategic Thinking & Mindset<\/li>\n
Process Management & Project Management<\/li>\n
Relationship Building & Nurturing<\/li>\n
Conflict Management & Resolution<\/li>\n
Change Management & Flexibility<\/li>\n
Emotional Intelligence<\/li>\n
Leadership \u2013 Informal, Influential and Formal<\/li>\n
Executive Level Communication & Presentation Skills<\/li>\n
Time Management<\/li>\n
Detail Oriented<\/li>\n
Results Driven<\/li>\n
MS Office \u2013 PowerPoint, Word, Excel & Project<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-BK1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5093528003,"title":"Director of Enterprise Architecture (Hooksett, NH)","location":"Hooksett, NH","department":"Tech - Enterprise Systems Architecture","class":"jobs-collection-item","date_posted":"2022-05-20","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
Description<\/em><\/strong>:<\/strong> Performs the leadership, definition, facilitation, analysis, design and implementation of tasks required for the development of an Enterprise Architecture (EA). Defines system and application architecture including vision and strategy as well as implementation guidelines. Understands and creates strategies and policies to meet overall business goals and drive business value. Oversees and manages the architecture team and reports to the VP of Enterprise Solutions and Architecture. <\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH <\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
Take a peek at the culture on the Technology team:<\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n
What Your Day Looks Like:<\/em><\/strong> <\/p>\n
\n
Manage and develop the architecture team, establish goals, provide feedback and help grow individual skillsets.<\/li>\n
Assist business leaders in enabling their future-state business capabilities that, in turn, drive the organization\u2019s targeted business outcomes through the choice of programs, projects and initiatives the organization chooses to invest in.<\/li>\n
Collaborate with key stakeholders, subject matter experts and peer leadership group to drive solutions and business value.<\/li>\n
Lead and coordinate all aspects of the EA program, including: business architecture, information architecture, solutions architecture, technical architecture, and security architecture.<\/li>\n
Manage, Lead and Collaborate with Data Architects, Solution Architects and Application Architects to develop architecture principles, standards, best practices, guidelines, and vision.<\/li>\n
Define high-level migration plans to address the gaps between the current and future state through the EA road map, linked to the IT budgeting and capital planning processes.<\/li>\n
Create and coordinate governance to assure adherence to architecture standards and company\/technology vision.<\/li>\n
Maintain insight into and manage other architecture-related activities and the respective roles (such as business, information, solution and technical). <\/li>\n
Lead the analysis of the current technology environment to detect deficiencies and recommend \u201cbest practices\u201d and solutions for improvement. In addition, lead the analysis of technology industry and market trends to determine the potential impact on the enterprise as well as on the Enterprise Architecture for the company.<\/li>\n
Define metrics to measure and demonstrate Enterprise Architecture value.<\/li>\n
Drive the Enterprise Architecture road map to establish the multi-year plan to include major categories of EA projects, rationalize strategies, standardization strategies, IT policies, procedures, and best practices.<\/li>\n
After hours and on-call work may be required, particularly where IT is in continual 24-hour operation.<\/li>\n<\/ul>\n
<\/strong><\/p>\n
The Experience and Education You Have:<\/em><\/strong> <\/p>\n
\n
Minimum of ten years of design and implementation with at least five as an Enterprise Architect.<\/li>\n
Experience in a large, geographically diverse IT organization.<\/li>\n
Experience in Cloud solutions and driving next generation cloud-based implementations.<\/li>\n
Minimum of five years of experience in technical disciplines such as: application development, middleware, and database management.<\/li>\n
Exposure to multiple, diverse technical configurations, technologies and processing environments.<\/li>\n
Demonstrated experience with micro-services architecture and cloud technology (Azure preferred).<\/li>\n
Understanding of modern data architectures (e.g. event driven architecture, data democratization, cloud based systems).<\/li>\n
Hands-on experience with building high-availability, scalable services. <\/li>\n
Ability to describe patterns as well as coach and instruct at the code level.<\/li>\n
Ability to understand how various Architecture components within an Enterprise interact.<\/li>\n
Diverse Technology Stack experience.<\/li>\n
Past project experience with or knowledge of working with\/establishing IT governance and operations and processes.<\/li>\n
Knowledge of application design patterns, data modeling, micro-service integration, micro-frontend solutions, business intelligence domains.<\/li>\n
Bachelor's degree in Computer Science, System Analysis or a related study, or equivalent experience<\/li>\n<\/ul>\n
<\/p>\n
The Skills You Bring:<\/em><\/strong> <\/p>\n
\n
Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation.<\/li>\n
Demonstrated ability to influence and teach\/coach others.<\/li>\n
Ability to define an Enterprise Architecture road map.<\/li>\n
Strong leadership and collaboration skills.<\/li>\n
Excellent critical thinking skills.<\/li>\n
Be pragmatic and adaptable.<\/li>\n
Strong written and verbal communication skills.<\/li>\n
Excellent planning and organizational skills.<\/li>\n
Ability to understand the long-term (\"big picture\") and short-term perspectives of situations.<\/li>\n
Ability to estimate the financial impact of Enterprise Architecture alternatives.<\/li>\n
Ability to apply multiple technical solutions to business problems.<\/li>\n
Ability to quickly comprehend the functions and capabilities of new technologies.<\/li>\n
Knowledge of many, if not most, aspects of an Enterprise Architecture.<\/li>\n
Track record for remaining unbiased toward any specific technology or vendor; (i.e. more interested in results than personal preferences).<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5025104003,"title":"Finance Business Partner (Hooksett, NH)","location":"Hooksett, NH","department":"FPAC","class":"jobs-collection-item","date_posted":"2022-06-13","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
You will partner with the business in developing strategic growth plans, improving profitability and performance, and ensuring the financial integrity of the company. You will provide analysis and planning to support the growth of the organization, contributing as a liaison with all operating divisions to ensure consistency with Senior Management and board objectives for revenue generation, profitability and efficiency.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> <\/em><\/strong>Hooksett, NH \/ Rosemont, IL \/ Remote<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
<\/p>\n
What Your Day Will Look Like:<\/em><\/strong><\/p>\n
\n
Support the company's annual budgeting and monthly forecasting process for P&L<\/li>\n
Provide support in long range financial planning including analysis and financial modeling across all financial statements for internal and external parties<\/li>\n
Support the month end close process working with Accounting to explain variances to budget\/forecast & identify trends<\/li>\n
Present analysis of monthly financial statement trends and variances to Directors\/Managers and Senior Leadership<\/li>\n
Serve as a trusted business partner that prepares presentations, reports, and analysis for Business Unit Leaders<\/li>\n
Develop, analyze, and report on key performance indicators to identify underlying business opportunities and risks while providing input for operational and strategic decisions<\/li>\n
Provide financial, project, and ad hoc support during the regular course of business and during critical engagements such as audits<\/li>\n
Focus on continuous improvement efforts by establishing best practices among business units and overall company to improve quality and reduce operational costs<\/li>\n<\/ul>\n
The Experience and Education You Have:<\/em><\/strong><\/p>\n
\n
Minimum of 5+ years professional financial experience<\/li>\n
Must be skilled in accounting, budgeting, forecasting, and planning<\/li>\n
Proficient in Excel and PPT, fast learner of new technology and systems<\/li>\n
Minimum of a BS in Finance with strong knowledge in Accounting or Finance<\/li>\n
Industry knowledge within fleet management or finance preferred, but not required<\/li>\n<\/ul>\n
The Skills You Bring<\/em><\/strong>: <\/em><\/p>\n
\n
Excellent written and oral communication skills<\/li>\n
Comfortable multitasking and working independently with flexibility\/adaptability<\/li>\n
Strong organizational and time management skills<\/li>\n
Strong analytical skills including ad-hoc modeling<\/li>\n
Ability to interact effectively with senior leaders and across functional teams<\/li>\n
Individual must be a highly motivated financial professional with strong problem-solving and relationship management skills, and the ability to multi-task in a deadline driven environment<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CN1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5029442003,"title":"Finance Business Partner (Remote)","location":"Remote","department":"FPAC","class":"jobs-collection-item","date_posted":"2022-06-13","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":1,"city":"Hooksett","state":"NH","description":"
You will partner with the business in developing strategic growth plans, improving profitability and performance, and ensuring the financial integrity of the company. You will provide analysis and planning to support the growth of the organization, contributing as a liaison with all operating divisions to ensure consistency with Senior Management and board objectives for revenue generation, profitability and efficiency.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> <\/em><\/strong>Hooksett, NH \/ Rosemont, IL \/ Remote<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
<\/p>\n
What Your Day Will Look Like:<\/em><\/strong><\/p>\n
\n
Support the company's annual budgeting and monthly forecasting process for P&L<\/li>\n
Provide support in long range financial planning including analysis and financial modeling across all financial statements for internal and external parties<\/li>\n
Support the month end close process working with Accounting to explain variances to budget\/forecast & identify trends<\/li>\n
Present analysis of monthly financial statement trends and variances to Directors\/Managers and Senior Leadership<\/li>\n
Serve as a trusted business partner that prepares presentations, reports, and analysis for Business Unit Leaders<\/li>\n
Develop, analyze, and report on key performance indicators to identify underlying business opportunities and risks while providing input for operational and strategic decisions<\/li>\n
Provide financial, project, and ad hoc support during the regular course of business and during critical engagements such as audits<\/li>\n
Focus on continuous improvement efforts by establishing best practices among business units and overall company to improve quality and reduce operational costs<\/li>\n<\/ul>\n
The Experience and Education You Have:<\/em><\/strong><\/p>\n
\n
Minimum of 5+ years professional financial experience<\/li>\n
Must be skilled in accounting, budgeting, forecasting, and planning<\/li>\n
Proficient in Excel and PPT, fast learner of new technology and systems<\/li>\n
Minimum of a BS in Finance with strong knowledge in Accounting or Finance<\/li>\n
Industry knowledge within fleet management or finance preferred, but not required<\/li>\n<\/ul>\n
The Skills You Bring<\/em><\/strong>: <\/em><\/p>\n
\n
Excellent written and oral communication skills<\/li>\n
Comfortable multitasking and working independently with flexibility\/adaptability<\/li>\n
Strong organizational and time management skills<\/li>\n
Strong analytical skills including ad-hoc modeling<\/li>\n
Ability to interact effectively with senior leaders and across functional teams<\/li>\n
Individual must be a highly motivated financial professional with strong problem-solving and relationship management skills, and the ability to multi-task in a deadline driven environment<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CN1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5025109003,"title":"Finance Business Partner (Rosemont, IL)","location":"Rosemont, IL","department":"FPAC","class":"jobs-collection-item","date_posted":"2022-06-13","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Rosemont","state":"IL","description":"
You will partner with the business in developing strategic growth plans, improving profitability and performance, and ensuring the financial integrity of the company. You will provide analysis and planning to support the growth of the organization, contributing as a liaison with all operating divisions to ensure consistency with Senior Management and board objectives for revenue generation, profitability and efficiency.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> <\/em><\/strong>Hooksett, NH \/ Rosemont, IL \/ Remote<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
<\/p>\n
What Your Day Will Look Like:<\/em><\/strong><\/p>\n
\n
Support the company's annual budgeting and monthly forecasting process for P&L<\/li>\n
Provide support in long range financial planning including analysis and financial modeling across all financial statements for internal and external parties<\/li>\n
Support the month end close process working with Accounting to explain variances to budget\/forecast & identify trends<\/li>\n
Present analysis of monthly financial statement trends and variances to Directors\/Managers and Senior Leadership<\/li>\n
Serve as a trusted business partner that prepares presentations, reports, and analysis for Business Unit Leaders<\/li>\n
Develop, analyze, and report on key performance indicators to identify underlying business opportunities and risks while providing input for operational and strategic decisions<\/li>\n
Provide financial, project, and ad hoc support during the regular course of business and during critical engagements such as audits<\/li>\n
Focus on continuous improvement efforts by establishing best practices among business units and overall company to improve quality and reduce operational costs<\/li>\n<\/ul>\n
The Experience and Education You Have:<\/em><\/strong><\/p>\n
\n
Minimum of 5+ years professional financial experience<\/li>\n
Must be skilled in accounting, budgeting, forecasting, and planning<\/li>\n
Proficient in Excel and PPT, fast learner of new technology and systems<\/li>\n
Minimum of a BS in Finance with strong knowledge in Accounting or Finance<\/li>\n
Industry knowledge within fleet management or finance preferred, but not required<\/li>\n<\/ul>\n
The Skills You Bring<\/em><\/strong>: <\/em><\/p>\n
\n
Excellent written and oral communication skills<\/li>\n
Comfortable multitasking and working independently with flexibility\/adaptability<\/li>\n
Strong organizational and time management skills<\/li>\n
Strong analytical skills including ad-hoc modeling<\/li>\n
Ability to interact effectively with senior leaders and across functional teams<\/li>\n
Individual must be a highly motivated financial professional with strong problem-solving and relationship management skills, and the ability to multi-task in a deadline driven environment<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CN1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5194341003,"title":"Financial Operations Admin","location":"Hooksett, NH","department":"Financial Operations - Cash In","class":"jobs-collection-item","date_posted":"2022-06-24","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
Description:<\/em><\/strong> As the Financial Operations Associate you will cross-train to become a subject matter expert in key areas of the business, assisting the department as needed in collaboration with internal and external business partners.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Merchants Fleet Headquarters in Hooksett, NH<\/p>\n
<\/p>\n
What Your Day Will Look Like:<\/em><\/strong><\/p>\n
\n
Process a variety of financial transactions, accurately and efficiently<\/li>\n
Validate required documents, dates and information have been provided and is accurate<\/li>\n
Monitor exceptions and ensure timely response to\/from business partners<\/li>\n
Escalate aged items and drive resolution<\/li>\n
Suggest process improvements to enhance quality, improve productivity and minimize risk<\/li>\n
Run daily workflow reports<\/li>\n
Engage management when processing days are at risk<\/li>\n
Provide volumes and aging status to management during weekly meetings<\/li>\n
Work closely with Operations and Finance teams<\/li>\n
Respond and act on email correspondence to support all departments at Merchants<\/li>\n<\/ul>\n
<\/p>\n
The Expertise and Education You Have:<\/em><\/strong><\/p>\n
\n
Exceptional computer skills in Salesforce, Great Plains, Microsoft Windows, Excel, Power Point and Word<\/li>\n
Bachelor\u2019s degree or equivalent work experience<\/li>\n
Prior experience in a corporate setting, customer service, finance, accounting, banking, or administration preferred<\/li>\n<\/ul>\n
<\/p>\n
The Skills You Bring:<\/em><\/strong><\/p>\n
\n
Excellent organizational skills, strong attention to detail with an ability to focus on accuracy while managing multiple tasks<\/li>\n
Excellent analytical skills and proven customer service approach to problem solving<\/li>\n
Positive attitude and ability to work as part of a team<\/li>\n
Ability to prioritize, multitask and manage time productively<\/li>\n
Ready to hit the ground running in a very fast paced environment<\/li>\n
Ability to work in a team environment as well as ability to work independently with self-motivation<\/li>\n<\/ul>\n
<\/p>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5142571003,"title":"Fleet Inventory Specialist (Hooksett, NH)","location":"Hooksett, NH","department":"Service","class":"jobs-collection-item","date_posted":"2022-06-16","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
Position is responsible for facilitating checking in and checking out of inventory, with the emphasis on reconditioning and coordinating mechanical maintenance through local service facilities. Keeping inventory organized is critical for optimum processing of our transit vans, passenger vehicles, pickup trucks, and more.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Merchants Auto Dealership - 1278 Hooksett Rd in Hooksett, NH<\/p>\n
Check out the other benefits that Merchants has to offer here. <\/p>\n
<\/p>\n
What Your Day Will Look Like:<\/em><\/strong><\/p>\n
\n
Check-in new and pre-owned inventory<\/li>\n
Organize inventory on Merchants lot and offsite storage lots<\/li>\n
Coordinate reconditioning of vehicles returned<\/li>\n
Complete condition reports with 3rd party estimated values and provide to administrative team<\/li>\n
Delivery prep & light detail work on daily rental vehicles and outgoing leases<\/li>\n
Coordinate mechanical service on inventory<\/li>\n
Assist with claims processing and work with local body shops<\/li>\n
Assist with plating of inventory<\/li>\n
Assist with processing of any units located in our Hooksett pool inventory (on-site or locally stored inventory)<\/li>\n
Facilitate and\/or fix small repairs as needed such as swap knobs, lights, install hub caps, molding, etc.<\/li>\n
Work with sales, service, and vehicle processing team for lot space management (snow removal, cleaning, expected volume)<\/li>\n
Fill in for the Rental & Logistics Specialist<\/li>\n
Receive cross-training to learn and provide back up for additional roles among the team<\/li>\n<\/ul>\n
The Working Conditions and Physical Requirements:<\/em><\/strong><\/p>\n
\n
Work will be performed primarily outdoors with a limited amount of indoor work. This will include all 4-seasons in NH and can include working with car fumes, odors, dust, etc.<\/li>\n
Must pass Motor Vehicle Record check and hold a valid driver\u2019s license<\/li>\n
Must be able to lift 20 pounds<\/li>\n
Standing\/walking for short distances: 75% or entire work shift on hard surfaces<\/li>\n
Operate vehicles on company lots and public roads safely<\/li>\n<\/ul>\n
The Experience You Bring:<\/em><\/strong><\/p>\n
\n
Proven experience in managing deadlines and providing feedback to team on trends and customer challenges<\/li>\n
High School diploma<\/li>\n
Valid Driver\u2019s License<\/li>\n<\/ul>\n
Join one of New Hampshire's BEST Companies to Work For winner 2015 \u2013 2021 as well as BEST Automotive Dealership voted 21 years in a row by GKM National. Merchants Fleet & Merchants Auto join forces to become the nation's #1 source for Commercial Vehicles.<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5177705003,"title":"Fleet Logistics Maintenance Specialist (Hooksett, NH)","location":"Hooksett, NH","department":"Mobility Operations","class":"jobs-collection-item","date_posted":"2022-06-21","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
The Fleet Logistics Specialist <\/em><\/strong>will work to drive utilization of the rental fleet through managing maintenance and repairs of vehicles. The right individual will have the intellect to make informed decisions related to vehicle quality, safety and expense management as well as educating peers on best practices for maintenance transactions. The role will also include managing logistics as well as other reconditioning efforts required to maintain a world class fleet of vehicles.<\/p>\n
<\/strong><\/p>\n
Location: <\/em><\/strong>Hooksett, NH<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
Take a peek at the culture on the Mobility team:<\/p>\n
<\/p>\n
<\/p>\n
What your day will look like:<\/em><\/strong><\/p>\n
\n
Manage availability of offsite fleet pool. Overseeing and managing the get ready of the vehicle through preventative maintenance, mechanical repairs, reconditioning, authorization of body work, vehicle compliance<\/li>\n
Establish and maintain vendor network for maintenance, body work, reconditioning and transportation<\/li>\n
Optimize supply chain through the planning, forecasting, and scheduling of repair work<\/li>\n
Monitor and track vehicle logistics requests. See through the resolution of issues and provide regular communication with appropriate parties<\/li>\n
Professional communications with internal partners and external clients throughout logistics process including delivery and pickup<\/li>\n
May need to make decisions that deviate from current process to ensure timely delivery of vehicles to client<\/li>\n
Make informed decisions that focus on vehicle quality, safety, and expense management.<\/li>\n
Drive utilization of fleet through management of cycle time for repairs to ensure departmental KPIs are being met and aged inventory is actively monitored<\/li>\n
Educate peers on best practices for vehicle maintenance and assist in defining processes for managing maintenance transactions<\/li>\n
Coordination of fleet compliance including registration and inspections<\/li>\n
Utilize CRM (Salesforce) and TSD software to document, manage and track client support of vehicle order and disposal actions<\/li>\n
Thrive in a very innovative, fast paced, and client-oriented business<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
Experience managing automotive maintenance and repairs on passenger cars and trucks<\/li>\n
Preferred experience managing automotive maintenance and repairs on class 5-8 medium\/heavy duty trucks<\/li>\n
Experience working directly with dealership service departments and other automotive repair facilities<\/li>\n
Strong Intellectual Curiosity and desire to learn<\/li>\n
Ability to thrive in a fast-paced environment <\/li>\n
Resourceful; ability to figure things out or not be shy to ask for guidance <\/li>\n<\/ul>\n
The Skills you bring:<\/em><\/strong><\/p>\n
\n
Excellent organizational skills and strong attention to detail. Ability to focus on accuracy<\/li>\n
Outstanding client service abilities to include professional phone manner. Natural tendencies toward client centric philosophies.<\/li>\n
Ability to prioritize work and multi task and succeed in a fast paced environment<\/li>\n
Excellent written and oral communication skills, with outstanding ability to communicate ideas and information clearly and succinctly<\/li>\n
Comprehension skills as the ability to listen to and understand information and ideas presented through spoken words<\/li>\n
Exceptional computer skills to include Microsoft windows, Word, Excel, Outlook and Internet resourcing<\/li>\n
High energy<\/li>\n
Ability to work as part of a team and lead others while accomplishing personal, departmental and company goals<\/li>\n
Ability to evaluate a situation and make important decisions<\/li>\n
Problem solving and team building skills, works effectively in both group and independent settings<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Degree in Business or equivalent business experience<\/li>\n<\/ul>\n
Experience:<\/em><\/strong><\/p>\n
\n
Extensive experience (minimum of 5 years) in the vehicle mechanic industry or equivalent in related industries<\/li>\n
Minimum of 5 years successful and extensive experience in a Client Service environment<\/li>\n
Preferred ASE or comparable certification<\/li>\n
Excel Proficiency<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-BK1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5046144003,"title":"Fleet Maintenance Medium\/Heavy Duty Technical Specialist (Hooksett, NH)","location":"Hooksett, NH","department":"Fleet Maintenance","class":"jobs-collection-item","date_posted":"2022-06-16","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
Your hands-on experience with  Medium\/Heavy Duty and Diesel Truck repair and diagnosis of issues will assure your success as a Fleet Maintenance Medium\/Heavy Duty Technical Specialist here at Merchants Fleet. You will provide technical support to the Merchants Fleet Maintenance Program and execute the day-to-day tasks needed to fulfill our clients\u2019 needs for related products and services. <\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH or Rosemont, IL<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
<\/p>\n
What Your Day Looks Like:<\/em><\/strong> <\/p>\n
\n
Providing targeted support via phone call or e-mail to our vendors, fleet managers, drivers and internal departments. <\/li>\n
Coordinating all maintenance related items for fleet vehicles:   <\/li>\n
Review and authorization of repairs <\/li>\n
Locating repair facilities  <\/li>\n
Communications with drivers, etc.  <\/li>\n
Control transactions and effectively direct vendors to perform work to our standards. <\/li>\n
Aggressively pursue warranty recovery on behalf of Merchants and our clients. <\/li>\n
Communicate with key stakeholders and contact our clients for authorization when repairs exceed the customer\u2019s approval limit. <\/li>\n
Notify the client, customer service representative(s), and the assigned sales executive9s) when work is declined for clients enrolled in our full maintenance program. <\/li>\n
Maintain and nurture relationships with our customers and our vendors. <\/li>\n
Interact with other departments and Merchants employees as needed to keep informed on status of vehicles. <\/li>\n
Ensure vehicle safety and troubleshoot problems so drivers are minimally inconvenienced when a breakdown occurs. <\/li>\n
Consult with our clients on technical and mechanical issues as well as work with our sales force to recommend appropriate cycle policies for fleet vehicles. <\/li>\n
Serve as an internal expert and industry resource for maintenance related issues. Participate in pricing and cost of ownership research.   <\/li>\n
Support systems testing of new technology enhancements. <\/li>\n
Other key projects to enhance the operations of our products and delivery of information to our clients including but not limited to: <\/li>\n
Monitoring of manufacturer recalls, identification of possibly affected vehicles and issuance of notifications to the appropriate parties; <\/li>\n
Registration and maintenance of units with centralized billing vendors including the Ford Fleet Care and GM National Fleet Programs; <\/li>\n
Cross-train other departments such as Client Experience in product related subject matter to effectively respond to or triage client requests <\/li>\n
Troubleshoot and resolve any challenges that may occur with products\/services in collaboration with the Fleet Products and the Client Experience Teams <\/li>\n
Additional projects and\/or duties as assigned by the Fleet Products Management Team <\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong> <\/p>\n
\n
2+ years of prior experience working with trailers, tractors, hydraulic systems, diesel engines, or other medium\/heavy duty vehicle and equipment maintenance  <\/li>\n
Active ASE Certifications <\/li>\n
Excellent organizational skills and strong attention to detail <\/li>\n
Accuracy rating of 95% or greater for all transaction processing <\/li>\n
Proficient Computer Skills:  Tableau, Microsoft Visio, Word, Microsoft Excel, Internet, Outlook <\/li>\n
Outstanding customer service abilities and professional phone manner <\/li>\n
Ability to prioritize work and multi-task in a dynamic environment <\/li>\n
Ability to effectively communicate with a wide range of client contacts from clerical to Executive level, both verbally and in written format <\/li>\n
High energy, as well as a pleasant and professional demeanor <\/li>\n
Aptitude in decision making and problem-solving <\/li>\n
Ability to work as part of a team while accomplishing departmental and company goals <\/li>\n
Self-motivated individual able to work independently with little direction <\/li>\n
Associates Degree in Automotive related field highly preferred <\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CF1 <\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5151381003,"title":"Fleet Maintenance Medium\/Heavy Duty Technical Specialist (Rosemont, IL)","location":"Rosemont, IL","department":"Fleet Maintenance","class":"jobs-collection-item","date_posted":"2022-06-16","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Rosemont","state":"IL","description":"
Your hands-on experience with  Medium\/Heavy Duty and Diesel Truck repair and diagnosis of issues will assure your success as a Fleet Maintenance Medium\/Heavy Duty Technical Specialist here at Merchants Fleet. You will provide technical support to the Merchants Fleet Maintenance Program and execute the day-to-day tasks needed to fulfill our clients\u2019 needs for related products and services. <\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH or Rosemont, IL<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
<\/p>\n
What Your Day Looks Like:<\/em><\/strong> <\/p>\n
\n
Providing targeted support via phone call or e-mail to our vendors, fleet managers, drivers and internal departments. <\/li>\n
Coordinating all maintenance related items for fleet vehicles:   <\/li>\n
Review and authorization of repairs <\/li>\n
Locating repair facilities  <\/li>\n
Communications with drivers, etc.  <\/li>\n
Control transactions and effectively direct vendors to perform work to our standards. <\/li>\n
Aggressively pursue warranty recovery on behalf of Merchants and our clients. <\/li>\n
Communicate with key stakeholders and contact our clients for authorization when repairs exceed the customer\u2019s approval limit. <\/li>\n
Notify the client, customer service representative(s), and the assigned sales executive9s) when work is declined for clients enrolled in our full maintenance program. <\/li>\n
Maintain and nurture relationships with our customers and our vendors. <\/li>\n
Interact with other departments and Merchants employees as needed to keep informed on status of vehicles. <\/li>\n
Ensure vehicle safety and troubleshoot problems so drivers are minimally inconvenienced when a breakdown occurs. <\/li>\n
Consult with our clients on technical and mechanical issues as well as work with our sales force to recommend appropriate cycle policies for fleet vehicles. <\/li>\n
Serve as an internal expert and industry resource for maintenance related issues. Participate in pricing and cost of ownership research.   <\/li>\n
Support systems testing of new technology enhancements. <\/li>\n
Other key projects to enhance the operations of our products and delivery of information to our clients including but not limited to: <\/li>\n
Monitoring of manufacturer recalls, identification of possibly affected vehicles and issuance of notifications to the appropriate parties; <\/li>\n
Registration and maintenance of units with centralized billing vendors including the Ford Fleet Care and GM National Fleet Programs; <\/li>\n
Cross-train other departments such as Client Experience in product related subject matter to effectively respond to or triage client requests <\/li>\n
Troubleshoot and resolve any challenges that may occur with products\/services in collaboration with the Fleet Products and the Client Experience Teams <\/li>\n
Additional projects and\/or duties as assigned by the Fleet Products Management Team <\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong> <\/p>\n
\n
2+ years of prior experience working with trailers, tractors, hydraulic systems, diesel engines, or other medium\/heavy duty vehicle and equipment maintenance  <\/li>\n
Active ASE Certifications <\/li>\n
Excellent organizational skills and strong attention to detail <\/li>\n
Accuracy rating of 95% or greater for all transaction processing <\/li>\n
Proficient Computer Skills:  Tableau, Microsoft Visio, Word, Microsoft Excel, Internet, Outlook <\/li>\n
Outstanding customer service abilities and professional phone manner <\/li>\n
Ability to prioritize work and multi-task in a dynamic environment <\/li>\n
Ability to effectively communicate with a wide range of client contacts from clerical to Executive level, both verbally and in written format <\/li>\n
High energy, as well as a pleasant and professional demeanor <\/li>\n
Aptitude in decision making and problem-solving <\/li>\n
Ability to work as part of a team while accomplishing departmental and company goals <\/li>\n
Self-motivated individual able to work independently with little direction <\/li>\n
Associates Degree in Automotive related field highly preferred <\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CF1 <\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4989575003,"title":"Funding Administrator (Right Direction) (Hooksett, NH)","location":"Hooksett, NH","department":"Finance (RDFS)","class":"jobs-collection-item","date_posted":"2022-06-14","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
Right Direction Financial Services is looking for our next Funding Administrator\/Underwriter to join the team on a temporary-permanent basis! In this role you will evaluate information provided on loan applications against various lending standards to determine loan eligibility. Evaluation tools may include employment records, income sources, credit scores, debt to income and other financial ratios.<\/p>\n
Location<\/em><\/strong>: Hooksett, NH<\/p>\n
<\/p>\n
What Your Day Looks Like:<\/em><\/strong><\/p>\n
\n
Perform detailed credit analysis of the borrower<\/li>\n
Process incoming automotive loan applications from our parent company, Merchants Automotive Group (MAG) as well as other automotive dealerships according to established credit guidelines<\/li>\n
Conduct Credit Bureau inquiries and interpret information provided in reports<\/li>\n
Print and mail adverse action letters to customers<\/li>\n
Communicate with dealers to collect any missing documents or information necessary to finalize credit application<\/li>\n
Assist Funding Department in Deals Breakdown<\/em>, verify that all paperwork is complete and insurance deductible is correct<\/li>\n
Verify that a functioning GPS is installed in vehicles<\/li>\n
Track GPS inventory and bill MAG for all installed units at end of each month<\/li>\n
Make welcome calls to new customers<\/li>\n
Maintain Automaster files by entering all deals and adding applicable notes<\/li>\n
Help with scanning as needed<\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong><\/p>\n
\n
Attention to detail<\/li>\n
Familiarity with lending requirements<\/li>\n
Analytical skills<\/li>\n
Team player, excellent communication skills<\/li>\n
Customer service oriented<\/li>\n<\/ul>\n
Education: <\/em><\/strong><\/p>\n
\n
High School Diploma or equivalent is required. Some advanced learning in a relevant field of study is preferred.<\/li>\n<\/ul>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5110109003,"title":"Light Duty Fleet Maintenance Technician (Hooksett, NH)","location":"Hooksett, NH","department":"Fleet Maintenance","class":"jobs-collection-item","date_posted":"2022-06-10","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
Your expertise in Vehicle repair and your attention to detail will ensure your success as a Fleet Maintenance Technical Specialist. You will provide support (and superior customer service) to our Fleet Maintenance Program clients. In addition, you will execute tasks needed to fulfill our clients\u2019 needs for services. <\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH or Rosemont, IL<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
<\/p>\n
What Your Day Looks Like:<\/em><\/strong> <\/p>\n
\u202fYou will:<\/strong> <\/p>\n
\n
Provide targeted support via phone or e-mail to our vendors, fleet managers, drivers and internal departments <\/li>\n
Coordinate all maintenance related items for fleet vehicles: review and authorize repairs, locate repair facilities and communicate with drivers, etc. <\/li>\n
Control transactions and effectively direct vendors to perform work to our standards <\/li>\n
Pursue warranty recovery on behalf of Merchants Fleet and our clients <\/li>\n
Communicate with key stakeholders and contact our clients for authorization when repairs exceed the approval limit <\/li>\n
Notify the client, customer service representative, and assigned sales executive when work is declined for clients enrolled in our full maintenance program <\/li>\n
Maintain and nurture relationships with our clients and vendors <\/li>\n
Stay informed on status of vehicles through interaction with other departments <\/li>\n
Ensure vehicle safety and troubleshoot problems to ensure drivers are minimally inconvenienced when a breakdown occurs <\/li>\n
Consult with our clients on technical and mechanical issues as well as work with our sales team to recommend appropriate cycle policies for fleet vehicles <\/li>\n
Serve as an internal expert and industry resource for maintenance related issues. Participate in pricing and cost of ownership research <\/li>\n
Support systems testing of new technology enhancements as needed <\/li>\n
Participate in key projects to enhance the operations of our products and delivery of information to our clients including but not limited to: <\/li>\n
Monitoring of manufacturer recalls, identification of possibly affected vehicles and issuance of notifications to the appropriate parties <\/li>\n
Registration and maintenance of units with centralized billing vendors including the Ford Fleet Care and GM National Fleet Programs <\/li>\n
Cross-train other departments such as Client Experience in Fleet Maintenance product related subject matter enabling effective response to client requests or issues. <\/li>\n
Troubleshoot and resolve any challenges that may occur with products\/services in collaboration with the Fleet Products Management and Client Experience Teams <\/li>\n
Additional projects and\/or duties as assigned <\/li>\n<\/ul>\n
Your Experience and Expertise:<\/em><\/strong> <\/p>\n
\n
2+ years of prior experience working within Fleet Industry strongly preferred <\/li>\n
Active ASE Certifications <\/li>\n
Associates Degree in Automotive related field preferred\u202f <\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong> <\/p>\n
\n
Excellent organizational skills and strong attention to detail <\/li>\n
Proficient Computer Skills <\/li>\n
Outstanding customer service abilities and professional phone manner <\/li>\n
Ability to prioritize work and multi-task in a dynamic environment <\/li>\n
Ability to effectively communicate with a wide range of client contacts from clerical to Executive level, both verbally and in written format <\/li>\n
High energy, as well as a pleasant and professional demeanor <\/li>\n
Aptitude in decision making and problem-solving <\/li>\n
Ability to work as part of a team while accomplishing departmental and company goals <\/li>\n
Self-motivated individual able to work independently with little direction <\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CF1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5110110003,"title":"Light Duty Fleet Maintenance Technician (Rosemont, IL)","location":"Rosemont, IL","department":"Fleet Maintenance","class":"jobs-collection-item","date_posted":"2022-06-10","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Rosemont","state":"IL","description":"
Your expertise in Vehicle repair and your attention to detail will ensure your success as a Fleet Maintenance Technical Specialist. You will provide support (and superior customer service) to our Fleet Maintenance Program clients. In addition, you will execute tasks needed to fulfill our clients\u2019 needs for services. <\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH or Rosemont, IL<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
<\/p>\n
What Your Day Looks Like:<\/em><\/strong> <\/p>\n
\u202fYou will:<\/strong> <\/p>\n
\n
Provide targeted support via phone or e-mail to our vendors, fleet managers, drivers and internal departments <\/li>\n
Coordinate all maintenance related items for fleet vehicles: review and authorize repairs, locate repair facilities and communicate with drivers, etc. <\/li>\n
Control transactions and effectively direct vendors to perform work to our standards <\/li>\n
Pursue warranty recovery on behalf of Merchants Fleet and our clients <\/li>\n
Communicate with key stakeholders and contact our clients for authorization when repairs exceed the approval limit <\/li>\n
Notify the client, customer service representative, and assigned sales executive when work is declined for clients enrolled in our full maintenance program <\/li>\n
Maintain and nurture relationships with our clients and vendors <\/li>\n
Stay informed on status of vehicles through interaction with other departments <\/li>\n
Ensure vehicle safety and troubleshoot problems to ensure drivers are minimally inconvenienced when a breakdown occurs <\/li>\n
Consult with our clients on technical and mechanical issues as well as work with our sales team to recommend appropriate cycle policies for fleet vehicles <\/li>\n
Serve as an internal expert and industry resource for maintenance related issues. Participate in pricing and cost of ownership research <\/li>\n
Support systems testing of new technology enhancements as needed <\/li>\n
Participate in key projects to enhance the operations of our products and delivery of information to our clients including but not limited to: <\/li>\n
Monitoring of manufacturer recalls, identification of possibly affected vehicles and issuance of notifications to the appropriate parties <\/li>\n
Registration and maintenance of units with centralized billing vendors including the Ford Fleet Care and GM National Fleet Programs <\/li>\n
Cross-train other departments such as Client Experience in Fleet Maintenance product related subject matter enabling effective response to client requests or issues. <\/li>\n
Troubleshoot and resolve any challenges that may occur with products\/services in collaboration with the Fleet Products Management and Client Experience Teams <\/li>\n
Additional projects and\/or duties as assigned <\/li>\n<\/ul>\n
Your Experience and Expertise:<\/em><\/strong> <\/p>\n
\n
2+ years of prior experience working within Fleet Industry strongly preferred <\/li>\n
Active ASE Certifications <\/li>\n
Associates Degree in Automotive related field preferred\u202f <\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong> <\/p>\n
\n
Excellent organizational skills and strong attention to detail <\/li>\n
Proficient Computer Skills <\/li>\n
Outstanding customer service abilities and professional phone manner <\/li>\n
Ability to prioritize work and multi-task in a dynamic environment <\/li>\n
Ability to effectively communicate with a wide range of client contacts from clerical to Executive level, both verbally and in written format <\/li>\n
High energy, as well as a pleasant and professional demeanor <\/li>\n
Aptitude in decision making and problem-solving <\/li>\n
Ability to work as part of a team while accomplishing departmental and company goals <\/li>\n
Self-motivated individual able to work independently with little direction <\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CF1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5178527003,"title":"Logistics Transportation Specialist (Hooksett, NH)","location":"Hooksett, NH","department":"Mobility Operations","class":"jobs-collection-item","date_posted":"2022-06-23","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
The Transportation Specialist will work within our Mobility sector to build relationships with a variety of partners, carriers and vendors to provide a world class delivery experience for our clients. You will help execute the process for all of company\u2019s asset moves by scheduling of deliveries, verifying readiness and then follow through for the final delivery to the customer. This will include the detailed communication and follow up with 3rd party carriers, vendors and internal customers.<\/p>\n
<\/p>\n
Location: <\/em><\/strong>Headquarters, Hooksett NH (on-site)<\/strong><\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
Take a peek at the culture on the Mobility team:<\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n
What your day will look like immersed in our growing CULTURE<\/em><\/strong><\/p>\n
\n
Manage and expedite the optimal use of carriers for vehicle deliveries through the entire life cycle of an asset<\/li>\n
Establish and maintain a vendor network for deliveries within our nationwide service area<\/li>\n
Successfully execute the proper use of brokering methods through a TMS system<\/li>\n
Responsible for maintaining positive relationships with vendors to provide an extremely favorable client experience<\/li>\n
Monitor and track vehicle transportation requests. Provide complete resolution of issues regarding transportation<\/li>\n
Professional communications with internal partners and external vendors throughout the transportation process<\/li>\n
Execute on strategies to ensure timely delivery of vehicles to client<\/li>\n
Key decision maker for building a better base of carriers and holding current providers accountable.<\/li>\n
Monitoring & reporting service metrics to ensure departmental KPIs are being meet<\/li>\n
Verify fulfillment of move requests prior to receipt of invoices for accurate payment to carriers for their asset deliveries<\/li>\n
Coordination of fleet compliance within Federal Regulations<\/li>\n
Utilize CRM (Salesforce) and TMS software to document, manage and tender moves<\/li>\n
Participate & thrive in a very innovative, fast paced, and client-oriented business<\/li>\n
Validate and manage required process documentations<\/li>\n
Other duties as requested to support the client operations<\/li>\n
Supports and helps Transportation Private fleet as necessary<\/li>\n
Help install, test and create new systems for better processes of moving company vehicles<\/li>\n<\/ul>\n
The Expertise you bring:<\/em><\/strong><\/p>\n
\n
Extensive experience (minimum of 3-5 years), relevant education in the Transportation\/Fleet industry or equivalent in related industries a plus<\/li>\n
Minimum of 3 years successful and extensive experience in a Client Service environment<\/li>\n<\/ul>\n
The Skills you have:<\/em><\/strong><\/p>\n
\n
Excellent organizational skills and strong attention to detail & accuracy<\/li>\n
Outstanding client service abilities to include professional phone manner. Natural tendency toward client centric philosophies.<\/li>\n
Ability to prioritize work and multitask inside a dynamic environment with high energy<\/li>\n
Excellent written and oral communication skills, with an outstanding ability to communicate ideas and information clearly<\/li>\n
Comprehension skills with abilities to listen and understand information\/ideas presented<\/li>\n
Exceptional computer skills to include Microsoft windows, Word, Excel, Outlook and Internet resourcing<\/li>\n
Ability to work as part of a team and lead others while accomplishing personal, departmental and company goals<\/li>\n
Ability to evaluate a situation and make important decisions as necessary<\/li>\n
Problem solving and team building skills<\/li>\n
Works effectively in both group and independent settings<\/li>\n<\/ul>\n
Education: <\/em><\/strong><\/p>\n
\n
College degree or equivalent combination of education and\/or experience<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-BK1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4982692003,"title":"Manager, Dealer Network (Hooksett, NH)","location":"Hooksett, NH","department":"Fleet Acquisitions","class":"jobs-collection-item","date_posted":"2022-05-23","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
You will be responsible for the establishment, development and continuous management of Merchants Fleet\u2019s Dealer Network to be leveraged cross functionally across all Merchants divisions for improved client experience and cost savings. <\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
<\/p>\n
What Your Day Looks Like: <\/em><\/strong>  <\/p>\n
\n
Establish and maintain Merchants Dealer Network, including all attributes required such as location, contacts, pricing and payment details. <\/li>\n
Partner with Managers in Acquisitions to support the needs of the individual functional areas of the department including needs in Status, Out of Stocks and CD Dealers for Factory Orders <\/li>\n
Partner with Technology to ensure Merchants Dealer Network is managed effectively systematically and leveraged across the organization for one source of truth. <\/li>\n
Establish and maintain dealer agreements that document all pricing for Courtesy Delivery, Registration and Out of Stock <\/li>\n
Act as liaison and escalation point for Dealer Escalations <\/li>\n
Partner with Maintenance Vendor Manager as needed where crossover between maintenance and acquisitions is required on a per dealer basis <\/li>\n
Support the Director, Acquisitions with other duties as assigned  <\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong>  <\/p>\n
\n
Highly organized with the ability to create executable plans for short and long term needs to support the development of the Dealer Network. Creative problem solving with client satisfaction as a consistent goal. Has basic understanding of dealership and fleet operations. <\/li>\n
Proficient in MS Word, Excel, Outlook, Salesforce <\/li>\n
Outstanding verbal, written and interpersonal communication skills <\/li>\n
Effective operating within Merchants TotalView platform <\/li>\n
Ability to work collaboratively with peers in dynamic team environment <\/li>\n
Ability to multitask and work under pressure <\/li>\n
Can build and foster relationships with Merchants department heads, outside vendors, dealers and contractors <\/li>\n
Superior organization and time management skills <\/li>\n<\/ul>\n
Your Experience: <\/em><\/strong>  <\/p>\n
\n
8+ years automotive experience in Fleet Management <\/li>\n<\/ul>\n
Your Education:<\/em><\/strong>   <\/p>\n
\n
Bachelor\u2019s Degree or equivalent combination of education and experience <\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CF1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5182754003,"title":".NET Developer (Hooksett, NH)","location":"Hooksett, NH","department":"Tech - Enterprise Systems Architecture","class":"jobs-collection-item","date_posted":"2022-06-22","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
Merchants Fleet, the fastest growing fleet management company in North America, is looking for a .NET Developer looking to make an impact that is felt (but not always seen) every day by millions of people. If working for a \u201cfleet company\u201d doesn\u2019t sound exciting, think again. The fleet industry keeps nearly every organization moving across North America, providing the vans that take your children to summer camp to the trucks driven by leading online retailers during their delivery routes.<\/p>\n
As part of our new EV team, you\u2019ll be leading the design and implementation of a green-field solution to support the transition from internal combustion engines (ICE) to EVs. This is a critical role that will ultimately help electrify vehicle fleets across the country, reducing emissions, and positively impacting the world for generations to come. You\u2019ll work with Application Architects to design, implement, and maintain these software solutions and business platforms in a rapidly growing and exciting technology environment. <\/p>\n
At Merchants, we have great pride for an exceptional company culture. Learn more about our world-class Technology team:<\/p>\n
<\/p>\n
Location:<\/strong><\/em> Remote or in person at Merchants Fleet headquarters in Hooksett, NH.<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
Take a peek at the culture on the Technology team:<\/p>\n
<\/p>\n
<\/p>\n
What your day looks like:<\/em><\/strong> <\/p>\n
\n
Active collaboration with Application and Data Architects to design software solutions\u202f <\/li>\n
Follow, support and help inform the standards set forth by the Architecture team\u202f <\/li>\n
Perform full lifecycle application development to deliver quality products on time\u202f <\/li>\n
Design, code and debug data-driven, unit-tested services on C# <\/li>\n
When needed, assist with front-end development in Angular and Typescript <\/li>\n
Perform system and code reviews to analyze scalability, reliability and performance <\/li>\n
Work with event and message based asynchronous architectures for real-time data processing and aggregation from charging stations and electric vehicles\u202f <\/li>\n
Work with databases <\/li>\n
Collaborate with business, technical, and agile team members\u202f <\/li>\n
Support, maintain and document software functionality\u202f <\/li>\n
Integrate software with existing systems <\/li>\n
Establish effective communication within the IT Team and Business Teams\u202f <\/li>\n<\/ul>\n
The skills you bring:<\/em><\/strong> <\/p>\n
\n
Strong and clearly demonstrated ability to develop effective unit tests <\/li>\n
Ability to lead development and testing efforts in C# .NET <\/li>\n
Ability to develop in Typescript and Angular 7+  <\/li>\n
Ability to implement HTML and CSS templates in code <\/li>\n
Strong understanding of Source Control Management (Git strongly preferred)\u202f <\/li>\n
Full-Lifecyle Experience \u2013 from design to development to implementation to support <\/li>\n<\/ul>\n
The Experience and Education you have:<\/em><\/strong> <\/p>\n
\n
Experience with serverless technologies and architectures, e.g. Azure Functions\u202f <\/li>\n
Experience with message queues and event streams (Kafka and Event Hub, preferred)\u202f <\/li>\n
3+ years Object-Oriented design and development experience, preferably in .NET <\/li>\n
1+ years web service development including designing, building and testing\u202f <\/li>\n
At least one year of experience with microservices <\/li>\n
At least one year of experience with front-end development <\/li>\n
Bachelor\u2019s Degree in Computer Science or Information Systems, or related experience <\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois, area. For more information, please visit MerchantsFleet.com <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5182756003,"title":".NET Developer (Remote)","location":"Remote","department":"Tech - Enterprise Systems Architecture","class":"jobs-collection-item","date_posted":"2022-06-22","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":1,"city":"Hooksett","state":"NH","description":"
Merchants Fleet, the fastest growing fleet management company in North America, is looking for a .NET Developer looking to make an impact that is felt (but not always seen) every day by millions of people. If working for a \u201cfleet company\u201d doesn\u2019t sound exciting, think again. The fleet industry keeps nearly every organization moving across North America, providing the vans that take your children to summer camp to the trucks driven by leading online retailers during their delivery routes.<\/p>\n
As part of our new EV team, you\u2019ll be leading the design and implementation of a green-field solution to support the transition from internal combustion engines (ICE) to EVs. This is a critical role that will ultimately help electrify vehicle fleets across the country, reducing emissions, and positively impacting the world for generations to come. You\u2019ll work with Application Architects to design, implement, and maintain these software solutions and business platforms in a rapidly growing and exciting technology environment. <\/p>\n
At Merchants, we have great pride for an exceptional company culture. Learn more about our world-class Technology team:<\/p>\n
<\/p>\n
Location:<\/strong><\/em> Remote or in person at Merchants Fleet headquarters in Hooksett, NH.<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
Take a peek at the culture on the Technology team:<\/p>\n
<\/p>\n
<\/p>\n
What your day looks like:<\/em><\/strong> <\/p>\n
\n
Active collaboration with Application and Data Architects to design software solutions\u202f <\/li>\n
Follow, support and help inform the standards set forth by the Architecture team\u202f <\/li>\n
Perform full lifecycle application development to deliver quality products on time\u202f <\/li>\n
Design, code and debug data-driven, unit-tested services on C# <\/li>\n
When needed, assist with front-end development in Angular and Typescript <\/li>\n
Perform system and code reviews to analyze scalability, reliability and performance <\/li>\n
Work with event and message based asynchronous architectures for real-time data processing and aggregation from charging stations and electric vehicles\u202f <\/li>\n
Work with databases <\/li>\n
Collaborate with business, technical, and agile team members\u202f <\/li>\n
Support, maintain and document software functionality\u202f <\/li>\n
Integrate software with existing systems <\/li>\n
Establish effective communication within the IT Team and Business Teams\u202f <\/li>\n<\/ul>\n
The skills you bring:<\/em><\/strong> <\/p>\n
\n
Strong and clearly demonstrated ability to develop effective unit tests <\/li>\n
Ability to lead development and testing efforts in C# .NET <\/li>\n
Ability to develop in Typescript and Angular 7+  <\/li>\n
Ability to implement HTML and CSS templates in code <\/li>\n
Strong understanding of Source Control Management (Git strongly preferred)\u202f <\/li>\n
Full-Lifecyle Experience \u2013 from design to development to implementation to support <\/li>\n<\/ul>\n
The Experience and Education you have:<\/em><\/strong> <\/p>\n
\n
Experience with serverless technologies and architectures, e.g. Azure Functions\u202f <\/li>\n
Experience with message queues and event streams (Kafka and Event Hub, preferred)\u202f <\/li>\n
3+ years Object-Oriented design and development experience, preferably in .NET <\/li>\n
1+ years web service development including designing, building and testing\u202f <\/li>\n
At least one year of experience with microservices <\/li>\n
At least one year of experience with front-end development <\/li>\n
Bachelor\u2019s Degree in Computer Science or Information Systems, or related experience <\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois, area. For more information, please visit MerchantsFleet.com <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1 #LI-Remote<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5183002003,"title":"Product Manager (Hooksett, NH)","location":"Hooksett, NH","department":"Fleet Products","class":"jobs-collection-item","date_posted":"2022-06-23","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
Are product offerings your passion?<\/em><\/p>\n
Do you thrive in a fast paced environment?<\/em><\/p>\n
Would you like to work for the fastest growing company in our sector?<\/em><\/p>\n
If you answered yes, then read on\u2026<\/em> <\/p>\n
You will be responsible for the operational support and execution of key products for Merchants Fleet Management customers and vendors. Your focus on delivering superior customer service with expertise and emphasis in support of the products assigned will ensure your success. Additionally you will oversee administrative personnel and drive execution of day-to-day responsibilities to fulfill our clients\u2019 needs while supporting our product offerings.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
<\/p>\n
What Your Day Looks Like:<\/em><\/strong><\/p>\n
\n
Support all product requests from customers through vehicle lifecycle<\/li>\n
Drive client retention<\/li>\n
Serve as subject matter expert pertaining to Products for TotalView (Internal system) projects<\/li>\n
Biuld and sustain strong relationships with management team, leadership team, clients, vendors and cross functionally<\/li>\n
Collaborate with Fleet Products leadership to create vision and plans for product growth and expansion<\/li>\n
Maintain knowledge of competitors\u2019 products<\/li>\n
Daily Workflow Reporting<\/li>\n
Manage and Develop Staff:<\/li>\n
Develop a high-performing and fully cross-trained team through coaching\n
\n
Standardize training protocol for new employees<\/li>\n
Develop, update, measure, and report key metrics<\/li>\n<\/ul>\n<\/li>\n
Communicate meeting highlights, agendas, process efficiencies, and new ideas to leadership<\/li>\n
Share metrics, turnaround times, SLA\u2019s and status on projects during staff meetings<\/li>\n<\/ul>\n
The Skills You Bring:<\/em><\/strong><\/p>\n
\n
Excellent organizational and multi-tasking skills within a fast pasced environment<\/li>\n
Exceptional verbal, written, presentation, project management, and interpersonal skills<\/li>\n
Outstanding customer service capabilities<\/li>\n
A passion for products<\/li>\n<\/ul>\n
Your Experience and Education:<\/em><\/strong><\/p>\n
\n
5+ years in an environment requiring strong communication and client service skills<\/li>\n
Proficient in Microsoft Office (Outlook, Excel, PowerPoint)<\/li>\n
Previous management experience highly preferred<\/li>\n
Salesforce and Azure DevOps, experience preferred but not required<\/li>\n
Knowledge of a technical product sales process and\/or product development process is a strong plus<\/li>\n
BA\/BS degree or equivalent required<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CF1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5124483003,"title":"Senior Business Analyst (Hooksett, NH)","location":"Hooksett, NH","department":"Tech - Enterprise PMO","class":"jobs-collection-item","date_posted":"2022-05-20","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
Do you enjoy solving business challenges through innovative technology? Do you enjoy working on cutting-edge, massively scalable services technology in a fast-paced team environment? Do you love working on industry-defining projects that move the needle?

At Merchants Fleet, we strive to hire the best minds in technology to innovate and build things to benefit our employees and customers. The intense focus we have on our customers is a large reason we are the nation\u2019s fastest growing fleet management company. Our Business Analysts use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand.<\/p>\n
The challenges the Business Analyst will solve at Merchants Fleet are big and impact thousands of customers across the country. Our path forward is not always easy, so we are selective about who joins us on this journey. There is a specific kind of person who thrives on taking software development challenges at Merchants Fleet \u2013 someone who is excited by the idea of helping create new products, features, and services from scratch while in a fast-paced environment. <\/p>\n
You will be working with colleagues around the world to design or implement new software initiatives and capabilities utilizing innovative technology. You will partner with multiple technical resources, Scrum Masters, and business partners to develop and execute a project strategy.<\/p>\n

If you\u2019re ready to ELEV8<\/strong> your career, come join us on this journey, and help build the future with us!<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH or Rosemont, IL<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
Take a peek at the culture on the Technology team:<\/p>\n
<\/p>\n
<\/p>\n
Purpose:<\/em><\/strong> The Business Analyst provides analysis to support the documentation, development, and maintenance of applications and website for Merchants. This individual will work with other business analysts, business process engineers, subject matter experts, and Agile development teams to document business rules\/requirements, maintain\/enhance existing systems, build new applications, brainstorm fixes and solutions, create features and user stories, and support the development team in implementation.

This individual will leverage a deep understanding of the Agile framework and software development lifecycle, in collaboration with the product team and Application Architects, to break down features into clear and accurate user stories and supporting artifacts.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH or Rosemont, IL<\/p>\n
<\/p>\n
What your Day will look like:<\/em><\/strong><\/p>\n
\n
Works closely with the project team to translate product management strategy, goals and directives for new products and product enhancements into clear and actionable features\/user stories for the technology team<\/li>\n
Provides complex analysis and problem solving on software development business challenges and customer support issues including talking to customers, scoping, root-cause, brainstorming with the team, clarifying options, documenting product operations, and creating innovative cost-effective solutions<\/li>\n
Partnering with the Product Owners and Subject Matter Experts to gather requirements, and responsible for writing features, user stories (capturing business requirements and functional specifications), creating UI wireframes and mockups, and serving as the product owner for systems related questions during scrum meetings.<\/li>\n
Refines and communicates new development features and user stories in a way that the team can pick up quickly; discusses priority and technical issues with the scrum team<\/li>\n
Supports the development team by responding to user story questions quickly and accurately, and gathering details for Non-Functional Requirements (NFRs)<\/li>\n
Partners with user experience designers, as needed<\/li>\n
Responsible for ticket triaging, differentiation between bugs and enhancements, product knowledge, and defect management support including organizing and executing user acceptance testing<\/li>\n
Assists with product backlog grooming sessions, schedules appropriate ad-hoc product design sessions, coordinates with lead developer and team on estimation sessions, summarizes work in sprint demos, and participates in retrospectives<\/li>\n
Leads and facilitates general meetings, product trainings, and collaborative workshop methods with a mix of both business and technical partners<\/li>\n
Partners with Business Process Engineers on Process Mapping and Improvement: Documents existing processes with a keen eye for identifying waste, gaps, risks, value added areas and opportunities, if needed performs this function individually\n
\n
Analyzes current state processes with a holistic view of the organization and partners to design new future state processes<\/li>\n<\/ul>\n<\/li>\n
Documents product build out as needed for future maintenance and development needs<\/li>\n
Ticket triaging, system knowledge, enhancement definition and defect management support on internal systems. Including organizing testing, following up on status, and final ticket release readiness to production systems.<\/li>\n
Participates in special projects and performs other duties as assigned<\/li>\n
After hours and on-call work is required at critical times, particularly during a deployment<\/li>\n
Ability to travel upon request to visit business partners as needed<\/li>\n<\/ul>\n
The Skills and Technologies you bring:<\/em><\/strong><\/p>\n
\n
Strong meeting facilitation, presentation, training, and workshop facilitation skills<\/li>\n
Ability to develop effective relationships across the business<\/li>\n
Motivated self-starter with the ability to learn quickly and work with teams as well as individually<\/li>\n
Outstanding written and verbal communicator and interpersonal skills<\/li>\n
Detail oriented and strong analytical skills<\/li>\n
Strong systems aptitude and ability to leverage technology to drive customer satisfaction<\/li>\n
Agile, LEAN\/Continuous improvement mindset<\/li>\n<\/ul>\n
Technical Skills:<\/em><\/strong><\/p>\n
\n
MS Office<\/li>\n
Experience using Miro collaboration tool a plus<\/li>\n
1 year of Working Knowledge in Azure DevOps, Jira or used equivalent tool<\/li>\n
UI Prototyping or Mockup tools (Balsamiq, Axure, Visio, Adobe, etc.)<\/li>\n
1 year of interpreting data using SQL queries<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
A minimum of 7+ years\u2019 experience performing analysis in a software development environment, including Agile, and Lean Startup<\/li>\n
Familiar with UX design principles and practices<\/li>\n
Deep working knowledge of Agile, LEAN, or other product management methodologies<\/li>\n
Delivering trainings, presentations, running meetings and workshop facilitation a must<\/li>\n
Process analysis and mapping experience<\/li>\n
Leadership, coaching and mentoring junior team members<\/li>\n
Experience as a Business Analyst for an Automotive or Fleet product is a plus<\/li>\n
CSPO certification, or experience as a Product Owner in an Agile framework is a nice to have<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Computer Science, Information Technology, Business or related field<\/li>\n<\/ul>\n
<\/p>\n
Take a peek at the culture on the Technology team here!<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 160,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5125437003,"title":"Senior Business Analyst (Rosemont, IL)","location":"Rosemont, IL","department":"Tech - Enterprise PMO","class":"jobs-collection-item","date_posted":"2022-05-20","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Rosemont","state":"IL","description":"
Do you enjoy solving business challenges through innovative technology? Do you enjoy working on cutting-edge, massively scalable services technology in a fast-paced team environment? Do you love working on industry-defining projects that move the needle?

At Merchants Fleet, we strive to hire the best minds in technology to innovate and build things to benefit our employees and customers. The intense focus we have on our customers is a large reason we are the nation\u2019s fastest growing fleet management company. Our Business Analysts use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand.<\/p>\n
The challenges the Business Analyst will solve at Merchants Fleet are big and impact thousands of customers across the country. Our path forward is not always easy, so we are selective about who joins us on this journey. There is a specific kind of person who thrives on taking software development challenges at Merchants Fleet \u2013 someone who is excited by the idea of helping create new products, features, and services from scratch while in a fast-paced environment. <\/p>\n
You will be working with colleagues around the world to design or implement new software initiatives and capabilities utilizing innovative technology. You will partner with multiple technical resources, Scrum Masters, and business partners to develop and execute a project strategy.<\/p>\n

If you\u2019re ready to ELEV8<\/strong> your career, come join us on this journey, and help build the future with us!<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH or Rosemont, IL<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
Take a peek at the culture on the Technology team:<\/p>\n
<\/p>\n
<\/p>\n
Purpose:<\/em><\/strong> The Business Analyst provides analysis to support the documentation, development, and maintenance of applications and website for Merchants. This individual will work with other business analysts, business process engineers, subject matter experts, and Agile development teams to document business rules\/requirements, maintain\/enhance existing systems, build new applications, brainstorm fixes and solutions, create features and user stories, and support the development team in implementation.

This individual will leverage a deep understanding of the Agile framework and software development lifecycle, in collaboration with the product team and Application Architects, to break down features into clear and accurate user stories and supporting artifacts.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH or Rosemont, IL<\/p>\n
<\/p>\n
What your Day will look like:<\/em><\/strong><\/p>\n
\n
Works closely with the project team to translate product management strategy, goals and directives for new products and product enhancements into clear and actionable features\/user stories for the technology team<\/li>\n
Provides complex analysis and problem solving on software development business challenges and customer support issues including talking to customers, scoping, root-cause, brainstorming with the team, clarifying options, documenting product operations, and creating innovative cost-effective solutions<\/li>\n
Partnering with the Product Owners and Subject Matter Experts to gather requirements, and responsible for writing features, user stories (capturing business requirements and functional specifications), creating UI wireframes and mockups, and serving as the product owner for systems related questions during scrum meetings.<\/li>\n
Refines and communicates new development features and user stories in a way that the team can pick up quickly; discusses priority and technical issues with the scrum team<\/li>\n
Supports the development team by responding to user story questions quickly and accurately, and gathering details for Non-Functional Requirements (NFRs)<\/li>\n
Partners with user experience designers, as needed<\/li>\n
Responsible for ticket triaging, differentiation between bugs and enhancements, product knowledge, and defect management support including organizing and executing user acceptance testing<\/li>\n
Assists with product backlog grooming sessions, schedules appropriate ad-hoc product design sessions, coordinates with lead developer and team on estimation sessions, summarizes work in sprint demos, and participates in retrospectives<\/li>\n
Leads and facilitates general meetings, product trainings, and collaborative workshop methods with a mix of both business and technical partners<\/li>\n
Partners with Business Process Engineers on Process Mapping and Improvement: Documents existing processes with a keen eye for identifying waste, gaps, risks, value added areas and opportunities, if needed performs this function individually\n
\n
Analyzes current state processes with a holistic view of the organization and partners to design new future state processes<\/li>\n<\/ul>\n<\/li>\n
Documents product build out as needed for future maintenance and development needs<\/li>\n
Ticket triaging, system knowledge, enhancement definition and defect management support on internal systems. Including organizing testing, following up on status, and final ticket release readiness to production systems.<\/li>\n
Participates in special projects and performs other duties as assigned<\/li>\n
After hours and on-call work is required at critical times, particularly during a deployment<\/li>\n
Ability to travel upon request to visit business partners as needed<\/li>\n<\/ul>\n
The Skills and Technologies you bring:<\/em><\/strong><\/p>\n
\n
Strong meeting facilitation, presentation, training, and workshop facilitation skills<\/li>\n
Ability to develop effective relationships across the business<\/li>\n
Motivated self-starter with the ability to learn quickly and work with teams as well as individually<\/li>\n
Outstanding written and verbal communicator and interpersonal skills<\/li>\n
Detail oriented and strong analytical skills<\/li>\n
Strong systems aptitude and ability to leverage technology to drive customer satisfaction<\/li>\n
Agile, LEAN\/Continuous improvement mindset<\/li>\n<\/ul>\n
Technical Skills:<\/em><\/strong><\/p>\n
\n
MS Office<\/li>\n
Experience using Miro collaboration tool a plus<\/li>\n
1 year of Working Knowledge in Azure DevOps, Jira or used equivalent tool<\/li>\n
UI Prototyping or Mockup tools (Balsamiq, Axure, Visio, Adobe, etc.)<\/li>\n
1 year of interpreting data using SQL queries<\/li>\n<\/ul>\n
The Expertise you have:<\/em><\/strong><\/p>\n
\n
A minimum of 7+ years\u2019 experience performing analysis in a software development environment, including Agile, and Lean Startup<\/li>\n
Familiar with UX design principles and practices<\/li>\n
Deep working knowledge of Agile, LEAN, or other product management methodologies<\/li>\n
Delivering trainings, presentations, running meetings and workshop facilitation a must<\/li>\n
Process analysis and mapping experience<\/li>\n
Leadership, coaching and mentoring junior team members<\/li>\n
Experience as a Business Analyst for an Automotive or Fleet product is a plus<\/li>\n
CSPO certification, or experience as a Product Owner in an Agile framework is a nice to have<\/li>\n<\/ul>\n
Education:<\/em><\/strong><\/p>\n
\n
Computer Science, Information Technology, Business or related field<\/li>\n<\/ul>\n
<\/p>\n
Take a peek at the culture on the Technology team here!<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 160,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4987060003,"title":"Senior .NET Developer (Hooksett, NH)","location":"Hooksett, NH","department":"Tech - Enterprise Systems Architecture","class":"jobs-collection-item","date_posted":"2022-06-22","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
Merchants Fleet, the fastest growing fleet management company in North America, is looking for a Senior .NET Developer looking to make an impact that is felt (but not always seen) every day by millions of people. If working for a \u201cfleet company\u201d doesn\u2019t sound exciting, think again. The fleet industry keeps nearly every organization moving across North America, providing the vans that take your children to summer camp to the trucks driven by leading online retailers during their delivery routes.<\/p>\n
As part of our new EV team, you\u2019ll be leading the design and implementation of a green-field solution to support the transition from internal combustion engines (ICE) to EVs. This is a critical role that will ultimately help electrify vehicle fleets across the country, reducing emissions, and positively impacting the world for generations to come. You\u2019ll work with Application Architects to design, implement, and maintain these software solutions and business platforms in a rapidly growing and exciting technology environment. <\/p>\n
At Merchants, we have great pride for an exceptional company culture. Learn more about our world-class Technology team:<\/p>\n
<\/p>\n
Location:<\/strong><\/em> Remote or in person at Merchants Fleet headquarters in Hooksett, NH.<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
Take a peek at the culture on the Technology team:<\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n
What your day looks like:<\/em><\/strong><\/p>\n
\n
Active collaboration with Application and Data Architects to design software solutions <\/li>\n
Follow, support and help inform the standards set forth by the Architecture team <\/li>\n
Perform full lifecycle application development to deliver quality products on time <\/li>\n
Design, code and debug data-driven, unit-tested services on Azure in C# .NET Core<\/li>\n
When needed, assist with front-end development in Angular and Typescript<\/li>\n
Perform system and code reviews to analyze scalability, reliability and performance<\/li>\n
Work with event and message based asynchronous architectures for real-time data processing and aggregation from charging stations and electric vehicles <\/li>\n
Work with Relational and NoSQL databases, including Postgres and CosmosDB<\/li>\n
Work with data lakes and data warehouses, including Azure Data Lake and Snowflake<\/li>\n
Collaborate with business, technical, and agile team members <\/li>\n
Support, maintain and document software functionality <\/li>\n
Integrate software with existing systems<\/li>\n
Establish effective communication within the IT Team and Business Teams <\/li>\n<\/ul>\n
The skills you bring:<\/em><\/strong><\/p>\n
\n
Strong and clearly demonstrated ability to develop effective unit tests<\/li>\n
Ability to lead development and testing efforts in C# .NET<\/li>\n
Ability to develop in Typescript and Angular 7+ highly desired<\/li>\n
Ability to implement HTML and CSS templates in code<\/li>\n
Strong understanding of Source Control Management (Git strongly preferred) <\/li>\n
Full-Lifecyle Experience \u2013 from design to development to implementation to support<\/li>\n<\/ul>\n
The Experience and Education you have:<\/em><\/strong><\/p>\n
\n
1+ years Cloud Development in Azure (preferred), AWS or GCP <\/li>\n
Experience with serverless technologies and architectures, e.g. Azure Functions <\/li>\n
Experience with message queues and event streams (Kafka and Event Hub, preferred) <\/li>\n
5+ years Object-Oriented design and development experience, preferably in .NET Core <\/li>\n
3+ years web service development including designing, building and testing <\/li>\n
At least one year of experience with microservices<\/li>\n
At least one year of experience with front-end development<\/li>\n
Bachelor\u2019s Degree in Computer Science or Information Systems, or related experience<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois, area. For more information, please visit MerchantsFleet.com <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5128601003,"title":"Senior .NET Developer (Remote)","location":"Remote","department":"Tech - Enterprise Systems Architecture","class":"jobs-collection-item","date_posted":"2022-06-22","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":1,"city":"Hooksett","state":"NH","description":"
Merchants Fleet, the fastest growing fleet management company in North America, is looking for a Senior .NET Developer looking to make an impact that is felt (but not always seen) every day by millions of people. If working for a \u201cfleet company\u201d doesn\u2019t sound exciting, think again. The fleet industry keeps nearly every organization moving across North America, providing the vans that take your children to summer camp to the trucks driven by leading online retailers during their delivery routes.<\/p>\n
As part of our new EV team, you\u2019ll be leading the design and implementation of a green-field solution to support the transition from internal combustion engines (ICE) to EVs. This is a critical role that will ultimately help electrify vehicle fleets across the country, reducing emissions, and positively impacting the world for generations to come. You\u2019ll work with Application Architects to design, implement, and maintain these software solutions and business platforms in a rapidly growing and exciting technology environment. <\/p>\n
At Merchants, we have great pride for an exceptional company culture. Learn more about our world-class Technology team:<\/p>\n
<\/p>\n
Location:<\/strong><\/em> Remote or in person at Merchants Fleet headquarters in Hooksett, NH.<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
Take a peek at the culture on the Technology team:<\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n
What your day looks like:<\/em><\/strong><\/p>\n
\n
Active collaboration with Application and Data Architects to design software solutions <\/li>\n
Follow, support and help inform the standards set forth by the Architecture team <\/li>\n
Perform full lifecycle application development to deliver quality products on time <\/li>\n
Design, code and debug data-driven, unit-tested services on Azure in C# .NET Core<\/li>\n
When needed, assist with front-end development in Angular and Typescript<\/li>\n
Perform system and code reviews to analyze scalability, reliability and performance<\/li>\n
Work with event and message based asynchronous architectures for real-time data processing and aggregation from charging stations and electric vehicles <\/li>\n
Work with Relational and NoSQL databases, including Postgres and CosmosDB<\/li>\n
Work with data lakes and data warehouses, including Azure Data Lake and Snowflake<\/li>\n
Collaborate with business, technical, and agile team members <\/li>\n
Support, maintain and document software functionality <\/li>\n
Integrate software with existing systems<\/li>\n
Establish effective communication within the IT Team and Business Teams <\/li>\n<\/ul>\n
The skills you bring:<\/em><\/strong><\/p>\n
\n
Strong and clearly demonstrated ability to develop effective unit tests<\/li>\n
Ability to lead development and testing efforts in C# .NET<\/li>\n
Ability to develop in Typescript and Angular 7+ highly desired<\/li>\n
Ability to implement HTML and CSS templates in code<\/li>\n
Strong understanding of Source Control Management (Git strongly preferred) <\/li>\n
Full-Lifecyle Experience \u2013 from design to development to implementation to support<\/li>\n<\/ul>\n
The Experience and Education you have:<\/em><\/strong><\/p>\n
\n
1+ years Cloud Development in Azure (preferred), AWS or GCP <\/li>\n
Experience with serverless technologies and architectures, e.g. Azure Functions <\/li>\n
Experience with message queues and event streams (Kafka and Event Hub, preferred) <\/li>\n
5+ years Object-Oriented design and development experience, preferably in .NET Core <\/li>\n
3+ years web service development including designing, building and testing <\/li>\n
At least one year of experience with microservices<\/li>\n
At least one year of experience with front-end development<\/li>\n
Bachelor\u2019s Degree in Computer Science or Information Systems, or related experience<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois, area. For more information, please visit MerchantsFleet.com <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1 #LI-Remote<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":4973337003,"title":"Sr. Agile Project Manager (Hooksett, NH)","location":"Hooksett, NH","department":"Tech - Enterprise PMO","class":"jobs-collection-item","date_posted":"2022-06-21","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
The challenges Senior Agile Project Managers solve at Merchants Fleet are big and impact thousands of customers across the country. Our path forward is not always easy, so we are selective about who joins us on this journey. There is a specific kind of person who thrives on taking analytics and data management challenges at Merchants Fleet \u2013 someone who is excited by the idea of helping create new products, features, and services from scratch while in a fast-paced environment. <\/p>\n
You will be working with colleagues around the world to design or implement new analytics initiatives and capabilities utilizing innovative technology. You will partner with multiple technical resources, program managers, and\/or business owners to plan and execute a project strategy.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Hooksett, NH or Rosemont, IL<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
Take a peek at the culture on the Technology team:<\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n
What your day looks like:<\/em><\/strong><\/p>\n
\n
Preparing realistic project plans and maintaining and tracking all activities against the plan<\/li>\n
Responsible for overall coordination, status reporting and stability of project-oriented work efforts.<\/li>\n
Ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations.<\/li>\n
Directs and monitors work efforts daily, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately.<\/li>\n
Responsible for leading & facilitating daily scrum, sprint planning, sprint demo, and retrospective meetings<\/li>\n
Schedules\/facilitates meetings to provide status\/reviews as required, to keep stakeholders adequately informed<\/li>\n
Partners with Product Owners on product backlog maintenance and refinement and ensures there is full comprehension by the technical team of all product stories and detailed priority of work<\/li>\n
Escalate issues and risks in a timely manner<\/li>\n
Foster a trusting and safe environment where problems can be raised by any team member<\/li>\n
Conducts requirements gathering and design sessions to come up with an MVP model.<\/li>\n
Directs and monitors work efforts daily, identifies resource needs, performs quality review, and escalates functional, quality, and timeline issues appropriately<\/li>\n
Provides support for change release activities<\/li>\n
Sets up Go\/No-Go meetings for various aspects of the project lifecycle.<\/li>\n
Create and maintain project dashboards, documentation, dependency-based schedules, status reports, tracking logs, scope documents, contributor to executive communications with use of project management tools (e.g. Azure DevOps, SharePoint. MS Project)<\/li>\n
After hours and on-call work is required at critical times, particularly during deployment lifecycle<\/li>\n
Ability to travel upon request to visit business partners as needed<\/li>\n<\/ul>\n
The skills you bring:<\/em><\/strong><\/p>\n
\n
7+ years of relevant experience working as a Project Manager\/Scrum Master for managing operational business systems, custom web, e-Commerce or customer service web (e.g. self-service) applications<\/li>\n
Strong understanding of the macro delivery process to create reporting and analysis capabilities<\/li>\n
Solid experience with using the Agile Methodology to implement reporting and analysis functionality<\/li>\n
Awareness of analytical and data management architectures and technologies<\/li>\n
Must possess extensive knowledge and expertise in the use of Agile project management methodologies and tools, resource management practices, and change management techniques<\/li>\n
Must be able to manage development teams, and have experience with onshore\/offshore teams<\/li>\n
Solid experience managing Agile teams, Release Planning, and Waterfall SDLC practices<\/li>\n
Strong knowledge of Agile Methodology and frameworks like Scrum, Kanban, XP, etc.<\/li>\n
Excellent communication and presentation skills to speak clear and concise in regular conversation with your team, and the wider stakeholder groups<\/li>\n
Awareness of industry trends such as challenges and best practices<\/li>\n
Technical aptitude and the ability to manage, business and technology expectations<\/li>\n
Bachelor's Degree in Computer Science, Information Systems, Business Administration, or another related field. Equivalent work experience will be considered in lieu of these degrees. <\/li>\n
Certification strongly preferred (PMP, PMI ACP, CSM, or Agile Practitioner)<\/li>\n<\/ul>\n
<\/p>\n
Take a peek at the culture on the Technology team here!<\/p>\n
Merchants Fleet<\/strong> is\u202fthe nation\u2019s fastest growing\u202ffleet management company, providing flexible funding and service\u202foptions for organizations that leverage vehicles to run their operations. Merchants Fleet offers comprehensive &\u202fcustomizable fleet solutions, serving as a single source for all vehicle needs. Our programs range from long-term\u202fleases to monthly rentals, including unique options such as rent-to-lease and own-to-lease. With over 160,000 managed\u202fvehicles nationwide, our expert teams have experience working with nearly every industry, from corporate fleets to last\u202fmile delivery to franchise systems. We offer the most high-touch service and innovative experience across the industry,\u202fwith specialized teams and\u202fa\u202fFleetTech\u202fmodel that merges fleet with technology to ensure our clients get the best\u202fperformance out of their fleets. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation\u202fCenter\u202fis located in\u202fthe Chicago, Illinois area.\u202fFor more information, please visit\u202fmerchantsfleet.com.\u202f\u200b <\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"},{"id":5190954003,"title":"Sr. Power BI Developer","location":"Hooksett, NH","department":"Tech - Analytics Data Management","class":"jobs-collection-item","date_posted":"2022-06-22","date_valid":"2022-06-27","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
The Power BI senior developer will be responsible for building out our Power BI platform in order to extract more value from our data assets. The candidate must be self-motivated and can effectively communicate with various levels of employees ranging from entry level to senior leadership. You will be required to collaborate with business stakeholders across the organization to understand analytics needs, develop plans to address those needs, and deliver Power BI solutions to meet those needs The candidate should be experienced in all aspects of Power BI; including enterprise architecture, establishing gateways, use of embedding, DAX, SQL, Power Query, and M programming models. They must have hands-on experience deploying the Power BI desktop and Power BI service including reports, dashboards, and applications for mid-market and\/or enterprise-scale organizations.<\/p>\n
<\/p>\n
Location:<\/em><\/strong> Rosemont, IL<\/p>\n
Check out the other benefits that Merchants Fleet has to offer here. <\/p>\n
Take a peek at the culture on the Technology team:<\/p>\n
<\/p>\n
<\/p>\n
What your day looks like:<\/em><\/strong><\/p>\n
\n
Play an active leadership role on the Analytics team, embodying our mission and constantly pushing the team to grow and evolve<\/li>\n
Ensure timely and effective delivery of work across the team by setting expectations, prioritizing work, delivering feedback, and managing conflict as needed<\/li>\n
Work with Analysts and Business Users to translate functional specifications into technical designs for implementation and deployment<\/li>\n
Strong understanding of requirements processes for implementing dashboards, KPIs, and standardized reports<\/li>\n
Participate in design discussions across ETL, business and DB teams to guide the reporting requirements and provide specifications for the reporting semantic layer development<\/li>\n
Support the data architecture and data governance function to continually expand their capabilities<\/li>\n
Document metric calculations and definitions while adhering to data management principles<\/li>\n
Plan & execute using agile methodologies, developing & delivering within predefined sprints<\/li>\n
Willingness to learn and champion new technologies that support business capabilities<\/li>\n
Eager to explore how machine learning and artificial intelligence can support business objectives<\/li>\n
Leverage technology and critical thinking skills to continually drive innovation and automation into our existing methodologies, processes and reporting.<\/li>\n
Ability to technically guide a team of comparatively junior developers to deliver Power BI assets<\/li>\n<\/ul>\n
The skills you bring:<\/em><\/strong><\/p>\n
\n
Experience with Power BI data processing tools: Power Query, DAX, and SQL languages<\/li>\n
Firm understanding of dimensional and tabular models that enable efficient analysis in Power BI<\/li>\n
Proven experience in performance tuning of Power BI dashboards and reports<\/li>\n
Experience with monitoring health and performance of entire Power BI platform<\/li>\n
Knowledge of Data Warehouse best practices that enable self-service analytics<\/li>\n
Ability to review and understand stored procedures<\/li>\n
Strong organizational and interpersonal skills; Excellent verbal and written communication skills<\/li>\n
In-depth experience with SQL Development Tools - Visual Studios Data Tools, SQL Server Management Studio, SQL Server Data Tools, Azure DevOps<\/li>\n<\/ul>\n
The experience and education you have:<\/em><\/strong><\/p>\n
\n
4+ years of experience in building interactive reports, dashboards, and\/or integrating modeling results and have strong Data Visualization design skills<\/li>\n
At least 3 years of experience with Power BI development and administration<\/li>\n
1 - 2 years in creating Azure Analysis Services (or SSAS) models and working with DAX<\/li>\n
Ability to create database views in SQL Server and Snowflake for data consumption by Power BI<\/li>\n
Working knowledge of the Snowflake data platform is preferred<\/li>\n
Exposure to Microsoft\u2019s Business Intelligence tools: SSRS and SSIS<\/li>\n
Ability to succeed in a fast paced, matrix structured environment<\/li>\n
Bachelor\u2019s degree or equivalent<\/li>\n<\/ul>\n
<\/p>\n
Merchants Fleet<\/strong> is the nation\u2019s fastest growing fleet management company, providing flexible funding and service options for organizations that leverage vehicles to run their operations, serving as a single source for all vehicle needs, including electric vehicles. From financing and charging to maintenance and remarketing, Merchants has collaborated with dozens of OEMs, charging, data and upfit partners to ensure every client is connected to the service, technology platforms, and products that will support their fleet in making the transition to EV. Merchants Fleet is headquartered in Hooksett, New Hampshire, and its Innovation Center is located in the Chicago, Illinois area. www.MerchantsFleet.com<\/p>\n
Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2021, Great Place to Work and Coolest Company for Young Professionals. <\/p>\n
#LI-CC1<\/p>
To provide all candidates with the highest level of our attention, Merchants Fleet does not accept uninvited solicitations or resumes from third parties.<\/em><\/p>\n
California Residents click here for California Consumer Privacy Act (CCPA).<\/p>\n
Equal Opportunity Employer\/Protected Veterans\/Individuals with Disabilities.<\/p>"}]

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