Fast, Efficient Violation Management

Violation Management

The easy way to make your drivers more accountable

Driver violations add up quickly and are costly to a fleet unless they are properly managed. Our electronic violation processing solution can help you save up to 80% over other methods – and minimize driver-related challenges. Connected to more than 4,000 issuing authorities throughout North America, we are able to effectively manage, handle, and track violations.

Manage the Process Easily

Merchants Fleet uses a streamlined program to track and manage violations. You have complete visibility into your fleet’s violation activity, plus we take care of the processing so you avoid late penalties.

  • Eliminate Administrative Burden of Handling Violations Internally
  • Manage Parking and Traffic Camera Violations
  • Eliminate Most, if Not All, Expensive Toll Violations and Related Penalties
  • Reduce Risk of Fines by Ensuring Violations are Processed Immediately
  • Increase Visibility into Fleet’s Infractions with a Robust Reporting Package

Keep Drivers Responsible

It is important to keep drivers aware of their tickets and give them easy ways to make needed payments. Merchants Fleet makes it simple to notify drivers of their fines so they can pay online quickly and securely.

  • Transfer Liability Directly to Driver of the Vehicle, when Applicable
  • Driver Notified via Email to Log Onto Secure Website to Pay Fines
  • Fleet Violations Paid Directly to Issuers when Liability Transfer is not Possible

Frequently Asked Questions

What if I want to extend the term on my vehicle?

If you need to extend the term on your vehicle, you have options! We offer month-to-month terms if you need to extend for a short period, or you also have the option to change your vehicle over to a long-term lease if you need a more permanent arrangement.

Do I need to purchase insurance for my delivery vehicles?

Yes. Our vehicles are insured by the renter. You should have insurance to cover $1,000,000 liability policy for each vehicle.

How do I return the vehicles at the end of my contract?

We will arrange for the transportation of your vehicle when you are ready to return them. When you are approaching the end of your contract, please notify your Merchants account manager via phone or email correspondence at least 7 days prior to your anticipated end date. This allows our logistics team to arrange and schedule the pickup, and transport of your vans from where they are located.
You will need to remove all magnets, stickers, or other cosmetic changes made to the vehicle, sweep the cargo area and cabin, and clean out any trash from the inside of the van. You will also need to complete a digital condition report prior to releasing your vehicles to the transporter.

Does Merchants Fleet pay for maintenance?

Yes, we will cover all maintenance over the life of the vehicle. Our maintenance team will track and approve maintenance items. All manufacturer warranty items need to be brought to the appropriate dealership. Any maintenance or repairs that are a result of driver error or negligence fall under the renter’s responsibility.

Do I need to pay a deposit?

No, we do not require any deposits.

How do I receive the vehicles?

We will deliver your vehicles to you. Complimentary delivery is included with our program.

Stay on top of violations.

Learn how Merchants Fleet can help you streamline violations processing and avoid expensive penalties. Click below or call 866.653.2737