Fleet Management Consulting: The Power of People + Meaningful Data

Fleet Consulting

A true partner to tackle your key challenges

The Merchants Fleet consulting team combines industry experience, analytical skills, big data, and the latest fleet technologies to provide tailored solutions across the entire fleet lifecycle. Whether you are looking to reduce costs, improve efficiency, enhance corporate sustainability, upgrade your fleet policies, or improve driver behavior, we are ready to devise the most effective strategies to meet your goals.

Industry Leading Expertise for Deeper Insights

Our fleet management consultants average over a decade of experience in the fleet industry, and utilize deep industry knowledge to identify critical factors that will have the greatest impact on your fleet operations.

Depending on your fleet and business goals, we will provide a tailored selection of the following fleet consulting services:

  • Benchmark Analyses
  • Electric Vehicle Analyses
  • Fuel Cost and Price Predictions
  • Lifecycle Optimization
  • Business Scorecard Processes
  • Budgeting and Finance
  • Driver Behavior Analyses
  • Total Cost of Ownership Analyses
  • Asset Management Optimization
  • Alternative Fuel Analyses
  • Preventative and Non-Preventative Maintenance Predictions

Big Data & Fleet Technology

Using TotalView fleet management software, insights from existing clients, telematics, third-party sources, and other reporting avenues, our consultants put big data to work to help our clients better manage their fleets.

TotalView equips us with real-time, actionable, fleet data, presented visually for sharp analyses. Before recommending a more cost-effective fleet management solution, we evaluate advanced analytics and data relating to your:

  • Fuel Spend
  • Trip Data
  • Driver Behaviors
  • Maintenance Trends
  • Vehicle-Specific Details

Our fleet consultants are focused on thoroughly understanding your fleet, processes, and organizational culture to make tailored recommendations that take the broader context of your business into account. By pairing data with experience and a collaborative, client-centered approach, we can help make a significant impact on your fleet operations and your bottom line.

Cost Savings from Fleet Consulting

With telematics, we are able to create a Fleet Scorecard, which is a business review of your fleet and driver performance.

While reviewing your Fleet Scorecards and quantifying goals on an annual basis and by cost-per-mile, we determine exactly where your business can save on maintenance, fuel, and vehicle costs.

Our Fleet Scorecards have been proven to lead to significant cost savings. In one instance, they resulted in a 10% overall improvement in driver behavior and a 15% decrease in accidents.

3-Step Fleet Consulting Process

Step 1: Research and Analyze

First, our fleet consultants begin by reviewing:

  • Lifecycle Cost Analyses
  • Vehicle Optimization
  • Fleet Cycling and Replacement Strategies
  • Resale Market Optimization
  • Safety Best Practices

With data from TotalView, we work with you to identify opportunities for improvement and use predictive analytics to deliver data-driven solutions that lead to meaningful change.

Step 2: Develop and Implement Strategies

Once we have discussed opportunities and a tailored strategy is in place, we provide tools to monitor and manage fleet costs and trends. Our consultants use Fleet Scorecards to examine fleet costs and performance throughout the lifecycle of your vehicles, along with industry knowledge to deliver actionable information and targeted recommendations for improvement. We analyze major fleet costs, performance, behaviors, and sustainability goals to create benchmarks and target new opportunities.

Step 3: Continually Optimize

Strategic fleet consulting is an ongoing, collaborative process. Our consultants will continually work with you to ensure that your goals are achieved and gains are maintained over time. We will work with you to maintain an open dialogue about your fleet strategy, and we will examine your fleet’s performance at a regular interval that makes sense for your business — quarterly, semi-annually, or annually.

We then offer proactive recommendations to drive continuous improvement, best practices, and superior performance. Together, we will help keep your vehicles and drivers operating at maximum performance while lowering your total cost of ownership.

“Since partnering with Merchants Fleet last year, their professional team members have provided excellent service and offered innovative solutions to address our unique needs.  Merchants has proven to be a top-tier fleet management company, exceeding our expectations on all levels.”

Jim Collins
Support Services Manager, Royal Cup Coffee

“My experience has been one of overwhelming delight. Merchants facilitates the expansion of Novus Ag business possibilities with their experienced professional staff by engaging in supporting activities. Allowing Novus Ag to lease short term vehicles while factory ordering enables us to save tens of thousands while immediately placing the employee in a high-quality truck. From permitting Novus to lease agricultural, material handling assets, to fuel and maintenance programs, we consider them a valuable partner.”

Michael Gates
Corporate Services - Fleet, Novus Ag, LLC

“Floor Coverings International is proud to partner with Merchants Fleet.  Their responsiveness and consultative approach has been beneficial to us and our franchise partners.”

Neil Daley
Director of Merchandising, Floor Coverings International

Frequently Asked Questions

Where can you use fuel cards?

Our fuel card can be used at most national and regional fuel retailers where MasterCard® is accepted. You can put rules in place and lock down your cards so that drivers can only use them at  more secure fueling stations that will always require driver ID and odometers to be entered.

What is the availability of your driver resource center?

Driver support is just a phone call away. A Merchants Fleet representative who understands your fleet practices and services will work to address issues quickly and efficiently. If more support is needed, your representative will collaborate with internal and external resources. Even if you aren’t enrolled in our extended services program, we’ll do our best to give the drivers the help they need, especially when it comes to accidents and urgent situations. We also provide 24/7 responses to just about any situation that arises on the road.

How is fuel spending managed?

All vehicles and fuel spending are managed within the TotalView platform, which allows full visibility into your employee fuel spend so you can prevent fraud and identify areas for cost savings.

What is a fleet fuel card?

A fleet fuel card is a credit card specialized for fuel purchases that allows you to monitor costs, determine each driver’s fuel usage, capture odometer readings and more. It also allows you to limit and verify purchases and ensure only authorized employees are using the fuel card.

Can I extend my rental terms?

Yes. We offer month-to-month options for short-term extensions or you can realize additional cost savings by converting to a long-term lease.

Do I have to take care of vehicle maintenance?

Merchants Fleet will cover all maintenance over the life of the vehicle. We have vehicle repair partners throughout the country and will be able to recommend one near you.

Did you know that light trucks typically spend 12% of their operation time idling?

Let the Merchants Fleet strategic consulting team find opportunities to drive meaningful change for your fleet.