Fleet Solutions for Assisted Living

Assisted Living

Vans, shuttles, and other commercial vehicles for assisted living & residential care facilities

Here at Merchants Fleet, we offer all types of vehicles for assisted living and residential facilities. Our selection of the latest vans, shuttles, and other commercial vehicles are ideal for safely transporting clients and residents to off-premise outings and activities as well as transporting them back and forth between appointments, off-site jobs, and stores.

Any of our vehicles can be upfitted to accommodate wheelchair lifts and other types of important safety equipment. We also offer unique pricing and bidding structures, including closed-end options. Our fleet management services will reduce the time you spend on fleet administration so that you can focus other responsibilities.

Assisted Living Fleet Management Overview

Benefits of a fleet management system include improved fleet safety, lower costs, and the ability to monitor equipment and track fuel spend.

We offer customized leasing programs depending on your needs and budget. Our long-term open-ended and close-ended leases will ensure you have proper transportation year-round, no matter your needs. If you need extra vehicles due to seasonal activities and trips in the warmer months, consider a short-term lease, which includes flexible terms for as few as three months or up to one year.

If you’re looking to reduce administrative burden as much as possible, consider the benefits of FleetAssist. FleetAssist is the premier fleet account management solution from Merchants Fleet. Expert consultants work as an extension of your team to fully manage your fleet and proactively drive efficiency, safety, compliance, and value, so you can focus more on residential care.

Electric vehicles are also available, which is a sustainable option that can decease fuel and maintenance costs and reduce CO2 emissions.

Vehicles for Assisted Living

We offer a variety of commercial vehicles to accommodate your needs:

  • Passenger Vans
  • Shuttle Buses
  • Cargo Vans
  • Sedans
  • SUVs
  • Pickup Trucks

Our most popular vehicles for residential care include:

  • Ford Transit
  • Mercedes Sprinter
  • Toyota Sienna
  • Passenger Buses
  • Chrysler Voyager
  • RAM ProMaster
  • Cargo Vans
  • Work Trucks

Upfit Applications

We understand that upfits for residential care vehicles are often essential. Whether you’re looking to add a few additional enhancements to one vehicle or upfit an entire fleet, we’ll work with you to figure out exactly what you need. Common upfits for residential care vehicles include:

  • Rear and Side Wheelchair Lifts
  • Vinyl Interiors
  • Logos, Branding, and Decals
  • Ramps
  • Safety Lights
  • Partitions
  • Alarm Systems
  • Backup Cameras
  • Plows

Fleet Maintenance

  • Control Spending and Simplify Maintenance: Whether you are looking to control costs, reduce administrative burdens, minimize downtime, or eliminate unpredictable expenses, we will help you achieve your goals. We provide maintenance programs for all vehicles and trucks, as well as non-vehicle equipment.
  • Fleet Maintenance Features & Benefits: Proper fleet maintenance will help keep you and your residential care center running safely and efficiently. Benefits include:
      • Ensured Highest Level of Safety
      • Lower Fleet Repair Costs
      • Reduced Operational Costs
      • Reduced Administrative Burden
  • Roadside Assistance Program: Our Merchants Fleet Roadside Assistance program provides fleet maintenance 24 hours a day, 7 days a week, 365 days a year. Whether it is a flat tire, dead battery, or empty gas tank, you and your drivers will have a toll-free number to call — any time of day or night.
  • Expert ASE-Certified Technicians: Our network of ASE-certified technicians will take care of all your fleet maintenance and repair management needs, in addition to offering guidance and support for routine services or emergency repairs.
  • TotalView Fleet Maintenance Reporting: Access purchase order data, backup documentation, and key reports through TotalView, our fleet management software, and easily track maintenance expenses and vehicle maintenance history.

Fleet & Driver Safety

Safety is our top priority, which is why we ensure your drivers have the tools, education, and resources they need. When it comes to safety features, we can see what’s available through the OEM and help you budget accordingly.

Many residential care vehicles require specific safety and access features, such as wheelchair lifts and ramps. We can accommodate any requests or needs and also provide driver safety training (either a generic program or one customized to your needs).

Monitor driver behavior and vehicle location with our connected vehicle technology TotalConnect, telematics, and GPS tracking.

We will also talk to you about the implementation of a fleet cycling strategy, which means you are receiving the vehicles with the most updated safety features.

Fleet Fuel Management

In partnership with Mastercard® fuel credit cards, we offer fuel management programs backed by a nationwide vendor network for security, convenience, and cost management.

Our TotalView technology allows full visibility into your employee fuel spend and mileage data so you can prevent fraud and identify areas for cost savings.

  • Prevent Fuel Card Misuse with Controls and Purchasing Parameters
  • Setup Overspending and Fraud Alerts
  • Monitor Transactions and Easily Identify Unusual Purchases
  • Manage User Profiles
  • Streamline Expense Management
  • Use Point-of-Sale Prompting Requirements for Extra Control
  • Capture Odometer Reading at the Pump
  • Reduce Administrative Burden
  • Track Mileage for Better Maintenance & Cycling Schedule Adherence

Frequently Asked Questions

What are the benefits of a fleet management solution?

A fleet management solution will help keep you and your residential care community running safely and efficiently. Benefits include: reducing operational costs, reducing administrative burden, lowering fleet repair costs, and ensuring the highest level of safety for you, your employees, and your residents. Plus, even if you own your own vehicles, we can help! Merchant Fleet can add fleet management services to help with administration time and manage operational costs. With FleetAssist and our administered maintenance program, our experts take on the day-to-day administration of your fleet, which frees up more of your time.

What kind of fleet leasing and funding terms are available?

We provide a variety of leasing and funding to meet your needs. Closed-end leases offer a fixed monthly payment. An open-end lease gives you complete leasing structure flexibility. If you have purchased your own vehicles, we can add fleet management services.

What are the best vehicles for assisted living and residential facilities?

It depends on your needs, but our most popular vehicles for residential care include the Ford Transit, Mercedes Sprinter, Toyota Sienna, Chrysler Voyager, and passenger buses.

What are the benefits of fleet vehicle remarketing?

If you are looking to sell buses or non-traditional/specialty vehicles you already own, consider our GuaranteeBUY program. Similar to fleet lease disposal, this program will offer you a guaranteed price up front for your vehicles. We assess your vehicles, and then our remarketing experts determine the appropriate value. From there, we handle the entire fleet remarketing process, including any inspections and fees associated with selling.

What upfits do you offer?

Common van upfitting requests include installing partitions, lights, ramps, and lift gates. We also focus on safety improvements and performance enhancements, including anti-slip flooring and storage unit installation. Common truck upfits include floor drawers, pickup truck hitches, hitch accessories, ladder racks, roof racks, boxes, and cargo trailer equipment. No matter what you need, our vehicle upfitting engineers will work diligently to get the job done on time and efficiently.

How long does the upfitting process take?

It depends on the number of vehicles and which types of upfits you’ve chosen. Contact Merchants to discuss your upfit needs, and our team can provide more detailed information about potential costs and timeframe.