Easy, Streamlined Fleet Management Services

Full Service

FleetAssist: Leave everything to the experts

Let our fleet management experts take on the day-to-day administration of your fleet so you can focus on your core business. Our FleetAssist program is tailored to meet the needs of your organization and offers both you and your drivers complete, responsive support. Your experienced account team will work to ensure your fleet is operating efficiently, your drivers are on the road, and your operations are moving forward. With the FleetAssist program, Merchants Fleet becomes an extension of your fleet management team.

Day-to-Day Administration

Administering a fleet can become more than a full-time job. Let Merchants Fleet handle the details to reduce your administrative burden, streamline processes, and even reduce costs by ensuring you keep on top of tolls, violations, and more. Our driver call-center support for elected services includes:

  • Exception and Alerts Management
  • Fuel Management
  • Fleet Maintenance
  • Personal Use Reporting
  • Roadside Assistance
  • Telematics
  • Accident Management
  • Toll Management
  • Violations Management

Lifecycle Management

Fleet managers are often tasked with finding ways to lower total cost of ownership and increase fleet efficiencies. FleetAssist offers the real-time data and benchmarking opportunities needed to fully understand your fleet’s lifecycle, so we can facilitate meaningful changes that lead to significant cost savings.

  • Vehicle Selector Optimization
  • Vehicle Ordering
  • Replacement Policy Review
  • Factory Status Reports

Performance Management

Maintenance, fuel usage, and driver behavior are all factors that affect your fleet’s bottom line. FleetAssist can track key data so you can get the best performance possible out of your fleet.

  • Driver Behavior Monitoring
  • Data Management Through TotalView
  • Fuel Usage Analysis
  • Cost per Mile (CPM) Reporting
  • Maintenance Cost by Category Review
  • Repair Expense Review
  • Past Mileage Analysis for Preventative Maintenance
  • Performance Monitoring, Advisory, and Strategy Execution

“Since partnering with Merchants Fleet last year, their professional team members have provided excellent service and offered innovative solutions to address our unique needs.  Merchants has proven to be a top-tier fleet management company, exceeding our expectations on all levels.”

Jim Collins
Support Services Manager, Royal Cup Coffee

“My experience has been one of overwhelming delight. Merchants facilitates the expansion of Novus Ag business possibilities with their experienced professional staff by engaging in supporting activities. Allowing Novus Ag to lease short term vehicles while factory ordering enables us to save tens of thousands while immediately placing the employee in a high-quality truck. From permitting Novus to lease agricultural, material handling assets, to fuel and maintenance programs, we consider them a valuable partner.”

Michael Gates
Corporate Services - Fleet, Novus Ag, LLC

“Floor Coverings International is proud to partner with Merchants Fleet.  Their responsiveness and consultative approach has been beneficial to us and our franchise partners.”

Neil Daley
Director of Merchandising, Floor Coverings International

Frequently Asked Questions

How can Merchants Fleet help my transition to EVs?

From simple to complex, Merchants has the experience, skills, tools and expertise to enable your transition to EV. It’s no secret that the EV movement is happening, and we’ll be your trusted partner who can help you stay ahead of the curve and achieve both your fleet and sustainability goals. A fleet can make a large impact on sustainability and vehicle operations and working with a fleet management company is a low-risk way to do that. They are a viable option for your business and total cost of ownership.

What does “mobility” mean in terms of fleet management?

The term “mobility” has long been an integral part of fleet management, but in today’s ever-changing world, it has evolved into something far more extensive. Mobility now stands as a new way of thinking; a transformative, on-demand philosophy that can unlock new opportunities in delivering the most efficient transportation that is needed, when it is needed, and for exactly how long it is needed. We invite you to explore our Mobility Calculator, which is designed to model out a scenario in which a mix of mobility and long-term leasing solutions can potentially save money while increasing flexibility within your fleet.

How much could I save if I improved my MPG?

Fuel is the second largest expense for fleets after depreciation. Since you can’t control prices at the pump, examining your fleet’s MPG is one way to manage your fuel spend. Use our Fuel Savings Calculator to see how much you’re spending today, and how much you can potentially save by focusing on your MPG.

How can EVs reduce Total Cost of Ownership?

Electric vehicles can lower maintenance costs, lower fuel costs, and reduce downtime, all of which contributes to a reduced Total Cost of Ownership.

What is your AdoptEV service?

Our EV experts and fleet team will create a custom EV adoption plan best suited to meet your organizational goals and needs. You will also receive a tailored strategy to execute your adoption, including vehicle reservations, best locations for EV conversion, ordering and leasing, EVSE charging and funding options, and more.

What utility upfits do you offer?

We provide vehicle upfitting services for any type of vehicle — Class 1 to Class 8 trucks; light, medium, and heavy duty vehicles; commercial buses, vans, and shuttles; and passenger vehicles. No matter your industry, our truck and van upfitting services will be tailored to your business, fleet size, and goals.

Contact the experts in day-to-day fleet management.

Merchants Fleet can handle the day-to-day details of your fleet so you can get back to business. Call 866.653.2737 or click below to get started.

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