Buick and Lexus ranked highest in overall vehicle dependability, which improved 9% overall in the past year, according to J.D. Power’s annual Vehicle Dependability Study. The study measures the number of problems per 100 vehicles (PP100) experienced during the past 12 months by original owners of 2015 model year vehicles. The overall industry average improved to 142 PP100. The improvement is the first since the 2013 study, which is now in its 29th year.
“With observed vehicle dependability rising to the highest levels in the last five years, some fleet managers may be more inclined to extend vehicle replacement cycles, while others may take advantage of anticipated sales increases in the used vehicle market,” said George Albright, assistant director of fleet maintenance for Merchants Fleet.