Technology
TotalConnect
Drive business value through seamlessly integrated data.

How TotalConnect Works
TotalConnect makes fleet management effortless with a simple “enter VIN, get data” approach.
Your vehicles are either factory-connected or equipped with an aftermarket device to collect and transmit data. This means you get real-time visibility from the moment they leave the factory — no extra hardware required. With universal connectivity, you gain deeper insights into your fleet, all delivered seamlessly through the vehicle itself.
Say goodbye to the hassle and cost of device installation and administration, and hello to a single platform for all your connected vehicle data.
Because every company is different, you can customize TotalConnect to fit your needs. Many businesses use features like vehicle location tracking, maintenance history, fuel consumption (if enrolled), custom data reporting, and violation tracking.
TotalConnect makes it easy to identify fleet optimization opportunities, providing data you can manage independently. Reliable charts and graphs bring your data to life, making informed decisions easier than ever. When it comes to access, fleet managers simply provide a list of users, and we handle the rest.
Looking for Expert Guidance & Tailored Solutions?
Whether you want to cut costs, boost efficiency, strengthen sustainability, refine fleet policies, or improve driver behavior — we can help.
Frequently Asked Questions
What are the differences between TotalConnect and fleet telematics?
Both are innovative technology solutions that can help streamline operations and reduce costs. TotalConnect is a software platform that’s installed in the factory — no aftermarket device required — delivering cutting-edge vehicle visibility that starts as soon as the vehicle leaves the factory. Fleet telematics, on the other hand, is an aftermarket GPS-tracking device that’s installed in a vehicle.
What are the benefits of TotalConnect?
By monitoring trip data, vehicle systems information, and driver behavior, you identify key areas of improvement to drive cost savings and improve safety. Optimize routes to increase productivity and minimize downtime with proactive maintenance alerts. Highlight key performance indicators (KPIs) by analyzing vehicle usage, reduce the total cost of ownership, and eliminate the risk of device tampering. Some companies have even reported reduced insurance premiums as a result.
How can TotalConnect help with electric vehicles?
TotalConnect provides the critical data you need to make smarter business decisions, including insights tailored to electric vehicles (EVs). With comprehensive vehicle data and analytics, TotalConnect helps you identify the best pathways to incorporate EVs into your fleet, optimize their performance, and maximize their value. From monitoring battery health to planning efficient charging schedules, TotalConnect ensures your transition to EVs is seamless and strategic.
Smart People. Smart Data. Fleet Management Success.
Our fleet consultants have it all — the experience, the skills, and the industry know-how. Add in the data and technology at our fingertips, and you’ve got a team that’s ready and eager to work with clients like you.
Experience what expert knowledge can do for
your fleet.
Speak with a Merchants Fleet expert about our total fleet solutions for your organization or industry.