Merchants Auto Job Board

Department Location

[{"id":4915686003,"title":"Associate, Sales","location":"Hooksett, NH","department":"Finance (Auto)","class":"jobs-collection-item","date_posted":"2022-01-20","date_valid":"2022-01-22","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"

As a member of the Auto Finance Operations team, you will be working in a collaborative and dynamic environment at Merchants. You will have the opportunity to provide operations management to the dealership team and serve as a liaison between the Accounting Manager and Sales department. <\/p>\n

<\/p>\n

Location<\/em><\/strong>:<\/em><\/strong> <\/em><\/strong>Merchants Auto in Hooksett, NH <\/p>\n

<\/p>\n

What Your Day Will Look Like:<\/em><\/strong> <\/p>\n

\n
Monitor sales documentation to ensure the quality of closed sales <\/li>\n
Manage dealership accounts receivable, including reconciliation and collections  <\/li>\n
Organize and breakdown all customer paperwork; check for accuracy and completeness prior to sending to funding institutions <\/li>\n
Assist in various company audits  <\/li>\n
Process ASR\u2019s and inventory management <\/li>\n
Create daily dealership inventory lists <\/li>\n
Assist with monthly KPI\u2019s\/reporting  <\/li>\n
Assist in billing out commercial deals <\/li>\n
Process overnights to customers and check in returned paperwork <\/li>\n
Provide assistance as needed to research and resolve vehicle title issues <\/li>\n
Interact with vendors, customers, and internal departments providing superior customer service <\/li>\n
Review and develop internal processes to improve the efficiency of general business within the commercial division and accounting operations <\/li>\n<\/ul>\n
The Skills and Experience You Bring:<\/em><\/strong> <\/p>\n
\n
Dealership accounting experience a plus, including Reynolds & Reynolds dealer management system experience <\/li>\n
Associates Degree in Accounting\/Business preferred <\/li>\n
Fast learner of new technology and systems <\/li>\n
Comfortable multitasking and working independently with flexibility\/adaptability <\/li>\n
Strong communication and interpersonal skills <\/li>\n
Strong organizational and time management skills <\/li>\n
Proficient in Microsoft Excel and Word <\/li>\n
Basic Accounting knowledge preferred <\/li>\n<\/ul>\n
<\/p>\n
Join one of\u202fNew Hampshire's\u202fBEST Companies to Work For winner 2015 \u2013 2021 as well as\u202fBEST Automotive Dealership voted 21 years in a row by GKM National. <\/p>"},{"id":4561276003,"title":"Automotive Tech Apprentice ","location":"Hooksett, NH","department":"Service","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-22","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Do you love cars, like fixing things, have a mechanical aptitude, an interest in learning, and a valid driver\u2019s license? If so, we would like to hear from you!  <\/p>\n
Merchant\u2019s Auto is seeking applicants for our new Automotive Technician Apprentice Program. This is an entry-level position ideal for those with a passion for cars looking to gain automotive experience while getting a no-cost education. Duties include maintaining shop appearance, express maintenance services such as oil change, tire rotation, fluid exchanges, and assisting mechanics. <\/p>\n
This apprenticeship program combines practical on-the-job training and classroom learning, allowing students to learn the necessary skills for an entry-level technician position from highly skilled tradespeople. The apprenticeship provides a practical pathway to an in-demand career, providing wage increases as you meet milestones along the way. <\/p>\n
Upon successful completion of the apprenticeship program, you will be issued a portable skills credential (Certificate of Completion of Apprenticeship). This Apprenticeship is certified by the US Department of Labor and contains a combination of classes with the NH Community College System and on-the-job training. <\/p>\n
<\/p>\n
What Your Day Will Look Like:<\/strong><\/p>\n
On-the-job Training:<\/strong><\/p>\n
Phase 1 <\/strong><\/p>\n
\n
Change engine oil and filter, perform visual inspection of all undercar and under hood components, inspect tires, steering, suspension, brakes, and lights.<\/li>\n<\/ul>\n
Phase 2 <\/strong><\/p>\n
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To oversee and perform basic mechanical services related to changing engine oil and filter on vehicles (building upon responsibilities outlined above)<\/li>\n<\/ul>\n
Phase 3 <\/strong> <\/p>\n
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Inspect Vehicle Tires:<\/li>\n
Perform Tire Repairs:<\/li>\n<\/ul>\n
The Skills You Bring<\/strong>:<\/p>\n
\n
Mechanical aptitude<\/li>\n
Excellent communication skills both verbally and in written format<\/li>\n
Strong Customer Service skills<\/li>\n
Attention to detail and the ability to \u201cthink on your feet\u201d<\/li>\n
Ability to work with basic automotive hand tools including air tools <\/li>\n
Knowledge of MS Office Products (Excel, Word, Outlook)<\/li>\n
Physically able to get into and out of vehicles<\/li>\n
Working with hands overhead for several minutes at a time \u2013 frequently<\/li>\n<\/ul>\n
The Expertise You Have<\/strong>:<\/p>\n
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Interest in or exposure to the field of basic automotive maintenance highly desired<\/li>\n<\/ul>\n
Physical Requirements<\/strong>:<\/p>\n
\n
Frequent standing, bending<\/li>\n
Minimal lifting, up to 70 lbs.<\/li>\n
Physically able to get into and out of vehicles<\/li>\n
Frequent use of hands, often overhead for several minutes at a time<\/li>\n<\/ul>\n
Requirements:<\/strong> <\/p>\n
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A valid driver\u2019s license, must be able to pass a motor vehicle check<\/li>\n<\/ul>\n
<\/p>\n
Join one of New Hampshire's BEST Companies to Work For winner in 2015, 2016, 2017, 2018, 2019, and 2020 as well as BEST Automotive Dealership voted 21 years in a row by GKM National. Merchants Fleet & Merchants Auto join forces to become the nation's #1 source for Commercial Vehicles.<\/p>"},{"id":4795471003,"title":"Commercial Sales Representative","location":"Hooksett, NH","department":"Commercial Sales","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-22","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Join one of New Hampshire's BEST Companies to Work For winner in 2015, 2016, 2017, 2018, 2019, and 2020 as well as BEST Automotive Dealership voted 21 years in a row by GKM National. Merchants Fleet & Merchants Auto join forces to become the nation's #1 source for Commercial Vehicles. <\/p>\n
Be a part of Merchants Automotive Group's newest division focusing on National Commercial Vehicles!<\/p>\n
If you\u2019re one of the best and want to have unlimited income potential this is the place for you. We are looking for experienced talent that want a great work atmosphere, unlimited income potential and all the benefits of working for a premier corporation. Once you work here you will never want to leave.<\/p>\n
<\/p>\n
What does the future hold?<\/em><\/strong><\/p>\n
\n
8,000 Commercial Vehicles to Sell in 2021 & Over 10,000 in 2022<\/li>\n
Ground level opportunity for the right candidate to impact a business from day one<\/li>\n
Incredible growth potential for program and Commercial team members<\/li>\n
Growth opportunities into Fleet Sales & other Merchants companies for top performers<\/li>\n
Become an industry leader in Commercial Vehicle Sales<\/li>\n
Play a key role in \u201cwriting\u201d a success manual for Commercial Vehicle Sales<\/li>\n<\/ul>\n
Description: <\/em><\/strong>To field and qualify inbound opportunities through various lead development efforts, engage and execute sales process, nurture and penetrate commercial based associations networks or sponsorships and other lead lists through telemarketing efforts, and contribute to top-line growth. <\/p>\n
Your Key Responsibilities: <\/em><\/strong><\/p>\n
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Manage inbound leads generated by web and various marketing sources; answer questions, negotiate terms and conduct follow-up activities to close sales<\/li>\n
Deliver a first-class customer experience through effective needs analysis, concierge appointment or delivery service and ensuring thorough customer service follow-up<\/li>\n
Self-generate and develop prospect local\/national prospect list<\/li>\n
Conduct cold calls to establish relationships and interest<\/li>\n
Develop sales techniques to convert opportunities<\/li>\n
Manage Customer Retention through CRM with nurture email campaigns that enable constant communication of program availability and pricing<\/li>\n
Manage pipeline of existing prospects and clients<\/li>\n
Represent Merchants at Association events, Client Events and\/or Trade Shows<\/li>\n
Assist the department in building and developing our online reputation by seeking reviews from all clients<\/li>\n
Demonstrate vehicles by explaining characteristics, capabilities, features and understanding what upfit requirements may be needed<\/li>\n
Become an expert in product knowledge of commercial vehicles<\/li>\n<\/ul>\n
The Skills & Experience You Bring<\/em><\/strong>: <\/p>\n
\n
Positive attitude with passion for selling<\/li>\n
Prior Automotive Sales experience<\/li>\n
Excellent verbal and written communication skills across all levels and departments<\/li>\n
General knowledge\/use of a PC and CRM systems<\/li>\n
Knowledge of Microsoft office programs<\/li>\n
Ability to follow Merchants sales process<\/li>\n
Ability to multi-task with solid organizational and time management skills<\/li>\n
Passion for achieving great results and always seeking improvement <\/li>\n<\/ul>\n
Physical Requirements<\/em><\/strong>: <\/p>\n
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Frequent walking & sitting<\/li>\n
Occasional bending, stooping<\/li>\n
Snow removal<\/li>\n
Infrequent lifting (maximum 50 lbs)<\/li>\n<\/ul>"},{"id":4893254003,"title":"Facilities Maintenance Assistant","location":"Hooksett, NH","department":"Service","class":"jobs-collection-item","date_posted":"2022-01-19","date_valid":"2022-01-22","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
As the Facilities Maintenance Assistant\/Porter you will assist the Parts and Service departments with various day to day tasks, ensuring our facilities and vehicles are customer ready. We encourage anyone who enjoys independent work and has a self-starter attitude to apply. <\/p>\n
Location:<\/em><\/strong> Merchants Auto Dealership in Hooksett, NH <\/p>\n
<\/p>\n
What Your Day Will Look Like:<\/em><\/strong> <\/p>\n
\n
Snow removal \u2013 snow blowing and dispense ice melt\u202f <\/li>\n
Minor building maintenance (changing light bulbs, towel, and soap dispenser refills) <\/li>\n
Cleaning Service reception and drive-through areas, general housekeeping duties\u202f <\/li>\n
Operate street sweeper\/floor cleaner regularly\u202f <\/li>\n
Pick up and deliver vehicles and\/or customers \u2013 driving vehicles\u202f <\/li>\n
Parts lookup and assisting with billing as needed <\/li>\n<\/ul>\n
The Working Conditions and Physical Requirements:<\/em><\/strong> <\/p>\n
\n
Work will be performed primarily outdoors, this will include all 4-seasons in NH and can include working with car fumes, odors, dust, etc. <\/li>\n
Must pass Motor Vehicle Record check and hold a valid driver\u2019s license <\/li>\n
Must be able to lift up to 50 lbs.\u202f <\/li>\n
Squatting, bending, kneeling as required\u202f <\/li>\n
Moving in\/out of vehicles frequently (for driving purposes) <\/li>\n<\/ul>\n
The Experience You Bring:<\/em><\/strong> <\/p>\n
\n
Basic maintenance skills preferred <\/li>\n
High School diploma <\/li>\n
Valid Driver\u2019s License <\/li>\n<\/ul>\n
Join one of\u202fNew Hampshire's\u202fBEST Companies to Work For winner 2015 \u2013 2021 as well as\u202fBEST Automotive Dealership voted 21 years in a row by GKM National. Merchants Fleet & Merchants Auto join forces to become the nation's #1 source for Commercial Vehicles. <\/p>"},{"id":4884737003,"title":"Finance Manager","location":"Hooksett, NH","department":"Finance (Auto)","class":"jobs-collection-item","date_posted":"2022-01-20","date_valid":"2022-01-22","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
As a Finance Manager you will handle both retail and commercial clients, creating a best-in-class finance experience for every client, whether in-store and virtually. You will secure financing and present options with various coverages like extended service plans, GAP insurance, tire and wheel, commercial upfit options, and any other after-sell products that Merchants has to offer.    <\/p>\n
What Your Day Will Look Like:<\/em><\/strong><\/p>\n
\n
Offer vehicle financing and insurance to clients and provide them with a thorough explanation of aftermarket products, extended warranties, and a complete explanation of dealership service procedures and policies<\/li>\n
Maintain good working relationships will all lenders to secure competitive interest rates and financing options for clients<\/li>\n
Assist with deal submission for leads or prospects that are not in-store<\/li>\n
Train and provide the sales team with information on finance and extended service programs<\/li>\n
Menu selling presentations<\/li>\n
Facilitate out of market (virtual) deliveries using best practice processing and ensure deals are monitored for timely return<\/li>\n
Process deals accurately and secure approval through financial sources<\/li>\n
Close and finalize deals accurately in DMS<\/li>\n
Understand and comply with federal, state, and local regulations that affect used vehicles<\/li>\n<\/ul>\n
The Skills and Experience You Bring:<\/em><\/strong><\/p>\n
\n
Minimum of two years of automotive sales experience and one year in a dealership management position<\/li>\n
Strong communication skills with the ability to communicate ideas and information clearly and succinctly<\/li>\n
Ability to prioritize work and multitask to succeed in a fast-paced environment<\/li>\n
Bachelor\u2019s degree or equivalent work experience<\/li>\n<\/ul>\n
<\/p>\n
Why Merchants?<\/em><\/strong><\/p>\n
Join one of New Hampshire's BEST Companies to Work for and one of the most unique Automotive Dealers in the Country. Merchants Fleet & Merchants Auto join forces to become the nation\u2019s #1 source for off-lease retail and commercial vehicles. Merchants Auto is the national remarketing engine that serves Merchants Fleet which in this market means we have inventory when others struggle to fill their lots. We have thousands of vehicles coming off lease that we need to find the next home for. <\/p>\n
#LI-CN1<\/p>"},{"id":4298308003,"title":"Maintenance Technician","location":"Hooksett, NH","department":"Service","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-22","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Interested in making the switch from retail? Wondering how to get into the automotive field? This position is for you! Our team of industry experts is here to help you advance your career. If you\u2019re willing to learn, we\u2019re ready to train you \u2013 we\u2019ll even help you obtain your State Inspection License!<\/p>\n
What Your Day Will Look Like:<\/em><\/strong><\/p>\n
\n
Perform basic maintenance, change engine oil and filter<\/li>\n
Perform visual inspection of all undercar and under hood components<\/li>\n
Convey information to the Service Adviser and provide an overview of needs<\/li>\n
Become an expert in our products and services<\/li>\n
Additional responsibilities and training opportunities as you progress include tires, steering, suspension, brakes, and lights<\/li>\n<\/ul>\n
The Value You Deliver:<\/em><\/strong><\/p>\n
No prior experience or formal training? That\u2019s okay! <\/em><\/p>\n
\n
Must hold a valid driver\u2019s license<\/li>\n
No automotive knowledge needed, just a passion for cars<\/li>\n
Eager to learn with strong communication skills<\/li>\n
Presently hold or willing to obtain a NH Inspection Certificate *we\u2019ll help you get your SIL*<\/li>\n
Have full mobility and the ability to work with your hands (lift up to 50 pounds, frequent standing and sitting)<\/li>\n<\/ul>\n
The Benefits of Working at Merchants:<\/em><\/strong><\/p>\n
As a Maintenance Technician at Merchants Auto you will receive an excellent corporate benefits package (includes: Medical, Dental, Paid Time Off, 401K with match and much more).<\/p>\n
Join one of New Hampshire's BEST Companies to Work For winner in 2015, 2016, 2017, 2018, 2019, and 2020 as well as BEST Automotive Dealership voted 21 years in a row by GKM National. Merchants Fleet & Merchants Auto join forces to become the nation's #1 source for Commercial Vehicles.<\/p>\n
<\/p>"},{"id":4252669003,"title":"Maintenance Technician (All Levels)","location":"Hooksett, NH","department":"Service","class":"jobs-collection-item","date_posted":"2022-01-19","date_valid":"2022-01-22","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Whether you are wondering how to get into the automotive field or looking to advance your career, we have a position for you! Our team of industry experts is here to help you with anything from obtaining your State Inspection License to tool reimbursements for certified technicians!<\/p>\n
What Your Day Will Look Like:<\/em><\/strong><\/p>\n
\n
Perform basic maintenance, change engine oil and filter as needed<\/li>\n
Perform visual inspection of all undercar and under hood components<\/li>\n
Perform all under-carriage (steering, suspension, exhaust, tires, and brakes) without assistance or guidance<\/li>\n
Install various electronic accessories, such as GPS\/starter interrupt units and remote car starters<\/li>\n
Perform basic engine repairs to include replacement of tune up related parts, as well as belt and hose replacement<\/li>\n
Make repairs to interior and exterior components whether O.E. or aftermarket<\/li>\n
Convey information to the Service Adviser and provide an overview of needs<\/li>\n
Become an expert in our products, services<\/li>\n<\/ul>\n
The Value You Deliver:<\/em><\/strong><\/p>\n
\n
Must hold a valid driver\u2019s license<\/li>\n
No automotive knowledge needed for entry-level positions just a passion for cars<\/li>\n
Minimum of 2 years of experience as an Automotive Technician preferred<\/li>\n
Minimum of 1 current ASE Certifications (non-body repair) preferred<\/li>\n
Eager to learn with strong communication skills<\/li>\n
Presently hold or willing to obtain a NH Inspection Certificate *we\u2019ll help you get your SIL*<\/li>\n
Have full mobility and the ability to work with your hands (lift up to 50 pounds, frequent standing and sitting)<\/li>\n<\/ul>\n
<\/p>\n
The Benefits of Working at Merchants:<\/em><\/strong><\/p>\n
As a Maintenance Technician at Merchants Auto you will receive an excellent corporate benefits package (including Medical, Dental, Paid Time Off, 401K with match, and much more).<\/p>\n
Join one of\u202fNew Hampshire's\u202fBEST Companies to Work For winner 2015 \u2013 2021 as well as\u202fBEST Automotive Dealership voted 21 years in a row by GKM National. Merchants Fleet & Merchants Auto join forces to become the nation's #1 source for Commercial Vehicles. <\/p>"},{"id":4788118003,"title":"Vehicle Inventory Coordinator","location":"Hooksett, NH","department":"Service","class":"jobs-collection-item","date_posted":"2022-01-06","date_valid":"2022-01-22","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2021\/03\/Merchants_square.png","remote":false,"city":"Hooksett","state":"NH","description":"
Position is responsible for facilitating checking in and checking out of inventory, with the emphasis on reconditioning and coordinating mechanical maintenance through local service facilities. Keeping inventory organized is critical for optimum processing of our transit vans, passenger vehicles, pickup trucks, and more.<\/p>\n
Location:<\/em><\/strong> Merchants Auto Dealership - 1278 Hooksett Rd in Hooksett, NH<\/p>\n
<\/p>\n
What Your Day Will Look Like:<\/em><\/strong><\/p>\n
\n
Check-in new and pre-owned inventory<\/li>\n
Organize inventory on Merchants lot and offsite storage lots<\/li>\n
Coordinate reconditioning of vehicles returned<\/li>\n
Complete condition reports with 3rd party estimated values and provide to administrative team<\/li>\n
Delivery prep & light detail work on daily rental vehicles and outgoing leases<\/li>\n
Coordinate mechanical service on inventory<\/li>\n
Assist with claims processing and work with local body shops<\/li>\n
Assist with plating of inventory<\/li>\n
Assist with processing of any units located in our Hooksett pool inventory (on-site or locally stored inventory)<\/li>\n
Facilitate and\/or fix small repairs as needed such as swap knobs, lights, install hub caps, molding, etc.<\/li>\n
Work with sales, service, and vehicle processing team for lot space management (snow removal, cleaning, expected volume)<\/li>\n
Fill in for the Rental & Logistics Specialist<\/li>\n
Receive cross-training to learn and provide back up for additional roles among the team<\/li>\n<\/ul>\n
The Working Conditions and Physical Requirements:<\/em><\/strong><\/p>\n
\n
Work will be performed primarily outdoors with a limited amount of indoor work. This will include all 4-seasons in NH and can include working with car fumes, odors, dust, etc.<\/li>\n
Must pass Motor Vehicle Record check and hold a valid driver\u2019s license<\/li>\n
Must be able to lift 20 pounds<\/li>\n
Standing\/walking for short distances: 75% or entire work shift on hard surfaces<\/li>\n
Operate vehicles on company lots and public roads safely<\/li>\n<\/ul>\n
The Experience You Bring:<\/em><\/strong><\/p>\n
\n
Proven experience in managing deadlines and providing feedback to team on trends and customer challenges<\/li>\n
High School diploma<\/li>\n
Valid Driver\u2019s License<\/li>\n<\/ul>\n
Join one of New Hampshire's BEST Companies to Work For winner 2015 \u2013 2021 as well as BEST Automotive Dealership voted 21 years in a row by GKM National. Merchants Fleet & Merchants Auto join forces to become the nation's #1 source for Commercial Vehicles.<\/p>"}]

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