The easy way to make your drivers more accountable
Driver violations add up quickly and are costly to a fleet unless they are properly managed. Our electronic violation processing solution can help you save up to 80% over other methods – and minimize driver-related challenges. Connected to more than 4,000 issuing authorities throughout North America, we are able to effectively manage, handle, and track violations.
Manage the Process Easily
Merchants Fleet uses a streamlined program to track and manage violations. You have complete visibility into your fleet’s violation activity, plus we take care of the processing so you avoid late penalties.
Eliminate Administrative Burden of Handling Violations Internally
Manage Parking and Traffic Camera Violations
Eliminate Most, if Not All, Expensive Toll Violations and Related Penalties
Reduce Risk of Fines by Ensuring Violations are Processed Immediately
Increase Visibility into Fleet’s Infractions with a Robust Reporting Package
Keep Drivers Responsible
It is important to keep drivers aware of their tickets and give them easy ways to make needed payments. Merchants Fleet makes it simple to notify drivers of their fines so they can pay online quickly and securely.
Transfer Liability Directly to Driver of the Vehicle, when Applicable
Driver Notified via Email to Log Onto Secure Website to Pay Fines
Fleet Violations Paid Directly to Issuers when Liability Transfer is not Possible
“Since partnering with Merchants Fleet last year, their professional team members have provided excellent service and offered innovative solutions to address our unique needs. Merchants has proven to be a top-tier fleet management company, exceeding our expectations on all levels.”
Support Services Manager, Royal Cup Coffee
“My experience has been one of overwhelming delight. Merchants facilitates the expansion of Novus Ag business possibilities with their experienced professional staff by engaging in supporting activities. Allowing Novus Ag to lease short term vehicles while factory ordering enables us to save tens of thousands while immediately placing the employee in a high-quality truck. From permitting Novus to lease agricultural, material handling assets, to fuel and maintenance programs, we consider them a valuable partner.”
Corporate Services - Fleet, Novus Ag, LLC
“Floor Coverings International is proud to partner with Merchants Fleet. Their responsiveness and consultative approach has been beneficial to us and our franchise partners.”
Director of Merchandising, Floor Coverings International
Frequently Asked Questions
Will you pick up the vehicles?
Yes. Our team will arrange the pickup and transportation of your vehicles.
What is included in your fleet remarketing services?
We take over all risk and handle the entire process for you, including, market research and outreach, resale strategies, pricing and transfer of ownership.
There are certain fees associated with our OpenTrac third-party remarketing option. Under GuaranteeBUY, all fees are covered by Merchants Fleet.
How long does the fleet vehicle remarketing process take?
With our GuaranteeBUY fleet remarketing program, you can receive payment for your vehicles in less than one business week. Our OpenTRAC program can take a few extra days (vehicles sell in an average of 18 days), but will give you the highest return for your vehicles.
What if I want to extend the term on my vehicle?
If you need to extend the term on your vehicle, you have options! We offer month-to-month terms if you need to extend for a short period, or you also have the option to change your vehicle over to a long-term lease if you need a more permanent arrangement.
Do I need to purchase insurance for my delivery vehicles?
Yes. Our vehicles are insured by the renter. You should have insurance to cover $1,000,000 liability policy for each vehicle.
How do I return the vehicles at the end of my contract?
We will arrange for the transportation of your vehicle when you are ready to return them. When you are approaching the end of your contract, please notify your Merchants account manager via phone or email correspondence at least 7 days prior to your anticipated end date. This allows our logistics team to arrange and schedule the pickup, and transport of your vans from where they are located.
You will need to remove all magnets, stickers, or other cosmetic changes made to the vehicle, sweep the cargo area and cabin, and clean out any trash from the inside of the van. You will also need to complete a digital condition report prior to releasing your vehicles to the transporter.
Stay on top of violations.
Learn how Merchants Fleet can help you streamline violations processing and avoid expensive penalties. Click below or call 866.653.2737