[{"id":5367229003,"title":"Assistant Automotive Service Director (Hooksett, NH)","location":"Hooksett, NH","department":"Service","class":"jobs-collection-item","date_posted":"2022-11-21","date_valid":"2022-11-29","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
Leaders at Merchants enjoy a great work atmosphere, competitive earning potential and opportunities to grow their career across different areas of our diverse and rapidly growing business. Merchants Auto has the largest pre-owned inventory in New England on our 26-acre lot. We recently expanded our offering to offer in-demand and hard to find Commercial vehicles and we even have an inventory of highly popular environmentally friendly electric vehicles! To learn more, apply today or stop by the dealership, we can\u2019t wait to meet you!<\/p>\n
Why Merchants Auto?<\/strong><\/p>\n\n- Up to 3 weeks paid time off in first year<\/strong><\/li>\n
- 401K and match program available day one<\/strong><\/li>\n
- Up to $20,000 company paid medical and dental premiums<\/strong><\/li>\n
- Check out the other benefits that Merchants has to offer here. <\/strong><\/li>\n<\/ul>\n
<\/p>\n
<\/p>\n
This represents an amazing opportunity to be a leader within the fastest growing Auto and Commercial retailer. You will partner with our Service Director & Service Team with key responsibilities including internal, external and sublet service processed while ensuring proper inventory flow through Vehicle Processing. <\/p>\n
What your day will look like immersed in our strong, GROWING culture:<\/strong><\/p>\n\n- Provide clear leadership in key areas of Service & Parts<\/li>\n
- Lead & Manage key areas including Vehicle Processing, National Service Process for Commercial Sales and Retail Service Process<\/li>\n
- Ensure optimum vehicle management and workflow with Vehicle Processing<\/li>\n
- Establish & Stabilize key processes with national sublet with key focus on inventory partnerships<\/li>\n
- Prospect new inventory partners and work with the VP & Service Director to ensure success around the service, parts and body work process<\/li>\n
- Have clear lines of communication with SLA\u2019s with internal customers including Auto, Fleet & Mobility<\/li>\n
- Have clear lines of communication with SLA\u2019s with external customers including local body shops, service partners and national inventory partners<\/li>\n
- Assist in managing facilities including the physical lot with snow removal execution<\/li>\n
- Streamline and assist with ensuring best practice photo management and merchandising<\/li>\n
- Assist with Internal & Parts management as needed<\/li>\n
- Oversee internal & external body shop quotes and repairs<\/li>\n
- Oversee Rapid Recon metrics and workflow<\/li>\n<\/ul>\n
The Skill set YOU bring to Merchants Auto:<\/strong><\/p>\n\n- Proven track record in developing relationships with a focus on driving workflow efficiencies<\/li>\n
- Proficient at understanding Service & Body Shop quotes, estimates and repairs<\/li>\n
- Uncommon ability to make good decisions characterized by rational judgment, common sense and acute intellect<\/li>\n
- Strong organizational skills focused on ensuring great communication with internal and external customers<\/li>\n
- Approachable and a positive attitude<\/li>\n
- Strong verbal, written and interpersonal communications skills<\/li>\n
- Excellent organizational skills, and strong attention to detail<\/li>\n
- Ability to accept and drive organizational change<\/li>\n
- Ability to nurture and work in a team environment as well as ability to work independently with self-motivation<\/li>\n
- Strong computer skills in CRM, Microsoft Windows, Excel, and Word. Needs to know how to do basic pivot tables and formulas like vLookup\u2019s.<\/li>\n
- High energy as well as a pleasant and professional demeanor<\/li>\n
- Ability to travel to client and prospect locations when necessary<\/li>\n<\/ul>\n
The Expertise you have:<\/strong><\/p>\n\n- 5+ years Service Team Management<\/li>\n
- 5+ years successful Service experience<\/li>\n<\/ul>\n
Education:<\/strong><\/p>\n\n- Bachelor\u2019s degree or equivalent work experience<\/li>\n<\/ul>\n
Location:<\/strong> Hooksett, NH<\/p>\n#LI-BK1<\/p>"},{"id":5390280003,"title":"Automotive Inventory Marketing Manager (Hooksett, NH)","location":"Hooksett, NH","department":"Sales","class":"jobs-collection-item","date_posted":"2022-11-21","date_valid":"2022-11-29","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
Merchants Retail and Commercial sector is rapidly growing. We are looking for the ideal candidate to ensure alignment & execution on pricing strategy and to drive best in class online Merchandising.<\/p>\n
<\/p>\n
Why Merchants Auto?<\/strong><\/p>\n\n- Up to 3 weeks paid time off in first year<\/strong><\/li>\n
- 401K and match program available day one<\/strong><\/li>\n
- Up to $20,000 company paid medical and dental premiums<\/strong><\/li>\n
- Check out the other benefits that Merchants has to offer here. <\/strong><\/li>\n<\/ul>\n
<\/p>\n
<\/p>\n
What your day will look like immersed in our culture:<\/strong><\/p>\n\n- Set original price for retail and commercial assets based on pricing strategy<\/li>\n
- Review and execute pricing adjustments on all inventory daily and weekly<\/li>\n
- Leverage pricing intelligence tools such as vAuto, Car Gurus & Autotrader to ensure pricing strategy and execution is aligned<\/li>\n
- Establish baseline wholesale pricing on all Fleet & Mobility assets once or twice per month<\/li>\n
- Review pipeline and ensure inventory flow of assets coming from Fleet and Mobility<\/li>\n
- Assist Sales teams with research on inventory availability as needed<\/li>\n
- Oversee and drive best in class online merchandising focusing on optimum photo quantity, quality and ensure vehicles are listed with the correct trim levels, options and general accuracy of listings<\/li>\n
- Review and audit third party websites for quality<\/li>\n
- Provide feedback, suggestions and solutions on pricing strategies and merchandising<\/li>\n
- Review third party placement on Autotrader, Car Gurus, Car.com and other partners<\/li>\n
- Work with national inventory partners as needed for availability and pricing<\/li>\n
- Ensure all inventory is properly booked out with the accurate descriptions<\/li>\n
- Other duties as requested to support the dealership operations<\/li>\n<\/ul>\n
The Skills and Expertise that YOU bring to Merchants Auto:<\/strong><\/p>\n\n- Proven track record in managing high volume activities and tasks focused on ensuring accuracy<\/li>\n
- Ability to analyze data and compare to a particular strategy<\/li>\n
- Ability to evaluate listings with a critical eye on ensuring accuracy<\/li>\n
- Strong customer service skills<\/li>\n
- Strong verbal, written and interpersonal communications skills with internal and external customers<\/li>\n
- Excellent organizational skills, and strong attention to detail<\/li>\n
- Ability to adapt and overcome various situations with positive solution-based outcomes<\/li>\n
- Excellent prioritization skills<\/li>\n
- Strong computer skills in CRM, Microsoft Windows, Excel, and Word.<\/li>\n
- Needs to know how to do basic pivot tables and formulas like vLookup\u2019s<\/li>\n
- Professional demeanor<\/li>\n
- Basic understanding of vehicles or willingness to learn<\/li>\n
- Minimum of two years in a similar high-volume role with focus on achieving goals<\/li>\n
- Bachelor\u2019s degree or equivalent work experience<\/li>\n<\/ul>\n
<\/p>\n
#LI-BK1<\/p>"},{"id":4252669003,"title":"Automotive Mechanic\/Technician Level A\/B\/C (Hooksett, NH) - Up to $5000 Sign-On Bonus","location":"Hooksett, NH","department":"Service","class":"jobs-collection-item","date_posted":"2022-11-21","date_valid":"2022-11-29","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
<\/em><\/strong><\/p>\n <\/p>\n
What Your Day Will Look Like:<\/strong><\/p>\nThis position requires the ability to perform all under-carriage (steering, suspension, exhaust, tires, and brakes) without assistance and or guidance.<\/p>\n
Additional capabilities will determine the appropriate Class level<\/em>, such as the ability to perform most, or any\/all repairs required to a vehicle with minor or bare minimum assistance and guidance from a \u201csenior\u201d technician, shop foreman and\/or management when performing drivability and electrical diagnosis and repairs.<\/p>\nThis person could be a candidate to serve as a Mentor of an apprentice.<\/p>\n
<\/p>\n
The Skills & Experience You Bring<\/strong>:\u202f <\/p>\nLevels of Experience and Accreditations:<\/p>\n
Class A<\/p>\n
\n- Minimum of 5 years\u2019 experience as an Automotive Technician<\/li>\n
- Minimum of 6 current ASE Certifications (non-body repair) \u2013 Preferably Master ASE Certified to include L-1 Certification<\/li>\n<\/ul>\n
Class B<\/p>\n
\n- Minimum of 3 years of experience as an Automotive Technician<\/li>\n
- Minimum of 3 current ASE Certifications (non-body repair)<\/li>\n
- State Inspection Certified<\/li>\n<\/ul>\n
Class C<\/p>\n
\n- Minimum of 1 year of experience as an Automotive Technician<\/li>\n
- Minimum of 1 current ASE Certifications (non-body repair)<\/li>\n<\/ul>\n
The Value You Deliver:<\/strong><\/p>\n\n- Must hold a valid driver\u2019s license<\/li>\n
- Strong communication skills<\/li>\n
- Have full mobility and the ability to work with your hands (lift up to 50 pounds, frequent standing and sitting)<\/li>\n
- Must maintain a minimum average production level (90-105% based on your Class level)<\/li>\n<\/ul>\n
<\/em><\/strong><\/p>\nThe Benefits of Working at Merchants:<\/strong><\/p>\n\n- All Technicians are expected to own their own hand tools (we offer an annual tool reimbursement of up to $1000). The company will provide larger \u201cshop\u201d equipment such as lifts, jacks, lathes, battery chargers, welders, scanners, etc.<\/li>\n
- As a Maintenance Technician at Merchants Auto you will receive an excellent corporate benefits package (including Medical, Dental, Paid Time Off, 401K with match, and much more).<\/li>\n
- Join one of\u202fNew Hampshire's\u202fBEST Companies to Work For winner 2015 \u2013 2021 as well as\u202fBEST Automotive Dealership voted 21 years in a row by GKM National. Merchants Fleet & Merchants Auto join forces to become the nation's #1 source for Commercial Vehicles. <\/li>\n<\/ul>\n
Check out the other benefits that Merchants has to offer here. <\/p>\n
#LI-JW1<\/p>"},{"id":5135631003,"title":"Auto Sales-High Earnings! Corporate Benefits! (Hooksett, NH)","location":"Hooksett, NH","department":"Sales","class":"jobs-collection-item","date_posted":"2022-11-21","date_valid":"2022-11-29","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
Sales professionals at Merchants enjoy a great work atmosphere, unlimited earning potential and opportunities to grow their career across different areas of our diverse and rapidly growing business. Merchants Auto has the largest pre-owned inventory in New England on our 26-acre lot. We recently expanded our offering to offer in-demand and hard to find Commercial vehicles and we even have an inventory of highly popular environmentally friendly electric vehicles! To learn more, apply today or stop by the dealership for an on-the-spot interview with one of our Sales Managers, we can\u2019t wait to meet you!<\/p>\n
<\/em><\/strong><\/p>\nWhy Merchants Auto?<\/strong><\/p>\n\n- Guaranteed Base Salary + Commission = $100,000+ Earning Potential <\/strong><\/li>\n
- Up to 3 weeks paid time off in first year<\/strong><\/li>\n
- 401K and match program available day one<\/strong><\/li>\n
- Up to $20,000 company paid medical and dental premiums<\/strong><\/li>\n
- Check out the other benefits that Merchants has to offer here. <\/strong><\/li>\n<\/ul>\n
<\/p>\n
<\/p>\n
What your day looks like: <\/strong><\/p>\n\n- Maintain a high-level of performance selling and delivering vehicles<\/li>\n
- Provide a first-class customer experience<\/li>\n
- Develop sales techniques to convert opportunities<\/li>\n
- Manage Customer Retention through Dealer Socket CRM<\/li>\n
- Participate in daily\/weekly training program<\/li>\n
- Assist in building, developing and growing our online reputation<\/li>\n
- Demonstrates automobiles by explaining characteristics, capabilities, and features<\/li>\n
- Close sales by overcoming objections, negotiating price<\/li>\n
- Qualify buyers by understanding their requirements and interests<\/li>\n
- Demonstrate & develop understanding of automobiles by studying characteristics, capabilities, and features<\/li>\n<\/ul>\n
The Skills you bring<\/strong>: <\/p>\n\n- Positive attitude, self-motivated, with a passion for selling and problem solving<\/li>\n
- Excellent communication skills across all levels and departments<\/li>\n
- Ability to follow the sales process<\/li>\n
- Ability to multi-task with solid organizational and time management skills<\/li>\n
- Passion for achieving great results and always wanting to improve <\/li>\n<\/ul>\n
The Expertise you have<\/strong>: <\/p>\n\n- Prior Automotive Sales experience<\/li>\n
- Basic computer skills and prior experience using CRM systems<\/li>\n<\/ul>\n
Physical requirements<\/strong>: <\/p>\n\n- Frequent walking & sitting<\/li>\n
- Occasional bending, stooping<\/li>\n
- Snow removal<\/li>\n
- Infrequent lifting (maximum 10lbs)<\/li>\n<\/ul>\n
#LI-CN1<\/p>"},{"id":5023560003,"title":"Dealership Office Admin (Hooksett, NH)","location":"Hooksett, NH","department":"Auto Financial Operations","class":"jobs-collection-item","date_posted":"2022-11-21","date_valid":"2022-11-29","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
As a member of the Auto Finance Operations team, you will be working in a collaborative and dynamic environment at Merchants. You will have the opportunity to provide operations management to the dealership team and serve as a liaison between the Accounting Manager and Sales department.<\/p>\n
<\/p>\n
Why Merchants Auto?<\/strong><\/p>\n\n- Up to 3 weeks paid time off in first year<\/strong><\/li>\n
- 401K and match program available day one<\/strong><\/li>\n
- Up to $20,000 company paid medical and dental premiums<\/strong><\/li>\n
- Check out the other benefits that Merchants has to offer here. <\/strong><\/li>\n<\/ul>\n
<\/p>\n
<\/p>\n
What Your Day Will Look Like:<\/strong><\/p>\n\n- Monitor sales documentation to ensure the quality of closed sales<\/li>\n
- Manage dealership accounts receivable, including reconciliation and collections<\/li>\n
- Organize and breakdown all customer paperwork; check for accuracy and completeness prior to sending to funding institutions<\/li>\n
- Assist in various company audits<\/li>\n
- Process ASR\u2019s and inventory management<\/li>\n
- Create daily dealership inventory lists<\/li>\n
- Assist with monthly KPI\u2019s\/reporting<\/li>\n
- Assist in billing out commercial deals<\/li>\n
- Process overnights to customers and check in returned paperwork<\/li>\n
- Provide assistance as needed to research and resolve vehicle title issues<\/li>\n
- Interact with vendors, customers, and internal departments providing superior customer service<\/li>\n
- Review and develop internal processes to improve the efficiency of general business within the commercial division and accounting operations<\/li>\n<\/ul>\n
The Skills and Experience You Bring:<\/strong><\/p>\n\n- Dealership accounting experience a plus, including Reynolds & Reynolds dealer management system experience<\/li>\n
- Associates Degree in Accounting\/Business preferred<\/li>\n
- Fast learner of new technology and systems<\/li>\n
- Comfortable multitasking and working independently with flexibility\/adaptability<\/li>\n
- Strong communication and interpersonal skills<\/li>\n
- Strong organizational and time management skills<\/li>\n
- Proficient in Microsoft Excel and Word<\/li>\n
- Basic Accounting knowledge preferred<\/li>\n<\/ul>\n
Location<\/strong>:<\/strong> Merchants Auto in Hooksett, NH<\/p>\n <\/p>\n
#LI-CN1<\/p>"},{"id":4298308003,"title":"Lube Technician \/ Maintenance Technician (Hooksett, NH)","location":"Hooksett, NH","department":"Service","class":"jobs-collection-item","date_posted":"2022-11-21","date_valid":"2022-11-29","site_logo":"https:\/\/www.merchantsfleet.com\/wp-content\/uploads\/2022\/03\/merchants-fleet-logo.png","remote":false,"city":"Hooksett","state":"NH","description":"
<\/p>\n
<\/p>\n
Interested in making the switch from retail? Wondering how to get into the automotive field? This position is for you! Our team of industry experts is here to help you advance your career. If you\u2019re willing to learn, we\u2019re ready to train you \u2013 we\u2019ll even help you obtain your State Inspection License!<\/p>\n
What Your Day Will Look Like:<\/em><\/strong><\/p>\n\n- Perform basic maintenance, change engine oil and filter<\/li>\n
- Perform visual inspection of all undercar and under hood components<\/li>\n
- Convey information to the Service Adviser and provide an overview of needs<\/li>\n
- Become an expert in our products and services<\/li>\n
- Additional responsibilities and training opportunities as you progress include tires, steering, suspension, brakes, and lights<\/li>\n<\/ul>\n
The Value You Deliver:<\/em><\/strong><\/p>\nNo prior experience or formal training? That\u2019s okay! <\/em><\/p>\n\n- Must hold a valid driver\u2019s license<\/li>\n
- No automotive knowledge needed, just a passion for cars<\/li>\n
- Eager to learn with strong communication skills<\/li>\n
- Presently hold or willing to obtain a NH Inspection Certificate *we\u2019ll help you get your SIL*<\/li>\n
- Have full mobility and the ability to work with your hands (lift up to 50 pounds, frequent standing and sitting)<\/li>\n<\/ul>\n
The Benefits of Working at Merchants:<\/em><\/strong><\/p>\nAs a Maintenance Technician at Merchants Auto you will receive an excellent corporate benefits package (includes: a one-time $1000 tool allowance, Medical, Dental, Paid Time Off, 401K with match and much more). <\/p>\n
Check out the other benefits that Merchants has to offer here. <\/p>\n
Join one of New Hampshire's BEST Companies to Work For winner in 2015-2021 as well as BEST Automotive Dealership voted 21 years in a row by GKM National. Merchants Fleet & Merchants Auto join forces to become the nation's #1 source for Commercial Vehicles.<\/p>\n
#LI-JW1<\/p>"}]