There’s more to fleet management than simply getting your clients the vehicles they need. That’s why we have multiple EV adoption options available as part of our one-size-doesn’t-fit-all philosophy to electric vehicles.
It’s important to secure the right fleet for your needs, and it’s equally important to keep your vehicles properly maintained. If they aren’t, you could face serious safety or compliance problems, business downtime, loss of revenue, and high repair costs.
Fleet maintenance will help keep you, your employees, and your business running safely and efficiently. Benefits of a fleet maintenance program include:
We have a national network of repair facilities staffed with EV-certified mechanics to make sure that your EVs are properly maintained and serviced. We also have EV-trained mechanics on staff to answer any questions you may have.
Accurate and clear maintenance billing and reporting is critical to managing fleet costs, as is understanding the larger picture of your fleet’s lifecycle. We can help you get started with a customized maintenance package that works best for your fleet.
With TotalView, our cloud-based fleet management software, you can easily track maintenance expenses, view vehicle maintenance history, and access key reports.
With TotalView, you can also:
Finding the right place to maintain and service your fleet is simple with our nationwide network of preferred vendors. We can help you find EV repair locations across the country with our convenient mobile app.
Through TotalView, fleet managers can access the data that is most important to them in an easy-to-understand dashboard. This includes:
Using TotalView, we can help set up preferences for email or text-based alerts to ensure that your vehicles never fall behind on maintenance. We can help you set up custom alerts, like notifying your drivers if they’ve passed an interval or if a vehicle has missed a routine service appointment
No matter the type of vehicle, we are committed to handling your warranty claims to help you save time and cut costs.
A member of our fleet maintenance team will negotiate and coordinate warranties on your behalf, ensuring that the repair facility is informed so that you are not billed. In some instances, our relationships with OEMs and policy providers allow us to seek out opportunities for goodwill coverage in the event that your warranty has lapsed or does not cover certain incidents.
Our FleetAssist team specializes in developing Merchants Fleet and client-specific policies to help you maximize cost savings, initiate driver behavior changes, and more.
We have systematic capabilities to ensure that your business’ specific needs and preferences are always met by our vendor network of technicians. If you prefer not to have snow tires on you fleet, or you would like to implement a tire-purchasing program, our team can help you create tactical and strategic policies.
When you enroll in the Merchants Fleet Roadside Assistance program, you are giving yourself and your drivers ultimate peace of mind. Whether it is a flat tire or dead battery, you will have a toll-free number to call any time of day or night. Merchants Fleet’s roadside assistance program and even help you with emergency charging needs anywhere in the USA.
We provide a comprehensive maintenance program for all EV and internal combustion engine (ICE) car and truck models. Our maintenance programs include access to a nationwide vendor network, so you can keep your fleet supported from anywhere.
“Since partnering with Merchants Fleet last year, their professional team members have provided excellent service and offered innovative solutions to address our unique needs. Merchants has proven to be a top-tier fleet management company, exceeding our expectations on all levels.”
“My experience has been one of overwhelming delight. Merchants facilitates the expansion of Novus Ag business possibilities with their experienced professional staff by engaging in supporting activities. Allowing Novus Ag to lease short term vehicles while factory ordering enables us to save tens of thousands while immediately placing the employee in a high-quality truck. From permitting Novus to lease agricultural, material handling assets, to fuel and maintenance programs, we consider them a valuable partner.”
“Floor Coverings International is proud to partner with Merchants Fleet. Their responsiveness and consultative approach has been beneficial to us and our franchise partners.”
Let Merchants Fleet simplify your fleet maintenance with a customized program. Call 866.653.2737 or click below.
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