Easy, Streamlined Fleet Management Services

Full Service

FleetAssist: Leave everything to the experts

Let our fleet management experts take on the day-to-day administration of your fleet so you can focus on your core business. Our FleetAssist program is tailored to meet the needs of your organization and offers both you and your drivers complete, responsive support. Your experienced account team will work to ensure your fleet is operating efficiently, your drivers are on the road, and your operations are moving forward. With the FleetAssist program, Merchants Fleet becomes an extension of your fleet management team.

Day-to-Day Administration

Administering a fleet can become more than a full-time job. Let Merchants Fleet handle the details to reduce your administrative burden, streamline processes, and even reduce costs by ensuring you keep on top of tolls, violations, and more. Our driver call-center support for elected services includes:

  • Exception and Alerts Management
  • Fuel Management
  • Fleet Maintenance
  • Personal Use Reporting
  • Roadside Assistance
  • Telematics
  • Accident Management
  • Toll Management
  • Violations Management

Lifecycle Management

Fleet managers are often tasked with finding ways to lower total cost of ownership and increase fleet efficiencies. FleetAssist offers the real-time data and benchmarking opportunities needed to fully understand your fleet’s lifecycle, so we can facilitate meaningful changes that lead to significant cost savings.

  • Vehicle Selector Optimization
  • Vehicle Ordering
  • Replacement Policy Review
  • Factory Status Reports

Performance Management

Maintenance, fuel usage, and driver behavior are all factors that affect your fleet’s bottom line. FleetAssist can track key data so you can get the best performance possible out of your fleet.

  • Driver Behavior Monitoring
  • Data Management Through TotalView
  • Fuel Usage Analysis
  • Cost per Mile (CPM) Reporting
  • Maintenance Cost by Category Review
  • Repair Expense Review
  • Past Mileage Analysis for Preventative Maintenance
  • Performance Monitoring, Advisory, and Strategy Execution

“Since partnering with Merchants Fleet last year, their professional team members have provided excellent service and offered innovative solutions to address our unique needs.  Merchants has proven to be a top-tier fleet management company, exceeding our expectations on all levels.”

Jim Collins
Support Services Manager, Royal Cup Coffee

“My experience has been one of overwhelming delight. Merchants facilitates the expansion of Novus Ag business possibilities with their experienced professional staff by engaging in supporting activities. Allowing Novus Ag to lease short term vehicles while factory ordering enables us to save tens of thousands while immediately placing the employee in a high-quality truck. From permitting Novus to lease agricultural, material handling assets, to fuel and maintenance programs, we consider them a valuable partner.”

Michael Gates
Corporate Services - Fleet, Novus Ag, LLC

“Floor Coverings International is proud to partner with Merchants Fleet.  Their responsiveness and consultative approach has been beneficial to us and our franchise partners.”

Neil Daley
Director of Merchandising, Floor Coverings International

Frequently Asked Questions

What are the benefits of a fleet management solution?

There are many benefits, including the ability to lower costs, improve fleet safety, and track fuel spending. You will also have full visibility into vehicle lifecycle costs, and our customized short- and long-term leases make it easy to find exactly what you need to fit your business goals and budget.

What are the best vehicles for engineering?

Our most popular vehicles for engineering include a range of sedans, light duty pickups and SUVs. The Ford F-150, Honda CR-V, Nissan Pathfinder, and Chrysler Voyager are all popular options.

What upfits do you offer?

We offer a lot of upfit options, including logos, branding, decals, truck boxes, safety lights, lift gates, cranes, shelving modules, drawer units — and much more. Check out our page on vehicle upfitting and branding for more information. If you aren’t sure exactly which type of upfits you need, we can help with that, too.

How long does the upfitting process take?

It depends on the number of vehicles and which types of upfits you’ve chosen. Contact Merchants to discuss your upfit needs, and our team can provide more detailed information about potential costs and timeframe.

What upfits do you offer?

Upfits will depend on your specific needs. Some of the more popular upfits for construction vehicles include logos and branding, trailer and hitch options, shelving and drawers, roof racks, ladder racks, and power locks.

What are the best vehicles for construction?

Some of our most popular vehicles for the construction industry include Ford F-250, RAM 2500, Nissan Titan XD, Chevy Silverado 2500 HD, GMC Sierra 2500 HD, and ½ ton pickups from Ford/Chevy/Ram. We also offer flatbeds and service bodies from Ford, Chevy, and RAM.

Contact the experts in day-to-day fleet management.

Merchants Fleet can handle the day-to-day details of your fleet so you can get back to business. Call 866.653.2737 or click below to get started.

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