Flexible Fleet Management Services

Comprehensive Services to Drive Your Business Forward

Everything you need for your fleet’s success

No matter the size of your fleet, we’re here to help you get the most out of your vehicles.

Our fleet management services have helped companies nationwide build responsive, flexible fleets while realizing impressive cost savings. We support the entire lifecycle of your fleet by providing hands-on, customized service programs that are topped off with a client-focused, personalized touch.

From initial research to remarketing, you can find the fleet management solutions you need at Merchants Fleet.

Want a Fleet Assessment?

We offer a full range of leasing and funding options, with customized services for executive personnel and specific industries, including government and education. Whether you need all these fleet services or just a few, we’re here for you.

To get started, click below or  call  855.230.5774
Get Assessment

Flexible Fleet Management Programs

Designed for scalability, our fleet management services can be completely customized to your business. Our service experts will examine your fleet challenges and match you with the right combination of fleet optimization, driver productivity, and cost and risk management programs so you can unlock the full potential of your fleet.

Fleet Management Software

Our TotalView fleet management software makes it easy to track and manage the performance of your fleet. Using timely and actionable data in a customized dashboard, you can monitor important metrics and optimize your fleet for better performance.

Key features:

  • Gain On-the-Go Insights via the TotalView Mobile App
  • Utilize Real-Time Reports with Multiple Levels of Information
  • Compare and Select the Best Vehicles for your Fleet
  • Review Vehicle-Specific Information
  • View Invoices and Supporting Documents
  • Set up Custom Alerts for Overdue Maintenance

Fleet Telematics & GPS Tracking

Gain measurable, actionable information about your fleet with our telematics and GPS tracking technology.

We empower you with vehicle information, driver behavior statistics, and more to help you identify areas where you can improve safety and cut costs. You will have real-time and historic records to optimize your fleet performance.

Fleet Technology Tools

Fleet Consulting Services

Backed by analytical skills, data-driven tools, and industry expertise, our consulting team is ready to guide you toward the best custom fleet management solutions.

As the eyes on your fleet, we are committed to maximizing your fleet’s potential. We analyze your fleet data to establish benchmarks and determine the most effective strategies to optimize your vehicle and driver performance.

Fleet Consulting Services

Day-to-Day Fleet Management

Fleet management can be more than a full-time job. With our FleetAssist program, we take on the day-to-day management of your fleet to reduce your administrative burden, streamline processes, and reduce costs.

FleetAssist is tailored to your organization’s unique needs and offers both you and your drivers complete, responsive support through services that include:

  • Exception and Alerts Management
  • Fuel Usage Analysis and Management
  • Data Management through TotalView
  • Personal Use Reporting
  • Roadside Assistance
  • Telematics
  • Driver Behavior Monitoring
  • Accident Management
  • Toll Management
  • Violations Management

Cost-Per-Mile Reporting
Our team can calculate the cost-per-mile (CPM) of your fleet to maximize your fuel efficiency and maintenance spend. We also examine the CPM of your fleet after certain intervals —like 36, 48, or 60 months — to identify when a vehicle becomes more expensive to use and if it should be taken out of service.

Safety Management Tools

To mitigate risks and protect your drivers, we offer the following safety management tools to identify vehicle and/or driver risk factors:

  • Driver History Profiling
  • Safety Training
  • On-Demand Vehicle Records

With telematics, you can view and address driver histories (like aggressive driving behavior) to take action and reduce your risk. All driver-related information can be stored in a central database for convenient, on-demand access.

In addition, our safety training programs can be customized to your organization to help you save on insurance premiums and improve driver behavior.

Safety Management Services

Fuel Management

The fluctuation of fuel prices may not be something you can control, but the efficiency of your fuel spend is.

In partnership with Mastercard® fuel credit cards, we offer fuel management programs backed by a nationwide vendor network for security, convenience, and cost management. Using our TotalView fleet management software, you can:

  • Track Fuel Spending
  • Streamline Expense Management
  • Manage User Profiles
  • Set up Overspending and Fraud Alerts

Fuel Management Options

Vehicle Maintenance Services

Keep your vehicles on the road while simplifying the maintenance process. We offer several fleet maintenance programs to help you reduce downtime, eliminate unexpected costs, and keep your vehicles in tip-top shape.

  • Nationwide Network of Vendors
  • Consultative Repair Advice
  • Roadside Assistance

Use TotalView to establish benchmarks, monitor trends and costs, set up maintenance reminders, and more.

Fleet Maintenance Services

Driver Productivity

With the right technology and fleet services, your drivers can spend less time on reporting and administration tasks and more time serving your clients.

We offer a variety of fleet services to boost driver productivity and streamline your systems:

Compliance

From the U.S. Department of Transportation to state-specific inspection laws, we stay on top of the latest changes and updates to fleet regulations so you don’t have to.

Your dedicated Merchants Fleet team will keep you up to date and in compliance with all relevant state and federal fleet regulation changes. We offer the following services to help protect you from costly fines and liability:

  • Department of Transportation (DOT) Regulations Compliance
  • Hours of Service (HOS)
  • Driver Vehicle Inspection Report (DVIR) Tracking
  • Annual Vehicle Inspection Tracking
  • Driver Qualification Management
  • Tax Reporting
  • Licensing, Permitting, and Title Processing
  • Consulting and Training

Fleet Upfitting & Branding

Your fleet of vehicles represents your company on the road. They need to be branded and customized, both inside and out. Our in-house upfit engineering group will help you find the right vehicles, spec the customizations you need, and select the most qualified vendors.

Whether you are a plumbing company that needs to install racks for tools and equipment or a hospitality brand requiring custom-branded wraps, our team will make it happen.

Upfitting & Branding Services

Fleet Remarketing

When you are ready to remarket your vehicles, our team will work with you to maximize your return.

We have two remarketing options to choose from:

GuaranteeBUY: We offer a guaranteed price up front, and you can receive your money in a matter of days.

OpenTRAC®: We represent you through our sales channels, including specialty auctions and direct-to-driver sales.

Remarketing Services

Fleet Toll Management

Do not let tolls slow down your drivers. Our electronic toll payment solutions are available in over 97% of major North American regions and comply with all toll recognition systems in the United States.

The easy, centralized controls, reporting, and processing can help you save up to 50% on toll booth expenses. Avoid penalties and cash lane delays, and start simplifying your toll payment processes.

Fleet Toll Management

Lifecycle Management

Fleet managers are often tasked with finding ways to lower total cost of ownership and increase fleet efficiencies. FleetAssist offers the real-time data and benchmarking opportunities needed to fully understand your fleet’s lifecycle, so we can facilitate meaningful changes that lead to significant cost savings.

  • Vehicle Selector Optimization
  • Vehicle Ordering
  • Replacement Policy Review
  • Factory Status Reports

Performance Management

Maintenance, fuel usage, and driver behavior are all factors that affect your fleet’s bottom line. FleetAssist can track key data so you can get the best performance possible out of your fleet.

  • Driver Behavior Monitoring
  • Data Management Through TotalView
  • Fuel Usage Analysis
  • Cost per Mile (CPM) Reporting
  • Maintenance Cost by Category Review
  • Repair Expense Review
  • Past Mileage Analysis for Preventative Maintenance
  • Performance Monitoring, Advisory, and Strategy Execution

Frequently Asked Questions

Where can you use fuel cards?

Our fuel card can be used at most national and regional fuel retailers where MasterCard® is accepted. You can put rules in place and lock down your cards so that drivers can only use them at  more secure fueling stations that will always require driver ID and odometers to be entered.

What is the availability of your driver resource center?

Driver support is just a phone call away. A Merchants Fleet representative who understands your fleet practices and services will work to address issues quickly and efficiently. If more support is needed, your representative will collaborate with internal and external resources. Even if you aren’t enrolled in our extended services program, we’ll do our best to give the drivers the help they need, especially when it comes to accidents and urgent situations. We also provide 24/7 responses to just about any situation that arises on the road.

How is fuel spending managed?

All vehicles and fuel spending are managed within the TotalView platform, which allows full visibility into your employee fuel spend so you can prevent fraud and identify areas for cost savings.

What is a fleet fuel card?

A fleet fuel card is a credit card specialized for fuel purchases that allows you to monitor costs, determine each driver’s fuel usage, capture odometer readings and more. It also allows you to limit and verify purchases and ensure only authorized employees are using the fuel card.

Can I extend my rental terms?

Yes. We offer month-to-month options for short-term extensions or you can realize additional cost savings by converting to a long-term lease.

Do I have to take care of vehicle maintenance?

Merchants Fleet will cover all maintenance over the life of the vehicle. We have vehicle repair partners throughout the country and will be able to recommend one near you.

Questions about vehicle fleet leases?

We are happy to help! Contact us to speak with one of our fleet experts.