PM Compliance Disrupted by Pandemic-Induced Shutdown
“Without question, the most significant impact affecting PM costs was the widespread reduction of vehicle utilization resulting from COVID. With employees in countless industries shifting from a commuting workforce to a remote workforce, overall repair costs dropped for a multitude of fleets across most sectors,” said George Albright, director, fleet maintenance for Merchants Fleet. “However, average per repair costs increased, which can be attributed to several factors, including labor rate increases, increased utilization of mobile repair services, and COVID-related cleaning.”