I am the fleet manager for Legacy Service Partners, which is a private equity owned conglomerate of residential HVAC, plumbing and electrical businesses. With our significant acquisition growth over the last 3.5+ years, Merchants has been an instrumental partner as our fleet has expanded from 200 vehicles to 1,700+ today. Merchants has helped drive strategy and support leading to cost savings and overall efficiency. I would personally recommend them as the premier fleet management company.
Home Services Fleet Solutions Built for Growth
Control costs. Keep technicians moving. Scale without friction.
Home service businesses don’t have time for fleet complexity. Whether you manage HVAC, electrical, or plumbing teams, your vehicles are mission-critical to revenue, customer satisfaction, and technician productivity.
Our home services fleet platform combines flexible leasing, standardized upfits, proactive maintenance, fast deployment, and real-time operational visibility—so your fleet supports growth instead of slowing it down.
Home Services Companies That Trust Merchants Fleet
Industries
Fleet Solutions Built for Your Trade
Our home services fleet solutions are tailored to the specific needs of each industry.
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Leasing for Service Fleets
Flexible fleet leasing for home service businesses.
From seasonal demand to rapid growth, traditional vehicle ownership slows service businesses down. Our leasing model is designed for home service fleets that need predictable costs and the ability to scale.
Leasing benefits:
- Easier fleet refresh cycles without ownership risk
- Flexible leasing for HVAC, plumbing, and electrical fleets
- Lower upfront costs and predictable monthly payments
- Simplified fleet lifecycle management
4.8M
Vehicles Under
Management
$6.2M
Saved for Clients
60+
Years of Fleet Service Experience
1.8K
Vehicle Options
Available
Standardized Upfits That Get Techs Working Faster
Improve technician efficiency with engineered vehicle upfits.
Disorganized vehicles cost time on every job. Our Upfit Engineering team designs standardized builds so every technician works from the same optimized layout.
Upfit Engineering helps you:
- Improve technician efficiency and job readiness
- Standardize shelving, storage, and equipment layouts
- Enhance safety, organization, and professionalism
- Deploy consistent builds across all markets
Vehicles are purpose-built for real service work—not generic installs.
Reduce Technician Downtime with TotalView®
Reduce technician downtime with smarter fleet management.
Vehicle downtime disrupts schedules and limits revenue. With TotalView®, you gain real-time visibility into fleet health so issues are addressed before technicians are taken off the road.
How TotalView® reduces downtime:
- Real-time vehicle status and insights
- Proactive maintenance alerts
- Faster response to out-of-service vehicles
- Fewer unexpected breakdowns
More uptime means more completed service calls.
Control Costs with a Smart Vehicle Replacement Plan
Save thousands with a customized vehicle replacement plan. Without a clear vehicle replacement schedule, you can easily overspend by up to $3,500 per vehicle a year due to increased maintenance costs, downtime impacts, and lost fuel savings.
Fleet Maintenance Solutions for Home Services
Simplified maintenance for service fleets.
Managing maintenance across multiple vehicles and technicians is complex. Our fleet maintenance solutions centralize service tracking and integrate directly into TotalView®.
Maintenance advantages include:
- Preventative maintenance scheduling
- Reduced emergency repair costs
- Centralized maintenance visibility
- Less administrative work for your team
Your fleet stays reliable—without added overhead.
Work-Ready Vans Delivered Fast with ReadyFleet®
Work-ready vans delivered fast—when demand spikes.
Hiring technicians is only half the challenge. ReadyFleet® ensures vehicles arrive fully upfitted, inspected, and ready to work—without long lead times.
ReadyFleet® supports:
- Seasonal ramp-ups
- Rapid market expansion
- Fast replacement of down vehicles
- Consistent vehicle standards at scale
Technicians can hit the road faster—without sacrificing quality.
Real-Time Fleet Visibility with TotalView®
See your fleet clearly with real-time reporting and insights.
TotalView® delivers real-time dashboards and reporting that give leaders a complete picture of fleet performance.
With TotalView®, you can track:
- Vehicle utilization and availability
- Maintenance status and downtime trends
- Cost drivers across your fleet
- Performance by location or region
Better visibility leads to better decisions—and better margins.
Frequently Asked Questions
What types of home service companies do you support?
We work with HVAC, plumbing, electrical, and other home service businesses that depend on reliable service vehicles to keep technicians on the road. Our solutions are designed specifically for high-volume, high-utilization fleets that need predictable costs, faster vehicle availability, and standardized upfits.
How does flexible fleet leasing work?
Flexible leasing allows you to scale your fleet up or down without long-term commitments or the capital burden of ownership. Instead of purchasing vehicles, you lease them at a predictable monthly rate — reducing upfront costs, minimizing asset risks, and improving cash flow.
What makes your leasing different from traditional dealership or commercial leasing?
Dealerships provide vehicles. We provide work-ready fleet solutions, including:
- Faster access to service-ready vehicles
- Standardized upfits pre-configured for HVAC, plumbing, & electrical
- Replacement vehicles when needed
- Maintenance management and operational oversight
This creates a true lifecycle partnership rather than a transactional vehicle purchase.
What types of vehicles are available through ReadyFleet?
ReadyFleet offers a range of work-ready vans and trucks commonly used in home services — including cargo vans, box trucks, pickups, and high-roof service vehicles. All units can be delivered with standardized upfit packages tailored to your trade.
What is included in a standardized upfit?
Upfits can include shelving, partitions, ladder racks, storage modules, lighting, power inverters, safety accessories, branding options, and more. Each package is configured to reduce technician downtime and maximize efficiency.
How fast can I get vehicles?
ReadyFleet is designed for speed. Because vehicles and upfits are pre-configured, delivery times are significantly faster than traditional ordering channels. Many customers receive work-ready vehicles weeks or months sooner than OEM or dealer pipelines.
Can I customize my upfits?
Yes. While many clients prefer standardized configurations to streamline operations, custom upfits can be developed based on your business needs and technician workflows.
How does this help control fleet costs?
Our approach helps minimize financial surprises through:
- Fixed, predictable monthly costs
- Reduced maintenance-related downtime
- Lower upfront capital requirements
- Faster replacement for out-of-service vehicles
- Standardized equipment that reduces waste and errors
This creates greater operational stability and a more efficient cost structure.
Does this help technicians stay on the road more?
Yes — every component is built around uptime. Faster access to vehicles, rapid replacements, and standardized upfits reduce downtime and get technicians to more jobs per day.
What is TotalView?
TotalView is Merchants’ proprietary fleet management platform that gives you detailed, up-to-the-minute data about your fleet. It offers a wealth of vehicle-specific information, customizable dashboards, and more. Our experts have designed it to give you the information you need to make informed, data-based decisions, ultimately lowering your total cost of ownership (TCO). Learn how TotalView combines with our consulting to help you optimize your fleet.
What can I track in TotalView?
TotalView offers visibility into:
- Vehicle health & maintenance alerts
- Utilization and route efficiency
- Fuel and operating costs
- Lease status and lifecycle timing
- Driver behavior insights
- Upcoming replacements or service needs
This helps home service businesses proactively manage their fleet rather than react to issues.
Who handles maintenance and repairs?
We manage the maintenance process for you. Through our nationwide network, we coordinate service, track performance, and help ensure repairs are handled quickly so technicians can get back on the road.