Flexible Fleet Management Services

Comprehensive Services to Drive Your Business Forward

Everything you need for your fleet’s success

No matter the size of your fleet, we’re here to help you get the most out of your vehicles.

Our fleet management services have helped companies nationwide build responsive, flexible fleets while realizing impressive cost savings. We support the entire lifecycle of your fleet by providing hands-on, customized service programs that are topped off with a client-focused, personalized touch.

From initial research to remarketing, you can find the fleet management solutions you need at Merchants Fleet.

Want a Fleet Assessment?

We offer a full range of leasing and funding options, with customized services for executive personnel and specific industries, including government and education. Whether you need all these fleet services or just a few, we’re here for you.

To get started, click below or  call  855.230.5774
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Flexible Fleet Management Programs

Designed for scalability, our fleet management services can be completely customized to your business. Our service experts will examine your fleet challenges and match you with the right combination of fleet optimization, driver productivity, and cost and risk management programs so you can unlock the full potential of your fleet.

Fleet Management Software

Our TotalView fleet management software makes it easy to track and manage the performance of your fleet. Using timely and actionable data in a customized dashboard, you can monitor important metrics and optimize your fleet for better performance.

Key features:

  • Gain On-the-Go Insights via the TotalView Mobile App
  • Utilize Real-Time Reports with Multiple Levels of Information
  • Compare and Select the Best Vehicles for your Fleet
  • Review Vehicle-Specific Information
  • View Invoices and Supporting Documents
  • Set up Custom Alerts for Overdue Maintenance

Fleet Telematics & GPS Tracking

Gain measurable, actionable information about your fleet with our telematics and GPS tracking technology.

We empower you with vehicle information, driver behavior statistics, and more to help you identify areas where you can improve safety and cut costs. You will have real-time and historic records to optimize your fleet performance.

Fleet Technology Tools

Fleet Consulting Services

Backed by analytical skills, data-driven tools, and industry expertise, our consulting team is ready to guide you toward the best custom fleet management solutions.

As the eyes on your fleet, we are committed to maximizing your fleet’s potential. We analyze your fleet data to establish benchmarks and determine the most effective strategies to optimize your vehicle and driver performance.

Fleet Consulting Services

Day-to-Day Fleet Management

Fleet management can be more than a full-time job. With our FleetAssist program, we take on the day-to-day management of your fleet to reduce your administrative burden, streamline processes, and reduce costs.

FleetAssist is tailored to your organization’s unique needs and offers both you and your drivers complete, responsive support through services that include:

  • Exception and Alerts Management
  • Fuel Usage Analysis and Management
  • Data Management through TotalView
  • Personal Use Reporting
  • Roadside Assistance
  • Telematics
  • Driver Behavior Monitoring
  • Accident Management
  • Toll Management
  • Violations Management

Cost-Per-Mile Reporting
Our team can calculate the cost-per-mile (CPM) of your fleet to maximize your fuel efficiency and maintenance spend. We also examine the CPM of your fleet after certain intervals —like 36, 48, or 60 months — to identify when a vehicle becomes more expensive to use and if it should be taken out of service.

Safety Management Tools

To mitigate risks and protect your drivers, we offer the following safety management tools to identify vehicle and/or driver risk factors:

  • Driver History Profiling
  • Safety Training
  • On-Demand Vehicle Records

With telematics, you can view and address driver histories (like aggressive driving behavior) to take action and reduce your risk. All driver-related information can be stored in a central database for convenient, on-demand access.

In addition, our safety training programs can be customized to your organization to help you save on insurance premiums and improve driver behavior.

Safety Management Services

Fuel Management

The fluctuation of fuel prices may not be something you can control, but the efficiency of your fuel spend is.

In partnership with Mastercard® fuel credit cards, we offer fuel management programs backed by a nationwide vendor network for security, convenience, and cost management. Using our TotalView fleet management software, you can:

  • Track Fuel Spending
  • Streamline Expense Management
  • Manage User Profiles
  • Set up Overspending and Fraud Alerts

Fuel Management Options

Vehicle Maintenance Services

Keep your vehicles on the road while simplifying the maintenance process. We offer several fleet maintenance programs to help you reduce downtime, eliminate unexpected costs, and keep your vehicles in tip-top shape.

  • Nationwide Network of Vendors
  • Consultative Repair Advice
  • Roadside Assistance

Use TotalView to establish benchmarks, monitor trends and costs, set up maintenance reminders, and more.

Fleet Maintenance Services

Driver Productivity

With the right technology and fleet services, your drivers can spend less time on reporting and administration tasks and more time serving your clients.

We offer a variety of fleet services to boost driver productivity and streamline your systems:


From the U.S. Department of Transportation to state-specific inspection laws, we stay on top of the latest changes and updates to fleet regulations so you don’t have to.

Your dedicated Merchants Fleet team will keep you up to date and in compliance with all relevant state and federal fleet regulation changes. We offer the following services to help protect you from costly fines and liability:

  • Department of Transportation (DOT) Regulations Compliance
  • Hours of Service (HOS)
  • Driver Vehicle Inspection Report (DVIR) Tracking
  • Annual Vehicle Inspection Tracking
  • Driver Qualification Management
  • Tax Reporting
  • Licensing, Permitting, and Title Processing
  • Consulting and Training

Fleet Upfitting & Branding

Your fleet of vehicles represents your company on the road. They need to be branded and customized, both inside and out. Our in-house upfit engineering group will help you find the right vehicles, spec the customizations you need, and select the most qualified vendors.

Whether you are a plumbing company that needs to install racks for tools and equipment or a hospitality brand requiring custom-branded wraps, our team will make it happen.

Upfitting & Branding Services

Fleet Remarketing

When you are ready to remarket your vehicles, our team will work with you to maximize your return.

We have two remarketing options to choose from:

GuaranteeBUY: We offer a guaranteed price up front, and you can receive your money in a matter of days.

OpenTRAC®: We represent you through our sales channels, including specialty auctions and direct-to-driver sales.

Remarketing Services

Fleet Toll Management

Do not let tolls slow down your drivers. Our electronic toll payment solutions are available in over 97% of major North American regions and comply with all toll recognition systems in the United States.

The easy, centralized controls, reporting, and processing can help you save up to 50% on toll booth expenses. Avoid penalties and cash lane delays, and start simplifying your toll payment processes.

Fleet Toll Management

Lifecycle Management

Fleet managers are often tasked with finding ways to lower total cost of ownership and increase fleet efficiencies. FleetAssist offers the real-time data and benchmarking opportunities needed to fully understand your fleet’s lifecycle, so we can facilitate meaningful changes that lead to significant cost savings.

  • Vehicle Selector Optimization
  • Vehicle Ordering
  • Replacement Policy Review
  • Factory Status Reports

Performance Management

Maintenance, fuel usage, and driver behavior are all factors that affect your fleet’s bottom line. FleetAssist can track key data so you can get the best performance possible out of your fleet.

  • Driver Behavior Monitoring
  • Data Management Through TotalView
  • Fuel Usage Analysis
  • Cost per Mile (CPM) Reporting
  • Maintenance Cost by Category Review
  • Repair Expense Review
  • Past Mileage Analysis for Preventative Maintenance
  • Performance Monitoring, Advisory, and Strategy Execution

Frequently Asked Questions

How long does the upfitting process take?

It depends on the number of vehicles and which types of upfits you’ve chosen.  Contact Merchants to discuss your upfit needs, and our team can provide more detailed information about potential costs and timeframe.

What upfits do you offer?

We understand the importance of safety and accessibility when it comes to residential care vehicle. Common upfits include rear and side wheelchair lifts, ramps, safety lights, partitions, alarm system, brandings and decals and upfits for facility work trucks, such as plows.

What are the benefits of fleet vehicle remarketing?

If you are looking to sell buses or non-traditional/specialty vehicles you already own, consider our GuaranteeBUY program. Similar to fleet lease disposal, this program will offer you a guaranteed price up front for your vehicles. We assess your vehicles, and then our remarketing experts determine the appropriate value. From there, we handle the entire fleet remarketing process, including any inspections and fees associated with selling.

What are the best vehicles for assisted living and residential facilities?

It depends on your needs, but our most popular vehicles for residential care include the Ford Transit, Mercedes Sprinter, Toyota Sienna, Chrysler Voyager, and passenger buses.

What kind of fleet leasing and funding terms are available?

We provide a variety of leasing and funding to meet your needs. Closed-end leases offer a fixed monthly payment, which is important for budget planning, while also offering mileages and terms to fit your specific program needs. An open-end lease gives you complete leasing structure flexibility, which is ideal if you want a plan that is as close to vehicle ownership as possible but with all the benefits of leasing. If you’ve purchased your own vehicles, we can add fleet management services, and for a full service option we have our FleetAssist program.

What are the benefits of a fleet management solution?

A fleet management solution will help keep you and your residential care community running safely and efficiently. Benefits include: reducing operational costs, reducing administrative burden, lowering fleet repair costs, and ensuring the highest level of safety for you, your employees, and your residents. Plus, even if you own your own vehicles, we can help! Merchant Fleet can add fleet management services to help with administration time and manage operational costs. With FleetAssist and our administered maintenance program, our experts take on the day-to-day administration of your fleet, which frees up more of your time.

Questions about vehicle fleet leases?

We are happy to help! Contact us to speak with one of our fleet experts.