Comprehensive Services to Drive Your Business Forward
Everything you need for your fleet’s success
No matter the size of your fleet, we’re here to help you get the most out of your vehicles.
Our fleet management services have helped companies nationwide build responsive, flexible fleets while realizing impressive cost savings. We support the entire lifecycle of your fleet by providing hands-on, customized service programs that are topped off with a client-focused, personalized touch.
From initial research to remarketing, you can find the fleet management solutions you need at Merchants Fleet.
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We offer a full range of leasing and funding options, with customized services for executive personnel and specific industries, including government and education. Whether you need all these fleet services or just a few, we’re here for you.
Designed for scalability, our fleet management services can be completely customized to your business. Our service experts will examine your fleet challenges and match you with the right combination of fleet optimization, driver productivity, and cost and risk management programs so you can unlock the full potential of your fleet.
Fleet Management Software
Our TotalView fleet management software makes it easy to track and manage the performance of your fleet. Using timely and actionable data in a customized dashboard, you can monitor important metrics and optimize your fleet for better performance.
Gain On-the-Go Insights via the TotalView Mobile App
Utilize Real-Time Reports with Multiple Levels of Information
Compare and Select the Best Vehicles for your Fleet
Review Vehicle-Specific Information
View Invoices and Supporting Documents
Set up Custom Alerts for Overdue Maintenance
Fleet Telematics & GPS Tracking
Gain measurable, actionable information about your fleet with our telematics and GPS tracking technology.
We empower you with vehicle information, driver behavior statistics, and more to help you identify areas where you can improve safety and cut costs. You will have real-time and historic records to optimize your fleet performance.
Backed by analytical skills, data-driven tools, and industry expertise, our consulting team is ready to guide you toward the best custom fleet management solutions.
As the eyes on your fleet, we are committed to maximizing your fleet’s potential. We analyze your fleet data to establish benchmarks and determine the most effective strategies to optimize your vehicle and driver performance.
FleetAssist is the premier fleet account management solution from Merchants Fleet. Expert consultants work as an extension of your team to fully manage your fleet and proactively drive efficiency, safety, compliance, and value.
An Extension of Your Team
Fleet Data Management & Analytics
Inventory and Order Management
Driver Support Center
Safety Management Tools
To mitigate risks and protect your drivers, we offer the following safety management tools to identify vehicle and/or driver risk factors:
Driver History Profiling
On-Demand Vehicle Records
With telematics, you can view and address driver histories (like aggressive driving behavior) to take action and reduce your risk. All driver-related information can be stored in a central database for convenient, on-demand access.
In addition, our safety training programs can be customized to your organization to help you save on insurance premiums and improve driver behavior.
The fluctuation of fuel prices may not be something you can control, but the efficiency of your fuel spend is.
In partnership with Mastercard® fuel credit cards, we offer fuel management programs backed by a nationwide vendor network for security, convenience, and cost management. Using our TotalView fleet management software, you can:
Keep your vehicles on the road while simplifying the maintenance process. We offer several fleet maintenance programs to help you reduce downtime, eliminate unexpected costs, and keep your vehicles in tip-top shape.
Nationwide Network of Vendors
Consultative Repair Advice
Use TotalView to establish benchmarks, monitor trends and costs, set up maintenance reminders, and more.
From the U.S. Department of Transportation to state-specific inspection laws, we stay on top of the latest changes and updates to fleet regulations so you don’t have to.
Your dedicated Merchants Fleet team will keep you up to date and in compliance with all relevant state and federal fleet regulation changes. We offer the following services to help protect you from costly fines and liability:
Department of Transportation (DOT) Regulations Compliance
Hours of Service (HOS)
Driver Vehicle Inspection Report (DVIR) Tracking
Annual Vehicle Inspection Tracking
Driver Qualification Management
Licensing, Permitting, and Title Processing
Consulting and Training
Fleet Upfitting & Branding
Your fleet of vehicles represents your company on the road. They need to be branded and customized, both inside and out. Our in-house upfit engineering group will help you find the right vehicles, spec the customizations you need, and select the most qualified vendors.
Whether you are a plumbing company that needs to install racks for tools and equipment or a hospitality brand requiring custom-branded wraps, our team will make it happen.
Do not let tolls slow down your drivers. Our electronic toll payment solutions are available in over 97% of major North American regions and comply with all toll recognition systems in the United States.
The easy, centralized controls, reporting, and processing can help you save up to 50% on toll booth expenses. Avoid penalties and cash lane delays, and start simplifying your toll payment processes.
Fleet managers are often tasked with finding ways to lower total cost of ownership and increase fleet efficiencies. FleetAssist offers the real-time data and benchmarking opportunities needed to fully understand your fleet’s lifecycle, so we can facilitate meaningful changes that lead to significant cost savings.
Vehicle Selector Optimization
Replacement Policy Review
Factory Status Reports
Maintenance, fuel usage, and driver behavior are all factors that affect your fleet’s bottom line. FleetAssist can track key data so you can get the best performance possible out of your fleet.
Past Mileage Analysis for Preventative Maintenance
Performance Monitoring, Advisory, and Strategy Execution
Frequently Asked Questions
How can I justify the additional cost of connected fleet software?
When it comes to connected vehicles, you've already paid for the intelligent hardware when you purchased it. Every gigabyte of data output by your vehicle contains insights to help potentially lower TCO and improve driver safety. If you're not collecting and analyzing this information, it's going down the drain.
How do you know a vehicle has connected technology?
There are more than 13 million connected vehicles in the United States, and over 90% of new cars sold include this technology. While it's easy to estimate that most 2020 MY vehicles and newer are connected capable, we'd be happy to review your fleet and pinpoint which vehicles can advantage of connected technology and where you still need a legacy telematics plug in device.
I am a current telematics user — why should I consider connected vehicles?
With a connected vehicle, telematics capability is already built into the vehicle including the cellular modem and advanced computer systems. Using these onboard systems reduces the costs associated with device installs and prevents device tampering.
Having your fleet connected allows for ease of access to the date as it will all live in TotalView through TotalConnect.
How do I find the MPG of my ICE vehicle?
Most modern cars have a digital MPG display, but it may not always be correct. For a more accurate reading, follow these steps:
Fill up your fuel tank
Reset the trip odometer (more information can be found in the car owner’s manual)
Drive. When your tank is at least half empty, fill again and note the number of gallons used to refill and the miles on the trip counter
Use the formula: Miles driven ➗ gallons used to fill the tank
For example, if you drove 100 miles on 10 gallons of gas, your MPG is 10.
What is the Utility kWh rate? How do I find it?
The Utility kWh rate is the price of power supplied by the utility company — in this case, electricity. It can be calculated by multiplying your kWh by the cost of electricity.
What does Mile per kWh mean?
Mile per kWh (kilowatts per hour) is a measurement of energy consumption for electric vehicles.
Questions about vehicle fleet leases?
We are happy to help! Contact us to speak with one of our fleet experts.