Easy, Streamlined Fleet Management Services

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FleetAssist: Leave everything to the experts

Let our fleet management experts take on the day-to-day administration of your fleet so you can focus on your core business. Our FleetAssist program is tailored to meet the needs of your organization and offers both you and your drivers complete, responsive support. Your experienced account team will work to ensure your fleet is operating efficiently, your drivers are on the road, and your operations are moving forward. With the FleetAssist program, Merchants Fleet becomes an extension of your fleet management team.

Day-to-Day Administration

Administering a fleet can become more than a full-time job. Let Merchants Fleet handle the details to reduce your administrative burden, streamline processes, and even reduce costs by ensuring you keep on top of tolls, violations, and more. Our driver call-center support for elected services includes:

  • Exception and Alerts Management
  • Fuel Management
  • Fleet Maintenance
  • Personal Use Reporting
  • Roadside Assistance
  • Telematics
  • Accident Management
  • Toll Management
  • Violations Management

Lifecycle Management

Fleet managers are often tasked with finding ways to lower total cost of ownership and increase fleet efficiencies. FleetAssist offers the real-time data and benchmarking opportunities needed to fully understand your fleet’s lifecycle, so we can facilitate meaningful changes that lead to significant cost savings.

  • Vehicle Selector Optimization
  • Vehicle Ordering
  • Replacement Policy Review
  • Factory Status Reports

Performance Management

Maintenance, fuel usage, and driver behavior are all factors that affect your fleet’s bottom line. FleetAssist can track key data so you can get the best performance possible out of your fleet.

  • Driver Behavior Monitoring
  • Data Management Through TotalView
  • Fuel Usage Analysis
  • Cost per Mile (CPM) Reporting
  • Maintenance Cost by Category Review
  • Repair Expense Review
  • Past Mileage Analysis for Preventative Maintenance
  • Performance Monitoring, Advisory, and Strategy Execution

Frequently Asked Questions

What types of leases do you offer?

Merchants Fleet believes in a tailored approach and understands leases are not a one-size-fits-all product. We will work with you to determine exactly what you need for lease funding. Some of our options include open-end, close-end, short-term leasing, re-leasing, and value leasing. We also offer fleet buyback and vehicle acquisition programs. Learn more here.

How long are your leases?

Merchants Fleet offers leases as short as a few months, up to traditional leases. Our team can help you determine what the optimal lease length is for your situation.

How quickly can I get my fleet vehicles?

Merchants Fleet works with manufacturers and dealers nationwide. Your sales executive will work with you to determine your needs and get your vehicles as soon as possible. However, timeframes may vary according to the type of vehicle you need, your specifications, and manufacturer timelines.

What is telematics?

Telematics uses GPS and integrated telecommunications to give you real-time snapshots of your fleet operations. The system sends, receives and stores information about each vehicle so you can get detailed information about speed, idle times, overall vehicle health, and driver behavior. Learn more about how telematics works and how it provides insights into your fleet.

How can I reduce my cost of ownership?

There are many ways to reduce your total cost of ownership. Examining fuel costs, idling, driver behavior, maintenance patterns, and vehicle lifecycle can all lead to opportunities for improvements. Merchants Fleet strategic consulting has a team of analytics-minded experts who can examine your fleet data to identify ways to make meaningful changes to your fleet operations. Learn more about fleet consulting.

Contact the experts in day-to-day fleet management.

Merchants Fleet can handle the day-to-day details of your fleet so you can get back to business. Call 866.653.2737 or click below to get started.
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