Merchants Fleet Hires AI Expert Suzannah Hicks

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Written By: Merchants Fleet

Raises the bar for fleet innovation with AI Strategy 

Hooksett, N.H. March 7, 2024: Merchants Fleet, the nation’s leader in innovative fleet solutions, is proud to announce the addition of Suzannah Hicks, a distinguished artificial intelligence (AI) strategist who will lead the Merchants’ first company-wide AI strategy. With this strategic move, Merchants is raising the bar in fleet innovation and solidifying the company’s commitment to revolutionizing the way businesses manage their fleets.

“As the fleet management landscape continues to evolve, it’s imperative that we stay ahead of the curve and leverage the latest technologies to drive value for our clients,” said Ben McIntyre, Vice President of Enterprise Solutions & Architecture at Merchants. “Adding an AI expert of Suzannah’s caliber reflects our dedication to innovation and underscores our commitment to delivering unparalleled fleet solutions.”

In her new role, Hicks will work closely with cross-functional teams to develop and implement AI-driven solutions that optimize operations, enhance efficiency, and drive cost savings for the company and its clients throughout North America.

“I am thrilled to join the Merchants Fleet team, a company that is renowned for its commitment to innovation,” said Hicks. “This is an exciting opportunity to leverage the transformative potential of AI to push the boundaries of fleet management and redefine industry standards.”

Prior to Merchants, Hicks served in roles including data strategist and scientist at the International Association of Privacy Professionals, data scientist consultant at Martin’s Point Health Care, and lead data scientist consultant at the University of New Hampshire Institute on Disability. She is a frequent speaker on the big data conference circuit and serves as an Ambassador with the Enterprise Big Data Framework Alliance. Hicks also authors the “Data is Everything and Everything is Data” blog which focuses on data and AI topics including the benefits and challenges of adopting an organizational data culture, AI strategy, and compliance.

A graduate of Berea College in Berea, KY, Hicks also holds a Master of Science in Analytics & Data Science from the University of New Hampshire and is currently pursuing a doctorate in Business Administration from Johnson & Wales University.

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