Fast, Efficient Violation Management

Violation Management

The easy way to make your drivers more accountable

Driver violations add up quickly and are costly to a fleet unless they are properly managed. Our electronic violation processing solution can help you save up to 80% over other methods – and minimize driver-related challenges. Connected to more than 4,000 issuing authorities throughout North America, we are able to effectively manage, handle, and track violations.

Manage the Process Easily

Merchants Fleet uses a streamlined program to track and manage violations. You have complete visibility into your fleet’s violation activity, plus we take care of the processing so you avoid late penalties.

  • Eliminate Administrative Burden of Handling Violations Internally
  • Manage Parking and Traffic Camera Violations
  • Eliminate Most, if Not All, Expensive Toll Violations and Related Penalties
  • Reduce Risk of Fines by Ensuring Violations are Processed Immediately
  • Increase Visibility into Fleet’s Infractions with a Robust Reporting Package

Keep Drivers Responsible

It is important to keep drivers aware of their tickets and give them easy ways to make needed payments. Merchants Fleet makes it simple to notify drivers of their fines so they can pay online quickly and securely.

  • Transfer Liability Directly to Driver of the Vehicle, when Applicable
  • Driver Notified via Email to Log Onto Secure Website to Pay Fines
  • Fleet Violations Paid Directly to Issuers when Liability Transfer is not Possible

“Since partnering with Merchants Fleet last year, their professional team members have provided excellent service and offered innovative solutions to address our unique needs.  Merchants has proven to be a top-tier fleet management company, exceeding our expectations on all levels.”

“My experience has been one of overwhelming delight. Merchants facilitates the expansion of Novus Ag business possibilities with their experienced professional staff by engaging in supporting activities. Allowing Novus Ag to lease short term vehicles while factory ordering enables us to save tens of thousands while immediately placing the employee in a high-quality truck. From permitting Novus to lease agricultural, material handling assets, to fuel and maintenance programs, we consider them a valuable partner.”

Michael Gates
Corporate Services - Fleet, Novus Ag, LLC

“Floor Coverings International is proud to partner with Merchants Fleet.  Their responsiveness and consultative approach has been beneficial to us and our franchise partners.”

Neil Daley
Director of Merchandising, Floor Coverings International

Frequently Asked Questions

How can I justify the additional cost of connected fleet software?

When it comes to connected vehicles, you've already paid for the intelligent hardware when you purchased it. Every gigabyte of data output by your vehicle contains insights to help potentially lower TCO and improve driver safety. If you're not collecting and analyzing this information, it's going down the drain.

Learn more: Add Value to Your Business Through Integrated Fleet Data | Merchants Fleet

How do you know a vehicle has connected technology?

There are more than 13 million connected vehicles in the United States, and over 90% of new cars sold include this technology. While it's easy to estimate that most 2020 MY vehicles and newer are connected capable, we'd be happy to review your fleet and pinpoint which vehicles can advantage of connected technology and where you still need a legacy telematics plug in device.

I am a current telematics user — why should I consider connected vehicles?

With a connected vehicle, telematics capability is already built into the vehicle including the cellular modem and advanced computer systems. Using these onboard systems reduces the costs associated with device installs and prevents device tampering.

Having your fleet connected allows for ease of access to the date as it will all live in TotalView through TotalConnect.

How do I find the MPG of my ICE vehicle?

Most modern cars have a digital MPG display, but it may not always be correct. For a more accurate reading, follow these steps:
  1. Fill up your fuel tank
  2. Reset the trip odometer (more information can be found in the car owner’s manual)
  3. Drive. When your tank is at least half empty, fill again and note the number of gallons used to refill and the miles on the trip counter
  4. Use the formula: Miles driven ➗ gallons used to fill the tank
For example, if you drove 100 miles on 10 gallons of gas, your MPG is 10.

What is the Utility kWh rate? How do I find it?

The Utility kWh rate is the price of power supplied by the utility company — in this case, electricity. It can be calculated by multiplying your kWh by the cost of electricity.

What does Mile per kWh mean?

Mile per kWh (kilowatts per hour) is a measurement of energy consumption for electric vehicles.

Stay on top of violations.

Learn how Merchants Fleet can help you streamline violations processing and avoid expensive penalties. Click below or call 866.653.2737