FleetAssist is the premier fleet account management solution from Merchants Fleet. Expert consultants work as an extension of your team to fully manage your fleet and proactively drive efficiency, safety, compliance, and value.
An Extension of Your Team
FleetAssist works like an active member of your team to ensure your fleet is professionally and expertly managed.
Application of Vehicle and Fleet Management Best Practices
Facilitating and Leading Ad Hoc System Trainings for Drivers and Division Managers.
Consulting experts, fleet analytics, and big data all come together to provide tailored solutions to optimize your fleet across its entire lifecycle.
Total Fleet Cost Analysis
Vehicle Cycling & Replacement Analysis
Fleet Planning Recommendations
Telematics Driver Behavior Review, Analysis, and Recommendations
Support Service Recommendations and Enrollment
Fleet Data Management & Analytics
Easily manage scheduled exception reports and alerts.
Personal Use Reporting
Non-Sequential Odometer Entry
Maintenance Vendor Utilization
Missing or Expired Plates
Inventory and Order Management
Keep your vehicle inventory up-to-date and streamline the vehicle order process.
Create and Maintain Vehicle Selector Creation Through New Model Years or Ad-Hoc Requests
Vehicle Order Submissions
Vehicle Delivery Status Reporting
Driver Order Management
Maintain Inventory Data Integrity
Facilitate Vehicle Address Changes, Driver Assignments, and Vehicle Transportation
Driver Support Center
Provides your drivers the support they need to keep your fleet moving safely.
Fuel Card Inquires/Troubleshooting
Personal Use Mileage Reporting
TotalView Login Issues
Maintenance Vendor Locate
Glass Repair Scheduling
Rental Vehicle Coordination
“Since partnering with Merchants Fleet last year, their professional team members have provided excellent service and offered innovative solutions to address our unique needs. Merchants has proven to be a top-tier fleet management company, exceeding our expectations on all levels.”
“My experience has been one of overwhelming delight. Merchants facilitates the expansion of Novus Ag business possibilities with their experienced professional staff by engaging in supporting activities. Allowing Novus Ag to lease short term vehicles while factory ordering enables us to save tens of thousands while immediately placing the employee in a high-quality truck. From permitting Novus to lease agricultural, material handling assets, to fuel and maintenance programs, we consider them a valuable partner.”
Corporate Services - Fleet, Novus Ag, LLC
“Floor Coverings International is proud to partner with Merchants Fleet. Their responsiveness and consultative approach has been beneficial to us and our franchise partners.”
Director of Merchandising, Floor Coverings International
Frequently Asked Questions
What are the benefits of a fleet management solution?
A fleet management solution will help keep you and your residential care community running safely and efficiently. Benefits include: reducing operational costs, reducing administrative burden, lowering fleet repair costs, and ensuring the highest level of safety for you, your employees, and your residents. Plus, even if you own your own vehicles, we can help! Merchant Fleet can add fleet management services to help with administration time and manage operational costs. With FleetAssist and our administered maintenance program, our experts take on the day-to-day administration of your fleet, which frees up more of your time.
What are the benefits of an outsourced fleet management company?
A fleet management solution will help keep you and your company running safely and efficiently. Benefits include reducing operational costs, reducing administrative burden, lowering fleet repair costs, and ensuring the highest level of safety for you and your employees. Even if you own your own vehicles, we can help. We can add fleet management services to help with administration time and manage operational costs.
What do you offer for maintenance alerts and reporting?
With TotalView, our fleet management software, you can access purchase order data and key reports. We can also set you up to receive email or text-based preventative maintenance alerts to help ensure your vehicles stay on the right track.
What happens at the end of my lease?
Merchants Fleet offers two different remarketing options: GuaranteeTRAC®, which gives you a guaranteed price up front, or OpenTRAC®, where Merchants Fleet remarkets your vehicles on your behalf. Depending on your lease, you may also be able to use our fleet buyback program or extend your terms.
What is the function of fleet accident management?
Fleet accident management services includes seamless claims processing, repair and subrogation recovery, and coordinating loaners vehicles. Plus, no matter when accidents happen, your drivers will have 24/7 support.
Contact the experts in day-to-day fleet management.
Merchants Fleet can handle the day-to-day details of your fleet so you can get back to business. Call 866.653.2737 or click below to get started.