Fast, Efficient Violation Management

Violation Management

The easy way to make your drivers more accountable

Driver violations add up quickly and are costly to a fleet unless they are properly managed. Our electronic violation processing solution can help you save up to 80% over other methods – and minimize driver-related challenges. Connected to more than 4,000 issuing authorities throughout North America, we are able to effectively manage, handle, and track violations.

Manage the Process Easily

Merchants Fleet uses a streamlined program to track and manage violations. You have complete visibility into your fleet’s violation activity, plus we take care of the processing so you avoid late penalties.

  • Eliminate Administrative Burden of Handling Violations Internally
  • Manage Parking and Traffic Camera Violations
  • Eliminate Most, if Not All, Expensive Toll Violations and Related Penalties
  • Reduce Risk of Fines by Ensuring Violations are Processed Immediately
  • Increase Visibility into Fleet’s Infractions with a Robust Reporting Package

Keep Drivers Responsible

It is important to keep drivers aware of their tickets and give them easy ways to make needed payments. Merchants Fleet makes it simple to notify drivers of their fines so they can pay online quickly and securely.

  • Transfer Liability Directly to Driver of the Vehicle, when Applicable
  • Driver Notified via Email to Log Onto Secure Website to Pay Fines
  • Fleet Violations Paid Directly to Issuers when Liability Transfer is not Possible

“Since partnering with Merchants Fleet last year, their professional team members have provided excellent service and offered innovative solutions to address our unique needs.  Merchants has proven to be a top-tier fleet management company, exceeding our expectations on all levels.”

Jim Collins
Support Services Manager, Royal Cup Coffee

“My experience has been one of overwhelming delight. Merchants facilitates the expansion of Novus Ag business possibilities with their experienced professional staff by engaging in supporting activities. Allowing Novus Ag to lease short term vehicles while factory ordering enables us to save tens of thousands while immediately placing the employee in a high-quality truck. From permitting Novus to lease agricultural, material handling assets, to fuel and maintenance programs, we consider them a valuable partner.”

Michael Gates
Corporate Services - Fleet, Novus Ag, LLC

“Floor Coverings International is proud to partner with Merchants Fleet.  Their responsiveness and consultative approach has been beneficial to us and our franchise partners.”

Neil Daley
Director of Merchandising, Floor Coverings International

Frequently Asked Questions

Where can you use fuel cards?

Our fuel card can be used at most national and regional fuel retailers where MasterCard® is accepted. You can put rules in place and lock down your cards so that drivers can only use them at  more secure fueling stations that will always require driver ID and odometers to be entered.

What is the availability of your driver resource center?

Driver support is just a phone call away. A Merchants Fleet representative who understands your fleet practices and services will work to address issues quickly and efficiently. If more support is needed, your representative will collaborate with internal and external resources. Even if you aren’t enrolled in our extended services program, we’ll do our best to give the drivers the help they need, especially when it comes to accidents and urgent situations. We also provide 24/7 responses to just about any situation that arises on the road.

How is fuel spending managed?

All vehicles and fuel spending are managed within the TotalView platform, which allows full visibility into your employee fuel spend so you can prevent fraud and identify areas for cost savings.

What is a fleet fuel card?

A fleet fuel card is a credit card specialized for fuel purchases that allows you to monitor costs, determine each driver’s fuel usage, capture odometer readings and more. It also allows you to limit and verify purchases and ensure only authorized employees are using the fuel card.

Can I extend my rental terms?

Yes. We offer month-to-month options for short-term extensions or you can realize additional cost savings by converting to a long-term lease.

Do I have to take care of vehicle maintenance?

Merchants Fleet will cover all maintenance over the life of the vehicle. We have vehicle repair partners throughout the country and will be able to recommend one near you.

Stay on top of violations.

Learn how Merchants Fleet can help you streamline violations processing and avoid expensive penalties. Click below or call 866.653.2737